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Hong Kong and Guangdong Launch Self-Service Kiosk for Cross-Boundary Public Services in Jiangmen

HK

Hong Kong and Guangdong Launch Self-Service Kiosk for Cross-Boundary Public Services in Jiangmen
HK

HK

Hong Kong and Guangdong Launch Self-Service Kiosk for Cross-Boundary Public Services in Jiangmen

2025-06-27 15:00 Last Updated At:15:08

HKSAR Government sets up Hong Kong Cross-boundary Public Services self-service kiosk and "iAM Smart" self-registration kiosk in Jiangmen

The Hong Kong Special Administrative Region is collaborating with Guangdong Province to promote the Cross-boundary Public Services initiative. The Digital Policy Office (DPO) announced today (June 27) the setting up of a Hong Kong Cross-boundary Public Services self-service kiosk in Jiangmen, enabling residents and enterprises in Mainland cities of the Guangdong-Hong Kong-Macao Greater Bay Area (GBA) to access public services of Hong Kong without the need to travel to Hong Kong in person.

Following installation of the self-service kiosks earlier in Guangzhou, Qianhai and Futian in Shenzhen, Zhuhai, Foshan, Huizhou, Dongguan and Zhongshan, the Cross-boundary Public Services self-service kiosk in Jiangmen also provides over 70 public services from 12 government bureaux and departments as well as related organisations, encompassing several areas commonly used by enterprises and the public, including taxation, company registration, property and vehicle enquiry and registration, application for personal identification documents and entry of talent, welfare and education, healthcare, immigration clearance, urgent assistance as well as culture and tourism. Members of the public can use the self-service kiosks to perform data entry, document scanning and result printing to enjoy one-stop access when applying for various public services.

Starting today, the public can use the Hong Kong Cross-boundary Public Services self-service kiosk located on 4/F, Jiangmen Government Service Center to access various public services of Hong Kong. The opening hours of the kiosk in the centre are 8.30am to noon and 2.30pm to 5.30pm, Monday to Friday (except public holidays on the Mainland).

An "iAM Smart" self-registration kiosk is also set up at the Jiangmen location to enable Hong Kong residents working and living on the Mainland to register for "iAM Smart+" and directly use the "iAM Smart" mobile app to access over 1,100 online services provided by the Government and public and private organisations, as well as the government e-Forms such as renewal of vehicle licences, applications for International Driving Permits and eHealth services, etc.

The DPO will continue to discuss with the Guangdong Provincial Administration of Government Service and Data to set up self-service and self-registration kiosks in Zhaoqing as the next step to fully cover the nine Mainland cities of the GBA to cope with the demands of residents and enterprises in the GBA for Hong Kong public services.

For details, please visit the Hong Kong Cross-boundary Public Services website at www.crossboundaryservices.gov.hk/en/home/index.html and the "iAM Smart" thematic website at www.iamsmart.gov.hk/en/reg.html.

HKSAR Government sets up Hong Kong Cross-boundary Public Services self-service kiosk and "iAM Smart" self-registration kiosk in Jiangmen  Source: HKSAR Government Press Releases

HKSAR Government sets up Hong Kong Cross-boundary Public Services self-service kiosk and "iAM Smart" self-registration kiosk in Jiangmen Source: HKSAR Government Press Releases

HKSAR Government sets up Hong Kong Cross-boundary Public Services self-service kiosk and "iAM Smart" self-registration kiosk in Jiangmen  Source: HKSAR Government Press Releases

HKSAR Government sets up Hong Kong Cross-boundary Public Services self-service kiosk and "iAM Smart" self-registration kiosk in Jiangmen Source: HKSAR Government Press Releases

HKSAR Government sets up Hong Kong Cross-boundary Public Services self-service kiosk and "iAM Smart" self-registration kiosk in Jiangmen  Source: HKSAR Government Press Releases

HKSAR Government sets up Hong Kong Cross-boundary Public Services self-service kiosk and "iAM Smart" self-registration kiosk in Jiangmen Source: HKSAR Government Press Releases

Government announces updates on follow-up work on Tai Po fire

The three task forces set up by the Government for the fire at Wang Fuk Court in Tai Po - the Task Force on Investigation and Regulation, the Task Force on Emergency Support and Fund-Raising, and the Task Force on Emergency Accommodation Arrangements - are making full efforts to follow up on the support, relief, and investigation work related to the incident. Details are as follows:

Financial and welfare support

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For the Support Fund for Wang Fuk Court in Tai Po, established by the Government, donations received are about $3.4 billion as of noon today (December 13). With the start-up capital of $300 million from the Government, the fund's total has now reached around $3.7 billion. The fund will be used to assist residents in rebuilding their homes and providing long-term and sustained support.

Accommodation support

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As of this morning, a total of 1 392 residents have been accommodated, through the co-ordination of the Home and Youth Affairs Bureau, in youth hostels, camps, or hotel rooms. Another 3 163 residents are currently living in transitional housing units provided by the Housing Bureau or units from the Hong Kong Housing Society (HKHS).

In consideration of the extremely urgent situation of the residents affected by the fire incident, a special arrangement of a full rent exemption has been made earlier by the Housing Bureau to provide accommodation support to those affected residents moving into transitional housing or HKHS projects. In other words, if needed, the affected residents can stay for a longer period of time. The Government will continue to support the affected residents in terms of accommodation, and the residents in need do not have to worry about the relevant rental expenses or the duration of stay.

In addition, staff from the operating organisations of transitional housing and HKHS, as well as volunteers have been working around the clock to furnish the units with essential supplies. Taking Eminence Tower in Hung Shui Kiu as an example, each unit is equipped, upon move-in, with furniture and appliances such as bed frames, mattresses, pillows, cooking stoves and water heaters. Daily necessities including toilet paper, slippers and basic cleaning supplies, etc. are also provided. Such efforts are intended to help the affected residents settle in as quickly as possible.

At the same time, a number of organisations have proactively stationed their staff in some projects to provide residents in need with various forms of support, including free medical and legal consultation services. The Government has also set up service stations in 18 projects where more residents have moved in, providing consultation and support services for residents in need, standing together with them.

Relief supplies and donations

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The supplies donation online platform, established by the Government and the information technology sector, continues to operate, facilitating the registration of supplies donations from organisations and the public. The Government has so far received over 1 800 registrations, of which approximately 30 per cent were submitted by organisations, whereas the others were contributed by the public. The various registered donation items include food and beverages, clothing, daily necessities, bedding, and electrical appliances. The Government is actively assessing residents' actual needs through the relevant policy bureau, government departments, and service organisations for the matching of donated supplies in order to distribute appropriate items in phases to places in need. So far, about 19 600 donation items covering various categories have been distributed to different places. The matching and distribution of supplies will continue.

Regulation and inspection work

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The Housing Department today continued to remove the burnt scaffolding on the external walls of Wang Cheong House, Wang Tai House and Wang Sun House. As the environment at scene is narrow and the scaffolding and the protective nets of individual buildings may be subject to more serious damage, for the sake of safety, the Housing Department will conduct assessments with the Police on the timetable of removing the scaffolding of the remaining four affected buildings. In addition, the Independent Checking Unit of the Housing Bureau has also completed the extraction of concrete core samples from the seven affected buildings at Wang Fuk Court today.

The Development Bureau (DEVB) announced on December 11 a new mechanism for sampling and testing scaffold nets for external walls in Hong Kong. The Buildings Department is preparing for the issuance of a new practice note to registered contractors and will meet with the industry next week. The DEVB is moving ahead in full steam the supporting arrangements to ensure that there are sufficient designated laboratories and a suitable site for off-site sampling work.

Source: AI-found images

Source: AI-found images

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