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Conga Names Darrell Grissen Chief Product Officer

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Conga Names Darrell Grissen Chief Product Officer
Business

Business

Conga Names Darrell Grissen Chief Product Officer

2026-10-28 23:01 Last Updated At:23:10

HOUSTON--(BUSINESS WIRE)--Oct 28, 2026--

Conga, the company lining up commerce, today announced the appointment of Darrell Grissen as Chief Product Officer. Grissen joins Conga to lead its global product organization as the company accelerates AI innovation across the Conga Advantage Platform.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20261028708401/en/

Grissen brings more than two decades of product and technology leadership, including roles at ZoomInfo and Salesforce. He has spent his career building AI-powered products that scale inside large, complex enterprise platforms, including launching generative AI products that changed how commercial teams work. Grissen brings deep technical fluency alongside his product leadership, enabling him to work closely with engineering teams to turn ambitious product visions into reality.

“Darrell has a rare track record of taking products from concept to market and turning them into solutions that change how commercial teams actually work,” said Dave Osborne, Chief Executive Officer of Conga. “We have spent this year putting AI to work across the entire commerce chain, and Darrell is the right leader to take that vision further and faster. His experience building AI-powered products that scale is exactly what Conga needs as we continue to innovate for our customers.”

As CPO, Grissen will own Conga’s product strategy, roadmap and execution across the full Conga Advantage Platform, working closely with engineering, design and go-to-market teams to turn customer and partner needs into connected, AI-powered experiences. He joins as Conga builds on significant recent AI momentum, including the expansion of AiMe, its native AI intelligence layer, with nearly 100 tools and the Conga MCP Server, which brings Conga data live into AI assistants such as Claude and Microsoft Copilot.

“The world’s largest companies trust Conga to power how they price, quote and contract, which makes it one of the best places to build AI that takes the friction out of how commercial teams get deals done,” said Grissen. “With AiMe and the new MCP Server, Conga has already shown it can bring AI to customers inside the tools they use every day. I'm excited to join Dave and the team to build on that foundation, and to keep turning customer and partner needs into products that deliver measurable results.”

For more information about Conga’s latest AI innovations, visit the October 2026 release blog.

About Conga

Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust Conga when commercial complexity is high and global impact is on the line. Learn more at Conga.com.

Darrell Grissen, Chief Product Officer, Conga

Darrell Grissen, Chief Product Officer, Conga

NEW YORK--(BUSINESS WIRE)--Oct 28, 2026--

Today, Expedia Group introduced more than 30 new and enhanced features across Expedia, Hotels.com, and Vrbo to make it easier for travelers to plan, book, and manage their entire trip. Together, these updates help travelers make more informed decisions, create flexibility and value, and personalize experiences across the whole trip.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20261028207262/en/

"Travel is a series of decisions, and travelers want the joy of discovery and planning to last through every stage of the journey," said Shilpa Ranganathan, Chief Product Officer at Expedia Group. "That's why we're building AI-powered experiences across our brands that help travelers make informed decisions, give them flexibility and value, and personalize every step of their trip. And when travelers need a person, our human agents step in with the full context to make things right.”

Expedia, the ultimate travel companion where you can search, compare and book the whole trip all in one place.

Family vacations mean balancing dates, destinations, room configurations, and everyone’s preferences. According to industry research, over a third of parents say finding fun, unique activities for the whole family is one of the most stressful parts of vacation planning, while more than half of family travelers place a high value on. 1 New Expedia features help families through the whole trip by finding options that work for them, coordinating the details and managing more of the itinerary in one place.

Hotels.com makes finding the right stay simple and rewarding

Finding the right hotel can mean bouncing between search results, maps, reviews, and cancellation policies. New Hotels.com features make it easier to find the right stay, adapt your experience for work or leisure trips, and help you get the most important details from search until you’re ready to book your next trip.

Additional Hotels.com experiences include Natural Language Search, Loved by Guests and Business Shopping Experience, and enhancements to Property Expert. See here for more information.

Vrbo, the group planner expert

Vrbo helps group planners find the perfect vacation rental that fits their needs to make lasting memories. But group travel comes with more people, more preferences, and more details to coordinate. New Vrbo features make it easier to find a home that works for everyone, compare options with confidence, and manage the shared stay.

Additional Vrbo experiences include smarter savings for travelers who book early or stay longer through Monthly, Weekly, and Early Booking deals. Travelers can also grab Last-Minute deals, and on select stays, Stacked Savings apply for even more value. Plus, Member Prices are available to those who sign in.

For more information, visit: expedia.com/product/release/fall2026

Frequently Asked Questions

What recent updates did Expedia Group announce?

Expedia Group’s Fall 2026 Product Release announced more than 30 new and enhanced features across Expedia, Hotels.com and Vrbo designed to help travelers make more informed decisions, create flexibility and value, and personalize experiences across the whole trip. The announcements include Natural Language Search and Reserve Now, Pay Later on Vrbo, a new Activity Planner feature on Expedia, and faster ways to compare hotels with Hotels.com.

How is Expedia’s new homepage more personalized?

The enhanced homepage helps travelers move forward at every stage of their journey, from browsing for inspiration and booking a trip to preparing for departure and managing it while traveling. Across web and app, it creates a personalized experience, surfacing relevant recommendations, deals, recent activity, and next steps in a richer, more visual experience that responds to travelers’ needs in real time.

How do I get a CLEAR+ discount through Expedia?

All One Key members in the U.S. can enroll in CLEAR+ at a tier-based discount after booking a flight on the Expedia app or Expedia.com.

I have a question about a hotel on Expedia/Hotels.com. Where can I go for help?

Property Expert is available on Expedia and Hotels.com (U.S., web and app) and helps travelers ask specific questions about a property and receive answers grounded in property information and guest reviews. Once you’ve found a hotel you’re interested in, either tap the floating “Ask” button in the bottom corner of the property page, or scroll down until you see a banner showing “Questions? Just ask.”

What’s the best way to compare hotels?

Hotels.com’s AI Compare helps travelers compare shortlisted Hotels.com properties side by side, matching the perfect property to the unique needs of their trips. It makes it easier to identify meaningful differences and ask questions about factors such as location, amenities, value, and flexibility. It’s available on the Hotels.com app and Hotels.com in the U.S.

How can I find things to do on my trip?

Expedia’s Activity Planner is a conversational shopping assistant that helps travelers find things to do once they’ve booked a trip. Activity Planner will surface bookable activities and tours, restaurants, and local points of interest, plus some helpful non‑bookable ideas like walks or free tours, that are tailored to their group. It also lets travelers save favorites to a trip board and build a daily itinerary. It’s available in the U.S. on the Expedia app and Expedia.com.

What is Vrbo’s Natural Language Search?

Vrbo’s Natural Language Search allows travelers to describe the hotel or vacation rental they want in their own words rather than being limited to an existing set of fixed boxes and filters. It is available in the U.S. English web and app experience on Hotels.com and Vrbo.

What is Homepage Trip Companion on Hotels.com?

Homepage Trip Companion on Hotels.com puts the relevant information front and center on the Hotels.com homepage (app and web), such as continuing a search, revisiting a saved property, or managing an upcoming stay.

Does Vrbo have flexible payment options?

Coming soon to Vrbo, the Reserve Now, Pay Later payment option allows travelers to reserve eligible homes for $0 at the time of booking by placing a credit card on file, giving group planners more time to confirm who is coming, collect contributions, and manage the cost of the stay.

What help is available if my flight is delayed?

Expedia offers Gold and Platinum members free lounge access for flights delayed 90 minutes or more. The benefit extends to up to nine travelers in the party. Available for qualifying flights booked through Expedia by 12/31/27. Terms apply.

Can I book more than one room for a group on Expedia?

Multi-Room Booking on Expedia lets travelers select different room types at the same hotel and pay for them together. A family can reserve a Deluxe King Suite for the parents and a Premium Ocean View room for the rest of the group, then manage the stay through one itinerary.

What is the best way to plan a family vacation with different preferences?

Expedia brings several family-planning tools together, including family-friendly maps, multi-room booking, Property Expert, and Activity Planner. Travelers can explore neighborhoods, find room configurations that work for their group, ask property-specific questions, and build an itinerary around activities, restaurants, and events.

How can I find a family-friendly area to stay?

Expedia’s family-friendly maps let travelers explore neighborhoods and see relevant details such as beaches, playgrounds, and restaurants. Travelers can use the map to find properties in an area that fits the needs of their trip.

What discounts does Vrbo offer?

Vrbo offers Monthly, Weekly, and Early Booking deals, as well as Last-Minute deals. On select stays, Stacked Savings may provide additional value, and Member Prices are available to travelers who sign in.

What’s the best site to book a vacation rental for a large group?

Vrbo is designed to help group planners find a vacation rental that fits their needs, compare options with confidence, and manage the shared stay. Its new search, payment, arrival, and support experiences are designed around the coordination challenges of group travel.

Notes to Editor:

* Family Travel Association, US Family Travel Survey 2025 (December 2025)

Access press materials here.

About Expedia Group

Expedia Group, Inc. (NASDAQ: EXPE) is the global travel marketplace with one purpose: to help travelers explore the world, one journey at a time. Expedia Group™ connects travelers, partners, and advertisers through its trusted brands, leading technology, and rich first-party data, delivering predictive, personalized experiences that shape the future of travel.

Expedia Group’s ecosystem includes three flagship consumer brands — Expedia®, Hotels.com®, and Vrbo® — the largest B2B travel business, and a premier advertising network. Guided by an experienced and passionate global team, Expedia Group helps millions of travelers in more than 70 countries explore the world with confidence and ease.

© 2026 Expedia, Inc., an Expedia Group company. All rights reserved. Expedia Group and the Expedia Group logo are trademarks of Expedia, Inc. CST: 2029030-50.

 

Vrbo Natural Language Search

Vrbo Natural Language Search

Hotels.com AI Compare

Hotels.com AI Compare

Expedia Activity Planner

Expedia Activity Planner

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