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Hungry for Choice: 85% of Singaporeans Fear Rising Costs as Food Delivery Shrinks to Two-Player Market - New Blackbox Study

Asia Pacific

Hungry for Choice: 85% of Singaporeans Fear Rising Costs as Food Delivery Shrinks to Two-Player Market - New Blackbox Study
Asia Pacific

Asia Pacific

Hungry for Choice: 85% of Singaporeans Fear Rising Costs as Food Delivery Shrinks to Two-Player Market - New Blackbox Study

2026-09-16 08:30 Last Updated At:08:46

SINGAPORE – Media OutReach Newswire – 16 September 2026 – Food delivery is now firmly embedded in everyday life for nearly two in three Singaporean households (64%), but convenience alone is no longer enough. From choosing a restaurant to checking out and receiving an order, Singapore consumers expect meaningful choice, clear value, and an excellent experience - and they are counting on healthy market competition to protect all three.

However, following Deliveroo's market exit in March 2026, a new consumer study by Blackbox Research reveals widespread apprehension that this three-way expectation is breaking down. With the sector effectively consolidated into a two-player market, consumers increasingly view platform surcharges, markups, and exclusivity arrangements as direct cost-of-living pressures.

Key findings from the study of 1,001 active delivery consumers include:

  • Fears of Rising Charges: 85% of consumers fear higher delivery charges, whilst 84% expect steeper menu prices and higher platform fees as a direct consequence of reduced competition.
  • Checkout Cart Abandonment: Over two-thirds of consumers (69%) have abandoned an order at checkout in the past three months due to surprising late fees.
  • A Narrowing Duopoly: Over nine in ten active users (92%) now default to either GrabFood (85% reach) or foodpanda (66% reach). Consequently, 57% of consumers believe their genuine choices have shrunk.
  • Demand for Open Menus: 83% of consumers think restaurants should be listed across multiple delivery platforms rather than locked into single-app arrangements.
  • Merchant Pressures: 72% believe fewer platforms leave local restaurants with higher commission costs or weaker commercial terms, which are ultimately passed back onto consumer checkout bills.

David Black, Founder & CEO of Blackbox Research, said: "Food delivery has become an essential weekly routine for most households, and Singaporeans have very clear expectations around what makes that worthwhile: meaningful choice, fair value, and reliable service. But there is genuine anxiety across the market. Everyday delivery users fear that without vigorous competition, they will be left to pick up the tab - whether in dollars and cents or through a deteriorating experience. When delivery apps feed the majority of households, platform pricing practices become a direct, everyday cost-of-living concern."

The Final Tab: What It All Adds Up To
Choice, value, and service are not separate expectations. All three rely on platforms continuing to compete actively for each order. If that competitive pressure weakens, consumers expect fewer options, higher costs, and poorer service - whilst local food businesses face an even tighter squeeze.

The full report, Hungry for Choice: Are Singapore's consumers and food businesses paying the price of reduced competition in food delivery?, is available for download here.

About the Study & Methodology
This study combined quantitative consumer polling with interviews with industry experts:

  • Quantitative Survey: Fielded online in July 2026 among 1,001 active food delivery consumers aged 18 and above in Singapore who ordered via an app within the preceding three months. The sample closely mirrors national demographics by age, gender, income, and ethnicity.
  • Expert Interviews: Conducted in August 2026 with five independent specialists across competition economics, platform operations, SME commerce, and public policy.

The full methodology and question index are publicly accessible here.
Hashtag: #BlackboxResearch #consumerchoice #fooddelivery #fooddeliverysingapore



The issuer is solely responsible for the content of this announcement.

Blackbox Research

Headquartered in Singapore, Blackbox is Southeast Asia's leading decision intelligence provider, delivering decision science solutions and community-wide perspectives on contemporary challenges. As a provider of data insights, we work closely with businesses, governments, regulators, and non-profit organisations across the region. For more information, visit blackbox.com.sg

** This press release is distributed by Media OutReach Newswire through automated distribution system, for which the client assumes full responsibility. **

SINGAPORE – Media OutReach Newswire – 16 September 2026 – LHN Energy, a solar company in Singapore, will roll out a new integrated Solar Power Purchase Agreement (PPA) and Direct Current (DC) fast charging solution in early September 2026, giving eligible businesses a way to develop charging and renewable energy infrastructure alongside their transition to electric heavy vehicles (eHVs).


Addressing the Infrastructure Cost Behind Heavy EV Adoption
LHN Energy's new service combines solar generation, DC fast charging, and project delivery within one energy infrastructure plan. It is designed for businesses operating heavy vehicles from depots, warehouses, manufacturing facilities, industrial sites, and other premises where vehicles can return for scheduled charging.

Potential users include logistics and transport companies, fleet operators, distribution centres, manufacturers, construction and engineering businesses, and other operators planning to introduce eHVs.

Under the Solar PPA component, LHN Energy finances, installs, and maintains the solar system, while the business purchases the electricity generated under an agreed arrangement.

Before structuring a project, LHN Energy assesses the planned eHV deployment, charging demand, electricity consumption, rooftop solar potential, and available electrical capacity. These findings are used to determine the appropriate solar and DC fast charging configuration for the site.

"Our focus is on reducing the amount businesses need to commit at the start of their fleet transition. By combining Solar PPA, DC fast charging, integrated project delivery, and approved EHVCG support within one commercial structure, eligible projects may be structured with zero upfront infrastructure cost. This will depend on project eligibility, site assessment, grant approval, the financing structure, and final commercial terms," revealed Jeremy Ong, Senior Manager of LHN Energy.

EHVCG Support Forms Part of the Integrated Project Structure
The rollout comes as Singapore's Electric Heavy Vehicle Charger Grant (EHVCG) provides additional support for eligible charging infrastructure. Running from 1 January 2026 to 31 December 2028, the grant co-funds up to 50% of eligible charger installation costs, capped at S$30,000 per charger, for the first 500 approved chargers.

Eligible expenditure may include the charger system, Licensed Electrical Worker fees, cabling, and installation. As EHVCG is reimbursement-based, businesses must complete the required approval and claims process before receiving the grant.

LHN Energy incorporates available EHVCG support into the project alongside Solar PPA financing, charger supply and installation, electrical works, and commissioning. This gives businesses a single point of coordination for the main infrastructure requirements, reducing the need to manage separate vendors, funding arrangements, and installation timelines.

LHN Energy Targets Singapore's Growing Energy Infrastructure Needs
As more businesses introduce eHVs into their fleets, charging infrastructure is becoming a larger part of site and operational planning. Companies need to consider not only where vehicles will charge, but also whether their existing electrical capacity and energy supply can support growing demand.

"For businesses moving towards Heavy EVs, the investment does not stop with the vehicles. Charging capacity, site power requirements, and long-term energy demand also need to be planned together. Our aim is to provide an energy infrastructure model that allows businesses to address these requirements as part of one coordinated project," said Jeremy Ong, Senior Manager of LHN Energy.

Looking ahead, LHN Energy expects fleet electrification to place greater emphasis on scalable charging capacity and site readiness. The September rollout is intended to support businesses planning not only for their first eHVs, but also for future fleet expansion.
Hashtag: #LHNEnergy #solarpanelssingapore #solarppa #dcfastcharging #ehvcgsupport



The issuer is solely responsible for the content of this announcement.

About LHN Energy

LHN Energy provides comprehensive solar services in Singapore, including installation, Solar Power Purchase Agreements, engineering, procurement and construction solutions. The company works with businesses seeking to reduce reliance on grid electricity, manage energy expenditure, and lower the carbon footprint associated with their operations.

** This press release is distributed by Media OutReach Newswire through automated distribution system, for which the client assumes full responsibility. **

LHN Energy to Roll Out Integrated Energy Infrastructure Solution Combining Solar PPA and DC Fast Charging

LHN Energy to Roll Out Integrated Energy Infrastructure Solution Combining Solar PPA and DC Fast Charging

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