NEW YORK (AP) — Instacart said Monday that it’s ending a program where some customers saw different prices for the same product ordered at the same time from the same store when using the delivery company’s service.
The program was meant to help grocers and other retailers learn more about what kinds of prices customers would pay for items, similar to how stores offer different prices for the same products at different locations. But it raised alarms after a report from Consumer Reports and two progressive advocacy groups, Groundwork Collaborative and More Perfect Union, said Instacart offered nearly three out of every four grocery items to shoppers at multiple prices in an experiment.
“At a time when families are working exceptionally hard to stretch every grocery dollar, those tests raised concerns, leaving some people questioning the prices they see on Instacart,” the company said in a Monday blog post. “That’s not okay – especially for a company built on trust, transparency, and affordability.”
Retailers will continue to set their own prices on the delivery website and they may still offer different prices at different brick-and-mortar locations, Instacart said, but “from now on, Instacart will not support any item price testing services.”
Instacart said these services were neither “ dynamic pricing,” a system where the price for something can go up when demand is high, nor “surveillance pricing,” where prices can be set based on a user's income, shopping history or other personal information. Instead, the company said it was offered to customers at random.
Some customers would simply see a slightly higher price for an item, while others would see a slightly lower price. The experiment by Consumer Reports and the two progressive advocacy groups, for example, found that Instacart customers saw one of five different prices for the same dozen of Lucerne eggs from a Safeway store in Washington, D.C.: $3.99, $4.28, $4.59, $4.69, or $4.79.
Instacart had been offering the price-testing service to retailers since 2023. The company declined to say how many customers may have been affected, but it will end the service, effective immediately.
Last week, in a separate case, Instacart agreed to pay $60 million in customer refunds to settle federal allegations of deceptive practices. The Federal Trade Commission had accused Instacart of falsely advertising free deliveries and not clearly disclosing service fees, which add as much as 15% to an order and must be paid for customers.
Instacart denied FTC allegations of wrongdoing and said it reached a settlement in order to move forward and focus on its business.
“Trust is earned through clarity and consistency,” Instacart said in its blog post Monday. “Customers should never have to second-guess the prices they’re seeing.”
FILE - An instacart logo and an instacart webpage are seen in New York, Sept. 6, 2023. (AP Photo/Richard Drew, File)
MELBOURNE, Australia (AP) — A man accused of killing 15 people at Sydney’s Bondi Beach conducted firearms training in an area of New South Wales state outside of Sydney with his father, according to Australian police documents released on Monday.
The documents, made public following Naveed Akram’s video court appearance from a Sydney hospital where he has been treated for an abdominal injury, said the two men recorded footage justifying the meticulously planned attack.
Officers wounded Akram at the scene of the Dec. 14 shooting and killed his father, 50-year-old Sajid Akram.
The state government confirmed Naveed Akram was transferred Monday from a hospital to a prison. Authorities identified neither facility.
The 24-year-old and his father began their attack by throwing four improvised explosive devices toward a crowd celebrating an annual Jewish event at Bondi Beach, but the devices failed to explode, the documents said.
Police described the devices as three aluminum pipe bombs and a tennis ball bomb containing an explosive, gunpowder and steel ball bearings. None detonated, but police described them as “viable” IEDs.
The pair had rented a room in the Sydney suburb of Campsie for three weeks before they left at 2:16 a.m. on the day of the attack. CCTV recorded them carrying what police allege were two shotguns, a rifle, five IEDs and two homemade Islamic State group flags wrapped in blankets.
Police also released images of the gunmen shooting from a footbridge, providing them with an elevated vantage point and the protection of waist-high concrete walls.
The largest IED was found after the gun battle near the footbridge in the trunk of the son’s car, which had been left draped with the flags.
Authorities have charged Akram with 59 offenses, including 15 counts of murder, 40 counts of causing harm with intent to murder in relation to the wounded survivors and one count of committing a terrorist act.
The antisemitic attack at the start of the eight-day Hanukkah celebration was Australia's worst mass shooting since a lone gunman killed 35 people in Tasmania state in 1996.
The New South Wales government introduced draft laws to Parliament on Monday that Premier Chris Minns said would become the toughest in Australia.
The new restrictions would include making Australian citizenship a condition of qualifying for a firearms license. That would have excluded Sajid Akram, who was an Indian citizen with a permanent resident visa.
Sajid Akram also legally owned six rifles and shotguns. A new legal limit for recreational shooters would be a maximum of four guns.
Police said a video found on Naveed Akram's phone shows him with his father expressing "their political and religious views and appear to summarise their justification for the Bondi terrorist attack.”
The men are seen in the video “condemning the acts of Zionists” while they also “adhere to a religiously motivated ideology linked to Islamic State,” police said.
Video shot in October shows them “firing shotguns and moving in a tactical manner” on grassland surrounded by trees, police said.
“There is evidence that the Accused and his father meticulously planned this terrorist attack for many months,” police allege.
An impromptu memorial that grew near the Bondi Pavilion after the massacre, as thousands of mourners brought flowers and heartfelt cards, was removed Monday as the beachfront returned to more normal activity. The Sydney Jewish Museum will preserve part of the memorial.
Victims' funerals continued Monday with French national Dan Elkayam's service held in the nearby suburb of Woollahra, at the heart of Sydney's Jewish life. The 27-year-old moved from Paris to Sydney a year ago.
The health department said 12 people wounded in the attack remained in hospitals on Monday.
Workers gather floral tributes, messages of support and items left as a memorial is dismantled in Sydney, Monday, Dec. 22, 2025, a week after an attack on a Jewish festival that left 15 dead. (AP Photo/Rick Rycroft)
People attend a ceremony to mark the National Day of Reflection for victims and survivors, at Bondi Beach in Sydney, Sunday, Dec. 21, 2025, following the Bondi shooting on Dec. 14. (AP Photo/Mark Baker)
Security officers gather near a gate at Bondi Beach in Sydney, Sunday, Dec. 21, 2025, ahead of a ceremony to mark the National Day of Reflection for victims and survivors from the Bondi shooting on Dec. 14. (AP Photo/Mark Baker)
