Skip to Content Facebook Feature Image

Flytxt mentioned as a Niche Player for Second Consecutive Year in the 2025 Gartner® Magic Quadrant™ for AI in CSP Customer and Business Operations

Business

Flytxt mentioned as a Niche Player for Second Consecutive Year in the 2025 Gartner® Magic Quadrant™ for AI in CSP Customer and Business Operations
Business

Business

Flytxt mentioned as a Niche Player for Second Consecutive Year in the 2025 Gartner® Magic Quadrant™ for AI in CSP Customer and Business Operations

2025-09-30 10:00 Last Updated At:10:25

DUBAI, UAE, Sept. 30, 2025 /PRNewswire/ -- Flytxt, a leading provider of Enterprise AI for telecom and other subscription businesses, has been named for the second year in a row as a Niche Player in the Gartner Magic Quadrant 2025 for AI in CSP Customer and Business Operations. Flytxt AI is massively trained with trillions of real-world data, and is purpose-built to drive high-impact decisions and actions for CSPs across sales & marketing, product & pricing, and customer care.

Flytxt has strengthened its AI solution portfolio with the recent launch of Niya-X, its Agentic AI system that empowers CSPs to take customer engagement to the next level. Niya-X makes engagement more conversational, proactive, context-aware, and autonomous, reducing human intervention while improving the speed and accuracy of actions. It also enables CSPs to adapt strategies, tactical plans, and actions in response to shifts in market dynamics and customer behavior faster compared to generic or custom AI.

"To us, being recognized for the second time in the Gartner Magic Quadrant truly validates our differentiated market play," said Dr. Vinod Vasudevan, CEO of Flytxt. "CSPs are increasingly operating as digital marketplaces, where speed and efficiency in decision-making directly shape customer and product outcomes. We see strong adoption of Flytxt AI in this new paradigm to drive autonomous decisions and actions that, on one hand, optimize product offerings, and on the other, customer engagement and consumption, accelerating value creation at scale."

Flytxt has partnered with more than 80 enterprises, including 75 CSPs in over 50 countries, helping them embed AI into everyday decision workflows for driving measurable business outcomes. 

Gartner, Magic Quadrant for AI in CSP Customer and Business Operations, By Pulkit Pandey, Amresh Nandan, Will Rice, Mounish Rai, 26 August 2025

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

For more information, please visit : https://flytxt.ai/

 

DUBAI, UAE, Sept. 30, 2025 /PRNewswire/ -- Flytxt, a leading provider of Enterprise AI for telecom and other subscription businesses, has been named for the second year in a row as a Niche Player in the Gartner Magic Quadrant 2025 for AI in CSP Customer and Business Operations. Flytxt AI is massively trained with trillions of real-world data, and is purpose-built to drive high-impact decisions and actions for CSPs across sales & marketing, product & pricing, and customer care.

Flytxt has strengthened its AI solution portfolio with the recent launch of Niya-X, its Agentic AI system that empowers CSPs to take customer engagement to the next level. Niya-X makes engagement more conversational, proactive, context-aware, and autonomous, reducing human intervention while improving the speed and accuracy of actions. It also enables CSPs to adapt strategies, tactical plans, and actions in response to shifts in market dynamics and customer behavior faster compared to generic or custom AI.

"To us, being recognized for the second time in the Gartner Magic Quadrant truly validates our differentiated market play," said Dr. Vinod Vasudevan, CEO of Flytxt. "CSPs are increasingly operating as digital marketplaces, where speed and efficiency in decision-making directly shape customer and product outcomes. We see strong adoption of Flytxt AI in this new paradigm to drive autonomous decisions and actions that, on one hand, optimize product offerings, and on the other, customer engagement and consumption, accelerating value creation at scale."

Flytxt has partnered with more than 80 enterprises, including 75 CSPs in over 50 countries, helping them embed AI into everyday decision workflows for driving measurable business outcomes. 

Gartner, Magic Quadrant for AI in CSP Customer and Business Operations, By Pulkit Pandey, Amresh Nandan, Will Rice, Mounish Rai, 26 August 2025

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

For more information, please visit : https://flytxt.ai/

 

** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **

Flytxt mentioned as a Niche Player for Second Consecutive Year in the 2025 Gartner® Magic Quadrant™ for AI in CSP Customer and Business Operations

Flytxt mentioned as a Niche Player for Second Consecutive Year in the 2025 Gartner® Magic Quadrant™ for AI in CSP Customer and Business Operations

The Initiative Aims to Address the Pain Points of Family Filmmaking 

BEIJING, Dec. 13, 2025 /PRNewswire/ -- On December 6th, the 3rd FamilyLens International Film Festival opened in Beijing. SmallRig, a global specialized provider of imaging solutions, collaborating with FamilyLens, is empowering family filmmaking through various initiatives, including the Family Filmmaking Co-Creation Initiative, a dedicated family filmmaking kit, and a social impact screening program.

Deepening the "Co-Creation Initiatives"

The Co-Creation Initiatives are a series of global creative initiatives open to filmmakers and image creators worldwide. Through deep collaboration across multiple dimensions — including product co-creation, discovery and promotion, and content co-creation — SmallRig aims to expand the boundaries of mobile filmmaking and bring the spirit of Free Your Dream to life with creators everywhere.

Following the launch of the Mobile Filmmaking Co-Creation Initiative at the 14th International Smartphone Film Festival, SmallRig announced the launch of the Family Filmmaking Co-Creation Initiative on December 6th at the 3rd FamilyLens International Film Festival. The initiative invites global creators and every family to participate, focusing on three core directions: product co-creation, work promotion, and content co-creation, to explore the possibilities of family filmmaking for everyone.

Mr. Zhou Yang, Founder and CEO of SmallRig, shared the inspiration for the initiative: "The initiative is rooted in the immense universality and profound emotional depth inherent in family narratives, which serve as a common emotional bond connecting global audiences. We firmly believe that in this era, where everyone can be a content creator, every family can and should film their own story. The instinct to create is deeply embedded in the human spirit, and every home is the origin of countless narratives."

Gu Xue, Founder and Director of the FamilyLens International Film Festival, stated: "We hope that people and practitioners around the world who care about family movies can find suitable solutions and gain insights from the Co-Creation Initiatives. We look forward to more and more people exploring the field of 'Home' together through this initiative."

To address the pain points of family filmmaking, SmallRig officially released the SmallRig Family Filmmaking Kit at the opening ceremony. The kit includes a high-quality microphone, fill light, and a portable tripod, specifically designed to achieve "professional function democratization" and "complex feature simplification." During the FamilyLens Workshop, attendees experienced the convenience of the equipment firsthand. Many expressed that the kit truly solves many problems, enabling ordinary families to complete necessary filming without specialized photography knowledge.

Social Impact Screening Program

The 3rd FamilyLens International Film Festival is open to the public from December 6th to 14th. The festival opened with the screening of well-received documentary: K-Family Affairs. In addition to the competition section, the festival features several distinctive sections, including the Reframing Home Movies— An Italian Retrospective, Youth Film Program,  Filmmaker in Focus, and the Social Impact Program. Four major awards, such as the Real-Life Portrait Award and the Artistic Exploration Award, will also be presented.

As a key component of the Co-Creation Initiatives, the SmallRig Image Development Fund partnered with the FamilyLens International Film Festival to curate the "Social Impact Screening Program." This unit focuses on elevating awareness of critical issues within the family unit, advocating for a new reflection: "Starting with Seeing, Concluding with Understanding."

Arum Nam, Director of K-Family Affairs, stated:

"Starting with the stories of your family, your friends, and yourself, I believe this personal narrative can connect directly to the bigger society."

SmallRig believes that truly meaningful social impact storytelling stems from awareness in proximity—achieved by using the lens to penetrate the daily surface and enabling a deep, empathetic "Seeing with Empathy."

The four featured works in this unit are:

  • People of the Ascent
  • Granny's Lost and Found
  • Ruixi at Fourteen
  • No Country For My Maternal Grandma

These films highlight four family issues that require "seeing": the yearning of left-behind children, the mental isolation of Alzheimer's patients, the elderly searching for subjectivity in their drifting lives, and the emotional volatility and struggle of Bipolar Disorder.

Strategic Outlook and Future Expansion

SmallRig will continue to support the Family Filmmaking Co-Creation Initiative's deep development through promotional campaigns and practical workshops focused on family movie scenarios.

The overall goal of SmallRig's Global Co-creation Initiative is to continuously explore and meet the growing, diverse needs of global creators across different vertical domains. SmallRig is committed to persistently expanding the co-creation model into more imaging sectors, collaborating with industry partners to push the boundaries of imaging and grant global creators broader creative freedom.

About SmallRig

Founded in 2013, SmallRig is an innovation-driven global company that designs and manufactures comprehensive support solutions and accessories for all content creation needs. Trusted by over four million creators globally, SmallRig pioneered the User Co-creation Design (UCD) philosophy and the DreamRig Program.

For more information, visit: www.smallrig.com.

** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **

SmallRig and FamilyLens Launch Global Family Filmmaking Initiative at 3rd FamilyLens International Film Festival

SmallRig and FamilyLens Launch Global Family Filmmaking Initiative at 3rd FamilyLens International Film Festival

SmallRig and FamilyLens Launch Global Family Filmmaking Initiative at 3rd FamilyLens International Film Festival

SmallRig and FamilyLens Launch Global Family Filmmaking Initiative at 3rd FamilyLens International Film Festival

SmallRig and FamilyLens Launch Global Family Filmmaking Initiative at 3rd FamilyLens International Film Festival

SmallRig and FamilyLens Launch Global Family Filmmaking Initiative at 3rd FamilyLens International Film Festival

Recommended Articles