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RedBox Storage Hong Kong Completes Major Awards Collection at Self Storage Awards Asia 2025

Business

RedBox Storage Hong Kong Completes Major Awards Collection at Self Storage Awards Asia 2025
Business

Business

RedBox Storage Hong Kong Completes Major Awards Collection at Self Storage Awards Asia 2025

2025-05-28 16:00 Last Updated At:16:15

First in Industry to Win Customer Experience Satisfaction Award; Celebrates Consecutive Multi-Site Operator Store of the Year Wins

HONG KONG, May 28, 2025 /PRNewswire/ -- RedBox Storage Hong Kong has achieved a rare distinction in the self storage industry, becoming the first company to be recognized in all major award categories at the Self Storage Awards Asia. With this year's wins—Customer Experience Satisfaction Award and Multi-site Operator Store of the Year – Hong Kong—RedBox adds to its previous accolades for Technology & Innovation and Creative & Effective Marketing, completing a "Grand Slam" of industry recognition.

The awards, presented by the Self Storage Association Asia (SSAA) and judged by global industry and investment experts, represent the highest recognition in the region for excellence, innovation, and customer focus.

A Journey Driven by Customer Needs

"From the very beginning, our mission has been clear: to listen to our customers. We transform customer feedback into concrete action—extending our customer service hours to 10pm to serve Hong Kong's night owls, establishing a 3-hour service completion mechanism, and pioneering our 'SMART Storage' mobile app with keyless access experience. These innovations all stem from genuine dialogue with our customers, ensuring our service improvements truly address user pain points. This award is a testament to the trust our customers place in us." said Penny Lam, Associate Director of Customer Service of RedBox Hong Kong.

Recognized Customer's Choice

RedBox's dedication to customer excellence is reflected in more than 800 perfect five-star Google reviews across its portfolio. The company also passed the Quality Service Recognition Scheme by the Hong Kong Retail Management Association (HKRMA) and maintains over 95% customer satisfaction, demonstrating its consistent commitment to service quality.

"With RedBox, I can confidently say it's the best decision I've made for storing my treasured belongings," said Ms. Wong, a RedBox customer. "The facility is always clean, the staff are incredibly helpful, and the location near the MTR makes access so convenient. What impressed me most is how they analyze my storage needs and even sketch drawing showing how to place my items in the self storage unit efficiently. This customer-focused approach is something I've never experienced with other storage companies."

Teamwork at the Heart of Success

"These four awards reflect the four pillars of our service philosophy—technological innovation, creativity, operational excellence, and above all, our customer-first approach," Benny Chung, CEO of RedBox Storage Hong Kong. "This recognition is a celebration of the dedication and hard work of our entire team, who go above and beyond every day to ensure every customer feels heard, valued, and cared for."

Raising the Bar for the Self Storage Industry

The consecutive Multi-site Operator Store of the Year - Hong Kong awards reflect the company's ongoing investment in innovation, safety, and customer satisfaction. Key initiatives including business storage solutions designed for startups and SMEs, website enhancements, and facility upgrades have distinguished RedBox Storage as a true industry leader.

A Decade of Excellence, A Foundation for Growth

"Achieving this grand slam is not just the perfect gift for our 10th anniversary, but a foundation for our next chapter of growth," Benny Chung added. "These awards reflect our team's ongoing commitment to redefining self storage in Hong Kong—from a storage solution to a trusted partner for families and businesses. Ten years ago, we were just a company providing storage facilities; now we've become an integral part of our customers' lives."

"We're currently testing our 'Smart Storage Concierge' system to further enhance customer experience, with a planned launch this summer. As we enter our second decade, we remain focused on innovation, exceptional service, and helping Hong Kong residents and businesses optimize their space with confidence."

About RedBox Storage

Acquired by global investment giant Brookfield Asset Management in 2022, RedBox Storage has established itself as a premier storage specialist, offering innovative and flexible solutions for individuals and businesses. With a focus on innovation, unmatched quality, and customer-centric service, RedBox Storage helps you make room for what matters most.

For more information about RedBox Storage Hong Kong, visit www.redboxstorage.com.hk.

Media Contact
KK Chan
Director of Marketing
852-3792 0210
kk.chan@redboxstorage.com.hk 

** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **

RedBox Storage Hong Kong Completes Major Awards Collection at Self Storage Awards Asia 2025

RedBox Storage Hong Kong Completes Major Awards Collection at Self Storage Awards Asia 2025

SHANGHAI, April 4, 2026 /PRNewswire/ -- From April 2 to 31, the Assembly Character Toys brand Blokees made its debut at the 2026 Thailand Toy Expo. Blokees unveiled its two major categories — Blokees Model Kits and Blokees Wheels, highlighting a diverse product matrix of more than 300 products across 17 globally recognized IPs, including Ultraman, Transformers, DC, Evangelion, Naruto, Minions, Jurassic World, Hatsune Miku, and Hero Infinity. Four new model kits also made their global debut, emerging as key highlights of the event.

Mario Maurer attended the opening ceremony of Blokees Thailand Toy Expo as a special guest and engaged in interactive exchanges with consumers.

In the Blokees Model Kits category, Blokees exhibited its Champion, Legend, and Fantastic Series, featuring popular IPs such as Transformers, DC, Mega Man, Saint Seiya, Evangelion, and Naruto. More than 50 products were presented to consumers. Among them, four newly launched items—including Blokees Saint Seiya-Champion Class-12-Phoenix Ikki, Blokees Saint Seiya-Champion Class-14-Andromeda Shun, Blokees DC-Champion Class 05-Batman (HUSH), and Blokees DC-Champion Class 06-Catwoman (Hush)—drew strong interest from fans.

Blokees also highlighted its HERO5 and HERO10 series, featuring well-known IPs including Transformers, Saint Seiya, and Naruto, catering to consumers of hero-themed collectible models.

The DaaLaMode series introduced a range of products inspired by popular IPs such as Hatsune Miku, appealing to female consumers. Meanwhile, the TERRAVENTURE series presented nature and creature-themed model kits based on Jurassic World, further expanding Blokees' offerings across different consumer segments.

In the Blokees Wheels category, which integrates construction, play, and customization, products are organized into the C, E, and S series. The lineup includes IP-based offerings from Transformers, Ultraman, and Batman, with upcoming collaborations featuring Fast & Furious and Ford.

In addition, Blokees highlighted its global consumer ecosystem, BFC (Blokees Family Creator). Selected works from 2025 The 3rd BFC Creation Contest Stellar Season were exhibited in Thailand for the first time, reflecting strong user creativity and engagement. 2026 The 4th BFC Creation Contest Season of Awakening has officially launched, further encouraging global participation.

Under its "Universally appealing, Stepwise pricing, Globally promoting" strategy, Blokees continues to expand across Southeast Asia, Europe, North America, and Latin America. Thailand is rapidly becoming a strategic hub in its regional expansion, as the company strengthens both product innovation and community-driven growth worldwide.

** This press release is distributed by PR Newswire through automated distribution system, for which the client assumes full responsibility. **

Blokees made its debut at 2026 Thailand Toy Expo, exhibiting multiple products

Blokees made its debut at 2026 Thailand Toy Expo, exhibiting multiple products

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