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HKGAI COO Dr. Sara Huang Calls for Shift in AI Security from Passive Control to Proactive Prediction

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HKGAI COO Dr. Sara Huang Calls for Shift in AI Security from Passive Control to Proactive Prediction
HK

HK

HKGAI COO Dr. Sara Huang Calls for Shift in AI Security from Passive Control to Proactive Prediction

2026-01-22 12:44 Last Updated At:12:45

Dr. Sara HUANG, Chief Mainland Affairs Officer of the Hong Kong University of Science and Technology (HKUST), Chief Operating Officer of the Hong Kong Generative AI Research and Development Center (HKGAI), and Postdoctoral Researcher in AI Media at HKUST, attended the "Cyber Security Forum" organized by the Digital Policy Office of the HKSAR Government yesterday (January 20). In response to the evolving security landscape brought by Generative AI, Dr. HUANG shared HKGAI's practical R&D experience at the forum. She emphasized that AI security must progress from simply control to proactive prediction, employing rigorous engineering methods to ensure AI behavior is “visible, traceable, and calculable".

Dr. HUANG began by introducing the development of HKChat (港話通), a local AI assistant developed by HKGAI. Since its official launch on November 20 last year, HKChat has attracted more than 630,000 registered users in just two months. Responding to a vast array of daily localized inquiries—ranging from “Where can I find the best barbecued pork buns?” to “How do I get from HKUST to the Central Government Offices for a meeting?”—Dr. HUANG noted that this presents both “pressure and motivation”. She pointed out that users are not looking for generic answers, but for responses that are smarter, more timely, and precisely align with the Hong Kong context. Regarding public concerns about Al security, Dr. HUANG stressed the goal of keeping potential risks within a ‘visible and acceptable' range.

Bridging the Security Gap: Generative AI vs. Traditional Software

Dr. HUANG highlighted the fundamental differences between Generative AI and traditional software. "Traditional software executes based on fixed rules, whereas Generative AI generates content based on data and context. Therefore, risk is not confined to the system itself but extends throughout the entire process from data input to output."

She added that many AI security efforts today remain at the stage of “patching vulnerabilities". As the technology is increasingly applied in public services and legal consultations, passive defense can no longer meet operational demands. Proactive prediction, she emphasized, is essential to overcoming security challenges.

Dr. Sara HUANG (center) attended the Cyber Security Forum organized by the Digital Policy Office of the HKSAR Government yesterday (January 20).

Dr. Sara HUANG (center) attended the Cyber Security Forum organized by the Digital Policy Office of the HKSAR Government yesterday (January 20).

Building Foundational Capabilities for Proactive Prediction

Speaking about HKGAI's practical experience, Dr. HUANG stressed that the prerequisite for proactive prediction is a solid foundational capability. “AI security risks are often difficult to anticipate, not because of insufficient algorithms, but because the system cannot ‘see' or ‘calculate' clearly.” In its product development, HKGAI first focused on completing the collection of logs, call chains, and full-process input-output data to ensure that model behavior is traceable and monitorable. It has developed its own evaluation framework to build an analyzable, reviewable safety data system, providing the data backbone for proactive prediction.

Addressing issues faced by Generative AI, including data risks, linguistic induction, and hallucinations, Dr. HUANG introduced HKGAI's layered defense strategy:

Data Source Control: Constructing local, traceable knowledge bases. For instance, legal answers in “LexiHK” (港法通) are strictly based on official Hong Kong statutes and precedents, with mandatory source citations;

System-layer Defense: Implementing input restrictions, prompt audits, and security rewriting mechanisms to resist “jailbreak” inductions;

Output Refinement: Utilizing RAG (Retrieval-Augmented Generation), Agentic Search, and output verification to constrain model behavior and reduce hallucination risks.

Three Strategic Priorities to Enable Proactive Prediction

Looking ahead to the next 6–12 months, Dr. HUANG identified the lack of foundational infrastructure as the primary obstacle to advancing from passive defense to proactive prediction. “If logs are inconsistent and we cannot understand how an anomalous output was generated, early warning becomes impossible.” She recommended that the industry prioritize three areas:

1. Enhance Observability: Enhance logs and call chains to ensure model behavior is traceable from start to finish.

2. Enable Data-Driven Evaluation: Address data fragmentation and upgrade evaluations from manual spot-checks to data-driven, quantifiable systems.

3. Cultivate Hybrid Teams: Build teams that understand models, data, and security in tandem, integrating security considerations directly into the design phase.

Call for User Co-creation: Feedback Drives Iteration

Dr. HUANG highlighted the importance of a “repair mechanism”, encouraging users to provide instant feedback if they notice outdated or incorrect information while using HKChat. She noted that corrections from real users are the most valuable nutrients for model optimization, and HKGAI looks forward to working with all Hong Kong citizens to refine this homegrown model.

Dr. HUANG stated that Al innovative applications of generative AI and robust security protection are dialectically unified. HKGAI remains committed to the principles of making AI “visible, traceable, and calculable", while cultivating hybrid talents who “understand models, data, and security”. The Center will continue to explore a proactive, prediction-based AI security framework, with the goal of building a strong security shield for the high-quality development of Hong Kong's Al industry and supporting the safe deployment of AI technologies across more sectors.

HKChat, the homegrown AI assistant developed by the Hong Kong Generative AI Research and Development Center (HKGAI), today announced a formal strategic partnership with JD Kai Bo Supermarket, the local retail arm of JD.com. By leveraging their respective core strengths, the two parties will embark on a deep collaboration focused on user growth, service upgrades, and technical integration. This initiative aims to drive the seamless fusion of AI within retail scenarios, providing citizens with a more convenient and intelligent shopping experience while accelerating the digital transformation of Hong Kong’s retail sector.

Dr. SHEN Jianguang, Vice President, Director of JD.com, Chief Economist (right), Mr. LAM Hiu Ngai, Head of JD Kai Bo Supermarket (left), and Prof. Yike GUO, Provost of the Hong Kong University of Science and Technology (HKUST), and Director of HKGAI (center), posed for a handshake photo together to start the partnership.

Dr. SHEN Jianguang, Vice President, Director of JD.com, Chief Economist (right), Mr. LAM Hiu Ngai, Head of JD Kai Bo Supermarket (left), and Prof. Yike GUO, Provost of the Hong Kong University of Science and Technology (HKUST), and Director of HKGAI (center), posed for a handshake photo together to start the partnership.

As Hong Kong’s locally developed AI chatbot application, HKChat currently boasts over 720,000 registered users. Recognized for its “biliterate and trilingual” capabilities and extensive local knowledge base, the application has become a trusted “AI assistant” for efficient interaction and information retrieval among Hong Kong citizens. Meanwhile, JD Kai Bo Supermarket has been rooted in the Hong Kong retail market for nearly 30 years. Supported by JD.com’s robust global supply chain, it has earned significant consumer trust while establishing a comprehensive “New Retail” presence across both online and offline channels. This partnership marks a milestone in resource sharing and synergy to build a new “AI + Retail” ecosystem.

Under the terms of the agreement, the strategic collaboration will focus on three core pillars:

Mutual User Empowerment: Both parties will utilize their respective user bases and channel advantages to drive new user growth and achieve precise cross-segment marketing, thereby expanding market reach.

Integrated Loyalty Systems: The points systems of HKChat and JD Kai Bo Supermarket will be fully integrated. This allows users to exchange points across both platforms, offering enhanced consumer benefits and convenience while fostering customer loyalty.

Technical Scenario Integration: HKChat will deploy its mature intelligent dialogue technology to upgrade the AI features within JD Kai Bo’s shopping ecosystem. Users will be able to perform product inquiries, place orders, and seek consultations through natural language interaction, significantly improving shopping efficiency and experience.

This partnership represents a major step for HKChat in commercializing R&D achievements and expanding AI application scenarios. It is a critical strategic move to accelerate digital upgrades and enhance service competitiveness for JD Kai Bo Supermarket. By combining HKChat’s technological edge with JD Kai Bo Supermarket’s retail expertise, the collaboration will not only provide users with a dual experience of “intelligent interaction and convenient consumption” but also explore innovative AI-powered models for the retail industry.

Under the joint witness of Prof. Yike GUO, Provost of the Hong Kong University of Science and Technology (HKUST), and Director of HKGAI (1st left), and Dr. SHEN Jianguang, Vice President, Director of JD.com, Chief Economist (1st right), the representatives of HKChat and JD Kai Bo Supermarket formally announced a formal strategic partnership.

Under the joint witness of Prof. Yike GUO, Provost of the Hong Kong University of Science and Technology (HKUST), and Director of HKGAI (1st left), and Dr. SHEN Jianguang, Vice President, Director of JD.com, Chief Economist (1st right), the representatives of HKChat and JD Kai Bo Supermarket formally announced a formal strategic partnership.

Representatives from both organizations stated that they will continue to deepen their cooperation, expand service boundaries, and optimize the overall user experience. This initiative is expected to inject new momentum into Hong Kong’s digital economy and support the city’s development as an international innovation and technology hub and a high-quality living circle.

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