Amadeus acquires SkyLink to accelerate the deployment of AI in travel

• As the industry moves from AI proof of concepts to adoption, Amadeus takes the next step in delivering meaningful AI use cases at scale with the acquisition of SkyLink 
• Amadeus to enable smarter, more automated and faster travel bookings by adding SkyLink's AI-driven conversational technology to its product portfolio to assist travelers and employees on the road

NEW YORK, Feb. 26, 2026 /PRNewswire/ -- Amadeus today announces the acquisition of SkyLink, an AI-first, New York headquartered technology company with a strong reputation in the US, specializing in orchestration and conversational automation.

Founded to improve the corporate travel experience, SkyLink has built a proprietary AI architecture and multilayer orchestration engine designed to integrate simply and seamlessly into chat platforms.

This enables travelers to smoothly book and service flights and hotels conversationally in a matter of seconds, while businesses can benefit from meaningful cost savings as well as productivity gains as their employees unlock time for higher-value work. With adoption accelerating quickly, and tens of thousands of bookings already completed, SkyLink is already showing how cleverly designed AI can raise the standard for speed, simplicity, and user satisfaction.

Against a backdrop that is shifting from proof of concepts to adoption of AI, this acquisition further underpins Amadeus' strategy to deploy AI use cases that deliver meaningful value across the travel industry, grounded in scalability and operational reality, building on Amadeus' longstanding application of AI to optimize travel operations.

As part of this approach, Amadeus is progressively enabling its products with AI-powered conversational layers that help customers' employees more easily access insights and make fuller use of existing capabilities. SkyLink's AI-native framework complements Amadeus' global scale, strong technology, suite of APIs, and deep industry expertise. Operating across more than 190 markets and processing billions of search requests and millions of travel transactions every day, Amadeus' scale enables AI to be applied reliably and at volume, supporting more relevant and efficient traveler interactions.

One immediate tangible benefit of this deal to the traveler is SkyLink's complementary technology to support the evolving needs of the Travel Management Company (TMC) world. This will enhance and extend Amadeus' solution capabilities for corporate travel, particularly expanding Amadeus' existing strong customer base in North America.

Over time, Amadeus will be expanding these AI-driven conversational capabilities beyond corporate travel, across airlines, airports and hospitality, and the wider travel ecosystem, again reinforcing Amadeus' existing portfolio that enables customers to deploy AI-powered conversational companions, supporting travelers before, during and after the journey and allowing travel providers to deliver more seamless and responsive experiences at scale.

"Combining our AI-native technology with Amadeus' scale and industry reach will allow us to deploy our technology faster and bring powerful new capabilities that benefit travelers and companies across the travel industry. It's a pivotal time to deliver concrete AI solutions and, now with Amadeus, we can accelerate the next phase of travel innovation" said Atyab Bhatti, CEO & Co-Founder, SkyLink.

Luis Maroto, President and CEO, Amadeus said: "Amadeus is the embedded and neutral execution layer for travel; built on three pillars: our global scale, the power of our integrated and deeply connected business logic, and our status as a trusted system of record in the industry since 1987. These pillars enable us to apply AI-driven capabilities consistently across airlines, airports, hotels, travel sellers and the wider travel ecosystem. Our technology is deeply integrated across the travel industry, connecting systems and workflows developed over decades. It combines industrial-grade reliability, operational resilience, and data-driven insight that enable us to deploy AI in real-world production environments globally. Together, these pillars reinforce Amadeus' role as the trusted technology partner enabling innovation at scale and allowing AI to augment and reinforce the travel experience."

Strategic partnerships with leading technology companies and targeted investments support Amadeus' long-term approach to applying AI where it delivers operational value across the travel ecosystem. Guided by a robust AI ethics framework, Amadeus ensures that cutting-edge AI is developed responsibly, securely, and with meaningful impact for the industry.

As part of this approach, Amadeus continues to refine how developers and partners access its AI capabilities and beyond, prioritizing secure, scalable interfaces aligned with real world usage.

Notes to the editors:

About Amadeus

Amadeus makes the experience of travel better for everyone, everywhere by inspiring innovation, partnerships and responsibility to people, places and planet.

Our technology powers the travel and tourism industry. Inspiring more open ways of working. More connected ways of thinking, centered around the traveler. Our open platform connects the global travel and hospitality ecosystem. From startups to big industry players and governments too. Together, transforming how travel works.

We are working to make travel a force for social and environmental good. A collective responsibility to protect and improve the people and places we visit, ensuring travel continues to make positive contribution to our world.

We apply innovation to meet new needs, to solve real challenges. Our truly diverse global workforce, made up of 150 nationalities, is passionate about travel and technology.

We are an IBEX 35 company, listed on the Spanish Stock Exchange under AMS.MC. We have also been recognized by the Dow Jones Sustainability Index for the last 13 years.

Amadeus. It's how travel works better.

Learn more about Amadeus at www.amadeus.com

About SkyLink

SkyLink is an AI-native corporate travel platform transforming how enterprises plan, book, and manage travel. Headquartered in New York, SkyLink is a Y Combinator-backed technology company that combines conversational AI with deep travel industry integrations to deliver a modern alternative to traditional booking tools and agent-driven offline workflows. SkyLink was built from the ground up around autonomous workflows that understand traveler intent, company policy, and operational constraints in real time. The platform orchestrates complex travel decisions — including search, policy compliance, and booking management & execution— through a natural conversational interface embedded directly into workplace tools such as Slack and Microsoft Teams. By automating complex travel workflows and reducing reliance on manual coordination, SkyLink helps enterprises improve traveler experience, increase efficiency, and optimize travel.

NEW YORK, Feb. 26, 2026 /PRNewswire/ -- Amadeus today announces the acquisition of SkyLink, an AI-first, New York headquartered technology company with a strong reputation in the US, specializing in orchestration and conversational automation.

Founded to improve the corporate travel experience, SkyLink has built a proprietary AI architecture and multilayer orchestration engine designed to integrate simply and seamlessly into chat platforms.

This enables travelers to smoothly book and service flights and hotels conversationally in a matter of seconds, while businesses can benefit from meaningful cost savings as well as productivity gains as their employees unlock time for higher-value work. With adoption accelerating quickly, and tens of thousands of bookings already completed, SkyLink is already showing how cleverly designed AI can raise the standard for speed, simplicity, and user satisfaction.

Against a backdrop that is shifting from proof of concepts to adoption of AI, this acquisition further underpins Amadeus' strategy to deploy AI use cases that deliver meaningful value across the travel industry, grounded in scalability and operational reality, building on Amadeus' longstanding application of AI to optimize travel operations.

As part of this approach, Amadeus is progressively enabling its products with AI-powered conversational layers that help customers' employees more easily access insights and make fuller use of existing capabilities. SkyLink's AI-native framework complements Amadeus' global scale, strong technology, suite of APIs, and deep industry expertise. Operating across more than 190 markets and processing billions of search requests and millions of travel transactions every day, Amadeus' scale enables AI to be applied reliably and at volume, supporting more relevant and efficient traveler interactions.

One immediate tangible benefit of this deal to the traveler is SkyLink's complementary technology to support the evolving needs of the Travel Management Company (TMC) world. This will enhance and extend Amadeus' solution capabilities for corporate travel, particularly expanding Amadeus' existing strong customer base in North America.

Over time, Amadeus will be expanding these AI-driven conversational capabilities beyond corporate travel, across airlines, airports and hospitality, and the wider travel ecosystem, again reinforcing Amadeus' existing portfolio that enables customers to deploy AI-powered conversational companions, supporting travelers before, during and after the journey and allowing travel providers to deliver more seamless and responsive experiences at scale.

"Combining our AI-native technology with Amadeus' scale and industry reach will allow us to deploy our technology faster and bring powerful new capabilities that benefit travelers and companies across the travel industry. It's a pivotal time to deliver concrete AI solutions and, now with Amadeus, we can accelerate the next phase of travel innovation" said Atyab Bhatti, CEO & Co-Founder, SkyLink.

Luis Maroto, President and CEO, Amadeus said: "Amadeus is the embedded and neutral execution layer for travel; built on three pillars: our global scale, the power of our integrated and deeply connected business logic, and our status as a trusted system of record in the industry since 1987. These pillars enable us to apply AI-driven capabilities consistently across airlines, airports, hotels, travel sellers and the wider travel ecosystem. Our technology is deeply integrated across the travel industry, connecting systems and workflows developed over decades. It combines industrial-grade reliability, operational resilience, and data-driven insight that enable us to deploy AI in real-world production environments globally. Together, these pillars reinforce Amadeus' role as the trusted technology partner enabling innovation at scale and allowing AI to augment and reinforce the travel experience."

Strategic partnerships with leading technology companies and targeted investments support Amadeus' long-term approach to applying AI where it delivers operational value across the travel ecosystem. Guided by a robust AI ethics framework, Amadeus ensures that cutting-edge AI is developed responsibly, securely, and with meaningful impact for the industry.

As part of this approach, Amadeus continues to refine how developers and partners access its AI capabilities and beyond, prioritizing secure, scalable interfaces aligned with real world usage.

Notes to the editors:

About Amadeus

Amadeus makes the experience of travel better for everyone, everywhere by inspiring innovation, partnerships and responsibility to people, places and planet.

Our technology powers the travel and tourism industry. Inspiring more open ways of working. More connected ways of thinking, centered around the traveler. Our open platform connects the global travel and hospitality ecosystem. From startups to big industry players and governments too. Together, transforming how travel works.

We are working to make travel a force for social and environmental good. A collective responsibility to protect and improve the people and places we visit, ensuring travel continues to make positive contribution to our world.

We apply innovation to meet new needs, to solve real challenges. Our truly diverse global workforce, made up of 150 nationalities, is passionate about travel and technology.

We are an IBEX 35 company, listed on the Spanish Stock Exchange under AMS.MC. We have also been recognized by the Dow Jones Sustainability Index for the last 13 years.

Amadeus. It's how travel works better.

Learn more about Amadeus at www.amadeus.com

About SkyLink

SkyLink is an AI-native corporate travel platform transforming how enterprises plan, book, and manage travel. Headquartered in New York, SkyLink is a Y Combinator-backed technology company that combines conversational AI with deep travel industry integrations to deliver a modern alternative to traditional booking tools and agent-driven offline workflows. SkyLink was built from the ground up around autonomous workflows that understand traveler intent, company policy, and operational constraints in real time. The platform orchestrates complex travel decisions — including search, policy compliance, and booking management & execution— through a natural conversational interface embedded directly into workplace tools such as Slack and Microsoft Teams. By automating complex travel workflows and reducing reliance on manual coordination, SkyLink helps enterprises improve traveler experience, increase efficiency, and optimize travel.

** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **

Amadeus acquires SkyLink to accelerate the deployment of AI in travel

Enabling scalable connectivity with Intuition's advanced cloud-native capabilities

HERNDON, Va., Feb. 26, 2026 /PRNewswire/ -- ST Engineering iDirect, a global leader in satellite communications, is partnering with leading Mexican connectivity service provider AiTelecom to deploy its next-generation Intuition satellite ground system that will enable the delivery of high-performance connectivity across Mexico. Delivered through the flexible and scalable Intuition Unbound Infrastructure-as-a-Service (IaaS) model, this will enable faster network deployment, improved disaster resilience, and expanded access to reliable digital services, advancing Mexico's efforts toward inclusive digital connectivity.

"For Mexico, satellite-enabled connectivity is no longer just a backup — it's part of the country´s critical infrastructure. Our partnership with ST Engineering iDirect and the Intuition system enable a resilient, integrated network that ensures communities, industries, and public services remain reliably and efficiently connected, even where terrestrial infrastructure is unavailable, limited or disrupted," said Orlando Castillo, CEO of AiTelecom.

Through ST Engineering iDirect, AiTelecom will be able to support future-ready connectivity — including NTN (non-terrestrial network)-enabled architectures — while maintaining local control and regulatory alignment. Intuition delivers:

• Up to 70% resource savings through dynamic, cloud-native scaling of compute requirements.
• Optimized hardware utilization and a significantly reduced footprint.
• Cost effective high-density performance, including savings up to 50%.
• Faster capacity allocation and smarter resource management enabled through Global Bandwidth Management technology combined with Mx-DMA MRC waveform.
• Telco-grade reliability and security for future cloud deployments.

Additionally, Intuition Unbound's as-a-service model provides AiTelecom with predictable operational costs and continuous access to ST Engineering iDirect's latest technology advancements, ensuring the company's network scales efficiently as it delivers superior quality of service to its customers.

"Our collaboration with AiTelecom combines our global satellite expertise with their strong local operational leadership to extend reliable connectivity into areas where terrestrial networks alone cannot scale," said Darren Ludington, Regional Vice President, Americas at ST Engineering iDirect. "Intuition and our Unbound business model deliver the technical sophistication and flexibility required to address the unique needs of the Mexican market, enabling AiTelecom to provide high-performance, scalable connectivity with confidence as they grow and adapt to serve customers across the region."

According to Trade.gov, about 30% of Mexico's population lives in communities without reliable broadband coverage, effectively excluding them and local businesses from dependable broadband services. Additionally, 1.6 million Mexican businesses may struggle with unreliable, slow, or no broadband, making digital commerce, cloud services, remote work, and modern communications difficult or impossible.

Intuition will underpin AiTelecom's planned commercial services launch across Mexico in the fourth quarter of 2026, providing scalable, future-proof connectivity to support commercial and government applications.

ST Engineering iDirect, a subsidiary of ST Engineering, is a global leader in satellite communications (satcom) providing technology and solutions that enable its customers to expand their business, differentiate their services and optimize their satcom networks. With over 40 years of delivering innovation focused on solving satellite's most critical economic and technology challenges we are committed to shaping the future of how the world connects. The product portfolio, branded iDirect, represents the highest standards in performance, efficiency and reliability, making it possible for its customers to deliver the best satcom connectivity experience anywhere in the world. ST Engineering iDirect is a leader in key industries including mobility, broadcast and military/government. In 2007, iDirect Government was formed to better serve the U.S. government and defense communities. For more information visit www.idirect.net.

 

Enabling scalable connectivity with Intuition's advanced cloud-native capabilities

HERNDON, Va., Feb. 26, 2026 /PRNewswire/ -- ST Engineering iDirect, a global leader in satellite communications, is partnering with leading Mexican connectivity service provider AiTelecom to deploy its next-generation Intuition satellite ground system that will enable the delivery of high-performance connectivity across Mexico. Delivered through the flexible and scalable Intuition Unbound Infrastructure-as-a-Service (IaaS) model, this will enable faster network deployment, improved disaster resilience, and expanded access to reliable digital services, advancing Mexico's efforts toward inclusive digital connectivity.

"For Mexico, satellite-enabled connectivity is no longer just a backup — it's part of the country´s critical infrastructure. Our partnership with ST Engineering iDirect and the Intuition system enable a resilient, integrated network that ensures communities, industries, and public services remain reliably and efficiently connected, even where terrestrial infrastructure is unavailable, limited or disrupted," said Orlando Castillo, CEO of AiTelecom.

Through ST Engineering iDirect, AiTelecom will be able to support future-ready connectivity — including NTN (non-terrestrial network)-enabled architectures — while maintaining local control and regulatory alignment. Intuition delivers:

• Up to 70% resource savings through dynamic, cloud-native scaling of compute requirements.
• Optimized hardware utilization and a significantly reduced footprint.
• Cost effective high-density performance, including savings up to 50%.
• Faster capacity allocation and smarter resource management enabled through Global Bandwidth Management technology combined with Mx-DMA MRC waveform.
• Telco-grade reliability and security for future cloud deployments.

Additionally, Intuition Unbound's as-a-service model provides AiTelecom with predictable operational costs and continuous access to ST Engineering iDirect's latest technology advancements, ensuring the company's network scales efficiently as it delivers superior quality of service to its customers.

"Our collaboration with AiTelecom combines our global satellite expertise with their strong local operational leadership to extend reliable connectivity into areas where terrestrial networks alone cannot scale," said Darren Ludington, Regional Vice President, Americas at ST Engineering iDirect. "Intuition and our Unbound business model deliver the technical sophistication and flexibility required to address the unique needs of the Mexican market, enabling AiTelecom to provide high-performance, scalable connectivity with confidence as they grow and adapt to serve customers across the region."

According to Trade.gov, about 30% of Mexico's population lives in communities without reliable broadband coverage, effectively excluding them and local businesses from dependable broadband services. Additionally, 1.6 million Mexican businesses may struggle with unreliable, slow, or no broadband, making digital commerce, cloud services, remote work, and modern communications difficult or impossible.

Intuition will underpin AiTelecom's planned commercial services launch across Mexico in the fourth quarter of 2026, providing scalable, future-proof connectivity to support commercial and government applications.

ST Engineering iDirect, a subsidiary of ST Engineering, is a global leader in satellite communications (satcom) providing technology and solutions that enable its customers to expand their business, differentiate their services and optimize their satcom networks. With over 40 years of delivering innovation focused on solving satellite's most critical economic and technology challenges we are committed to shaping the future of how the world connects. The product portfolio, branded iDirect, represents the highest standards in performance, efficiency and reliability, making it possible for its customers to deliver the best satcom connectivity experience anywhere in the world. ST Engineering iDirect is a leader in key industries including mobility, broadcast and military/government. In 2007, iDirect Government was formed to better serve the U.S. government and defense communities. For more information visit www.idirect.net.

 

** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **

ST Engineering iDirect's Intuition Ground System to Enhance Connectivity for AiTelecom