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PLANTATION, Fla., June 2, 2025 /PRNewswire/ -- Everise, a leading customer experience (CX) solutions provider, today unveiled a strategic partnership with Krisp, deploying its industry-leading real-time voice AI platform across Everise's global agent workforce. This combines Everise's award-winning people team, deep client expertise and operational excellence, with Krisp's real-time AI technology.
The partnership reinforces Everise and Krisp's shared vision for a future where human agents are superpowered by AI, delivering customer experiences that are faster, clearer, and more empathetic than ever before – also marking a major step forward in Everise's journey to redefine customer support, enhancing productivity, clarity, and support quality, at scale.
Krisp's advanced AI technology, including accent neutralization and noise cancellation, has been rolled out globally on 10,000 Everise seats, and will be deployed across the board in the next few months. The unified, real-time solution will enable Everise champion agents to resolve issues faster, bridge language and accent barriers with ease, and deliver more impactful, effective customer interactions. Additional features such as speech interpretation and Agent Assist are planned for a phased rollout at a later stage as part of the roadmap.
"At Everise, we believe the future of CX lies with empowering people with the right technology," said Sudhir Agarwal, Founder & CEO of Everise. "We are proud to partner with Krisp to further our shared vision of amplifying the human touch with real-time AI. Together, we're helping enterprises meaningfully elevate every customer experience. This is innovation with impact – and it's the future of CX."
"Everise is setting the bar for what modern CX looks like," said Davit Baghdasaryan, CEO and Co-Founder at Krisp. "By rolling out the full Krisp AI platform across their agent fleet, they're investing in the future: one where every voice interaction is faster, clearer, and more intelligent. We're proud to partner with a company that shares our belief in real-time AI for real human impact."
About Everise
Founded in 2016, Everise is a global leader transforming customer service for the healthcare, transport, logistics, insurance, financial services, and tech sectors. Backed by Brookfield and Warburg Pincus, the company solves problems for the millions of customers of the world's leading brands by combining the best technology with compassionate service. With 28,000 champion agents operating across eight strategic markets globally our customer service solutions are high-performing, secure, and agile, enabling businesses to scale globally while achieving top customer satisfaction. Learn more at www.weareeverise.com.
About Krisp
Founded in 2017, Krisp is the pioneer in AI-powered Voice Productivity solutions. The Krisp Voice AI platform transforms voice conversations in real time—removing background noise and voices, converting accents, translating speech live, and providing intelligent agent assistance. Deployed on over 200 million devices, delivering built-in privacy, and works across any audio hardware or voice application. Each month, Krisp processes over 75 billion minutes of voice and has transcribed more than 40 million calls, helping contact centers boost agent performance and deliver clearer, more productive conversations.
Learn more at www.krisp.ai/contact-center
Everise Media Contact
Charlene Poon
Director, Public Relations & Brand Communications
Charlene.poon@weareeverise.com
Krisp Media Contact
Molly Leahy
Walker Sands
molly.leahy@walkersands.com
PLANTATION, Fla., June 2, 2025 /PRNewswire/ -- Everise, a leading customer experience (CX) solutions provider, today unveiled a strategic partnership with Krisp, deploying its industry-leading real-time voice AI platform across Everise's global agent workforce. This combines Everise's award-winning people team, deep client expertise and operational excellence, with Krisp's real-time AI technology.
The partnership reinforces Everise and Krisp's shared vision for a future where human agents are superpowered by AI, delivering customer experiences that are faster, clearer, and more empathetic than ever before – also marking a major step forward in Everise's journey to redefine customer support, enhancing productivity, clarity, and support quality, at scale.
Krisp's advanced AI technology, including accent neutralization and noise cancellation, has been rolled out globally on 10,000 Everise seats, and will be deployed across the board in the next few months. The unified, real-time solution will enable Everise champion agents to resolve issues faster, bridge language and accent barriers with ease, and deliver more impactful, effective customer interactions. Additional features such as speech interpretation and Agent Assist are planned for a phased rollout at a later stage as part of the roadmap.
"At Everise, we believe the future of CX lies with empowering people with the right technology," said Sudhir Agarwal, Founder & CEO of Everise. "We are proud to partner with Krisp to further our shared vision of amplifying the human touch with real-time AI. Together, we're helping enterprises meaningfully elevate every customer experience. This is innovation with impact – and it's the future of CX."
"Everise is setting the bar for what modern CX looks like," said Davit Baghdasaryan, CEO and Co-Founder at Krisp. "By rolling out the full Krisp AI platform across their agent fleet, they're investing in the future: one where every voice interaction is faster, clearer, and more intelligent. We're proud to partner with a company that shares our belief in real-time AI for real human impact."
About Everise
Founded in 2016, Everise is a global leader transforming customer service for the healthcare, transport, logistics, insurance, financial services, and tech sectors. Backed by Brookfield and Warburg Pincus, the company solves problems for the millions of customers of the world's leading brands by combining the best technology with compassionate service. With 28,000 champion agents operating across eight strategic markets globally our customer service solutions are high-performing, secure, and agile, enabling businesses to scale globally while achieving top customer satisfaction. Learn more at www.weareeverise.com.
About Krisp
Founded in 2017, Krisp is the pioneer in AI-powered Voice Productivity solutions. The Krisp Voice AI platform transforms voice conversations in real time—removing background noise and voices, converting accents, translating speech live, and providing intelligent agent assistance. Deployed on over 200 million devices, delivering built-in privacy, and works across any audio hardware or voice application. Each month, Krisp processes over 75 billion minutes of voice and has transcribed more than 40 million calls, helping contact centers boost agent performance and deliver clearer, more productive conversations.
Learn more at www.krisp.ai/contact-center
Everise Media Contact
Charlene Poon
Director, Public Relations & Brand Communications
Charlene.poon@weareeverise.com
Krisp Media Contact
Molly Leahy
Walker Sands
molly.leahy@walkersands.com
** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **
Everise Launches Strategic Partnership with Krisp, Driving AI-Powered CX Across Global Workforce
GUANGZHOU, China, Jan. 11, 2026 /PRNewswire/ -- Recently, GAC's independently developed Quark E-Drive power domain control system has achieved the world's first dual certification for deeply integrated ASIL D functional safety and information security, accredited by DAkkS, Germany's national accreditation body. The certification was evaluated and issued by SGS-CSTC Standards Technical Services Co., Ltd. (SGS), a globally recognized certification authority.
ISO 26262 is the internationally recognized core standard for automotive functional safety. Within this framework, ASIL D represents the highest automotive safety integrity level, requiring near-zero tolerance for safety-critical failures. Achieving an ASIL D certification accredited by DAkkS signifies that the certified product meets the highest globally accepted standards for automotive safety.
The certified Quark E-Drive power domain control system has been in production use since February 2025, and is now deployed across multiple models under GAC's brands - HYPTEC and AION. As the industry's first electric drive power domain system based on deep integration using a single main control chip, the solution significantly reduces chip count, minimizes risks associated with chip-level failures, and boosts motor controller efficiency to as high as 99.9%. The certification confirms that GAC has completed the system's full product development lifecycle in strict compliance with ISO 26262:2018 functional safety and ISO/SAE 21434:2021 information security standards.
Throughout the project, GAC Technology Research Center worked closely with SGS experts, strengthening safety design across all development phases while ensuring engineering feasibility and an optimal user experience.
Zhao Hui, Vice President of SGS China, commented: "The successful certification highlights GAC's strong team and robust development systems. We are pleased to support the safety of the Quark E-Drive and look forward to closer collaboration."
This milestone represents a major breakthrough for GAC in e-drive safety and sets a new global benchmark for the intelligent electric vehicle industry.
** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **
GAC's Quark Electric Drive Achieves the World's First DAkkS ASIL D Functional Safety and Information Security Dual Certification
