Riverbed Unveils Next-Generation AIOps, Adding Predictive, Agentic and Generative AI to the Riverbed Platform

REDWOOD CITY, Calif.--(BUSINESS WIRE)--Apr 8, 2025--

Riverbed, the leader in AIOps for observability, today announced a major expansion of the Riverbed Platform—delivering a bold set of AI-powered observability solutions that bring together Riverbed Generative, Predictive and Agentic AI, along with innovative data observability modules for unified communications applications, network packets and Intel® Thunderbolt™ and Wi-Fi connected devices.

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“Customers want to consolidate observability tools, deploy AI that delivers ROI, and feed their enterprise data repositories,” said Dave Donatelli, CEO of Riverbed. “That’s exactly what Riverbed delivers—and our customers rewarded Riverbed with 102% observability bookings growth in Q1 2025. Our platform enables Riverbed to deliver rapid innovation, as showcased in today’s broad slate of new announcements.”

Watch the Launch Webcast:Riverbed to Unveil Game-Changing AI Observability Solutions

Expanded AI Capabilities with Riverbed Generative, Predictive and Agentic AI

Riverbed customers are running over 64 million Riverbed AI remediations annually and seeing impressive ROI. At the core of today’s announcement is Riverbed’s expanded AI capabilities that make it easier to manage AIOps and go from reactive to predictive IT operations.

“We’re excited about Riverbed’s continued investment in AIOps for Observability, and new innovations and AI capabilities that are now available on the Riverbed Platform,” says Zeno Tadjine, ICT support officer at The Princess Alexandra Hospital NHS Trust. “We recently started using Riverbed’s generative AI solution IQ Assist at the service desk level for troubleshooting, and it’s a great tool to have. IQ Assist serves up insights and recommendations that enables us to resolve issues faster, optimize more workflows and automate AI remediations. In partnership with Riverbed, The Princess Alexandra Hospital NHS Trust is leveraging AIOps to improve IT Service Desk efficiency and clinician productivity, which results in additional time and resources we can allocate towards delivering even better patient care. Riverbed’s IQ Assist will definitely help us enhance user satisfaction.”

New Data Collection Modules to Eliminate IT Visibility Blind Spots

Technology-driven blind spots remain one of the biggest challenges facing enterprise IT. Riverbed is closing those gaps with the launch of three powerful new data collection modules—now available through the Riverbed Unified Agent—providing IT teams with deeper visibility, actionable insights, and the ability to proactively resolve issues before they disrupt the business.

Riverbed is also unveiling enhancements for Aternity, to support cloud-native environments and virtual desktop infrastructures. Kubernetes Operator automates observability for cloud microservices applications, accelerating deployment by up to 300% while freeing IT teams to focus on performance optimization and system reliability. Aternity VDI Intelligence provides expanded support and insights for virtual environments including real-time and multi-session VDI visibility, improving the user experience and enabling proactive optimization. The VDI observability solution includes expanded platform integration including with Citrix, IGEL, ChromeOS, Omnissa (formerly VMware), and Azure Virtual Desktop.

Smart OTel™: Precision Observability to Support Enterprise Data and AI Needs

Today’s announcements follow the release of Riverbed Smart OTel™, an innovate new approach to OpenTelemetry that helps IT teams better support enterprise data and AI projects. While other OTel enabled products dump massive streams of raw telemetry that’s hard to manage, Smart OTel leverages the Riverbed Data Store platform-wide collection to surface the precise data required, and exports that data to any standard OTel collector. Smart OTel also allows customers to convert third-party data into OTel compliant insights, and leverages Riverbed AI automations to further process the data prior to exporting, adding even more precision filtering, all as part of Riverbed IQ Ops.

Riverbed Platform Architecture Provides Unique Value to Enterprise Customers

Launched in 2024, the Riverbed Platform delivers a powerful alternative to fragmented point tools by unifying observability across enterprise IT into an open AI-powered architecture. It provides full-stack, full-fidelity visibility across every layer of the digital enterprise—including applications, networks, endpoint devices, digital employee experience (DEX), public cloud, zero trust, and mobile environments—far beyond the narrow scope of typical monitoring solutions.

At the core of the platform is the patented Riverbed Data Store, designed to intelligently collect, correlate, and surface only the most relevant data. This precision not only reduces noise but also integrates with third-party tools to deliver a holistic view across complex ecosystems. Powering this intelligence is Riverbed IQ Ops which applies advanced AI—including Generative, Predictive, Agentic, and Causal capabilities—to automate tasks, accelerate resolution, and prevent issues before they impact users. Complementing this is Riverbed’s innovative Smart OTel approach, which enhances OpenTelemetry by exporting only high-value, targeted data streams—enabling enterprise-grade observability data to fuel critical projects.

“Organizations today require AI-powered observability solutions that deliver full-fidelity data and streamline the process to extract valuable insights,” said Bob Laliberte, Principal Analyst at theCUBE Research. “With this launch, Riverbed demonstrates its ability to execute, rapidly developing and integrating comprehensive AI observability technologies into its innovative and open platform. The Riverbed Platform is well-suited to enable enterprises to consolidate IT tools, manage complex IT environments, drive significant ROI and improve business outcomes.”

The solutions announced today are all generally available, with the exception of Agentic AI* (Q2 2025) and NPM+ Packet Capture* (2H 2025). For more information on Riverbed’s latest product innovations, visit www.riverbed.com.

About Riverbed

Riverbed, the leader in AIOps for observability, helps organizations optimize their user’s experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed’s open and AI-powered observability platform and solutions optimize digital experiences and greatly improves IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally – including 95% of the FORTUNE 100 – we are empowering next-generation digital experiences. Learn more at riverbed.com.

Riverbed and certain other terms used herein are trademarks of Riverbed Technology LLC. All other trademarks used herein belong to their respective owners.

* This future functionality is not included in the current offering and may be subject to separate pricing and adjusted timing.

Connect with Riverbed

 

The Riverbed Unified Communications (UC) Module delivers real-time analytics and visibility into platforms like Microsoft Teams, Zoom, and WebEx. When paired with Riverbed IQ Ops, IT teams can shift from reactive to predictive—solving UC issues before they impact user experience.

Riverbed IQ Assist™ revolutionizes AIOps, with Generative AI that delivers instant, context-rich insights—with no long chatbot threads or tedious prompts required. IQ Assist surfaces root cause graphically and suggests remediations, empowering IT teams with real answers, right when they need them. IQ Assist integrates with ITSM platforms like ServiceNow, and supports an expanding library of GenAI use cases—or customers can build their own.

The Riverbed Platform delivers a powerful alternative to fragmented point tools by unifying observability across enterprise IT into an open AI-powered architecture. The Platform provides full-stack, full-fidelity observability across every layer of the digital enterprise, and the architecture includes: the patented Riverbed Data Store, designed to intelligently collect, correlate, and surface only the most relevant data; Riverbed IQ Ops, which applies advanced AI—including Generative, Predictive, Agentic, and Causal capabilities—to automate tasks, accelerate resolution, and prevent issues before they impact users; and Riverbed Smart OTel, enhancing OpenTelemetry by exporting only high-value, targeted data streams—enabling enterprise-grade observability data to fuel critical projects.

WASHINGTON (AP) — The Supreme Court is taking up one of the term’s most consequential cases, President Donald Trump’s executive order on birthright citizenship declaring that children born to parents who are in the United States illegally or temporarily are not American citizens, and he was in the courtroom on Wednesday for some of the arguments.

The justices are hearing Trump’s appeal of a lower-court ruling from New Hampshire that struck down the citizenship restrictions, one of several courts that have blocked them. They have not taken effect anywhere in the country.

Trump is the first sitting president to attend oral arguments at the nation’s highest court. He spent just over an hour inside the courtroom, hearing arguments by the government’s lawyer, Solicitor General D. John Sauer. He left shortly after Sauer wrapped up and the plaintiff was invited to present her case.

The case frames another test of Trump's assertions of executive power that defy long-standing precedent for a court that has largely ruled in the president's favor — but with some notable exceptions that Trump has responded to with starkly personal criticisms of the justices. A definitive ruling is expected by early summer.

The birthright citizenship order, which Trump signed the first day of his second term, is part of his Republican administration’s broad immigration crackdown.

Birthright citizenship is the first Trump immigration-related policy to reach the court for a final ruling. The justices previously struck down global tariffs Trump had imposed under an emergency powers law that had never been used that way.

Trump reacted furiously to the late February tariffs decision, saying he was ashamed of the justices who ruled against him and calling them unpatriotic.

He issued a preemptive broadside against the court on Sunday on his Truth Social platform. “Birthright Citizenship is not about rich people from China, and the rest of the World, who want their children, and hundreds of thousands more, FOR PAY, to ridiculously become citizens of the United States of America. It is about the BABIES OF SLAVES!,” the president wrote. “Dumb Judges and Justices will not a great Country make!”

Trump's order would upend the long-standing view that the Constitution’s 14th Amendment, ratified in 1868, and federal law since 1940 confer citizenship on everyone born on American soil, with narrow exceptions for the children of foreign diplomats and those born to a foreign occupying force.

The 14th Amendment was intended to ensure that Black people, including former slaves, had citizenship, though the Citizenship Clause is written more broadly. “All persons born or naturalized in the United States, and subject to the jurisdiction thereof, are citizens of the United States and of the State wherein they reside,” it reads.

In a series of decisions, lower courts have struck down the executive order as illegal, or likely so, under the Constitution and federal law. The decisions have invoked the high court's 1898 ruling in Wong Kim Ark, which held that the U.S.-born child of Chinese nationals was a citizen.

The Trump administration argues that the common view of citizenship is wrong, asserting that children of noncitizens are not “subject to the jurisdiction” of the United States and therefore are not entitled to citizenship.

The court should use the case to set straight “long-enduring misconceptions about the Constitution’s meaning,” wrote Sauer, the solicitor general.

No court has accepted that argument, and lawyers for pregnant women whose children would be affected by the order said the Supreme Court should not be the first to do so.

“We have the president of the United States trying to radically reinterpret the definition of American citizenship,” said Cecillia Wang, the American Civil Liberties Union legal director who is facing off against Sauer at the Supreme Court.

More than one-quarter of a million babies born in the U.S. each year would be affected by the executive order, according to research by the Migration Policy Institute and Pennsylvania State University’s Population Research Institute.

While Trump has largely focused on illegal immigration in his rhetoric and actions, the birthright restrictions also would apply to people who are legally in the United States, including students and applicants for green cards, or permanent resident status.

Associated Press writer Darlene Superville contributed to this report.

Follow the AP’s coverage of the U.S. Supreme Court at https://apnews.com/hub/us-supreme-court.

Pro and anti-Trump demonstrators rally outside the U.S. Supreme Court, before justices hear oral arguments on whether President Donald Trump can deny citizenship to children born to parents who are in the United States illegally or temporarily, on Capitol Hill, in Washington, Wednesday, April 1, 2026. (AP Photo/J. Scott Applewhite)

President Donald Trump leaves the U.S. Supreme Court, Wednesday, April 1, 2026, in Washington. (AP Photo/Mark Schiefelbein)

President Donald Trump's motorcade arrives at the U.S. Supreme Court, Wednesday, April 1, 2026, in Washington. (AP Photo/Tom Brenner)

Pro and anti-Trump demonstrators rally outside the U.S. Supreme Court, before justices hear oral arguments on whether President Donald Trump can deny citizenship to children born to parents who are in the United States illegally or temporarily, on Capitol Hill, in Washington, Wednesday, April 1, 2026. (AP Photo/J. Scott Applewhite)

President Donald Trump's motorcade arrives at the U.S. Supreme Court, Wednesday, April 1, 2026, in Washington. (AP Photo/Tom Brenner)

Demonstrators holding opposing views verbally engage ahead of President Donald Trump's arrival at the U.S. Supreme Court, Wednesday, April 1, 2026, in Washington. (AP Photo/Tom Brenner)

President Donald Trump's limo exits the White House en route to the Supreme Court, Wednesday, April 1, 2026, in Washington. (AP Photo/Mark Schiefelbein)

President Donald Trump's motorcade arrives at the U.S. Supreme Court, Wednesday, April 1, 2026, in Washington. (AP Photo/Tom Brenner)

Pro and anti-Trump demonstrators rally outside the U.S. Supreme Court, before justices hear oral arguments on whether President Donald Trump can deny citizenship to children born to parents who are in the United States illegally or temporarily, on Capitol Hill, in Washington, Wednesday, April 1, 2026. (AP Photo/J. Scott Applewhite)

People arrive to walk inside the U.S. Supreme Court, on Capitol Hill in Washington, Wednesday, April 1, 2026. The Supreme Court justices will hear oral arguments today on whether President Donald Trump can deny citizenship to children born to parents who are in the United States illegally or temporarily. (AP Photo/J. Scott Applewhite)

People arrive to walk inside the U.S. Supreme Court, on Capitol Hill in Washington, Wednesday, April 1, 2026. The Supreme Court justices will hear oral arguments today on whether President Donald Trump can deny citizenship to children born to parents who are in the United States illegally or temporarily. (AP Photo/J. Scott Applewhite)

President Donald Trump answers questions from reporters after signing an executive order in the Oval Office of the White House Tuesday, March 31, 2026, in Washington, as Commerce Secretary Howard Lutnick listens. (AP Photo/Alex Brandon)

The U.S. Supreme Court is seen as the moon rises Tuesday, March 31, 2026, in Washington. (AP Photo/Jose Luis Magana)