The Dalian Hi-Tech Industrial Zone in northeast China has taken a raft of measures including streamlining business process and leveraging digital tools to foster a business-friendly environment that could empower companies to thrive.
Home to over 1,200 tech firms, th Dalian High-Tech Industrial Zone is prioritizing a service-oriented approach to business development. Central to this approach is the establishment of an Enterprise Service Center, providing professional services tailored to the needs of businesses.
Shi Jinjin, general manager of tech company ITOWARE, was impressed by the quick response of staff at the service center when she urgently needed to update her company's business license information to finalize a contract scheduled for later in the day.
"The staff here take the business' perspective into account. While it's normal for a business license change to take two or three days, the staff understood that signing a contract is a significant event for a company, so they managed to get the change done in just two hours," said Shi.
The administrative service center offers one-stop service including business consultation and other types of assistance to people in need. Be it about taxes, social security inquiries or anything related to a company's business license, all of that can be dealt with here efficiently.
"Behind the implementation of the 'one-stop' service is the strong collaboration of functional departments across the entire region. Ten business departments are at the forefront, delivering precise and professional services," said Liu Yudong, an official from the Business Environment Construction Bureau of Dalian.
In addition to streamlining the process of handling business matters for enterprises, the High-Tech Zone has also launched a mini program to connect employers with skilled professionals who are critical to business development.
"The benefit of this mini-program is that it centralizes talent within the Dalian High-Tech Zone, allowing companies in the area to receive resumes more quickly. For job seekers, it offers the advantage of finding employment close to home, which is highly desirable for those living in the high-tech zone," said Hao Feixue, an HR manager.
Dalian Hi-Tech Zone improves business environment to empower firms
