"The most important principle we must uphold is putting the customer first."
- LG Corp. Chairman and CEO Kwang Mo Koo
SEOUL, South Korea, April 10, 2025 /PRNewswire/ -- LG hosted the 2025 LG Awards at LG Academy (LG's Corporate University) in Icheon, South Korea, celebrating standout examples of customer value innovation. This year's event marked a milestone with the unveiling of the first-ever LG Awards Hall of Fame, created to honor past winners.
Now in its seventh year, the LG Awards was launched in 2019 to recognize products and services that have meaningfully improved customers' lives. Since its inception, the awards have honored 492 teams and more than 4,000 individual contributors.
*Award recipients by year: 2019(321), 2020(480), 2021(448), 2022(593), 2023(769), 2024(724), 2025(680).
More than 500 people attended the ceremony, including LG Corp. Chairman and CEO Kwang Mo Koo, executives from across LG, customer representatives, and award recipients. An additional 1,000 employees joined the event via livestream, adding to the celebratory atmosphere during each award announcement.
- LG Corp. Chairman and CEO Kwang Mo Koo: "The most important principle we must uphold is putting the customer first."
"We created the Hall of Fame here at LG Academy to honor the results of your innovation," said Chairman Koo. "The names and projects that will be added in the years to come will serve as a source of inspiration and guidance for all LG employees."
During his remarks, he also emphasized LG's long-term vision: "Our journey to deliver differentiated value for the future will always continue, and the most important principle we must uphold is putting the customer first. Let's continue to build on LG's DNA of challenge and change, push toward new industry-firsts, and build a future where LG is loved even more deeply by customers."
An LG spokesperson also commented on the broader business context: "At a time of growing global uncertainty, including rising trade barriers, there are many strategic paths to consider. But this moment reaffirms that our top priority must remain relentless innovation for the customer."
- New Hall of Fame created at LG Academy promotes a culture of innovation that touch the hearts customers
The inaugural LG Awards Hall of Fame installation displays plaques engraved with the names and award-winning projects of past recipients of the "Customer Impression Grand Award."
The Hall of Fame is located in the lobby of Yeonam Hall at LG Academy in Icheon, the company's main training center. It is where employees, from entry-level to executive, receive education in core values, management philosophy, and job-related skills. The location is designed to help all LG members naturally engage with examples of customer-driven innovation. The 31 members of this year's three Grand Prize-winning teams personally mounted their plaques, commemorating their contributions to customer value.
LG is also creating dedicated display spaces within each affiliate's office to recognize their own LG Awards winners. Major meeting rooms will feature the names of grand prize recipients to inspire pride and motivation across teams. In addition to receiving plaques, winners are awarded cash prizes and opportunities to participate in overseas workshops.
The 2025 LG Awards were judged through an open evaluation process involving both customers and employees. For the first time, customer evaluations went beyond individuals to include group feedback, incorporating perspectives from homemakers, professionals, international consumers, and the MZ generation. LG employee participation in the judging process also saw a major jump, rising from 10,000 last year to more than 14,000 this year, underscoring the growing enthusiasm for the awards.
- 87 teams recognized for customer experience innovation, from air conditioner with Clean View feature to AI that prevents voice phishing
This year's awards honored 87 teams and 680 individuals. Recipients included three Customer Impression Grand Award winners in the categories of Individual and group; 39 teams received the Customer Satisfaction Award, and 45 were recognized with the Customer Empathy Award. Evaluation criteria included whether the innovation exceeded customer expectations, whether it delivered a meaningful improvement in customers' lives, and whether the project had the potential to be scaled into product processes or best practices.
In the Individual category, Seong Kuk Moon of LG Electronics received the grand prize for developing the Clean View feature, which makes air conditioner hygiene easier for users. With the press of a button, users can open the unit to inspect and clean the interior, addressing long-standing concerns over cleanliness and maintenance. The innovation also includes a "Viewcase" at the base of the product, allowing users to display books or picture frames, reflecting thoughtful design for modern living spaces. The Clean View feature has been already been applied to current models, contributing to strong sales and helping LG maintain the top market share in the air conditioner segment.
In the group category, the grand prize went to LG Energy Solution's Infrastructure FA Technology team. They developed a logistics solution using autonomous mobile robots (AMRs) to manage frequent equipment changes and fluctuating material flow at battery production facilities. In group category, the grand prize was also awarded to the Optical Solutions Division at LG Innotek for its contributions to advancing camera module technology.
Other notable winners include LG AI Research, which received the Customer Satisfaction Award for its generative AI model EXAONE 3.5, and LG Uplus, which introduced, ixi-O, a real-time voice phishing detection technology that can answer calls on behalf of users to block scams.
LG Chem also received the Customer Empathy Award for developing the world's first automotive sunroof film capable of both achieving a black tint and supporting segmented control. HSAD was also honored for its post-proposal initiative, which marked a first in the advertising industry where the company voluntarily continued ideation even after a project had formally ended.
** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **
LG Establishes LG Awards Hall of Fame
LG Establishes LG Awards Hall of Fame
LG Establishes LG Awards Hall of Fame
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LAS VEGAS, Jan. 12, 2026 /PRNewswire/ -- Roborock, the global leader in home robotics engineered to simplify daily life, became the most awarded Robotic Vacuum Brand at CES 2026, after announcing its new product line-up for the first half of the year. Under the theme "The Greatest Meeting the Greatest", the brand's keynote presentation led by Roborock's President, Quan Gang, unveiled the Saros Rover, the world's first robotic vacuum with AI-powered wheel-leg architecture that can both navigate stairs and slopes with human-like agility while cleaning them.
Announcements also included the Roborock Saros 20, Roborock Saros 20 Sonic, Roborock F25 ACE Pro, and Roborock Qrevo Curv 2 Flow. These launches happened in partnership with Real Madrid Football Club for the Vacuum Cleaner category, announced ahead of the show's starting date.
Roborock also announced separate to the Real Madrid partnership its entry into the US market for lawnmower products, including the new RockMow X1 LiDAR. Consumers, clients, and interested parties can visit Roborock's Booth #52632 at Venetian Expo CES 2026 from January 6 to January 9th during show hours.
Roborock Saros Rover - The World's First Wheel-Leg Robovac
In a world-first, Roborock introduced at CES 2026 the Roborock Saros Rover, featuring the world's first two-wheel-leg architecture in a robovac. Each wheel-leg provides reach, lift, height, and imitates human mobility, enabling the robot to raise and lower each one of the wheel-legs independently, execute small jumps, agile turns, sudden stops, and directional changes, all while maintaining a level body as the ground changes.
At a software level, Saros Rover harnesses the power of Artificial Intelligence algorithms, in conjunction with complex motion sensors and 3D spatial information to understand its environment and make its wheel-legs react with precision.
The Saros Rover excels in multi-storey homes, where it is able to clean each one of the steps of a staircase as it goes to the second floor, dramatically reducing "no-go" zones and transitioning into cleaning areas previously inaccessible for homes with a single robovac.
The Saros Rover is able to tackle several types of non-flat surfaces, with staircases being the most obvious one. This includes not only traditional staircases but also curved staircases, or even carpeted staircases with bullnose fronts, all while cleaning each one of their steps as it navigates through them. Other types of surfaces that Saros Rover is able to tackle include slopes as well as complex multi-level room thresholds requiring height and power. Saros Rover is a real product in development with an unconfirmed launch date.
The Greatest Meeting The Greatest - Roborock and Real Madrid Football Club join hands
Announced days before the show's beginning, Roborock presents at CES its first activation within the strategic global partnership with Real Madrid Football Club's First Men and First Women teams, widely ranked as one of the greatest football clubs in history. The partnership is solely related to Roborock's extensive portfolio of Vacuum Cleaner products and excludes other product lines from the brand. Under the umbrella theme of "The Greatest Meeting The Greatest", the partnership responds to a deep affinity between the brand ethos of both organizations, which have achieved remarkable historical performance with innovation as common denominator. The partnership will bring Roborock's smart-cleaning innovations to life through stadium exposure, campaigns and player-led storytelling that translate the meaning of "Real Smart Cleaning" from the pitch to the home.
Roborock's early 2026 Robovac line-up: Roborock Saros 20, Roborock Saros 20 Sonic, and Roborock Qrevo Curv 2 Flow
At its keynote, Clarbi Lu, product marketing lead at Roborock, unveiled new smart cleaning products launching in the first half of the year. Leading the lineup are the Roborock Saros 20 and Roborock Saros 20 Sonic, the latest flagship models in the Saros Series. Saros 20 upgrades the StarSight™ Autonomous System 2.0 with enhanced AI object recognition and a new AdaptiLift Chassis 3.0 for improved threshold climbing. Saros 20 Sonic adds RetractSense™ Navigation, an ultra-slim body, and the VibraRise® 5.0 Mopping System. Both use a 35,000 Pa HyperForce® motor and a new RockDock®. The Qrevo Series also expands with the Roborock Qrevo Curv 2 Flow.
Rockmow X1 LiDAR, X1, RockNeo Q1 lead the Roborock North American Roll-Out of Lawnmowers
Roborock has announced its North American expansion into the lawnmower category with three key models. The flagship RockMow X1 LiDAR features Sentisphere™ LiDAR Environmental Perception, 4WD traction, and Active Steering for flawless coverage. Alternatively, the RockMow X1 utilizes RTK and VSLAM navigation alongside a Dynamic Suspension System for industry-leading edge cutting. For smaller gardens, the entry-level RockNeo Q1 makes smart care accessible by combining RTK + VSLAM navigation with Stereo Vision Obstacle Avoidance.
For pricing and availiability, please contact your local Roborock sales or communications representative.
About Roborock
Roborock is a leading smart cleaning brand renowned for its intelligent cleaning solutions. Having become the #1 best-selling robotic vacuum cleaner brand according to IDC*, Roborock enriches lives with its innovative line of robotic, cordless, wet/dry vacuum cleaners, robotic lawn mowers and washer-dryers. Rooted in a user-centric approach, our R&D-driven solutions cater to diverse cleaning needs in millions of homes across more than 170 countries and regions. Headquartered in Beijing and with strategic subsidiaries in key markets, including the United States, Japan, the Netherlands, Poland, Germany, and South Korea, Roborock is dedicated to elevating its market presence worldwide. As of 2026, Roborock serves more than 22 million households. For more information, visit https://global.roborock.com/.
LAS VEGAS, Jan. 12, 2026 /PRNewswire/ -- Roborock, the global leader in home robotics engineered to simplify daily life, became the most awarded Robotic Vacuum Brand at CES 2026, after announcing its new product line-up for the first half of the year. Under the theme "The Greatest Meeting the Greatest", the brand's keynote presentation led by Roborock's President, Quan Gang, unveiled the Saros Rover, the world's first robotic vacuum with AI-powered wheel-leg architecture that can both navigate stairs and slopes with human-like agility while cleaning them.
Announcements also included the Roborock Saros 20, Roborock Saros 20 Sonic, Roborock F25 ACE Pro, and Roborock Qrevo Curv 2 Flow. These launches happened in partnership with Real Madrid Football Club for the Vacuum Cleaner category, announced ahead of the show's starting date.
Roborock also announced separate to the Real Madrid partnership its entry into the US market for lawnmower products, including the new RockMow X1 LiDAR. Consumers, clients, and interested parties can visit Roborock's Booth #52632 at Venetian Expo CES 2026 from January 6 to January 9th during show hours.
Roborock Saros Rover - The World's First Wheel-Leg Robovac
In a world-first, Roborock introduced at CES 2026 the Roborock Saros Rover, featuring the world's first two-wheel-leg architecture in a robovac. Each wheel-leg provides reach, lift, height, and imitates human mobility, enabling the robot to raise and lower each one of the wheel-legs independently, execute small jumps, agile turns, sudden stops, and directional changes, all while maintaining a level body as the ground changes.
At a software level, Saros Rover harnesses the power of Artificial Intelligence algorithms, in conjunction with complex motion sensors and 3D spatial information to understand its environment and make its wheel-legs react with precision.
The Saros Rover excels in multi-storey homes, where it is able to clean each one of the steps of a staircase as it goes to the second floor, dramatically reducing "no-go" zones and transitioning into cleaning areas previously inaccessible for homes with a single robovac.
The Saros Rover is able to tackle several types of non-flat surfaces, with staircases being the most obvious one. This includes not only traditional staircases but also curved staircases, or even carpeted staircases with bullnose fronts, all while cleaning each one of their steps as it navigates through them. Other types of surfaces that Saros Rover is able to tackle include slopes as well as complex multi-level room thresholds requiring height and power. Saros Rover is a real product in development with an unconfirmed launch date.
The Greatest Meeting The Greatest - Roborock and Real Madrid Football Club join hands
Announced days before the show's beginning, Roborock presents at CES its first activation within the strategic global partnership with Real Madrid Football Club's First Men and First Women teams, widely ranked as one of the greatest football clubs in history. The partnership is solely related to Roborock's extensive portfolio of Vacuum Cleaner products and excludes other product lines from the brand. Under the umbrella theme of "The Greatest Meeting The Greatest", the partnership responds to a deep affinity between the brand ethos of both organizations, which have achieved remarkable historical performance with innovation as common denominator. The partnership will bring Roborock's smart-cleaning innovations to life through stadium exposure, campaigns and player-led storytelling that translate the meaning of "Real Smart Cleaning" from the pitch to the home.
Roborock's early 2026 Robovac line-up: Roborock Saros 20, Roborock Saros 20 Sonic, and Roborock Qrevo Curv 2 Flow
At its keynote, Clarbi Lu, product marketing lead at Roborock, unveiled new smart cleaning products launching in the first half of the year. Leading the lineup are the Roborock Saros 20 and Roborock Saros 20 Sonic, the latest flagship models in the Saros Series. Saros 20 upgrades the StarSight™ Autonomous System 2.0 with enhanced AI object recognition and a new AdaptiLift Chassis 3.0 for improved threshold climbing. Saros 20 Sonic adds RetractSense™ Navigation, an ultra-slim body, and the VibraRise® 5.0 Mopping System. Both use a 35,000 Pa HyperForce® motor and a new RockDock®. The Qrevo Series also expands with the Roborock Qrevo Curv 2 Flow.
Rockmow X1 LiDAR, X1, RockNeo Q1 lead the Roborock North American Roll-Out of Lawnmowers
Roborock has announced its North American expansion into the lawnmower category with three key models. The flagship RockMow X1 LiDAR features Sentisphere™ LiDAR Environmental Perception, 4WD traction, and Active Steering for flawless coverage. Alternatively, the RockMow X1 utilizes RTK and VSLAM navigation alongside a Dynamic Suspension System for industry-leading edge cutting. For smaller gardens, the entry-level RockNeo Q1 makes smart care accessible by combining RTK + VSLAM navigation with Stereo Vision Obstacle Avoidance.
For pricing and availiability, please contact your local Roborock sales or communications representative.
About Roborock
Roborock is a leading smart cleaning brand renowned for its intelligent cleaning solutions. Having become the #1 best-selling robotic vacuum cleaner brand according to IDC*, Roborock enriches lives with its innovative line of robotic, cordless, wet/dry vacuum cleaners, robotic lawn mowers and washer-dryers. Rooted in a user-centric approach, our R&D-driven solutions cater to diverse cleaning needs in millions of homes across more than 170 countries and regions. Headquartered in Beijing and with strategic subsidiaries in key markets, including the United States, Japan, the Netherlands, Poland, Germany, and South Korea, Roborock is dedicated to elevating its market presence worldwide. As of 2026, Roborock serves more than 22 million households. For more information, visit https://global.roborock.com/.
** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **
CES 2026: Roborock releases the world's first robotic vacuum with wheel-leg architecture as it joins hands with Real Madrid Football Club
CES 2026: Roborock releases the world's first robotic vacuum with wheel-leg architecture as it joins hands with Real Madrid Football Club
CES 2026: Roborock releases the world's first robotic vacuum with wheel-leg architecture as it joins hands with Real Madrid Football Club
CES 2026: Roborock releases the world's first robotic vacuum with wheel-leg architecture as it joins hands with Real Madrid Football Club
CES 2026: Roborock releases the world's first robotic vacuum with wheel-leg architecture as it joins hands with Real Madrid Football Club
