MCLEAN, Va.--(BUSINESS WIRE)--Oct 21, 2026--
Hilton today launched Pay with Points, becoming the first major hotel brand to give members the opportunity to use loyalty Points toward their bill through a fully digital check out experience. The new Hilton Honors benefit enables members with Silver, Gold, Diamond or Diamond Reserve status to apply Points toward eligible hotel charges during Digital Check Out in the Hilton Honors App.
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Pay with Points was created in direct response to Hilton Honors member feedback. According to recent Hilton research, 70% of Hilton Honors members surveyed are interested in using Points toward on-property purchases, and approximately half said the capability could make them more likely to stay or book with Hilton. Pay with Points brings flexibility into the digital stay experience, giving Hilton Honors members the ability to put their Points to work even before they leave the hotel.
Unlike comparable offerings that require front desk assistance, Pay with Points is completed by the guest, digitally, within the Hilton Honors App while at the hotel or on-the-go. During Digital Check Out, elite status members can now, for the first time, review their folio, choose from available Point redemption options and apply Points toward eligible charges.
“Loyalty is personal, and every Point a member earns represents a choice they made to stay with us,” said Brad Anderson, vice president, Hilton Honors Program. “Our Hilton Honors members have told us they want more flexibility when it comes to using those Points. They can already redeem them for free night stays or money-can’t-buy experiences around the world. Pay with Points introduces another digitally-enabled tool to our members, reducing the friction of travel and providing them with the choice and control that they value.”
Enabled by Hilton’s customized technology platform, Pay with Points is the latest example of how the company is bringing differentiated digital experiences to members faster and at scale, giving them greater flexibility and control throughout their journey. Pay with Points builds on Hilton’s continued investment in digital tools that put members in control of their stay, including Digital Check In, Digital Key and Choose Your Room. With Points redemption now part of Digital Check Out in the Hilton Honors App, Hilton is making it easier for members to manage their stay experience from check in to check out.
Pay with Points is available now at 150 participating hotels in the U.S., reflecting Hilton’s test-and-learn approach to evolving its digital experience. The benefit is expected to expand to more than 800 hotels by the end of 2026, followed by a full rollout to more than 6,000 participating properties in the U.S. and Canada in early 2027. Availability and eligible redemption options may vary by property.
About Hilton
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, X, LinkedIn, Instagram and YouTube.
Pay with Points is a new Hilton Honors benefit that allows Silver, Gold, Diamond or Diamond Reserve members to use Hilton Honors Points toward eligible hotel charges during Digital Check Out in the Hilton Honors App
