SAN FRANCISCO--(BUSINESS WIRE)--Dec 10, 2024--
Yelp Inc. (NYSE: YELP), the company that connects people with great local businesses, today announced its end-of-year product release featuring more than 20 new updates designed to enhance the user experience for both consumers and business owners. Yelp’s latest product release includes AI-driven features, such as Review Insights that surface reviewer sentiment for common topics, a personalized home feed with even more user content, and enhancements to Yelp Assistant, the AI chatbot that connects consumers with service pros. Yelp also announced AI-powered improvements to the business owner experience with features like job summaries that help manage their inbox and a smart selection tool that automatically optimizes ad performance.
This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20241210611703/en/
“This year has been marked by an accelerated pace of product innovation at Yelp,” said Craig Saldanha, chief product officer at Yelp. “By using AI to harness Yelp’s vast amount of trusted user-generated content, in 2024 we’ve rolled out more than 80 new features that enhance the consumer and business owner experience. Our end-of-year product release highlights how Yelp is simplifying the way users discover and connect with local businesses with new AI-powered features like Review Insights that provide a shortcut to the information consumers care about most. We’re looking forward to continuing this momentum into the new year, with even more updates for consumers and business owners to come.”
AI-enhanced local business discovery
Yelp introduced new and improved ways to discover, learn about, and connect with local businesses with new features across the home feed and business pages on Yelp.
Streamlined hiring experience for consumers and service pros
Leveraging AI, Yelp enhanced the services experience to simplify connections between consumers and service pros.
Simplified ad setup and optimization for business owners
Continuing its commitment to helping business owners grow and succeed, Yelp introduced new features to better streamline ad setup and strengthen ad performance.
Additional Information and Assets
For more details on all of the latest updates from Yelp’s end-of-year product release, visit the company’s blog post. Assets and images are available here. For further information about Yelp, visit the company’s Fast Facts page.
About Yelp Inc.
Yelp Inc. ( yelp.com ) is a community-driven platform that connects people with great local businesses. Millions of people rely on Yelp for useful and trusted local business information, reviews and photos to help inform their spending decisions. As a one-stop local platform, Yelp helps consumers easily discover, connect and transact with businesses across a broad range of categories by making it easy to request a quote for a service, book a table at a restaurant and more. Yelp was founded in San Francisco in 2004.
Forward-Looking Statements
This press release contains forward-looking statements relating to, among other things, Yelp’s future product plans, including the ability of its investments and initiatives to drive profitable long-term growth and shareholder value, that are based on its current expectations, forecasts and assumptions that involve risks and uncertainties.
Factors that could cause or contribute to such differences also include, but are not limited to, those factors that could affect Yelp’s business, operating results and stock price included under the captions “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in Yelp’s most recent Annual Report on Form 10-K or Quarterly Report on Form 10-Q at yelp-ir.com or the SEC’s website at sec.gov.
Yelp's end-of-year product release unveils AI-powered Review Insights, enhancements to Yelp Assistant, Recognitions in more places, new tipping and payment business attributes, and more. (Graphic: Business Wire)
Yelp’s end-of-year product release introduces 20+ new updates, including AI-powered discovery and connection features for users and ad optimization for business owners. (Graphic: Business Wire)
