High Passenger Traffic Expected for Labour Day Golden Week; Authorities Implement Measures to Ensure Smooth Flow

Interdepartmental working group on festival arrangements releases latest information on cross-boundary passenger traffic estimation and arrangements for Labour Day Golden Week of Mainland

The interdepartmental working group on festival arrangements, led by the Chief Secretary for Administration, released the following information today (April 28) on the latest situation and arrangements for the upcoming Labour Day Golden Week of the Mainland.

During the upcoming Labour Day Golden Week of the Mainland (from May 1 to 5), the Immigration Department (ImmD) estimates that around 5.71 million passengers (including Hong Kong residents and visitors) will pass through Hong Kong's sea, land and air control points. The ImmD, in consultation with the Shenzhen General Station of Exit and Entry Frontier Inspection and other Mainland authorities, estimates that around 4.90 million passengers will pass through land boundary control points. The number of outbound and inbound passengers using land boundary control points will be relatively higher on May 3 (Saturday) and May 5 (Monday), with around 590 000 passengers and 580 000 passengers respectively.

The ImmD estimates that the passenger traffic at the Lo Wu Control Point, the Lok Ma Chau Spur Line Control Point and the Shenzhen Bay Control Point will be heavy, with a daily average forecast of about 230 000, 210 000 and 150 000 passengers respectively.

To cope with the anticipated heavy traffic during the festive period, the ImmD has minimised leave for frontline officers for flexible deployment and the operation of extra clearance counters and kiosks.

Furthermore, the ImmD, the Hong Kong Police Force, the Customs and Excise Department and the MTR Corporation Limited will set up a joint command centre at the Lo Wu Control Point to make necessary arrangements. The ImmD will also establish close communication with Mainland authorities, including the Shenzhen General Station of Exit and Entry Frontier Inspection. To ensure a smooth passenger traffic flow, passenger conditions will be closely monitored and appropriate traffic diversion plans will be adopted when necessary.

To avoid congestion and longer-than-usual waiting times for immigration clearance, the ImmD advises all land boundary passengers to plan in advance, avoid making their journeys during busy periods and keep track of radio and TV broadcasts on traffic conditions at various control points. The busy times at boundary control points are available on the website of the ImmD atwww.immd.gov.hk. Furthermore, passengers may also check the estimated waiting times at each land boundary control point at any time or place via the Immigration Mobile Application (ImmD Mobile App). They can then plan their trips effectively and save time queuing at control points. The ImmD Mobile App can be downloaded free of charge from the Apple App Store (supports iOS version 12.0 or above), Google Play (supports Android version 8.0 or above), Huawei AppGallery (supports Android version 8.0 or above) and the APK file available on the ImmD website. Passengers can download the ImmD Mobile App by scanning the QR code (see Annex) or via the ImmD website,www.immd.gov.hk. In addition, information on public transport services to and from various control points is available on the Transport Department website atwww.td.gov.hk.

For travellers making journeys to the Mainland, the ImmD reminds them to carry their proof of identity and valid travel documents for crossing the boundary. Hong Kong residents should also check the validity of their Home Visit Permits. Non-permanent residents must carry their valid smart identity card as well as their Document of Identity for Visa Purposes or valid travel document.

Holders of the acknowledgement receipt issued due to the reported loss or replacement of their Hong Kong identity cards, or children under 11 years old who hold Hong Kong identity cards, should carry a valid travel document or Re-entry Permit.

About 700 e-Channels have been installed at various control points. To further enhance the clearance efficiency of control points and allow more Hong Kong residents to use the fast and convenient e-Channel service, starting from March 31, the ImmD has adjusted the applicable age for e-Channel service for holders of smart identity cards. Eligible Hong Kong permanent residents aged 7 to 10 years old, who are at least 1.1 metres tall and hold a smart identity card and a valid Hong Kong Special Administrative Region Passport, can use the e-Channels without prior enrolment for self-service immigration clearance via face recognition technology at all control points. Moreover, the Contactless e-Channel service is available at all control points now. All eligible Hong Kong residents, after enrolment, can generate an encrypted QR code through the Contactless e-Channel mobile application to enter the e-Channel and then verify their identity with the facial verification technology for automated immigration clearance.

In addition, all control points have introduced self-service departures for visitors to Hong Kong (Smart Departure), which provides greater travel convenience for visitors. The service employs facial recognition technology for identity verification, which allows eligible visitors holding electronic travel documents to perform self-service departure clearance through Smart Departure e-Channels without prior enrolment.

Hong Kong residents who require assistance while travelling outside Hong Kong may call the 24-hour hotline of the Assistance to Hong Kong Residents Unit of the ImmD at (852) 1868, call the 1868 hotline using network data or use the 1868 Chatbot via the ImmD Mobile App, send a message to 1868 WhatsApp assistance hotline or 1868 WeChat assistance hotline or submit the Online Assistance Request Form.

The interdepartmental working group on festival arrangements is tasked with holistically co-ordinating and steering the preparatory work of various government departments for welcoming visitors to Hong Kong during the Labour Day Golden Week of the Mainland, as well as strengthening information dissemination to enable the public and visitors to plan their itineraries according to the latest situation.

Government announces updates on follow-up work on Tai Po fire

The three task forces set up by the Government for the fire at Wang Fuk Court in Tai Po - the Task Force on Investigation and Regulation, the Task Force on Emergency Support and Fund-Raising, and the Task Force on Emergency Accommodation Arrangements - are making full efforts to follow up on the support, relief, and investigation work related to the incident. Details are as follows:

Financial and welfare support

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For the Support Fund for Wang Fuk Court in Tai Po, established by the Government, donations received are about $3.4 billion as of noon today (December 13). With the start-up capital of $300 million from the Government, the fund's total has now reached around $3.7 billion. The fund will be used to assist residents in rebuilding their homes and providing long-term and sustained support.

Accommodation support

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As of this morning, a total of 1 392 residents have been accommodated, through the co-ordination of the Home and Youth Affairs Bureau, in youth hostels, camps, or hotel rooms. Another 3 163 residents are currently living in transitional housing units provided by the Housing Bureau or units from the Hong Kong Housing Society (HKHS).

In consideration of the extremely urgent situation of the residents affected by the fire incident, a special arrangement of a full rent exemption has been made earlier by the Housing Bureau to provide accommodation support to those affected residents moving into transitional housing or HKHS projects. In other words, if needed, the affected residents can stay for a longer period of time. The Government will continue to support the affected residents in terms of accommodation, and the residents in need do not have to worry about the relevant rental expenses or the duration of stay.

In addition, staff from the operating organisations of transitional housing and HKHS, as well as volunteers have been working around the clock to furnish the units with essential supplies. Taking Eminence Tower in Hung Shui Kiu as an example, each unit is equipped, upon move-in, with furniture and appliances such as bed frames, mattresses, pillows, cooking stoves and water heaters. Daily necessities including toilet paper, slippers and basic cleaning supplies, etc. are also provided. Such efforts are intended to help the affected residents settle in as quickly as possible.

At the same time, a number of organisations have proactively stationed their staff in some projects to provide residents in need with various forms of support, including free medical and legal consultation services. The Government has also set up service stations in 18 projects where more residents have moved in, providing consultation and support services for residents in need, standing together with them.

Relief supplies and donations

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The supplies donation online platform, established by the Government and the information technology sector, continues to operate, facilitating the registration of supplies donations from organisations and the public. The Government has so far received over 1 800 registrations, of which approximately 30 per cent were submitted by organisations, whereas the others were contributed by the public. The various registered donation items include food and beverages, clothing, daily necessities, bedding, and electrical appliances. The Government is actively assessing residents' actual needs through the relevant policy bureau, government departments, and service organisations for the matching of donated supplies in order to distribute appropriate items in phases to places in need. So far, about 19 600 donation items covering various categories have been distributed to different places. The matching and distribution of supplies will continue.

Regulation and inspection work

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The Housing Department today continued to remove the burnt scaffolding on the external walls of Wang Cheong House, Wang Tai House and Wang Sun House. As the environment at scene is narrow and the scaffolding and the protective nets of individual buildings may be subject to more serious damage, for the sake of safety, the Housing Department will conduct assessments with the Police on the timetable of removing the scaffolding of the remaining four affected buildings. In addition, the Independent Checking Unit of the Housing Bureau has also completed the extraction of concrete core samples from the seven affected buildings at Wang Fuk Court today.

The Development Bureau (DEVB) announced on December 11 a new mechanism for sampling and testing scaffold nets for external walls in Hong Kong. The Buildings Department is preparing for the issuance of a new practice note to registered contractors and will meet with the industry next week. The DEVB is moving ahead in full steam the supporting arrangements to ensure that there are sufficient designated laboratories and a suitable site for off-site sampling work.

Source: AI-found images