Tencent Cloud Recognized as a Challenger in the Gartner® Magic Quadrant™ for Communications Platform as a Service for Third Consecutive Year

HONG KONG, Aug. 28, 2025 /PRNewswire/ -- Gartner® recently released its 2025 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS) report. Tencent Cloud was the only Chinese company named and has been recognized as a "Challenger" in the Magic Quadrant for CPaaS for the third consecutive year. In particular, Tencent Cloud secured the highest position in Ability to Execute across the Asia-Pacific region while edging closer to the Leaders quadrant in the "Completeness of Vision" dimension. 

Continuous Innovation Driving Industry Leadership

Earlier, Gartner® released its Market Share: Platform as a Service, Worldwide, 2024 report, where Tencent Cloud secured the highest market share in the Asia-Pacific region for CPaaS market by revenue. This inclusion in the latest Magic Quadrant™ report further reinforces Tencent Cloud's position as a leading global CPaaS provider, underscoring its international competitiveness in technological strength, innovation capabilities, and customer value delivery. 

Comprehensive CPaaS Offerings and AI-Powered Advancements

Tencent Cloud was recognized for its deep and versatile capabilities, anchored by its industry-leading CPaaS matrices, which include key solutions such as Tencent Real-Time Communication (TRTC), Chat, and Tencent Cloud Contact Center (TCCC). These solutions are designed to provide robust, scalable audio & video communication capabilities for a variety of industries.

Tencent Cloud's advancements in AIGC (Artificial Intelligence Generated Content) have also gained notable progress. Its CPaaS products integrate AI to deliver innovations that enhance conversational AI applications, human-machine interaction, and digital transformation efforts across industries.

Tencent Real-Time Communication offers a one-stop solution for audio and video capture, processing, transmission, and cloud-based AI services. With features like millisecond-level real-time response, dual-speaker interruption handling, AI noise reduction, real-time subtitles, and robust performance in weak networks, TRTC empowers enterprises to deploy conversational AI applications with ease. The platform consistently achieves global end-to-end latency of under 300 milliseconds, ensuring seamless user experiences.

Chat supports chatbot functionality, FAQ systems, and human customer service plugins, serving over 200,000 enterprises globally. Additionally, enterprises can integrate large language models to develop AI-powered applications. Notably, Yuewen Group utilized Chat to create the virtual social app "Dreamland Island", where users personalize AI companions for engaging, interactive reading experiences.

TCCC is transforming customer engagement with AI, integrating voice, chat, and video into a single platform for seamless, end-to-end journeys. With cutting-edge AI and end-to-end latency as low as 1 second, it enhances efficiency and provides valuable insights for smarter decisions. Built with security and compliance in mind, TCCC offers a trusted foundation for businesses to connect with customers effectively and confidently.

Tencent Cloud recently launched its AIoT 2.0 product solution, offering users out-of-the-box multimodal capabilities that combine both software and hardware. These include the voice agent TWeTalk and the video agent TWeSee, along with device access management, messaging, and full-chain audio and video communication capabilities from the AIoT foundational platform, delivering a one-stop, end-to-end service for users while also supporting the global expansion of smart hardware. Leveraging AI technologies and years of technical expertise, AIoT 2.0 has built a more intelligent, multimodal connectivity network, enabling seamless interaction between people, devices, and systems.

Tencent Cloud Continues to Strengthen Its Global Service Capabilities

Tencent Cloud, powered by its robust and reliable infrastructure network alongside advanced technological capabilities, has effectively supported users across industries such as gaming, conferencing, education, and social media. By enabling rapid scaling of communication needs, Tencent Cloud has helped clients uncover new growth opportunities across diverse countries and regions. In line with this expanding support, Tencent Cloud's primary market is the Asia Pacific region, it has begun broadening its presence into markets outside of Asia Pacific.

TRTC has significantly enhanced its global audio & video services, achieving an impressive average end-to-end transmission latency of less than 300 milliseconds and a packet loss recovery rate exceeding 80%. These advancements ensure a smooth and ultra-low-latency experience for users worldwide. In addition, TRTC has introduced tailored audio & video solutions on its independent overseas platforms, catering to diverse scenarios such as Live, Call, Chat, and Beauty AR. These offerings provide powerful support for enterprises seeking to rapidly scale and strengthen their presence in international markets.

Chat continues to strengthen its overseas transmission network with advanced global acceleration services, delivering solutions that not only comply with international standards but also adapt to the preferences and usage habits of global users. Monthly active users (MAUs) of the platform have now surpassed 100 million globally.

Meanwhile, TCCC is fast-tracking its internationalization efforts by establishing independent overseas data centers. By utilizing a globally distributed network of nodes, TCCC offers international customer contact services with exceptional connectivity, reliability, and security. Its omni-channel and multimedia communication capabilities seamlessly integrate into business systems, supporting the use of proprietary international voice numbers, enabling businesses to quickly establish efficient global contact centers.

Currently, Tencent Cloud serves a wide array of industries, including gaming, live streaming, cross-border e-commerce, finance, and more, becoming a trusted choice by companies expanding internationally and local enterprises pursuing growth in overseas markets. Key clients include Ryde, a ride-hailing platform in Singapore; Nexon, a gaming leader in the Asia-Pacific region; MIXCHANNEL, a prominent live streaming platform in Japan; BeLive, a streaming service provider in Singapore; Allo Bank, a digital bank in Indonesia; and Boomplay, a music streaming platform in Africa. Tencent Cloud has delivered comprehensive, reliable, and user-friendly audio & video communication solutions, empowering these enterprises in their international business expansion efforts.

As intelligent CPaaS (Communications Platform as a Service) continues to advance, the integration of "AI + Media Services" has emerged as a pivotal driver for enterprises to deepen and broaden their business capabilities. Looking forward, Tencent Cloud is committed to further enhancing its products and solutions while working closely with global partners to drive the innovative application of CPaaS technologies across diverse industry scenarios. These efforts aim to deliver significant momentum for digital transformation and innovation on a global scale.

Gartner, Magic Quadrant for Communications Platform as a Service, 21 July 2025
Gartner, Critical Capabilities for Communications Platform as a Service, 29 July 2025
Gartner, Market Share: Platform as a Service, Worldwide, 2024, 29 May 2025
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About Tencent Cloud:

Tencent Cloud, one of the world's leading cloud companies, is committed to creating innovative solutions to resolve real-world issues and enabling digital transformation for smart industries. Through our extensive global infrastructure, Tencent Cloud provides businesses across the globe with stable and secure industry-leading cloud products and services, leveraging technological advancements such as cloud computing, Big Data analytics, AI, IoT, and network security. It is our constant mission to meet the needs of industries across the board, including the fields of gaming, media and entertainment, finance, healthcare, property, retail, travel, and transportation.

** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **

Tencent Cloud Recognized as a Challenger in the Gartner® Magic Quadrant™ for Communications Platform as a Service for Third Consecutive Year

The Initiative Aims to Address the Pain Points of Family Filmmaking 

BEIJING, Dec. 13, 2025 /PRNewswire/ -- On December 6th, the 3rd FamilyLens International Film Festival opened in Beijing. SmallRig, a global specialized provider of imaging solutions, collaborating with FamilyLens, is empowering family filmmaking through various initiatives, including the Family Filmmaking Co-Creation Initiative, a dedicated family filmmaking kit, and a social impact screening program.

Deepening the "Co-Creation Initiatives"

The Co-Creation Initiatives are a series of global creative initiatives open to filmmakers and image creators worldwide. Through deep collaboration across multiple dimensions — including product co-creation, discovery and promotion, and content co-creation — SmallRig aims to expand the boundaries of mobile filmmaking and bring the spirit of Free Your Dream to life with creators everywhere.

Following the launch of the Mobile Filmmaking Co-Creation Initiative at the 14th International Smartphone Film Festival, SmallRig announced the launch of the Family Filmmaking Co-Creation Initiative on December 6th at the 3rd FamilyLens International Film Festival. The initiative invites global creators and every family to participate, focusing on three core directions: product co-creation, work promotion, and content co-creation, to explore the possibilities of family filmmaking for everyone.

Mr. Zhou Yang, Founder and CEO of SmallRig, shared the inspiration for the initiative: "The initiative is rooted in the immense universality and profound emotional depth inherent in family narratives, which serve as a common emotional bond connecting global audiences. We firmly believe that in this era, where everyone can be a content creator, every family can and should film their own story. The instinct to create is deeply embedded in the human spirit, and every home is the origin of countless narratives."

Gu Xue, Founder and Director of the FamilyLens International Film Festival, stated: "We hope that people and practitioners around the world who care about family movies can find suitable solutions and gain insights from the Co-Creation Initiatives. We look forward to more and more people exploring the field of 'Home' together through this initiative."

To address the pain points of family filmmaking, SmallRig officially released the SmallRig Family Filmmaking Kit at the opening ceremony. The kit includes a high-quality microphone, fill light, and a portable tripod, specifically designed to achieve "professional function democratization" and "complex feature simplification." During the FamilyLens Workshop, attendees experienced the convenience of the equipment firsthand. Many expressed that the kit truly solves many problems, enabling ordinary families to complete necessary filming without specialized photography knowledge.

Social Impact Screening Program

The 3rd FamilyLens International Film Festival is open to the public from December 6th to 14th. The festival opened with the screening of well-received documentary: K-Family Affairs. In addition to the competition section, the festival features several distinctive sections, including the Reframing Home Movies— An Italian Retrospective, Youth Film Program,  Filmmaker in Focus, and the Social Impact Program. Four major awards, such as the Real-Life Portrait Award and the Artistic Exploration Award, will also be presented.

As a key component of the Co-Creation Initiatives, the SmallRig Image Development Fund partnered with the FamilyLens International Film Festival to curate the "Social Impact Screening Program." This unit focuses on elevating awareness of critical issues within the family unit, advocating for a new reflection: "Starting with Seeing, Concluding with Understanding."

Arum Nam, Director of K-Family Affairs, stated:

"Starting with the stories of your family, your friends, and yourself, I believe this personal narrative can connect directly to the bigger society."

SmallRig believes that truly meaningful social impact storytelling stems from awareness in proximity—achieved by using the lens to penetrate the daily surface and enabling a deep, empathetic "Seeing with Empathy."

The four featured works in this unit are:

• People of the Ascent
• Granny's Lost and Found
• Ruixi at Fourteen
• No Country For My Maternal Grandma

These films highlight four family issues that require "seeing": the yearning of left-behind children, the mental isolation of Alzheimer's patients, the elderly searching for subjectivity in their drifting lives, and the emotional volatility and struggle of Bipolar Disorder.

Strategic Outlook and Future Expansion

SmallRig will continue to support the Family Filmmaking Co-Creation Initiative's deep development through promotional campaigns and practical workshops focused on family movie scenarios.

The overall goal of SmallRig's Global Co-creation Initiative is to continuously explore and meet the growing, diverse needs of global creators across different vertical domains. SmallRig is committed to persistently expanding the co-creation model into more imaging sectors, collaborating with industry partners to push the boundaries of imaging and grant global creators broader creative freedom.

About SmallRig

Founded in 2013, SmallRig is an innovation-driven global company that designs and manufactures comprehensive support solutions and accessories for all content creation needs. Trusted by over four million creators globally, SmallRig pioneered the User Co-creation Design (UCD) philosophy and the DreamRig Program.

For more information, visit: www.smallrig.com.

** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **

SmallRig and FamilyLens Launch Global Family Filmmaking Initiative at 3rd FamilyLens International Film Festival

SmallRig and FamilyLens Launch Global Family Filmmaking Initiative at 3rd FamilyLens International Film Festival

SmallRig and FamilyLens Launch Global Family Filmmaking Initiative at 3rd FamilyLens International Film Festival