ARMONK, N.Y., Dec. 5, 2025 /PRNewswire/ -- The Digital Operational Resilience Act (DORA) is a European Union regulation designed to ensure that financial entities—such as banks, insurance companies, and investment firms—and their critical Information and Communication Technology (ICT) providers can withstand and recover from technology disruptions, including cyber incidents and technical failures.
IBM (NYSE: IBM) was recently designated by the European Supervisory Authorities (EBA, EIOPA, ESMA) as a critical ICT third-party provider under DORA. This designation reflects the essential role that technology providers like IBM play in supporting the resilience of Europe's financial sector.
The objective is clear: strengthen operational resilience across Europe's financial ecosystem, mitigate systemic risk, and ensure trust in the stability and security of digital services.
What This Means for IBM and our Clients
IBM has long been a trusted partner to the world's financial services firms, with decades of experience supporting the financial sector and collaborating with financial regulators and oversight bodies worldwide.
This designation places IBM in-scope for supervision by European Supervisory Authorities as a critical third-party provider, and we will work closely with the ESAs to ensure operational and technical resilience that is critical to Europe's financial system.
For our clients, this designation reinforces IBM's longstanding commitment to operational resilience and regulatory compliance. We will continue to provide guidance and resources to help financial institutions meet their own DORA obligations while maintaining innovation and competitiveness.
Ahead of DORA's implementation, we have worked across our technology and services units to address requirements for both IBM and our clients, contributing to an EU-wide framework that protects the stability of Europe's financial system. We continually strengthen our cybersecurity technologies, defenses, and governance worldwide to meet the highest standards of security and operational resilience.
We look forward to constructive engagement with the European Supervisory Authorities and to drawing on our deep expertise in risk management, cybersecurity, and regulatory compliance to help clients navigate evolving requirements with confidence.
Our priorities include:
- Collaborating with regulators to ensure compliance and transparency
- Supporting financial institutions in meeting their own DORA obligations
- Investing in resilience to safeguard stability and trust in digital services
Together, we can help Europe's financial ecosystem remain secure, resilient, and ready for the future.
Learn more:
About IBM
IBM is a leading global hybrid cloud and AI, and business services provider, helping clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Thousands of governments and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM's hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM's breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM's legendary commitment to trust, transparency, responsibility, inclusivity and service.
For more information, visit https://research.ibm.com.
Media contact:
Lobna Hassan
IBM
lobna.hassan@ibm.com
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IBM Designated as a Critical Third-Party Provider Under EU DORA
KUALA LUMPUR, Malaysia, April 2, 2026 /PRNewswire/ -- BOH is honoured to have been invited to participate in Khazanah Nasional's Dana Warisan initiative at the iconic Bangunan Sultan Abdul Samad, one of Malaysia's most significant, historic and architecturally rich landmarks, renowned for its Moorish-inspired design.
The Dana Warisan initiative is part of the larger Warisan KL project which seeks to conserve and rejuvenate national heritage assets by reimagining them for adaptive reuse as inclusive, dynamic and living spaces. Launched by Prime Minister Dato' Seri Anwar Ibrahim, Warisan KL unites government agencies, GLCs, GLICs, private partners, and communities to transform heritage buildings into platforms that connect the past with the present, foster civic pride, engage communities - including visitors and tourists - and inspire future generations.
BOH's presence at Bangunan Sultan Abdul Samad reflects a shared history that dates back to the formative years of Kuala Lumpur. The Russell family, founders of BOH, have been part of Malaya's development since 1890, when John Russell, fondly known as 'Jack', arrived in the Straits Settlements as the Selangor Government Printer. Serving under the British Resident in Selangor, Jack played a key role in documenting Malaya's early governance, infrastructure and social life, at a time when the Government Offices, today known as the Bangunan Sultan Abdul Samad, stood at the heart of the nation's administrative life.
From the early years, the family actively participated in Malaya's progress, across printing, engineering, construction, mining, agriculture and commerce. This legacy continued on when J.A. Russell, one of Jack's sons, founded BOH Plantations in 1929, pioneering Malaya's first highland tea garden in the Cameron Highlands and laying the foundation for what would become Malaysia's most beloved tea brand.
"Being part of the Warisan KL initiative at Bangunan Sultan Abdul Samad is deeply meaningful for BOH," said Caroline Russell, Chairman of BOH. "It allows us to celebrate not only our own legacy but also the broader narrative of Malaysia's growth, one shaped by people, places and shared histories."
"Our journey in Malaya began in 1890, at a time when this very building symbolised administration, progress and the shaping of a nation," she added. "To share BOH's story within a landmark that has witnessed Malaysia's transformation is a powerful reminder that heritage is not static. It is an invaluable treasure we carry forward, nurture and pass on with purpose. We hope visitors will see how heritage lives on, not only in historic walls, but in ideas, values and everyday rituals, such as sharing a cup of tea," she reminisced.
Rooted in nearly a century of Malaysian heritage, BOH's history is one of enterprise, resilience and long-term stewardship - values that resonate strongly with Warisan KL's commitment to sustainable nation-building.
As part of this initiative, BOH is presenting curated exhibits recounting its legacy from 1890 to the present, offering visitors an immersive journey through its heritage and participation in Malaysia's development. Visitors can also take home a tangible part of this living legacy through BOH iconic teas, available for purchase at its onsite retail outlet.
"It is our hope that BOH's story can inspire Malaysians to reconnect with the past while looking confidently toward the future," added Caroline.
As BOH approaches a century of tea-making excellence, its participation in this rejuvenation project reaffirms a long-standing commitment to heritage, sustainability and community - brewing a legacy that continues to evolve with the nation. BOH…. Brewing for Tomorrow.
Visitor Information
- Venue: Bangunan Sultan Abdul Samad, Kuala Lumpur
- Access: BOH Gallery open to the public free of charge
- Opening Hours: Daily, 9.00am – 6.00pm
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BOH Shares its Deep 'Malayan' Roots and Living Legacy at Bangunan Sultan Abdul Samad through Khazanah's Dana Warisan Initiative
