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Strategic collaboration aims to enhance operational efficiency and mitigate risks by transitioning to a business process more aligned with regulatory requirements
HONG KONG, Dec. 18, 2025 /PRNewswire/ -- Cognizant (Nasdaq: CTSH) today announced a strategic collaboration with Bupa Hong Kong, a leading health insurance specialist in Hong Kong, to deliver Cognizant's first AI-driven Business-Process-as-a-Service (BPaaS) solution for claims modernization in the region. The five-year engagement represents the largest Intuitive Operations and Automation (IOA) services deal for Cognizant in Hong Kong.
Utilizing Cognizant's advanced expertise in AI-driven technologies, the new BPaaS solution integrates cloud-native technologies, generative AI-led claims automation and comprehensive fraud, waste, and abuse (FWA) detection. This cohesive strategy is designed to enhance Bupa's productivity, support Bupa's efforts to strengthen regulatory compliance and improve customer experience. The new solution aims to drive key KPIs for Bupa including faster claims processing, increased customer satisfaction and greater operational efficiency. The solution also aids streamline regulatory adherence and supports Bupa in consolidating talent, knowledge and resources to help enable more agile workflows. By decreasing average handling times and increasing automation, Bupa Hong Kong aims to increase its Net Promoter Scores, further solidifying its position as a leader in Hong Kong's health insurance sector.
"We're delighted to collaborate with Cognizant to adopt an AI-first approach aiming to streamline claims processing, reduce operational friction and mitigate risks – setting a new standard in health insurance," said Earvin Lim, Chief Information Officer at Bupa Hong Kong. "This collaboration marks an important milestone for Bupa Hong Kong as we embrace cutting-edge technologies to deliver even greater value to our customers. By leveraging Cognizant's expertise in AI-driven automation and cloud-native solutions, we are confident that this collaboration will not only help accelerate claims modernization but also support Bupa's regulatory compliance objectives and enhance customer satisfaction. Our vision is to lead the market in operational excellence, drive forward innovation that ultimately improves healthcare outcomes for the communities we serve in Hong Kong and beyond."
"Our collaboration with Bupa Hong Kong reflects Cognizant's shared commitment to innovation and delivering exceptional value to customers through AI-enabled operations, with this first-of-its-kind agreement in the region," said Ganesh Ayyar, President of Intuitive Operations and Automation and Industry Solutions Group at Cognizant. "At Cognizant, we believe the foundation of transformative AI lies in data. By addressing data debt and harnessing our AI Training Data Services, we're turning complexity into clarity—fueling intelligent systems that learn, adapt and scale under client-defined parameters."
"This relationship demonstrates our dedication to advancing digital transformation across the region," said Thomas Mathew, Vice President of ASEAN & Greater China at Cognizant. "As the collaboration develops, we see significant opportunities to support Bupa's technology and operational ambitions to deliver our BPaaS expertise more widely and deliver transformative solutions at scale. We look forward to working closely with Bupa to help shape the future of healthcare services for millions of people."
About Cognizant:
Cognizant (Nasdaq: CTSH) engineers' modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at http://www.cognizant.com or @cognizant.
Bupa – A health insurance specialist
Bupa is an international healthcare group dedicated to helping people live longer, healthier, happier lives and making a better world for over 70 years. We serve more than 38 million customers worldwide. With no shareholders, we reinvest our profits into enhancing healthcare for the benefit of current and future customers.
Bupa has been a health insurance specialist in Hong Kong since 1976, offering one-stop solutions across domestic and international health insurance, and healthcare services. Our comprehensive medical insurance schemes are tailored to meet individual needs, and we provide health solutions for companies of all sizes. We also have a team of registered nurses, health management professionals, and doctors who provide various expert healthcare support.
Our healthcare provision arm, Quality HealthCare Medical Services (QHMS), became part of Bupa in October 2013. QHMS offers Western Medicine, Traditional Chinese Medicine, Diagnostics & Imaging, Dental, Physiotherapy, Mental Health and Wellness services via a network of over 1,650 provider service points in Hong Kong.
For more information, visit www.bupa.com.hk/en/.
For more information about Cognizant and for media inquiries, please contact: globalpr@cognizant.com.
For more information about Bupa Hong Kong and for media inquiries, please contact Wendy Leung at wendy.leung@bupa.com.hk.
Photo - https://mma.prnasia.com/media2/2847886/Cognizant_Bupa_International.jpg?p=medium600
Logo - https://mma.prnasia.com/media2/1794711/Cognizant_Logo_V1.jpg?p=medium600
Strategic collaboration aims to enhance operational efficiency and mitigate risks by transitioning to a business process more aligned with regulatory requirements
HONG KONG, Dec. 18, 2025 /PRNewswire/ -- Cognizant (Nasdaq: CTSH) today announced a strategic collaboration with Bupa Hong Kong, a leading health insurance specialist in Hong Kong, to deliver Cognizant's first AI-driven Business-Process-as-a-Service (BPaaS) solution for claims modernization in the region. The five-year engagement represents the largest Intuitive Operations and Automation (IOA) services deal for Cognizant in Hong Kong.
Utilizing Cognizant's advanced expertise in AI-driven technologies, the new BPaaS solution integrates cloud-native technologies, generative AI-led claims automation and comprehensive fraud, waste, and abuse (FWA) detection. This cohesive strategy is designed to enhance Bupa's productivity, support Bupa's efforts to strengthen regulatory compliance and improve customer experience. The new solution aims to drive key KPIs for Bupa including faster claims processing, increased customer satisfaction and greater operational efficiency. The solution also aids streamline regulatory adherence and supports Bupa in consolidating talent, knowledge and resources to help enable more agile workflows. By decreasing average handling times and increasing automation, Bupa Hong Kong aims to increase its Net Promoter Scores, further solidifying its position as a leader in Hong Kong's health insurance sector.
"We're delighted to collaborate with Cognizant to adopt an AI-first approach aiming to streamline claims processing, reduce operational friction and mitigate risks – setting a new standard in health insurance," said Earvin Lim, Chief Information Officer at Bupa Hong Kong. "This collaboration marks an important milestone for Bupa Hong Kong as we embrace cutting-edge technologies to deliver even greater value to our customers. By leveraging Cognizant's expertise in AI-driven automation and cloud-native solutions, we are confident that this collaboration will not only help accelerate claims modernization but also support Bupa's regulatory compliance objectives and enhance customer satisfaction. Our vision is to lead the market in operational excellence, drive forward innovation that ultimately improves healthcare outcomes for the communities we serve in Hong Kong and beyond."
"Our collaboration with Bupa Hong Kong reflects Cognizant's shared commitment to innovation and delivering exceptional value to customers through AI-enabled operations, with this first-of-its-kind agreement in the region," said Ganesh Ayyar, President of Intuitive Operations and Automation and Industry Solutions Group at Cognizant. "At Cognizant, we believe the foundation of transformative AI lies in data. By addressing data debt and harnessing our AI Training Data Services, we're turning complexity into clarity—fueling intelligent systems that learn, adapt and scale under client-defined parameters."
"This relationship demonstrates our dedication to advancing digital transformation across the region," said Thomas Mathew, Vice President of ASEAN & Greater China at Cognizant. "As the collaboration develops, we see significant opportunities to support Bupa's technology and operational ambitions to deliver our BPaaS expertise more widely and deliver transformative solutions at scale. We look forward to working closely with Bupa to help shape the future of healthcare services for millions of people."
About Cognizant:
Cognizant (Nasdaq: CTSH) engineers' modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at http://www.cognizant.com or @cognizant.
Bupa – A health insurance specialist
Bupa is an international healthcare group dedicated to helping people live longer, healthier, happier lives and making a better world for over 70 years. We serve more than 38 million customers worldwide. With no shareholders, we reinvest our profits into enhancing healthcare for the benefit of current and future customers.
Bupa has been a health insurance specialist in Hong Kong since 1976, offering one-stop solutions across domestic and international health insurance, and healthcare services. Our comprehensive medical insurance schemes are tailored to meet individual needs, and we provide health solutions for companies of all sizes. We also have a team of registered nurses, health management professionals, and doctors who provide various expert healthcare support.
Our healthcare provision arm, Quality HealthCare Medical Services (QHMS), became part of Bupa in October 2013. QHMS offers Western Medicine, Traditional Chinese Medicine, Diagnostics & Imaging, Dental, Physiotherapy, Mental Health and Wellness services via a network of over 1,650 provider service points in Hong Kong.
For more information, visit www.bupa.com.hk/en/.
For more information about Cognizant and for media inquiries, please contact: globalpr@cognizant.com.
For more information about Bupa Hong Kong and for media inquiries, please contact Wendy Leung at wendy.leung@bupa.com.hk.
Photo - https://mma.prnasia.com/media2/2847886/Cognizant_Bupa_International.jpg?p=medium600
Logo - https://mma.prnasia.com/media2/1794711/Cognizant_Logo_V1.jpg?p=medium600
** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **
Bupa Hong Kong has selected Cognizant to deliver an AI-driven BPaaS solution to transform health insurance claims
- SK hynix 32Gb 1b die-based 256GB server DDR5 RDIMM completes compatibility validation with Intel Xeon 6 platform
- Demonstrates world-leading expertise in high-capacity DDR5 module technology
- SK hynix to proactively enhance customer satisfaction as a "Full-stack AI memory creator"
SEOUL, South Korea, Dec. 18, 2025 /PRNewswire/ -- SK hynix Inc. (or "the company", www.skhynix.com) announced today that it has become the first in the industry to complete the Intel Data Center Certified process to apply 256GB DDR5 RDIMM[1]—a high capacity server module based on 32Gb fifth-generation 10nm-class (1b) DRAM— to Intel® Xeon® 6 platform.
| 1Registered Dual In-Line Memory Module (RDIMM): DRAM module for server/workstation that includes a register or buffer chip to relay address and command signals between the memory controller and DRAM chip in a memory module |
1Registered Dual In-Line Memory Module (RDIMM): DRAM module for server/workstation that includes a register or buffer chip to relay address and command signals between the memory controller and DRAM chip in a memory module
As an Intel Data Center Certified system/platform, 256GB DDR5 RDIMM has completed extensive testing and rigorous validation by Intel's Advanced Data Center Development Laboratory, and is now the industry's first server module verified to provide reliable performance, compatibility and quality when combined with Intel Xeon processors. SK hynix has previously obtained similar validation in January this year for its 16Gb fourth-generation 10nm-class (1a) die-based 256GB product.
By becoming the first in the industry to validate compatibility with Intel's latest server platform, SK hynix is demonstrating technological leadership in high-capacity DDR5 modules. Based on this, the company will expand cooperation with major global data center operators and continue to lead the next-generation memory market in response to rapidly increasing demand from server customers.
In this new AI-driven infrastructure environment, memory has emerged as a critical determinant of performance. As AI inference models evolve beyond generating simple response to performing complex logical processes, the volume of data that must be processed in real time is growing exponentially. To manage these massive data sets swiftly and reliably, high-capacity and high-performance memory has become indispensable—driving a sharp increase in market demand.
The company anticipates its latest product to be the ideal solution to meet this growing demand. Servers equipped with the new module deliver up to 16% higher inference performance compared with those using 32Gb die-based 128GB products. In addition, by utilizing 32Gb DRAM chips, the design achieves up to approximately 18% lower power consumption than previous 256GB products based on 16Gb 1a DRAM. With this improved power efficiency and outstanding performance per watt[2], the company expects strong interest from data center customers.
| 2Performance per watt: An indicator of data capacity per second that can be processed per unit of power |
2Performance per watt: An indicator of data capacity per second that can be processed per unit of power
"We are now able to respond more swiftly to customer needs, solidifying our leadership in the server DDR5 DRAM market. As a full-stack AI memory creator, we will actively address the growing demand for high-performance, low-power, and high-capacity memory solutions to further enhance customer satisfaction." said Sangkwon Lee, head of DRAM Product Planning & Enablement at SK hynix.
"This achievement represents the culmination of collaborative engineering efforts across Intel and SK hynix and demonstrates our shared commitment to advancing memory technology. The high-capacity module addresses the increasingly demanding requirements of capacity-hungry workloads of AI applications, enabling our customers to unlock new levels of performance and efficiency in their data center operations," said Dr. Dimitrios Ziakas, VP of Platform Architecture, Intel Data Center Group.
About SK hynix Inc.
SK hynix Inc., headquartered in Korea, is the world's top tier semiconductor supplier offering Dynamic Random Access Memory chips ("DRAM") and flash memory chips ("NAND flash") for a wide range of distinguished customers globally. The Company's shares are traded on the Korea Exchange, and the Global Depository shares are listed on the Luxembourg Stock Exchange. Further information about SK hynix is available at www.skhynix.com, news.skhynix.com.
Intel, the Intel logo and other Intel marks are trademarks of Intel Corporation or its subsidiaries.
** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **
SK hynix First to Complete Intel Data Center Certification for 32Gb Die-based 256GB Server DDR5 RDIMM
SK hynix First to Complete Intel Data Center Certification for 32Gb Die-based 256GB Server DDR5 RDIMM
