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Appian research reveals that 90% of telcos have invested in digital solutions but data security and access hurdles re main
SYDNEY, June 24, 2025 /PRNewswire/ -- New research from Appian (Nasdaq: APPN) reveals that the Australian telecommunications industry is being thwarted by data security and accessibility issues. The study surveyed 234 telecoms professionals in Australia. 46% of survey respondents cite organisational challenges of protecting sensitive data and ensuring compliance with data privacy regulations.
The survey also found that 74% are operating with incomplete data, which negatively impacts their ability to do their job with accurate and comprehensive information. In a highly competitive and fast-paced industry like telecommunications, where customers expect real-time solutions and seamless service, these data gaps can erode trust, damage a company's reputation and impact the bottom line.
Telecoms' data security vulnerability
Recent digital advancements are transforming the telecommunications industry yet also creating security challenges. 90% of respondents say their organisations have introduced new digital tools or initiatives over the past five years. But this evolution is not necessarily keeping pace with the increased sophistication and frequency of cyber-attacks.
With a rapidly growing digital economy and infrastructure, Australia is becoming increasingly vulnerable to cyber-attacks. This year, Telstra, one of the nation's largest telco providers, was targeted in a data breach that impacted 47,000 customers. The impacts of such data breaches can include financial losses, regulatory fines and reputational damage.
"New digital tools and processes can be a double-edged sword," said Luke Thomas, Area Vice President Asia Pacific and Japan at Appian "On the one hand, technology has revolutionised the telecommunications industry, with big data and AI driving innovation to enhance productivity and improve the customer experience. However, if implemented without a clear cyber-security strategy, digitisation and its accompanying data influx can expose organisations to additional vulnerability."
Data security also appears to be a more significant challenge for the telecommunications sector, in comparison to other industries. In comparative research, only 36% of supply chain workers and energy professionals cited data security as an issue.
To mitigate cyber security vulnerabilities, Appian recommends an enterprise-grade security solution that can provide an organisation with control of its security posture to improve data security and privacy. Single sign-on (SSO) authentication and authorisation, plus real-time intrusion detection monitoring and response are key features. A highly secured system also enhances compliance with policies and regulations at the local, state, federal and global levels.
A lack of connection with incomplete, inaccessible data
In addition to facing a data security challenge, the telecommunications industry is hindered by incomplete data, or workers lacking access to the data they need. Of those surveyed, 39% cited data accessibility as a common challenge for their organisation, and 35% said that it's difficult for them to access the data they need to do their daily jobs.
"In an immediate sense, a lack of complete or accessible data can impact telecommunications workers' ability to make informed decisions. This has wider implications in their abilities to troubleshoot issues, provide reliable customer support, or optimise network performance," explains Thomas. "This can have a detrimental effect on an organisation's workforce, negatively impacting employee experience and morale. It's not a great image for the telecommunications industry, which is in the business of connecting people."
Almost half of respondents (49%) reported that the inability to access complete and accurate data impacts their ability to complete reporting and analysis. 29% acknowledge a similar impact on budgeting and planning.
"This lack of data visibility limits an organisation's ability to innovate, respond to market demands, and maintain competitive advantage, as decisions made without reliable information are inherently riskier and often less effective. This creates a ripple effect, slowing down processes, increasing operational costs, and ultimately impacting the bottom line," Thomas continued.
To address these challenges, Appian advocates implementing a modern process orchestration platform, enhanced by data fabric and AI. This provides an architectural layer and toolkit that seamlessly integrates data across different systems to create a centralised, unified view. Data fabric substantially enhances both security and operational efficiency for telecommunications providers. It allows for precise control over who can view, update, and delete data ensuring that every piece of information is accurately accounted for and securely managed.
The potential of AI for telecoms
Despite the industry's significant investment in data solutions, 54% of telecommunications workers admit to rarely or never using AI in their roles. With increasing awareness and education available around the benefits of AI for organisations, this highlights the opportunity for Australia's telecoms sector to revolutionise processes, data management, and security with AI.
"AI and advanced data management tools can be transformative for the complex data security and data access challenges that the telecoms industry is facing. Real-time threat detection and response and streamlined, connected data help foster a more responsive and resilient data ecosystem that can revolutionise workers' lives, boost operational efficiencies and benefit the end customer," concluded Thomas.
In addition, having AI embedded as part of operational telco processes will help with productivity, governance, and accountability — all essential to delivering value from AI. Deploying AI in isolated projects is complex and costly. By embedding AI within a process, enterprises can access valuable AI capabilities when and where they need them, in just a few clicks.
Process gives AI data. AI is nothing without data. But most enterprises struggle to feed AI complete data from across systems, while still ensuring privacy and maintaining access privileges. By integrating AI into processes, enterprises ensure AI receives quality, real-time data from all systems. They can enforce privacy controls to prevent unauthorized access and optimize data governance to comply with regulations
Download the full Appian Asia Pacific Data Trends Whitepaper to learn how telcos can build resilience by improving data security and data access and automating process orchestration to improve visibility, agility, and profitability.
About Appian
Appian is The Process Company. We deliver a software platform that helps organisations run better processes that reduce costs, improve customer experiences, and gain a strategic edge. Committed to client success, we serve many of the world's largest companies across various industries. For more information, visit appian.com. [Nasdaq: APPN]
Follow Appian on LinkedIn and X (formerly Twitter).
Photo - https://mma.prnasia.com/media2/2715239/Appian_Telcos_Data_Security.jpg?p=medium600
Logo - https://mma.prnasia.com/media2/1948800/Appian_400px_Blank_Logo.jpg?p=medium600
Appian research reveals that 90% of telcos have invested in digital solutions but data security and access hurdles re main
SYDNEY, June 24, 2025 /PRNewswire/ -- New research from Appian (Nasdaq: APPN) reveals that the Australian telecommunications industry is being thwarted by data security and accessibility issues. The study surveyed 234 telecoms professionals in Australia. 46% of survey respondents cite organisational challenges of protecting sensitive data and ensuring compliance with data privacy regulations.
The survey also found that 74% are operating with incomplete data, which negatively impacts their ability to do their job with accurate and comprehensive information. In a highly competitive and fast-paced industry like telecommunications, where customers expect real-time solutions and seamless service, these data gaps can erode trust, damage a company's reputation and impact the bottom line.
Telecoms' data security vulnerability
Recent digital advancements are transforming the telecommunications industry yet also creating security challenges. 90% of respondents say their organisations have introduced new digital tools or initiatives over the past five years. But this evolution is not necessarily keeping pace with the increased sophistication and frequency of cyber-attacks.
With a rapidly growing digital economy and infrastructure, Australia is becoming increasingly vulnerable to cyber-attacks. This year, Telstra, one of the nation's largest telco providers, was targeted in a data breach that impacted 47,000 customers. The impacts of such data breaches can include financial losses, regulatory fines and reputational damage.
"New digital tools and processes can be a double-edged sword," said Luke Thomas, Area Vice President Asia Pacific and Japan at Appian "On the one hand, technology has revolutionised the telecommunications industry, with big data and AI driving innovation to enhance productivity and improve the customer experience. However, if implemented without a clear cyber-security strategy, digitisation and its accompanying data influx can expose organisations to additional vulnerability."
Data security also appears to be a more significant challenge for the telecommunications sector, in comparison to other industries. In comparative research, only 36% of supply chain workers and energy professionals cited data security as an issue.
To mitigate cyber security vulnerabilities, Appian recommends an enterprise-grade security solution that can provide an organisation with control of its security posture to improve data security and privacy. Single sign-on (SSO) authentication and authorisation, plus real-time intrusion detection monitoring and response are key features. A highly secured system also enhances compliance with policies and regulations at the local, state, federal and global levels.
A lack of connection with incomplete, inaccessible data
In addition to facing a data security challenge, the telecommunications industry is hindered by incomplete data, or workers lacking access to the data they need. Of those surveyed, 39% cited data accessibility as a common challenge for their organisation, and 35% said that it's difficult for them to access the data they need to do their daily jobs.
"In an immediate sense, a lack of complete or accessible data can impact telecommunications workers' ability to make informed decisions. This has wider implications in their abilities to troubleshoot issues, provide reliable customer support, or optimise network performance," explains Thomas. "This can have a detrimental effect on an organisation's workforce, negatively impacting employee experience and morale. It's not a great image for the telecommunications industry, which is in the business of connecting people."
Almost half of respondents (49%) reported that the inability to access complete and accurate data impacts their ability to complete reporting and analysis. 29% acknowledge a similar impact on budgeting and planning.
"This lack of data visibility limits an organisation's ability to innovate, respond to market demands, and maintain competitive advantage, as decisions made without reliable information are inherently riskier and often less effective. This creates a ripple effect, slowing down processes, increasing operational costs, and ultimately impacting the bottom line," Thomas continued.
To address these challenges, Appian advocates implementing a modern process orchestration platform, enhanced by data fabric and AI. This provides an architectural layer and toolkit that seamlessly integrates data across different systems to create a centralised, unified view. Data fabric substantially enhances both security and operational efficiency for telecommunications providers. It allows for precise control over who can view, update, and delete data ensuring that every piece of information is accurately accounted for and securely managed.
The potential of AI for telecoms
Despite the industry's significant investment in data solutions, 54% of telecommunications workers admit to rarely or never using AI in their roles. With increasing awareness and education available around the benefits of AI for organisations, this highlights the opportunity for Australia's telecoms sector to revolutionise processes, data management, and security with AI.
"AI and advanced data management tools can be transformative for the complex data security and data access challenges that the telecoms industry is facing. Real-time threat detection and response and streamlined, connected data help foster a more responsive and resilient data ecosystem that can revolutionise workers' lives, boost operational efficiencies and benefit the end customer," concluded Thomas.
In addition, having AI embedded as part of operational telco processes will help with productivity, governance, and accountability — all essential to delivering value from AI. Deploying AI in isolated projects is complex and costly. By embedding AI within a process, enterprises can access valuable AI capabilities when and where they need them, in just a few clicks.
Process gives AI data. AI is nothing without data. But most enterprises struggle to feed AI complete data from across systems, while still ensuring privacy and maintaining access privileges. By integrating AI into processes, enterprises ensure AI receives quality, real-time data from all systems. They can enforce privacy controls to prevent unauthorized access and optimize data governance to comply with regulations
Download the full Appian Asia Pacific Data Trends Whitepaper to learn how telcos can build resilience by improving data security and data access and automating process orchestration to improve visibility, agility, and profitability.
About Appian
Appian is The Process Company. We deliver a software platform that helps organisations run better processes that reduce costs, improve customer experiences, and gain a strategic edge. Committed to client success, we serve many of the world's largest companies across various industries. For more information, visit appian.com. [Nasdaq: APPN]
Follow Appian on LinkedIn and X (formerly Twitter).
Photo - https://mma.prnasia.com/media2/2715239/Appian_Telcos_Data_Security.jpg?p=medium600
Logo - https://mma.prnasia.com/media2/1948800/Appian_400px_Blank_Logo.jpg?p=medium600
** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **
Australian Telecoms Sector Disconnected by Data Security and Incomplete Data
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Global fans to experience the Games of the Future like never before as MOBA PC.Dota 2 competition kickoffs in Abu Dhabi
DUBAI, UAE, Dec. 13, 2025 /PRNewswire/ -- Phygital International, the global promoter of phygital sports, today announces the official launch of the GOTF OTT Platform, the dedicated streaming destination for the Games of the Future 2025 Abu Dhabi powered by ADNOC (GOTF 2025). The platform goes live as this year's competition begins, with its first broadcast featuring the opening rounds of the MOBA PC.Dota 2 discipline on 14 December from Pixoul Gaming in Abu Dhabi.
Accessible at https://tv.gofuture.games, the new streaming hub serves as the central digital home for live broadcasts, full-event replays, highlights, and exclusive behind-the-scenes content spanning all GOTF 2025 disciplines.
Designed for global accessibility and year-round engagement, the platform enables fans everywhere to watch every match live, revisit full replays at any time, and enjoy curated short-form content optimized for social and mobile viewing.
Powered end-to-end by technology partner Asport, the GOTF OTT Platform integrates advanced cloud-based broadcasting, seamless navigation, and real-time highlight creation tools to elevate the fan experience. These capabilities support richer storytelling across all channels and establish tv.gofuture.games as the long-term digital home of phygital sport.
Moba PC.Dota 2 competition to launch platform
The launch coincides with preparations for a spectacular start to the Games, as the MOBA PC.Dota 2 competition brings together iconic players, celebrated legends, and rising regional stars for what promises to be one of the most competitive line-ups in the event's history. All matches from the discipline will stream live on https://tv.gofuture.games.
Teams set to compete include E7, Paper Tigers, Legends Rebooted, Vikings, Team Phoenix, Nigma Galaxy, Win and TraBoTeam each bringing a distinctive mix of elite pro players and influential gaming personalities. One of the leading competitors will be Xu "BurNIng" Zhilei, who will be playing in team Paper Tigers and who iswidely regarded as one of the greatest carry players in Dota 2 history.
With such a stacked international field, fans can expect clashing playstyles, unpredictable upsets, and fresh rivalries, setting the stage for one of the headline showpieces of GOTF 2025.
Following the opening Group Stage, the competition advances into a full double-elimination playoff bracket, culminating in high-stakes best-of-three clashes on 18–19 December at ADNEC, where teams will fight for a place in the final and a shot at international glory.
Commenting on the launch of the platform, Nis Hatt, CEO of Phygital International, said: "The GOTF OTT Platform marks a major milestone in our mission to bring phygital sport to a global audience. This world-class digital destination showcases the energy, innovation, and inclusivity at the heart of the Games of the Future. As Dota 2 opens the competition tomorrow, we're excited to offer millions of fans a new way to experience every moment of this year's Games live."
Growing network of global broadcast partners
In addition to the GOTF OTT Platform, fans can follow the Games of the Future Abu Dhabi 2025 powered by ADNOC across a growing network of international media rights and broadcast partners, ensuring fans around the world can catch all the action.
In the United States, coverage will be available via ESR TV, the leading gaming and esports network reaching mainstream audiences through platforms such as Apple TV, Sling, and Amazon Prime Video Channels. Across Latin America, FOX Sports Mexico and Zapping will deliver both English and Spanish-language broadcasts across the region.
On mobile-first platforms, Bigo Live will act as an interactive real-time streaming hub, offering live competition windows, creator-led co-streams, and fan-generated reactions. With strong Gen-Z and global creator adoption, Bigo Live brings the Games directly into participatory viewing culture. Complementing this, Likee will amplify the emotion and energy of GOTF 2025 through short-form video storytelling, transforming standout moments into shareable narratives.
These partners build on an already confirmed broadcast footprint that includes Sportworld and BIGG TV across EMEA, Huya and SOOP in Asia, and StarTimes and TV BRICS across Africa.
"With these major additions to our broadcast network, we take great pride in ensuring the Games of the Future Abu Dhabi 2025 powered by ADNOC are accessible to audiences worldwide. We are delivering a multi-regional, multi-generational platform that matches the scale and innovation of phygital sport," added Hatt.
Tickets for the Games of the Future Abu Dhabi 2025 powered by ADNOC are now on sale at www.gotfabudhabi.com. Fans can also follow all the latest updates and behind-the-scenes content on Instagram at @gamesofthefutureofficial and @gotfabudhabi.
About Phygital International (PI):
Phygital International is the promoter of phygital sports globally and is focused on innovating and redefining sports. It is the custodian and rights holder of the Games of the Future and oversees the bidding process for each host city.
For further information please visit: https://Phygitalinternational.com
About the Games of the Future (GOTF):
The Games of the Future is an annual international event that fuses the worlds of physical and digital and is the pinnacle of phygital sport. The tournament brings together the next generation of phygital sporting heroes from all over the world to compete in a diverse range of phygital disciplines and challenges. The Games of the Future 2025 will be held in Abu Dhabi, UAE while the Games of the Future 2026, will be held in Astana, Kazakhstan.
For more information please visit: https://gofuture.games/
Contact: press@phygitalinternational.com
Global fans to experience the Games of the Future like never before as MOBA PC.Dota 2 competition kickoffs in Abu Dhabi
DUBAI, UAE, Dec. 13, 2025 /PRNewswire/ -- Phygital International, the global promoter of phygital sports, today announces the official launch of the GOTF OTT Platform, the dedicated streaming destination for the Games of the Future 2025 Abu Dhabi powered by ADNOC (GOTF 2025). The platform goes live as this year's competition begins, with its first broadcast featuring the opening rounds of the MOBA PC.Dota 2 discipline on 14 December from Pixoul Gaming in Abu Dhabi.
Accessible at https://tv.gofuture.games, the new streaming hub serves as the central digital home for live broadcasts, full-event replays, highlights, and exclusive behind-the-scenes content spanning all GOTF 2025 disciplines.
Designed for global accessibility and year-round engagement, the platform enables fans everywhere to watch every match live, revisit full replays at any time, and enjoy curated short-form content optimized for social and mobile viewing.
Powered end-to-end by technology partner Asport, the GOTF OTT Platform integrates advanced cloud-based broadcasting, seamless navigation, and real-time highlight creation tools to elevate the fan experience. These capabilities support richer storytelling across all channels and establish tv.gofuture.games as the long-term digital home of phygital sport.
Moba PC.Dota 2 competition to launch platform
The launch coincides with preparations for a spectacular start to the Games, as the MOBA PC.Dota 2 competition brings together iconic players, celebrated legends, and rising regional stars for what promises to be one of the most competitive line-ups in the event's history. All matches from the discipline will stream live on https://tv.gofuture.games.
Teams set to compete include E7, Paper Tigers, Legends Rebooted, Vikings, Team Phoenix, Nigma Galaxy, Win and TraBoTeam each bringing a distinctive mix of elite pro players and influential gaming personalities. One of the leading competitors will be Xu "BurNIng" Zhilei, who will be playing in team Paper Tigers and who iswidely regarded as one of the greatest carry players in Dota 2 history.
With such a stacked international field, fans can expect clashing playstyles, unpredictable upsets, and fresh rivalries, setting the stage for one of the headline showpieces of GOTF 2025.
Following the opening Group Stage, the competition advances into a full double-elimination playoff bracket, culminating in high-stakes best-of-three clashes on 18–19 December at ADNEC, where teams will fight for a place in the final and a shot at international glory.
Commenting on the launch of the platform, Nis Hatt, CEO of Phygital International, said: "The GOTF OTT Platform marks a major milestone in our mission to bring phygital sport to a global audience. This world-class digital destination showcases the energy, innovation, and inclusivity at the heart of the Games of the Future. As Dota 2 opens the competition tomorrow, we're excited to offer millions of fans a new way to experience every moment of this year's Games live."
Growing network of global broadcast partners
In addition to the GOTF OTT Platform, fans can follow the Games of the Future Abu Dhabi 2025 powered by ADNOC across a growing network of international media rights and broadcast partners, ensuring fans around the world can catch all the action.
In the United States, coverage will be available via ESR TV, the leading gaming and esports network reaching mainstream audiences through platforms such as Apple TV, Sling, and Amazon Prime Video Channels. Across Latin America, FOX Sports Mexico and Zapping will deliver both English and Spanish-language broadcasts across the region.
On mobile-first platforms, Bigo Live will act as an interactive real-time streaming hub, offering live competition windows, creator-led co-streams, and fan-generated reactions. With strong Gen-Z and global creator adoption, Bigo Live brings the Games directly into participatory viewing culture. Complementing this, Likee will amplify the emotion and energy of GOTF 2025 through short-form video storytelling, transforming standout moments into shareable narratives.
These partners build on an already confirmed broadcast footprint that includes Sportworld and BIGG TV across EMEA, Huya and SOOP in Asia, and StarTimes and TV BRICS across Africa.
"With these major additions to our broadcast network, we take great pride in ensuring the Games of the Future Abu Dhabi 2025 powered by ADNOC are accessible to audiences worldwide. We are delivering a multi-regional, multi-generational platform that matches the scale and innovation of phygital sport," added Hatt.
Tickets for the Games of the Future Abu Dhabi 2025 powered by ADNOC are now on sale at www.gotfabudhabi.com. Fans can also follow all the latest updates and behind-the-scenes content on Instagram at @gamesofthefutureofficial and @gotfabudhabi.
About Phygital International (PI):
Phygital International is the promoter of phygital sports globally and is focused on innovating and redefining sports. It is the custodian and rights holder of the Games of the Future and oversees the bidding process for each host city.
For further information please visit: https://Phygitalinternational.com
About the Games of the Future (GOTF):
The Games of the Future is an annual international event that fuses the worlds of physical and digital and is the pinnacle of phygital sport. The tournament brings together the next generation of phygital sporting heroes from all over the world to compete in a diverse range of phygital disciplines and challenges. The Games of the Future 2025 will be held in Abu Dhabi, UAE while the Games of the Future 2026, will be held in Astana, Kazakhstan.
For more information please visit: https://gofuture.games/
Contact: press@phygitalinternational.com
** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **
Official streaming platform for the Games of the Future Abu Dhabi 2025 powered by ADNOC launches ahead of opening competition
Official streaming platform for the Games of the Future Abu Dhabi 2025 powered by ADNOC launches ahead of opening competition
