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Google teams up with Walmart and other retailers to enable shopping within Gemini AI chatbot

TECH

Google teams up with Walmart and other retailers to enable shopping within Gemini AI chatbot
TECH

TECH

Google teams up with Walmart and other retailers to enable shopping within Gemini AI chatbot

2026-01-12 06:06 Last Updated At:22:58

NEW YORK (AP) — Google said Sunday that it is expanding the shopping features in its AI chatbot by teaming up with Walmart, Shopify, Wayfair and other big retailers to turn the Gemini app into a virtual merchant as well as an assistant.

An instant checkout function will allow customers to make purchases from some businesses and through a range of payment providers without leaving the Gemini chat they used to find products, according to Walmart and Google.

The news was announced on the first day of the National Retail Federation’s annual convention in New York, which is expected to draw 40,000 attendees from retail and technology companies this week. The role of artificial intelligence in e-commerce and its impact on consumer behavior are expected to dominate the three-day event.

“The transition from traditional web or app search to agent-led commerce represents the next great evolution in retail," John Furner, Walmart's incoming president and CEO, said in a joint statement with Google and Alphabet CEO Sundar Pichaei.

Google’s new AI shopping feature works this way: if a customer asks what gear to get for a winter ski trip, for example, Gemini will return items from a participating retailers’ inventory.

In the case of Walmart, customers who link their Walmart and Google accounts will receive recommendations based on their past purchases, and any products they decide to buy via the chatbot could get combined with their existing Walmart or Sam's Club online shopping carts, according to the statement.

OpenAI and Walmart announced a similar deal in October, saying the partnership would allow ChatGPT members to use an instant checkout feature to shop for nearly everything available on Walmart’s website except for fresh food.

Google, OpenAI and Amazon all are racing to create tools that would allow for seamless AI-powered shopping by taking chatbot users from browsing to buying within the same program instead of having to go to a retailer’s website to complete a purchase. The race between OpenAI and Google has heated up in recent months.

Before the recent holiday shopping season, OpenAI launched an instant checkout feature within ChatGPT that allows users to buy products from select retailers and Etsy sellers without leaving the app.

San Francisco software company Salesforce estimated that AI influenced $272 billion, or 20%, of all global retail sales, in one way or another during the holiday shopping season.

Google said the AI-assisted shopping features in Gemini only would be available to U.S. users initially but that it planned to expand internationally in the coming months. Shoppers initially only can make payments through the cards linked to their Google accounts but soon will be able to make purchases using PayPal, the company said.

The aim of deploying chatbots in e-commerce is to make it easier for people to find what they’re looking for. Instead of entering search terms and keywords, they can type or use voice dictation, and refine their searches through a conversational back-and-forth. Tech companies also are rolling out “AI agents” that are a step beyond today's generative AI chatbots, though their ability to buy products on behalf of consumers is still limited.

“I’m under no false belief that there’s going to be a snap of the finger and then all of a sudden, agentic commerce is going to get everywhere," Mike Edmonds, PayPal's vice president of agentic commerce and commercial growth, said at Sunday's convention. But he cautioned retailers against taking a wait-and-see approach.

Shopify founder and CEO Tobi Lutke told a small group of reporters on Thursday that many people like the experience of “having a personal shopper who really gets them, understands them and can fit something in your budget," but Shopify also wants to make it doesn't “over automate."

“The person, the shopper, is in charge, and they can make the final call, but also we make it so that people find the perfect product for themselves,” he added.

Walmart's Furner said Sunday that the largest employer and retailer in the U.S. is trying to “close the gap between I want it and I have it” with the help of AI.

He and Pichaei announced from a stage at the National Retail Federation conference that Walmart plans to expand drone delivery service to 150 more stores in partnership with Wing, a division of Alphabet. The addition will bring Walmart's drone delivery locations with Wing to 270 by 2027, stretching from Los Angeles to Miami, the companies said.

FILE - Alphabet CEO Sundar Pichai speaks at a Google I/O event in Mountain View, Calif., Tuesday, May 20, 2025. (AP Photo/Jeff Chiu, File)

FILE - Alphabet CEO Sundar Pichai speaks at a Google I/O event in Mountain View, Calif., Tuesday, May 20, 2025. (AP Photo/Jeff Chiu, File)

JOHANNESBURG (AP) — South African soldiers deployed to high-crime areas have dismantled illegal gold mining operations in a community near Johannesburg, forcing some illegal miners to flee and abandon their equipment.

Police and the army recovered various tools used by illegal miners, including generators and drill machines — equipment documented by an Associated Press photographer on Thursday.

Makeshift trenches with food supplies and utensils belonging to the miners were also dismantled, with clothing items left behind after the miners fled the site in Randfontein, about 40 kilometers (25 miles) to the west of Johannesburg.

The operations were part of a rare move by the government to deploy soldiers in some of the country's most crime-ridden areas, including in the Western Cape province that includes the city of Cape Town and the economic hub province of Gauteng.

With dozens of abandoned mine shafts lining the outskirts of Johannesburg, illegal mining is rife in the area as heavily armed crime syndicates and informal miners known as “zama zamas” enter the shafts in search of leftover deposits of gold or other precious minerals.

It is illegal to mine without a government license, and in some places, the conditions are dangerous.

Other provinces with abandoned shafts, like the North West and Mpumalanga, have also experienced high levels of illegal mining, sometimes with tragic consequences.

Authorities say there are an estimated 30,000 illegal miners in South Africa, operating in some of its 6,000 abandoned mine shafts.

The government has noted an increase in illegal mining, which it estimates is worth more than $4 billion a year just in gold lost to criminal syndicates.

The trade is believed to be predominantly controlled by migrants from neighboring Lesotho, Zimbabwe, and Mozambique, stoking anger among South African communities against both the criminal bosses and foreigners living in the local community.

Responding to questions from lawmakers on Thursday, President Cyril Ramaphosa said the deployment of the troops would take place alongside other measures, such as strengthening anti-gang units and illegal mining task teams.

“The police will also be working with the National Prosecuting Authority on multi-disciplinary task teams to target the leadership, finances, firearms and logistics of these criminal networks,” Ramaphosa said.

South African National Defense Force soldiers recover a generator left behind by illegal miners, during a patrol in Randfontein, in Johannesburg, South Africa, Thursday, March 12, 2026. (AP Photo/Themba Hadebe)

South African National Defense Force soldiers recover a generator left behind by illegal miners, during a patrol in Randfontein, in Johannesburg, South Africa, Thursday, March 12, 2026. (AP Photo/Themba Hadebe)

A South African National Defense Force soldier patrols in a dense bush where illegal miners are operating, in Randfontein, in Johannesburg, South Africa, Thursday, March 12, 2026. (AP Photo/Themba Hadebe)

A South African National Defense Force soldier patrols in a dense bush where illegal miners are operating, in Randfontein, in Johannesburg, South Africa, Thursday, March 12, 2026. (AP Photo/Themba Hadebe)

South African National Defense Force soldiers retrieve clothing and food stock left by illegal miners, in Randfontein, in Johannesburg, South Africa, Thursday, March 12, 2026. (AP Photo/Themba Hadebe)

South African National Defense Force soldiers retrieve clothing and food stock left by illegal miners, in Randfontein, in Johannesburg, South Africa, Thursday, March 12, 2026. (AP Photo/Themba Hadebe)

South African National Defense Force soldiers and police officers cross a water stream used by illegal miners, during a patrol in Randfontein, in Johannesburg, South Africa, Thursday, March 12, 2026. (AP Photo/Themba Hadebe)

South African National Defense Force soldiers and police officers cross a water stream used by illegal miners, during a patrol in Randfontein, in Johannesburg, South Africa, Thursday, March 12, 2026. (AP Photo/Themba Hadebe)

South African National Defense Force soldiers and police officers load recovered generators and machinery left behind by illegal miners, during a patrol in Randfontein, west of Johannesburg, South Africa, Thursday, March 12, 2026. (AP Photo/Themba Hadebe)

South African National Defense Force soldiers and police officers load recovered generators and machinery left behind by illegal miners, during a patrol in Randfontein, west of Johannesburg, South Africa, Thursday, March 12, 2026. (AP Photo/Themba Hadebe)

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