Hong Kong Officials Explore AI Innovations in Shenzhen for Enhanced Government Services and Efficiency.

SCS visits Shenzhen with LegCo Members

The Secretary for the Civil Service, Mrs Ingrid Yeung, led officials from the Civil Service Bureau (CSB) and the Digital Policy Office (DPO) on a duty visit to Shenzhen together with the delegation of the Legislative Council Panel on Public Service today (May 26). They went to learn about the use of AI by relevant local organisations there to assist in handling government administrative work. Government officials joining the visit included the Permanent Secretary for the Civil Service, Mr Clement Leung, and the Commissioner for Digital Policy, Mr Tony Wong.

They first visited the Government Services and Data Management Bureau of the Shenzhen Municipality in Futian District to learn about the introduction and application of "AI digital employees". They then visited the Shenzhen Government Service Center to learn about the hotline 12345 and its technological application. They also visited the Shenzhen Intermediate People's Court and an innovation and technology company to learn how the AI-Enhanced Adjudication Assisting System is used and how AI assists in enhancing legal services respectively.

The Hong Kong Special Administrative Region Government is committed to promoting the development of a smart city and digital government. With over 100 digital government initiatives being rolled out to promote digital government and the smart city, half of them involve the application of big data analytics and AI technologies. Mrs Yeung said that with the assistance of the DPO, the CSB endeavours to drive the adoption of management measures and digitalisation among bureaux and departments to reprioritise and reorganise their work, capitalise on technological solutions and streamline work processes, thereby not only enhancing work efficiency and providing convenience to the public but also optimising the use of civil service manpower resources.

The departments are actively promoting e-government services and AI, and many of them have successfully developed their own AI systems for data processing, statistics, traffic management and environmental detection, and more. They also use big data to analyse weather data, and the kiosks forself-service applications have been well received by the public.

Apart from the smart solutions developed by departments for their respective professional needs, in terms of common needs within the Government, HKPilot, a large language model version of a generative AI document processing copilot application self-developed by the Hong Kong Generative AI Research and Development Center (HKGAI) established under the InnoHK research clusters, is currently being piloted within the Government. It will help reduce the manpower required for handling general document processing tasks in the longer term. The HKGAI will also develop a number of applications for different areas of public affairs, such as the legal-related "LexiHK", to further integrate the application of generative AI into government affairs.

SCS visits Shenzhen with LegCo Members Source: HKSAR Government Press Releases

SCS visits Shenzhen with LegCo Members Source: HKSAR Government Press Releases

SCS visits Shenzhen with LegCo Members Source: HKSAR Government Press Releases

SCS visits Shenzhen with LegCo Members Source: HKSAR Government Press Releases

Appointments to Board of Financial Services Development Council announced

The Government announced today (January 15) that the Chief Executive had reappointed Mr Ronald Chan Wai-yan, Mr Ben Chan Wei-beng, Ms Luanne Lim Hui-hung and Ms Jennifer Tan Yuen-chun as members of the Board of Directors of the Financial Services Development Council (FSDC), for a term of two years with effect from January 17, 2026.

Announcing the appointments, a spokesman for the Financial Services and the Treasury Bureau said, "The reappointees are all seasoned practitioners in the industry with extensive knowledge of global financial markets. We believe that they will continue to offer valuable advice to the FSDC, assisting the FSDC with conducting policy research, promoting market development and nurturing talent, thereby enhancing Hong Kong's status as an international financial centre."

The FSDC was established in 2013 by the Government as a high-level advisory body to engage the industry in formulating proposals to promote the further development of Hong Kong's financial services industry and to map out strategic directions for development.

The membership list of the FSDC Board of Directors with effect from January 17, 2026, is as follows:

Chairman

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Mr Benjamin Hung Pi-cheng

Vice-Chairmen

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Ms Ding Chen

Mr Daniel R Fung, SC

Mr Andrew Walter Bougourd Ross Weir

Members

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Mr Edward Au Chun-hing

Mr Ronald Chan Wai-yan

Mr Ben Chan Wei-beng

Dr Adrian Cheng Chi-kong

Mr Damien Allen Green

Mr Jeremy Dinshaw Lam

Ms Luanne Lim Hui-hung

Ms Amy Lo Choi-wan

Ms Aveline San Pau-len

Ms Jennifer Tan Yuen-chun

Mr Tony Tang Xiaodong

Ms Daisy Yeung

Executive Director of the FSDC

Ex-officio member

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Secretary for Financial Services and the Treasury

Source: AI-found images