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EFG Companies Wins Stevie Awards Again by Helping Clients Navigate Today’s Challenging Profit Hurdles

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EFG Companies Wins Stevie Awards Again by Helping Clients Navigate Today’s Challenging Profit Hurdles
News

News

EFG Companies Wins Stevie Awards Again by Helping Clients Navigate Today’s Challenging Profit Hurdles

2025-04-11 20:01 Last Updated At:20:11

DALLAS--(BUSINESS WIRE)--Apr 11, 2025--

EFG Companies has notched a remarkable achievement, bringing home a Gold and a Bronze in the 19th Annual Stevie ® Awards for Sales and Customer Service, for a total of 40 awards to date. The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes nine of the world’s leading business awards programs, including the prestigious American Business Awards ® and International Business Awards®. For more information, visit https://bit.ly/3EkDFdH

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20250411839031/en/

EFG Awards

“I am incredibly proud of all the awards recognizing EFG Companies for our focus on client profitability and customer satisfaction,” said Jennifer Rappaport, President and Chief Executive Officer at EFG Companies. “EFG has served as a business partner to retail automotive industry clients for nearly 50 years, focused on helping dealer principals achieve their revenue and wealth-building goals. With our unmatched field engagement process, along with our award-winning training, technology, and claims administration teams, we maintain an A+ BBB rating and hold more verified 5-star Google reviews than any national provider.”

2025 marks the eleventh consecutive year that EFG has been recognized with multiple awards for national excellence. EFG has now received 15 Gold awards for the company’s dedication to setting the bar high in the consumer protection product industry for client engagement and overall customer experience.

About EFG Companies

For almost 50 years, EFG Companies has provided consumer protection programs for vehicles and residences across seven market channels. The company’s strategic intent is to build sustainable market differentiation and profitability for its clients and partners, including dealers, lenders, manufacturers, independent marketers, and agents. EFG’s award-winning engagement model is built upon the belief that the company serves as an extension of its clients’ management teams, providing ongoing F&I development, training, product development, compliance, and nationally recognized product administration with an ASE-certified claims team. Learn more about EFG at: www.efgcompanies.com

About The Stevie Awards

Stevie Awards are conferred in nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Sales & Customer Service, the new Stevie Awards for Technology Excellence, and the Stevie Awards for Women in Business. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. More than 1,000 professionals around the world participate in the Stevie Awards judging process each year. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

EFG Companies has notched a remarkable achievement, earning 40 awards to date, with the addition of a Gold and a Bronze in the 19th Annual Stevie® Awards for Sales and Customer Service. EFG received a Gold Award in Best Use of Thought Leadership in Business Development for its Wealth Builder Profit Participation Suite. The company also received a Bronze Award in Business Development Achievement of the Year - Financial Services Industries for its claims administration processes to address rising automotive claims costs. The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. For more information, visit https://bit.ly/3EkDFdH

EFG Companies has notched a remarkable achievement, earning 40 awards to date, with the addition of a Gold and a Bronze in the 19th Annual Stevie® Awards for Sales and Customer Service. EFG received a Gold Award in Best Use of Thought Leadership in Business Development for its Wealth Builder Profit Participation Suite. The company also received a Bronze Award in Business Development Achievement of the Year - Financial Services Industries for its claims administration processes to address rising automotive claims costs. The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. For more information, visit https://bit.ly/3EkDFdH

MILWAUKEE (AP) — Prosecutors worked Tuesday to paint a Milwaukee judge accused of helping an immigrant evade arrest as rudely approaching federal officers and making it more dangerous for them to do their jobs.

The second day of Milwaukee County Circuit Judge Hannah Dugan’s trial Tuesday has focused on her interactions with officers in the courthouse.

Dugan is on trial on charges of obstruction and concealment for her role in the April incident in the courthouse. Prosecutors say that after she learned federal authorities were waiting outside her courtroom to arrest Eduardo Flores-Ruiz, she cleared a path for his escape by directing the agents to the chief judge's office and leading Flores-Ruiz out of her courtroom through a private door.

The highly unusual charges against a sitting judge are an extraordinary consequence of President Donald Trump’s immigration crackdown. Dugan's supporters say Trump is looking to make an example of her to blunt judicial opposition to immigration arrests.

FBI agent Phillip Jackling testified on Tuesday that he was concerned that his team was divided when Dugan directed agents to speak with the chief judge.

He said Dugan appeared angry when she approached him in the hallway outside her courtroom. Another member of the arrest team, Customs and Border Protection Supervisory Officer Joseph Zuraw, said Dugan jerked her thumb over her shoulder and told him to “get out" before directing him to the chief judge's chambers.

Five of the arrest team's six members were in the chief judge's chambers or a hallway leading to the chambers when Flores-Ruiz left the courtroom, the agents testified. Zuraw said he remembered thinking: “This is a bad spot we’re in right now. It’s a bad spot because we don’t’ have a decent number of officers to safely make an arrest.”

The team followed him outside the courthouse and had to chase him down through traffic when they could have safely arrested him in the building, they testified.

Dugan’s defense attorneys have suggested that agents could have arrested Flores-Ruiz at any point in the hallway and Dugan shouldn't be blamed for their decision to wait until he was outside.

Prosecutors are trying to convince the jury in federal court that Dugan knew the stakes of her actions when she directed an immigrant to a private door while federal agents were in the courthouse to arrest the man.

“I’ll get the heat,” Dugan told her court reporter as they discussed who would assist Flores-Ruiz, according to courtroom audio played for the jury on Monday.

Defense attorney Steven Biskupic said in opening statements that the judge had no intention of obstructing agents. He said that Dugan was just following a draft courthouse policy that called for court personnel to refer immigration agents looking to make an arrest in the courthouse to supervisors.

Flores-Ruiz was facing state battery charges and was scheduled to appear at a hearing in front of Dugan the morning of the incident. After his arrest by officers that morning, he was deported months later.

The government’s case is expected to run through Thursday.

The maximum sentence for the more serious charge, obstruction, is five years in prison, though federal judges have much discretion to go lower.

Ahead of the trial, U.S. District Judge Lynn Adelman declined to dismiss the charges, saying there was no firmly established immunity for Dugan.

This courtroom sketch depicts Milwaukee County Circuit Judge Hannah Dugan in court, Tuesday, Dec. 16, 2025 in Milwaukee, Wis. (Adela Tesnow via AP)

This courtroom sketch depicts Milwaukee County Circuit Judge Hannah Dugan in court, Tuesday, Dec. 16, 2025 in Milwaukee, Wis. (Adela Tesnow via AP)

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