The seventh China International Import Expo (CIIE) 2024, scheduled for Nov 5 to 10 in Shanghai, will leverage technologies including AI models and big data analysis to optimize experience at service and management ends for all participants, said a leading municipal official on Wednesday.
Hua Yuan, vice mayor of Shanghai, told a press conference in Beijing that the upcoming CIIE has developed a specialized online application and geared up for all-process real-time monitoring to provide experience improvement services for exhibitors and visitors.
"This year, we have focused on data empowerment, information integration, and the creation of a people-oriented service experience for exhibitors and visitors to enhance agile and efficient management capabilities and a comprehensive level of intelligent service management mainly in two aspects," said Hua.
"First, we focused on the convenience of exhibitors and visitors to foster service optimization. For this year's CIIE, we focused on developing an application called 'Jinboshi', which is an AI digital service butler. We completed high-precision modeling of the entire exhibition hall, achieved seamless switching of navigation inside and outside the hall and route planning across floors. We also focused on the different needs before, during and after the exhibition, and created an exclusive service package for exhibitors and visitors in the application, which will provide services in catering and accommodation, transportation, certificate inquiry, and supply and demand docking. At the same time, we integrated instant messaging and multilingual capabilities to provide communication channels for face-to-face consultation services and improve consultation efficiency," he continued.
"Moreover, we focused on the orderly operation of the exhibition to achieve management optimization. In the exhibition hall, we use spatial computing perception equipment to achieve real-time monitoring of the flow of people and abnormal crowd gathering in the hall. In the CIIE comprehensive management platform, we have access to 17 categories of real-time dynamic heterogeneous data such as weather, engineering, fire protection, greening, and transportation, allowing us to realize intelligent analysis of 10 major application scenarios such as emergency, transportation, and meteorology, and therefore achieving same-screen synchronization of management and command inside and outside the exhibition hall," he said.
At present, more than 70 countries and international organizations have confirmed their participation in the seventh CIIE, and the event will see Norway, Slovakia, Benin, Burundi, Madagascar and UNICEF participating in the Country Exhibition for the first time.
China import expo leverages AI models, big data analysis to optimize service for exhibitors, visitors
