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Funders commit $1B toward developing AI tools for frontline workers

TECH

Funders commit $1B toward developing AI tools for frontline workers
TECH

TECH

Funders commit $1B toward developing AI tools for frontline workers

2025-07-18 21:31 Last Updated At:21:40

A coalition of funders, including the Gates Foundation and Ballmer Group, will spend $1 billion over 15 years to help develop artificial intelligence tools for public defenders, parole officers, social workers and others who help Americans in precarious situations.

The funders announced Thursday that they will create a new entity, NextLadder Ventures, to offer grants and investments to nonprofits and for-profits to develop tools for those who often manage huge caseloads with few resources.

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FILE - The Anthropic website and mobile phone app are shown in this photo, in New York, July 5, 2024. (AP Photo/Richard Drew, File)

FILE - The Anthropic website and mobile phone app are shown in this photo, in New York, July 5, 2024. (AP Photo/Richard Drew, File)

FILE - Gates Foundation CEO Mark Suzman poses for a portrait at the Gates Foundation campus Wednesday, Feb. 12, 2025, in Seattle. (AP Photo/Lindsey Wasson, file)

FILE - Gates Foundation CEO Mark Suzman poses for a portrait at the Gates Foundation campus Wednesday, Feb. 12, 2025, in Seattle. (AP Photo/Lindsey Wasson, file)

FILE- Brian Hooks, chief executive officer of Stand Together, is shown at The Broadmoor Resort in Colorado Springs, Colo, Saturday, June 29, 2019. (AP Photo/David Zalubowski, file)

FILE- Brian Hooks, chief executive officer of Stand Together, is shown at The Broadmoor Resort in Colorado Springs, Colo, Saturday, June 29, 2019. (AP Photo/David Zalubowski, file)

FILE - Former Microsoft CEO Steve Ballmer and his wife Connie speak at the Mack Avenue Community Church Development in Detroit on Friday, Nov. 2, 2018. Ballmer and his wife, have announced they are giving $16 million to be shared among 18 nonprofits in the Detroit area. (Max Ortiz/Detroit News via AP, file)

FILE - Former Microsoft CEO Steve Ballmer and his wife Connie speak at the Mack Avenue Community Church Development in Detroit on Friday, Nov. 2, 2018. Ballmer and his wife, have announced they are giving $16 million to be shared among 18 nonprofits in the Detroit area. (Max Ortiz/Detroit News via AP, file)

“The solutions that we’re investing in, the hundreds of entrepreneurs that are going to bring forward solutions that incorporate leading edge technologies, are going to do it by coming alongside people who are living through some of the struggles in the economy,” said Brian Hooks, CEO of Stand Together, a nonprofit started by Kansas-based billionaire Charles Koch.

The other funders include hedge fund founder John Overdeck and Valhalla Foundation, which was started by Inuit cofounder Scott Cook and his wife Signe Ostby. Ballmer Group is the philanthropy of former Microsoft CEO Steve Ballmer and his wife Connie. The funders declined to reveal the exact financial commitments made by each of the contributors.

The point of investing in these AI tools is to spur economic mobility, a focus all the funders share, they said. The funders believe there are many ideas for how AI technologies could help match people with resources after a disaster or an eviction, for example, or help a parole officer close out more cases for people who have met all of the criteria but are waiting for the paperwork to be processed.

“As we traded notes on where we were making investments and where we saw broader gaps in the sector, it was readily apparent that there was a real opportunity to come together as a group of cofunders and cofounders to establish a new kind of investment organization,” said Kevin Bromer, who leads the technology and data strategy at Ballmer Group. He will also serve as a member on NextLadder's board, which will include three independent board members and representatives from the other funders.

NextLadder will be led by Ryan Rippel, who previously directed the Gates Foundation's economic mobility portfolio. The funder group has not yet determined if NextLadder will incorporate as a nonprofit or a for profit organization but said any returns they make from investments will go back into funding new initiatives.

Jim Fruchterman, founder of Tech Matters and author of the recent book “Technology for Good,” said he expects NextLadder to mostly fund nonprofits if they want to accomplish their mission of reaching the poorest people and places. He said he was optimistic about their focus on serving frontline workers rather than trying to replace them.

“The nonprofit sector is about humans helping humans,” Fruchterman said. "And if instead of inflicting the AI on poor people, or people in need, we’re saying, 'Hey, you’re a frontline worker. What’s the crappiest part of your job that is the least productive?' And they’ll tell you and if you work on that, you are likely to be more successful.”

NextLadder will partner with AI company Anthropic, which will offer technical expertise and access to its technologies to the nonprofits and companies it invests in. Anthropic has committed around $1.5 million annually to the partnership, said Elizabeth Kelly, its head of beneficial deployments, which is a team that focuses on giving back to society.

“We want to hand-hold grantees through their use of Claude with the same care and commitment we provide to our largest enterprise customers,” Kelly said, referencing Anthropic's large language model.

Hooks, of Stand Together, said philanthropy can reduce the riskiness of these types of investments and offer organizations more time to prove out their ideas.

“If we’re successful, this will be the first capital to demonstrate what’s possible,” Hooks said.

Suzy Madigan, who is the Responsible AI Lead at Care International UK, has researched the risks and benefits of using AI tools in humanitarian contexts. She said she's seen a rush to explore how AI technologies might fill in gaps as funding has been cut.

“The rise of artificial intelligence being deployed in more sensitive contexts brings some really important new ethical and governance questions because it can actually exacerbate increasing inequalities, even when there were good intentions behind it," said Madigan.

The key to not harming vulnerable communities is to involve them in every step of developing, deploying and assessing AI tools and to ensure that those tools do not replace frontline workers, she said.

Researchers like those at the Active Learning Network for Accountability and Performance in humanitarian action have studied some of the risks associated with using AI tools when interacting with sensitive populations or handling high-stakes interactions, for example, in humanitarian contexts.

They recommend assessing whether AI is the best tool to solve the problem and, crucially, if it works reliably and accurately enough in high-risk settings. They also recommend assessing tools for bias, considering privacy protections and weighing the cost of potential dependence on a specific provider.

The National Institute of Standards and Technology also emphasizes that trustworthy AI systems should be accountable to users and that it should be possible to explain or trace how a tool arrived at a certain conclusion or decision.

Hooks emphasized that any AI tools NextLadder invests in will be shaped by the needs and feedback of these frontline workers. Tools that don't work for them, won't succeed, he said. Even with the potential risks of AI tools, he said it's imperative that groups that are struggling to move up the economic ladder have access to new technologies.

“The idea that we would deprive those who are struggling in our country from the benefits of the leading edge solutions is unacceptable,” Hooks said.

This story has been updated to correct the name of Scott Cook.

Associated Press coverage of philanthropy and nonprofits receives support through the AP’s collaboration with The Conversation US, with funding from Lilly Endowment Inc. The AP is solely responsible for this content. For all of AP’s philanthropy coverage, visit https://apnews.com/hub/philanthropy.

FILE - The Anthropic website and mobile phone app are shown in this photo, in New York, July 5, 2024. (AP Photo/Richard Drew, File)

FILE - The Anthropic website and mobile phone app are shown in this photo, in New York, July 5, 2024. (AP Photo/Richard Drew, File)

FILE - Gates Foundation CEO Mark Suzman poses for a portrait at the Gates Foundation campus Wednesday, Feb. 12, 2025, in Seattle. (AP Photo/Lindsey Wasson, file)

FILE - Gates Foundation CEO Mark Suzman poses for a portrait at the Gates Foundation campus Wednesday, Feb. 12, 2025, in Seattle. (AP Photo/Lindsey Wasson, file)

FILE- Brian Hooks, chief executive officer of Stand Together, is shown at The Broadmoor Resort in Colorado Springs, Colo, Saturday, June 29, 2019. (AP Photo/David Zalubowski, file)

FILE- Brian Hooks, chief executive officer of Stand Together, is shown at The Broadmoor Resort in Colorado Springs, Colo, Saturday, June 29, 2019. (AP Photo/David Zalubowski, file)

FILE - Former Microsoft CEO Steve Ballmer and his wife Connie speak at the Mack Avenue Community Church Development in Detroit on Friday, Nov. 2, 2018. Ballmer and his wife, have announced they are giving $16 million to be shared among 18 nonprofits in the Detroit area. (Max Ortiz/Detroit News via AP, file)

FILE - Former Microsoft CEO Steve Ballmer and his wife Connie speak at the Mack Avenue Community Church Development in Detroit on Friday, Nov. 2, 2018. Ballmer and his wife, have announced they are giving $16 million to be shared among 18 nonprofits in the Detroit area. (Max Ortiz/Detroit News via AP, file)

The first stage of Mohamed Salah’s rehabilitation at Liverpool is complete after the Egypt forward returned to the team for its 2-0 win over Brighton in the Premier League on Saturday.

The question now as Salah heads off to the Africa Cup of Nations: Is there a future for him at Anfield when he comes back?

Salah, who let rip last weekend about his current frustrations at Liverpool, entered as a 26th-minute substitute to a big ovation and set up the second of Hugo Ekitike’s goals as the defending champion extended its unbeaten run to five games in all competitions.

Also Saturday, Chelsea beat Everton 2-0 and was set on its way to victory by Cole Palmer’s first goal in three months. First-place Arsenal hosts last-place Wolverhampton later.

Salah held talks with Liverpool manager Arne Slot on Friday in an effort to overcome their issues and the result was that Salah was recalled to the matchday squad for the Brighton game. He had been a substitute for the last three Premier League matches before being left at home for the midweek Champions League trip to Inter Milan as a punishment for his explosive comments to reporters last weekend.

“It was an easy decision to put him in the squad," Slot said. “I have said many times before what has been said between us will stay between us.”

Liverpool's fans demonstrated they are willing to excuse Salah for his show of anger and gave him a rapturous welcome when he came on as a substitute for the injured Joe Gomez midway through the first half.

By then, Liverpool was leading 1-0 thanks to Ekitike's rising shot inside the first minute and Salah showed glimpses of his class, especially on the counterattack. It was Salah's corner kick that was headed in by Ekitike for the second goal in the 60th, sparking another round of chants for the Egyptian.

Slot said Salah was a threat all game.

“Pleasing to see but not a surprise,” Slot said.

Salah could be away for more than a month if Egypt goes all the way in the Africa Cup.

It was a second straight start for Palmer, whose season has been blighted by a groin injury that has restricted him to seven games in all competitions.

There looked to be nothing wrong with Palmer when he ran onto Malo Gusto's pass and slipped a finish inside the near post to give Chelsea the lead in the 21st minute at Stamford Bridge.

However, Palmer said after the game that he wasn't at his best yet because he was “still dealing with an injury.”

“It’s just a matter of not doing too much too soon,” Palmer told the BBC. “Literally, it’s just a day-by-day thing. Hopefully it gets better.”

Gusto added the second goal in the 45th minute for Chelsea, which jumped to fourth place.

Steve Douglas is at https://twitter.com/sdouglas80

AP soccer: https://apnews.com/hub/soccer

Chelsea's Cole Palmer celebrates after scoring his sides first goal during the English Premier League soccer match between Chelsea and Everton in London, Saturday, Dec. 13, 2025. (Adam Davy/PA via AP)

Chelsea's Cole Palmer celebrates after scoring his sides first goal during the English Premier League soccer match between Chelsea and Everton in London, Saturday, Dec. 13, 2025. (Adam Davy/PA via AP)

Liverpool's Hugo Ekitike celebrates after scoring his side's second goal during the English Premier League soccer match between Liverpool and Brighton and Hove Albion in Liverpool, England, Saturday, Dec. 13, 2025. (AP Photo/Jon Super)

Liverpool's Hugo Ekitike celebrates after scoring his side's second goal during the English Premier League soccer match between Liverpool and Brighton and Hove Albion in Liverpool, England, Saturday, Dec. 13, 2025. (AP Photo/Jon Super)

Liverpool fans hold placard depicting Liverpool's Mohamed Salah before the English Premier League soccer match between Liverpool and Brighton and Hove Albion in Liverpool, England, Saturday, Dec. 13, 2025. (AP Photo/Jon Super)

Liverpool fans hold placard depicting Liverpool's Mohamed Salah before the English Premier League soccer match between Liverpool and Brighton and Hove Albion in Liverpool, England, Saturday, Dec. 13, 2025. (AP Photo/Jon Super)

Liverpool's Mohamed Salah, left, challenges for the ball with Brighton's Lewis Dunk during the English Premier League soccer match between Liverpool and Brighton and Hove Albion in Liverpool, England, Saturday, Dec. 13, 2025. (AP Photo/Jon Super)

Liverpool's Mohamed Salah, left, challenges for the ball with Brighton's Lewis Dunk during the English Premier League soccer match between Liverpool and Brighton and Hove Albion in Liverpool, England, Saturday, Dec. 13, 2025. (AP Photo/Jon Super)

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