 |
Global survey reveals how manufacturers are adopting advanced technologies to stay competitive and meet rising patient demands amid economic uncertainty
MILWAUKEE, June 24, 2025 /PRNewswire/ -- Rockwell Automation, Inc. (NYSE: ROK), the world's largest company dedicated to industrial automation and digital transformation, today announced the results of the 10th annual "State of Smart Manufacturing Report: Life Sciences Edition." The global study encompasses the responses of 143 leaders from life sciences manufacturers across 15 of the leading manufacturing countries.
Life sciences manufacturers are working to keep up with growing demand, rising costs, growing cybersecurity threats, and complex compliance requirements, all while navigating economic uncertainty and ongoing workforce challenges. Many are turning to advanced technologies to help them become more agile and adapt to constant change.
Smart manufacturing is a clear area of focus with 95% of life sciences manufacturers saying they are using or evaluating smart technology. Specifically, companies are using artificial intelligence (AI) to help improve product quality, protect systems and support employees where skilled labor is hard to find. Leaders are also thinking beyond quick wins and investing in technologies that will help them expand capacity and build more secure operations over time.
"Life sciences manufacturers are entering a new phase of digital maturity, driven by increasing regulatory complexity and mounting pressure to improve time-to-market without sacrificing quality," said Matt Weaver, Vice President, Global Industry – Life Sciences, Rockwell Automation. "This year's report makes it clear that AI is becoming indispensable to modern life sciences manufacturing—not just to optimize efficiency, but to strengthen product quality, secure critical infrastructure, and upskill the workforce. There's a clear shift toward long-term thinking as leaders double down on digital investments that make operations more connected, adaptive, and resilient."
Key global findings include:
- Smart manufacturing is nearly universal. 95% of life sciences manufacturers are using or evaluating smart technology.
- Top use cases for AI are clear. Most companies use AI to improve quality (53%), streamline operations (50%) and strengthen cybersecurity (48%).
- Hiring remains a major challenge. 26% of leaders say finding skilled workers is the biggest barrier to growth in 2025.
- Tech is helping fill talent gaps. Nearly half of life sciences manufacturers are turning to AI (48%) and automation (46%) to support their workforce.
- Emerging tech is gaining traction. 36% plan to invest in generative or causal AI, and 35% are exploring digital twins and simulation tools.
- Investments are focused on long-term value. Leaders are prioritizing growth (66%), expanding capacity (62%) and protecting operations (50%).
Although most manufacturers collect large volumes of data, only 46% say they are using it effectively. As digital tools scale, the ability to turn insights into action will be key to unlocking smarter, faster decision-making.
"With our extensive industry expertise and wide-ranging suite of automation and information solutions, Rockwell is uniquely positioned to support life sciences organizations across the globe," said Weaver. "No matter where a company is on their path to digital transformation and smart manufacturing, we can meet them where they are to help them achieve sustainable growth."
The full findings of the report can be found here.
Methodology
The report is based on the responses of 143 managers and executives from Life Science manufacturers, original equipment manufacturers (OEMs), system integrators, and engineering procurement companies (EPCs) in 15 countries. It is part of Rockwell Automation's 10th annual State of Smart Manufacturing report, which surveyed 1,560 decision makers across various industries and was conducted in association with Sapio Research and Rockwell Automation.
About Rockwell Automation
Rockwell Automation, Inc. (NYSE: ROK), is a global leader in industrial automation and digital transformation. We connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more productive and more sustainable. Headquartered in Milwaukee, Wisconsin, Rockwell Automation employs approximately 27,000 problem solvers dedicated to our customers in more than 100 countries as of fiscal year end 2024. To learn more about how we are bringing the Connected Enterprise® to life across industrial enterprises, visit www.rockwellautomation.com.
Global survey reveals how manufacturers are adopting advanced technologies to stay competitive and meet rising patient demands amid economic uncertainty
MILWAUKEE, June 24, 2025 /PRNewswire/ -- Rockwell Automation, Inc. (NYSE: ROK), the world's largest company dedicated to industrial automation and digital transformation, today announced the results of the 10th annual "State of Smart Manufacturing Report: Life Sciences Edition." The global study encompasses the responses of 143 leaders from life sciences manufacturers across 15 of the leading manufacturing countries.
Life sciences manufacturers are working to keep up with growing demand, rising costs, growing cybersecurity threats, and complex compliance requirements, all while navigating economic uncertainty and ongoing workforce challenges. Many are turning to advanced technologies to help them become more agile and adapt to constant change.
Smart manufacturing is a clear area of focus with 95% of life sciences manufacturers saying they are using or evaluating smart technology. Specifically, companies are using artificial intelligence (AI) to help improve product quality, protect systems and support employees where skilled labor is hard to find. Leaders are also thinking beyond quick wins and investing in technologies that will help them expand capacity and build more secure operations over time.
"Life sciences manufacturers are entering a new phase of digital maturity, driven by increasing regulatory complexity and mounting pressure to improve time-to-market without sacrificing quality," said Matt Weaver, Vice President, Global Industry – Life Sciences, Rockwell Automation. "This year's report makes it clear that AI is becoming indispensable to modern life sciences manufacturing—not just to optimize efficiency, but to strengthen product quality, secure critical infrastructure, and upskill the workforce. There's a clear shift toward long-term thinking as leaders double down on digital investments that make operations more connected, adaptive, and resilient."
Key global findings include:
- Smart manufacturing is nearly universal. 95% of life sciences manufacturers are using or evaluating smart technology.
- Top use cases for AI are clear. Most companies use AI to improve quality (53%), streamline operations (50%) and strengthen cybersecurity (48%).
- Hiring remains a major challenge. 26% of leaders say finding skilled workers is the biggest barrier to growth in 2025.
- Tech is helping fill talent gaps. Nearly half of life sciences manufacturers are turning to AI (48%) and automation (46%) to support their workforce.
- Emerging tech is gaining traction. 36% plan to invest in generative or causal AI, and 35% are exploring digital twins and simulation tools.
- Investments are focused on long-term value. Leaders are prioritizing growth (66%), expanding capacity (62%) and protecting operations (50%).
Although most manufacturers collect large volumes of data, only 46% say they are using it effectively. As digital tools scale, the ability to turn insights into action will be key to unlocking smarter, faster decision-making.
"With our extensive industry expertise and wide-ranging suite of automation and information solutions, Rockwell is uniquely positioned to support life sciences organizations across the globe," said Weaver. "No matter where a company is on their path to digital transformation and smart manufacturing, we can meet them where they are to help them achieve sustainable growth."
The full findings of the report can be found here.
Methodology
The report is based on the responses of 143 managers and executives from Life Science manufacturers, original equipment manufacturers (OEMs), system integrators, and engineering procurement companies (EPCs) in 15 countries. It is part of Rockwell Automation's 10th annual State of Smart Manufacturing report, which surveyed 1,560 decision makers across various industries and was conducted in association with Sapio Research and Rockwell Automation.
About Rockwell Automation
Rockwell Automation, Inc. (NYSE: ROK), is a global leader in industrial automation and digital transformation. We connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more productive and more sustainable. Headquartered in Milwaukee, Wisconsin, Rockwell Automation employs approximately 27,000 problem solvers dedicated to our customers in more than 100 countries as of fiscal year end 2024. To learn more about how we are bringing the Connected Enterprise® to life across industrial enterprises, visit www.rockwellautomation.com.
** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **
AI Adoption Surges in Life Sciences Manufacturing as Talent, Risk, and Quality Pressures Intensify
- CATL opens Middle East's first NING SERVICE Experience Center in Riyadh —currently the largest new energy aftermarket facility outside China.
- The facility offers comprehensive full-lifecycle after-sales support, cultivates local technical talent and accelerates the deployment of advanced electrification and energy storage solutions.
- It also functions as a regional ecosystem hub linking diverse stakeholders and resources to drive industrial synergy and sustainable growth.
RIYADH, Saudi Arabia, Jan. 11, 2026 /PRNewswire/ -- On January 10, 2026, CATL opened the Middle East's first and currently the largest new energy aftermarket facility outside China—the NING SERVICE Experience Center in Riyadh—strengthening its after-sales presence in the Middle East and supporting the region's shift toward cleaner energy systems.
The opening comes as Saudi Arabia and the wider Middle East advance ambitious electrification and decarbonization goals under Vision 2030 and similar national initiatives. Taking Saudi Arabia as an example, The Kingdom has set a goal to transition 30% of all vehicles in Riyadh to electric by 2030, as part of a larger strategy to reduce emissions in the capital city by 50%. Sustainability policies are also driving the shift to electric equipment, such as promoting the use of electric forklifts, while encouraging the use of green energy on farms under the Saudi Green Initiative. However, progress is tempered by persistent challenges, including longstanding oil dependency, surging electricity demand, extreme climatic conditions, and limited charging and service infrastructure.
Strategically designed to overcome these obstacles, the Riyadh facility offers comprehensive full-lifecycle after-sales support, cultivates local technical talent and accelerates the deployment of advanced electrification and energy storage solutions.
Covering more than 7,000 square meters, the Riyadh center combines exhibition areas, diagnostics and maintenance zones, refurbishment facilities, training spaces, and a customer lounge. It is designed to serve not only as a localized service hub for the region and a showcase of CATL's system-level capabilities across electric mobility, energy storage, and intelligent electrification, but also as a platform that links diverse resources, fostering industrial synergy across the ecosystem.
A full-lifecycle approach to new energy services
Relying on CATL's deep R&D and extreme manufacturing capabilities, NING SERVICE Experience Center provides customers with full-lifecycle services that encompass battery diagnostics, repair, maintenance, rework, training, recycling, aftermarket logistics and warehousing. Its services span over seven major product categories—from passenger and commercial vehicles to energy storage systems—along with diverse repair scenarios, setting a new benchmark for new energy service delivery in the region.
Leveraging CATL's advanced diagnostics and repair expertise, along with established service processes, the center's comprehensive after-sales services
helps enterprise customers reduce downtime, lower maintenance costs, and extend asset life, providing greater certainty around long-term performance and residual value while reducing long-term ownership costs and delivering more cost-effective and reliable services for end users.
Advancing localized operations and capability building
The Riyadh center serves as a key platform for CATL's localized operations in the Middle East, supporting talent development and long-term local value creation. Through dedicated training facilities, CATL builds after-sales and technical expertise in the new energy sector, contributing to skilled employment and knowledge transfer across the Middle East. Globally, NING SERVICE operates 10 training centers, totalling 2,300 square meters, and has certified more than 9,700 new energy after-sales professionals through partnerships with vocational institutions.
Beyond talent development, CATL is deepening its localization strategy by reinforcing local infrastructure and building ecosystem partnerships. CATL is in discussion with top-tier local industry players—including fuel network operators to rapidly provide green electricity to gas stations and major infrastructure companies to electrify their truck fleets, as well as energy companies to deploy solar-plus-storage solutions.
These initiatives not only bolster CATL's local service capabilities and market confidence, but also by enabling key partners, jointly drive the scaled adoption of comprehensive new energy solutions across the Middle East.
"As a leading energy company in Saudi Arabia, we see tremendous opportunities in energy transformation. For instance, we plan to deploy solar-plus-storage solutions at our gas stations and electrify forklifts to reduce reliance on oil. We look forward to collaborating with top players like CATL to drive this transition forward," said Ahmed Ibrahim，Assistant General Manager For Procurement of Al Drees, a leading provider of petroleum and logistics services in Saudi Arabia.
"The launch of CATL's Riyadh aftermarket flagship underscores our shared commitment to driving the global energy transition. This milestone not only reflects the growing demand for sustainable solutions in Saudi Arabia but also embodies our collective vision for a cleaner, electrified future. As the investor behind the experience centre, we are confident that this partnership will accelerate electrification and strengthen the region's role in advancing the energy transition." said Lin Chaofan, CEO of F4S.
Part of a global network
The Saudi Arabia opening builds on CATL's global service footprint, which includes more than 1,200 professional service stations across 76 countries and 73 spare-parts warehouses worldwide. CATL ranks No. 1 globally in spare parts inventory stocked with 100% genuine parts, with a total warehouse area of more than 370,000 square meters. To date, NING SERVICE has supported more than six million electric vehicles, providing professional after-sales services for passenger vehicles, commercial vehicles, and energy storage customers.
A long-term commitment to the Middle East
Bruce Li, President of Quality System, Aftermarket Business, Battery Management System Department at CATL, said the Riyadh center reflects a strategic, long-term view of the region.
"Our decision to establish this center in Riyadh is not only a commercial choice, but a long-term commitment," Li said. "As the first NING SERVICE Experience Center in the Middle East, it is more than a service facility. It is a new energy aftermarket ecosystem hub that brings together advanced technology, professional training, and industry collaboration—effectively connecting diverse stakeholders and resources to foster deeper synergy and sustainable growth across the region. Starting from here, CATL will continue to expand its after-sales service network across the Middle East, align closely with Saudi Arabia's Vision 2030, and support the region's energy transition through a reliable, end-to-end service system."
As the Middle East accelerates its shift toward electrification and energy storage adoption, CATL's expanded NING SERVICE presence is poised to deliver the technical reliability and sustained partnerships essential for this transformation.
RIYADH, Saudi Arabia, Jan. 11, 2026 /PRNewswire/ -- On January 10, 2026, CATL opened the Middle East's first and currently the largest new energy aftermarket facility outside China—the NING SERVICE Experience Center in Riyadh—strengthening its after-sales presence in the Middle East and supporting the region's shift toward cleaner energy systems.
The opening comes as Saudi Arabia and the wider Middle East advance ambitious electrification and decarbonization goals under Vision 2030 and similar national initiatives. Taking Saudi Arabia as an example, The Kingdom has set a goal to transition 30% of all vehicles in Riyadh to electric by 2030, as part of a larger strategy to reduce emissions in the capital city by 50%. Sustainability policies are also driving the shift to electric equipment, such as promoting the use of electric forklifts, while encouraging the use of green energy on farms under the Saudi Green Initiative. However, progress is tempered by persistent challenges, including longstanding oil dependency, surging electricity demand, extreme climatic conditions, and limited charging and service infrastructure.
Strategically designed to overcome these obstacles, the Riyadh facility offers comprehensive full-lifecycle after-sales support, cultivates local technical talent and accelerates the deployment of advanced electrification and energy storage solutions.
Covering more than 7,000 square meters, the Riyadh center combines exhibition areas, diagnostics and maintenance zones, refurbishment facilities, training spaces, and a customer lounge. It is designed to serve not only as a localized service hub for the region and a showcase of CATL's system-level capabilities across electric mobility, energy storage, and intelligent electrification, but also as a platform that links diverse resources, fostering industrial synergy across the ecosystem.
A full-lifecycle approach to new energy services
Relying on CATL's deep R&D and extreme manufacturing capabilities, NING SERVICE Experience Center provides customers with full-lifecycle services that encompass battery diagnostics, repair, maintenance, rework, training, recycling, aftermarket logistics and warehousing. Its services span over seven major product categories—from passenger and commercial vehicles to energy storage systems—along with diverse repair scenarios, setting a new benchmark for new energy service delivery in the region.
Leveraging CATL's advanced diagnostics and repair expertise, along with established service processes, the center's comprehensive after-sales services
helps enterprise customers reduce downtime, lower maintenance costs, and extend asset life, providing greater certainty around long-term performance and residual value while reducing long-term ownership costs and delivering more cost-effective and reliable services for end users.
Advancing localized operations and capability building
The Riyadh center serves as a key platform for CATL's localized operations in the Middle East, supporting talent development and long-term local value creation. Through dedicated training facilities, CATL builds after-sales and technical expertise in the new energy sector, contributing to skilled employment and knowledge transfer across the Middle East. Globally, NING SERVICE operates 10 training centers, totalling 2,300 square meters, and has certified more than 9,700 new energy after-sales professionals through partnerships with vocational institutions.
Beyond talent development, CATL is deepening its localization strategy by reinforcing local infrastructure and building ecosystem partnerships. CATL is in discussion with top-tier local industry players—including fuel network operators to rapidly provide green electricity to gas stations and major infrastructure companies to electrify their truck fleets, as well as energy companies to deploy solar-plus-storage solutions.
These initiatives not only bolster CATL's local service capabilities and market confidence, but also by enabling key partners, jointly drive the scaled adoption of comprehensive new energy solutions across the Middle East.
"As a leading energy company in Saudi Arabia, we see tremendous opportunities in energy transformation. For instance, we plan to deploy solar-plus-storage solutions at our gas stations and electrify forklifts to reduce reliance on oil. We look forward to collaborating with top players like CATL to drive this transition forward," said Ahmed Ibrahim，Assistant General Manager For Procurement of Al Drees, a leading provider of petroleum and logistics services in Saudi Arabia.
"The launch of CATL's Riyadh aftermarket flagship underscores our shared commitment to driving the global energy transition. This milestone not only reflects the growing demand for sustainable solutions in Saudi Arabia but also embodies our collective vision for a cleaner, electrified future. As the investor behind the experience centre, we are confident that this partnership will accelerate electrification and strengthen the region's role in advancing the energy transition." said Lin Chaofan, CEO of F4S.
Part of a global network
The Saudi Arabia opening builds on CATL's global service footprint, which includes more than 1,200 professional service stations across 76 countries and 73 spare-parts warehouses worldwide. CATL ranks No. 1 globally in spare parts inventory stocked with 100% genuine parts, with a total warehouse area of more than 370,000 square meters. To date, NING SERVICE has supported more than six million electric vehicles, providing professional after-sales services for passenger vehicles, commercial vehicles, and energy storage customers.
A long-term commitment to the Middle East
Bruce Li, President of Quality System, Aftermarket Business, Battery Management System Department at CATL, said the Riyadh center reflects a strategic, long-term view of the region.
"Our decision to establish this center in Riyadh is not only a commercial choice, but a long-term commitment," Li said. "As the first NING SERVICE Experience Center in the Middle East, it is more than a service facility. It is a new energy aftermarket ecosystem hub that brings together advanced technology, professional training, and industry collaboration—effectively connecting diverse stakeholders and resources to foster deeper synergy and sustainable growth across the region. Starting from here, CATL will continue to expand its after-sales service network across the Middle East, align closely with Saudi Arabia's Vision 2030, and support the region's energy transition through a reliable, end-to-end service system."
As the Middle East accelerates its shift toward electrification and energy storage adoption, CATL's expanded NING SERVICE presence is poised to deliver the technical reliability and sustained partnerships essential for this transformation.
** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **
CATL Opens Middle East's Largest New Energy Aftermarket Facility in Riyadh
CATL Opens Middle East's Largest New Energy Aftermarket Facility in Riyadh
CATL Opens Middle East's Largest New Energy Aftermarket Facility in Riyadh
