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Ombudsman Office Updates Information Application Procedures for Public Access

HK

Ombudsman Office Updates Information Application Procedures for Public Access
HK

HK

Ombudsman Office Updates Information Application Procedures for Public Access

2025-05-19 19:24 Last Updated At:19:38

Office of The Ombudsman announces procedures for application for information of the Office after website update

The following is issued on behalf of the Office of The Ombudsman:

The Office of The Ombudsman today (May 19) announced the procedures for applying for information of the Office after the website update. Starting tomorrow (May 20), members of the public may apply for information that is not on the Office’s website but can be made available by completing the form of “Application for Information of the Office” on its website, or by email or in writing. Upon receiving the application, the Office will handle it in accordance with the Ombudsman Ordinance. For details, please refer to the Procedures for Application for Information of the Office on its website.

The Office reviews and updates from time to time the content published on its website to ensure its accuracy and relevance, facilitating public browsing and search for the latest and most relevant investigation reports and information. In the previous website update in 2022, the Office also removed outdated investigation reports and only retained reports from the past 10 years.

Given that in recent years, the recommendations made to government departments and relevant public organisations have generally been implemented within around two years, the investigation reports published before April 2023 are no longer up to date and even misleading to the public. Consequently, after a thorough review, the Office has removed investigation reports and content that no longer reflect the current situation, retaining only those from the past three years. The update can also prevent the website from being inundated with obsolete data and hindering public access to and search for required information.

Same as the handling of the website update in 2022, all the investigation reports and files involved have been preserved for the long term and not destroyed in this round of website update. Members of the public who wish to apply to the Office for information may do so through the aforesaid procedures.

As always, after investigating complaints about maladministration, including cases related to non-compliance with the Code on Access to Information, the Office will consider publishing investigation reports in accordance with the Ordinance. Therefore, there is no need to separate these reports into different categories.

In addition to disseminating the latest information, the Office’s website is set up primarily for the public to lodge complaints conveniently. The Office will continue to review and update its website information and optimise user experience. Where necessary, proper modifications and adjustments will be made to ensure accuracy, relevance and effective management of online information.

Hongkong Post to issue "Year of the Horse" special stamps

​Hongkong Post announced today (December 15) that Lunar New Year special stamps and associated philatelic products on the theme of "Year of the Horse" will be released for sale on January 5, 2026 (Monday). The "Gold and Silver Stamp Sheetlet on Lunar New Year Animals - Snake/Horse", as well as the "Year of the Horse" joint souvenir packs jointly presented by China Post, Hongkong Post and Macao Post and Telecommunications, will also be issued on the same day.

To welcome the Year of the Horse, Hongkong Post will release the third issue of the fifth Lunar New Year special stamp series. The set of four stamps, two stamp sheetlets and associated philatelic products feature horses in various poses. Both the $10 stamp sheetlet and the $50 laser-cut paper art stamp sheetlet showcase a horse adorned with festive floral motifs. The motif on the $50 stamp sheetlet is laser-cut with exquisite technique to create a delicate silhouette of a horse.

For the "Gold and Silver Stamp Sheetlet on Lunar New Year Animals - Snake/Horse", this is the second issue in the third Lunar New Year Gold and Silver stamp issue series. This stamp sheetlet is embedded with two zodiac stamps, namely the "Year of the Snake" stamp and "Year of the Horse" stamp, each in a denomination of $50. The snake and the horse on the stamps are adorned with silver and 22-carat gold hot foil stamping respectively, and accompanied by a certificate of authenticity.

In addition, China Post, Hongkong Post and Macao Post and Telecommunications will jointly present the "Year of the Horse" joint souvenir packs, which contain the souvenir sheet jointly issued by the three postal administrations, demonstrating that the three places share the same roots and cultural lineage.

Official first day covers for "Year of the Horse" and official Lunar New Year animals souvenir covers for the "Gold and Silver Stamp Sheetlet on Lunar New Year Animals - Snake/Horse" will be on sale at all post offices and on Hongkong Post's online shopping platform ShopThruPost (shopthrupost.hongkongpost.hk) from tomorrow (December 16). Prestige version of the aforesaid covers and the newly designed 2026 Souvenir Cover will also be available at all philatelic offices and ShopThruPost on the same day.

This set of special stamps and associated philatelic products will be on sale at all post offices and ShopThruPost from January 5, 2026, while serviced first day covers/Lunar New Year animals souvenir covers affixed with the special stamps, prestige version of serviced first day covers/Lunar New Year animals souvenir covers affixed with the special stamps, postage prepaid Lunar New Year greeting cards (air mail), "Heartwarming Stamps" mini-panes (local/air mail), Joint Souvenir Packs and Joint Souvenir Packs (Prestige) will be available at philatelic offices only.

A hand-back date-stamping service will be provided on January 5, 2026, at all post offices for official first day covers/souvenir covers/privately made covers bearing the first day of issue indication and a local address.

Information about this set of special stamps and associated philatelic products is available on the Hongkong Post Stamps website (stamps.hongkongpost.hk).

Hongkong Post to issue "Year of the Horse" special stamps Source: HKSAR Government Press Releases

Hongkong Post to issue "Year of the Horse" special stamps Source: HKSAR Government Press Releases

Hongkong Post to issue "Year of the Horse" special stamps Source: HKSAR Government Press Releases

Hongkong Post to issue "Year of the Horse" special stamps Source: HKSAR Government Press Releases

Hongkong Post to issue "Year of the Horse" special stamps Source: HKSAR Government Press Releases

Hongkong Post to issue "Year of the Horse" special stamps Source: HKSAR Government Press Releases

Hongkong Post to issue "Year of the Horse" special stamps Source: HKSAR Government Press Releases

Hongkong Post to issue "Year of the Horse" special stamps Source: HKSAR Government Press Releases

Hongkong Post to issue "Year of the Horse" special stamps Source: HKSAR Government Press Releases

Hongkong Post to issue "Year of the Horse" special stamps Source: HKSAR Government Press Releases

Hongkong Post to issue "Year of the Horse" special stamps Source: HKSAR Government Press Releases

Hongkong Post to issue "Year of the Horse" special stamps Source: HKSAR Government Press Releases

Hongkong Post to issue "Year of the Horse" special stamps Source: HKSAR Government Press Releases

Hongkong Post to issue "Year of the Horse" special stamps Source: HKSAR Government Press Releases

Hongkong Post to issue "Year of the Horse" special stamps Source: HKSAR Government Press Releases

Hongkong Post to issue "Year of the Horse" special stamps Source: HKSAR Government Press Releases

Hongkong Post to issue "Year of the Horse" special stamps Source: HKSAR Government Press Releases

Hongkong Post to issue "Year of the Horse" special stamps Source: HKSAR Government Press Releases

Hongkong Post to issue "Year of the Horse" special stamps Source: HKSAR Government Press Releases

Hongkong Post to issue "Year of the Horse" special stamps Source: HKSAR Government Press Releases

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