Charter and Comcast Launch Satellite Connectivity for Mobile Devices

STAMFORD, Conn. & PHILADELPHIA--(BUSINESS WIRE)--Mar 20, 2025--

Charter Communications (NASDAQ: CHTR) and Comcast (NASDAQ: CMCSA) today announced that their respective mobile businesses, Spectrum Mobile and Xfinity Mobile, have launched satellite-based services through a collaboration with Skylo, a non-terrestrial network (NTN) service provider. The feature is now available on Samsung’s Galaxy S25 and Google Pixel 9 devices and will provide customers with access to emergency messaging services when their device is not connected to either a cellular or WiFi network. The ability to send and receive SMS text messages over satellite service on Galaxy S25 and Google Pixel 9 devices is expected to be added in the coming weeks.

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In addition to Galaxy S25 and Google Pixel 9, both Spectrum Mobile and Xfinity Mobile customers already have access to emergency messaging via satellite backup service on select Apple and Google devices, provided directly by the manufacturers.

“The availability of satellite backup service provides Spectrum Mobile customers with a sense of security, knowing they can stay connected even in the most remote locations,” said Danny Bowman, Executive Vice President, Product, Charter Communications. “We are delivering cutting-edge technology that continues to empower our customers with the confidence that their communication needs are always met, no matter where they are."

“Today, our wireless customers already benefit from the nation’s largest and fastest converged network in and out of the home with over tens of millions of hotspots delivering up to gig speeds,” said Emily Waldorf, Senior Vice President, Consumer Products, Comcast. “And now, we’re excited to further enhance our connectivity experiences with these satellite-based services to help our Xfinity Mobile customers stay connected in situations where they need it most.”

"We understand how crucial it is to stay connected,” added Paul Hanton, Vice President of Skylo's Global Carrier Partnerships. “Skylo’s groundbreaking satellite network, combined with the reach of Charter and Comcast, will bring enhanced coverage to countless individuals. We're proud to be building a future where everyone can enjoy the peace of mind that comes with reliable, always-on connectivity."

Skylo plans to make its services available on additional devices in the future. Satellite-based services are already being offered to Spectrum Mobile and Xfinity Mobile customers through a select number of other devices, including iPhone 14, 15 and 16 operating on iOS 18 software. These services are provided directly by the manufacturers and specific services available to customers vary by device type.

Each company’s business mobile services, Spectrum Business and Comcast Business Mobile, also benefit from the satellite services from Skylo. Customers from each of these consumer and business mobile services have the nation’s largest WiFi network and most reliable 5G at their fingertips, with at least 87 percent of mobile traffic traveling over each company’s respective WiFi networks.

For more information or to purchase a device, visit Spectrum.com/mobile, Xfinity.com/mobile or any Spectrum Mobile and Xfinity Mobile retail location.

About Spectrum

Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company and cable operator with services available to nearly 57 million homes and businesses in 41 states. Over an advanced communications network, the Company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.

More information can be found at corporate.charter.com.

About Comcast Corporation

Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, our businesses reach hundreds of millions of customers, viewers, and guests worldwide. We deliver world-class broadband, wireless, and video through Xfinity, Comcast Business, and Sky; produce, distribute, and stream leading entertainment, sports, and news through brands including NBC, Telemundo, Universal, Peacock, and Sky; and bring incredible theme parks and attractions to life through Universal Destinations & Experiences. Visit www.comcastcorporation.com for more information.

Spectrum Mobile and Xfinity Mobile Customers Benefit from Always-On Connectivity

ST. PAUL, Minn. (AP) — A Minnesota county is investigating the arrest of a Hmong American man by federal officers that was captured on video as a potential case of kidnapping, burglary and false imprisonment, officials announced Monday.

Ramsey County Attorney John Choi and Sheriff Bob Fletcher said at a news conference they are pursuing information from the Department of Homeland Security that they need for their investigation into the arrest of ChongLy “Scott” Thao, 56, on Jan. 18. Ramsey County includes the state capital of St. Paul.

Immigration and Customs Enforcement officers bashed open the front door of Thao’s St. Paul home at gunpoint — without a warrant as far as Choi and Fletcher have been able to determine — then led him outside in just his underwear and a blanket in freezing conditions.

“There are many facts we don’t know yet, but there’s one that we do know. And that is that Mr. Thao is and has been an American citizen. There’s not a dispute over that," Fletcher said. “There’s no dispute that he was taken out of his house, forcibly taken out of his home and driven around.”

The sheriff continued: "Is that good law enforcement, to take an American citizen out of their home and drive them around aimlessly, trying to determine what they can tell them?”

DHS, which oversees ICE, has refused so far to cooperate with Ramsey County, or with other state and local investigations into the killings by federal officers of two U.S. citizens in Minneapolis during the Trump administration’s immigration crackdown.

ICE and DHS representatives did not immediately return messages seeking comment on Ramsey County's announcement.

Choi said they’re trying to determine whether any crimes were committed that they could prosecute under state or federal law. He also said St. Paul police were investigating another case related to the immigration crackdown for potential violations, but he declined to provide details.

“This is not about any type of predetermined agenda other than to seek the truth and to investigate the facts,” Choi said.

Agents who arrested Thao eventually realized he was a longtime U.S. citizen with no criminal record, Thao said in an interview with The Associated Press in January. They returned him to his home after a couple of hours.

Homeland Security later said ICE officers had been seeking two convicted sex offenders. But Thao told the AP he had never seen the two men before and that they did not live with him. The Minnesota Department of Corrections later said one of the two wanted men was still in prison.

Videos captured the scene, which included people blowing whistles and horns, and neighbors screaming at more than a dozen gun-toting agents to leave Thao’s family alone.

Thao declined to comment on the announcement Monday.

The director of the trial division in the County Attorney's Office, Hao Nguyen, said they wrote to DHS, ICE and local federal prosecutors March 20 outlining the evidence they're seeking.

“We know there are reports, there’s just no way that there aren’t," Nguyen said. "We want also to know who was working that day, who was working that month. Where did they report to? Who did they report to? We also want to understand what recordings might be out there in terms of digital recordings, witness interviews, video recordings.”

They set a deadline of April 30, after which they could sue or convene a grand jury, Choi said.

The state and the chief prosecutor in neighboring Hennepin County, which includes Minneapolis, sued the Trump administration last month to gain access to evidence they say they need to independently investigate three shootings by federal officers in Minneapolis, including the killings of Renee Good and Alex Pretti.

The lawsuit accuses the federal government of reneging on its promise to cooperate with state investigations after the surge of around 3,000 federal law enforcement officers into Minnesota.

Choi urged members of the public who might have evidence about Thao's case or other potential violations to come forward. Minnesota and Hennepin County have made similar appeals.

The Trump administration has suggested Minnesota officials lack jurisdiction to investigate federal law enforcement actions. But Fletcher said he believes they do.

“There is no such thing as absolute immunity for federal agents," the sheriff said. "There’s qualified immunity for all law enforcement in a lot of different capacities. But seizing a person out of their home who’s an American citizen, they’re not immune from that.”

Karnowski reported from Minneapolis. Associated Press reporter Jack Brook contributed to this story from New Orleans.

FILE - Chongly "Scott" Thao, a U.S. citizen, sits for a photo at his home Jan. 19, 2026, in St. Paul, Minn., the day after federal agents broke open his door and detained him without a warrant. (AP Photo/Jack Brook, file)