Taxi Committee Urges Drivers to Enhance Service Quality During National Day Golden Week Amid Rising Visitor Arrivals.

C for T urges taxi trade to maintain quality service during Mainland's National Day Golden Week

The Commissioner for Transport and Chairman of the Committee on Taxi Service Quality, Miss Winnie Tse, today (September 29) led Committee members and representatives from various taxi trade associations to call on taxi drivers to maintain courtesy towards passengers and provide quality service during the National Day Golden Week of the Mainland.

Miss Tse said, "Following the visitor arrivals to Hong Kong hitting a post-pandemic high last month, the number of visitor arrivals is expected to increase during the upcoming Golden Week. Coupled with the Policy Address highlighting the expansion of '+ Tourism' joint initiatives, the growth in visitors brings greater business opportunities for the taxi trade. We appeal to the trade to seize the opportunities, enhance service quality, provide e-payment means to passengers as required, make good use of dedicated fleet taxi stopping places to pick up passengers with pre-booked fleet taxi services, and firmly say no to illegal acts, acting in concert to reinforce Hong Kong's brand as the best city for public transport and the best tourist destination in the world."

The Transport Department (TD) has reminded drivers through taxi trade associations and taxi fleet operators to uphold a good service attitude and proactively assist passengers in need during the Golden Week, with zero tolerance for refusing hire, taking circuitous routes or overcharging. The Police will step up enforcement actions against illegal acts during the Golden Week to safeguard the interests of passengers.

To heighten deterrence against black sheep in the trade, the Taxi-Driver-Offence Points (TDOP) system has been in operation since September 22, 2024. About 230 drivers have incurred points for offences to date, including overcharging, refusing hire and not taking the most direct practicable route. Under the TDOP system, if a taxi driver incurs 15 points or more within any two-year period, they may be ordered by the magistrate to be disqualified from driving a taxi for three months for the first time, and for six months for each subsequent disqualification.

If passengers suspect any taxi driver of contravening any legal requirements, they can call 1823 or email tellme@1823.gov.hk, or call 2889 9999 or email info@tcu.gov.hk to lodge a complaint with the Transport Complaints Unit. The TD will follow up on the complaints subject to the case nature.

C for T urges taxi trade to maintain quality service during Mainland's National Day Golden Week Source: HKSAR Government Press Releases

C for T urges taxi trade to maintain quality service during Mainland's National Day Golden Week Source: HKSAR Government Press Releases

C for T urges taxi trade to maintain quality service during Mainland's National Day Golden Week Source: HKSAR Government Press Releases

C for T urges taxi trade to maintain quality service during Mainland's National Day Golden Week Source: HKSAR Government Press Releases

Hospital Authority Family Medicine Outpatient Services arrangements on National Day public holiday

The following is issued on behalf of the Hospital Authority:

The Hospital Authority (HA) spokesperson today (September 29) announced that 15 Family Medicine Clinics (FMCs) will provide public holiday family medicine outpatient services on the National Day public holiday (October 1) (see table below). Members of the public may book an appointment through the telephone appointment system, the eHealth mobile application or the "Book FMC"function in the "HA Go" mobile application.

The spokesperson reminded the public to stay vigilant about personal and environmental hygiene during the holiday to avoid spreading diseases. Members of the public who develop respiratory symptoms should wear masks and seek medical advice promptly. The spokesperson emphasised that non-emergency patients should avoid using Accident and Emergency (A&E) services and instead seek treatment at FMCs, private doctors or 24-hour outpatient services at private hospitals to reduce pressure on public hospital A&Es. Members of the public can visit the Health Bureau's Primary Care Directory www.pcdirectory.gov.hk to choose a family doctor and view related clinic service information.

Meanwhile, the spokesperson appealed to eligible members of the public, especially high-risk groups, to get vaccinated early for seasonal influenza to reduce the chance of infection for themselves and their family members, as well as to reduce critical cases and deaths after infection.

Family Medicine Outpatient Services arrangements on National Day public holiday (October 1):

Region	FMCs	Address	General Enquiry	Telephone Booking
Hong Kong Island	Aberdeen Jockey Club Family Medicine Clinic	10 Aberdeen Reservoir Road, Aberdeen	2555 0381	3543 5011
	Shau Kei Wan Jockey Club Family Medicine Clinic	1/F, 8 Chai Wan Road, Shau Kei Wan	2560 0211	3157 0077
	Wan Chai Violet Peel Family Medicine Clinic	LG, Tang Shiu Kin Hospital Community Ambulatory Care Centre, 282 Queen's Road East, Wan Chai	3553 3116	3157 0000
Kowloon	Kwun Tong Family Medicine Integrated Centre	UG/F, 60 Hip Wo Street, Kwun Tong	2389 0331	3157 0687
	Nam Cheong Family Medicine Clinic	G/F, Treasury Building, 3 Tonkin Street West, Cheung Sha Wan	3742 3876	3543 5795
	Our Lady of Maryknoll Hospital Family Medicine Clinic	G/F, Out-patient Block, Our Lady of Maryknoll Hospital, 118 Shatin Pass Road, Wong Tai Sin	2354 2267	3157 0118
	San Po Kong Robert Black Family Medicine Clinic	600 Prince Edward Road East, San Po Kong	2383 3311	3157 0113
	Yau Ma Tei Jockey Club Family Medicine Clinic	1/F, 145 Battery Street, Yau Ma Tei	2272 2400	3157 0880
New Territories	Lek Yuen Family Medicine Clinic	G/F, 9 Lek Yuen Street, Sha Tin	2692 8730	3157 0972
	North District Family Medicine Integrated Centre	3/F, North District Community Health Centre Building, 3 Wai Wo Street, Sheung Shui	2957 5186	3157 0965
	Tai Po Jockey Club Family Medicine Clinic	G/F, 37 Ting Kok Road, Tai Po	2664 2039	3157 0906
	Tseung Kwan O (Po Ning Road) Family Medicine Clinic	G/F, 28 Po Ning Road, Tseung Kwan O	2191 1083	3157 0660
	Tsuen Wan Lady Trench Family Medicine Clinic	213 Sha Tsui Road, Tsuen Wan	2614 4789	3157 0107
	Tuen Mun Family Medicine Clinic	11 Tsing Yin Street, San Hui, Tuen Mun	2452 9111	3543 0886
	Yuen Long Jockey Club Family Medicine Clinic	269 Castle Peak Road, Yuen Long	2443 8511	3543 5007

Service hours: 9am to 1pm and 2pm to 5pm

Source: AI-found images