PROTECTHEALTH STRENGTHENS GOVERNANCE AND SERVICE CONTINUITY WITH ISO 22301 BCMS CERTIFICATION

CYBERJAYA, Malaysia, March 4, 2026 /PRNewswire/ -- ProtectHealth Corporation Sdn. Bhd. has reinforced its role as a key government agency and strategic purchaser of healthcare services with the successful attainment of the ISO 22301:2019/AMD1:2024 Business Continuity Management System (BCMS) Certification.

The certification reflects ProtectHealth's commitment to strong governance and operational resilience, ensuring the continuity of critical healthcare financing initiatives and public-private partnerships. It underscores the organisation's responsibility to deliver reliable, accessible and uninterrupted healthcare services to beneficiaries nationwide.

The certified BCMS supports the sustained delivery of ProtectHealth managed initiatives, including PeKa B40, Skim Perubatan MADANI, Skim Perlindungan Insurans Kesihatan Pekerja Asing (SPIKPA) and the Hospital Services Outsourcing Programme (HSOP), by safeguarding core operational, financial and coordination functions.

ProtectHealth Corporation's Chief Executive Officer, Wan Mohd Hazwan Wan Mohd Najib, said the certification demonstrates the organisation's preparedness in managing disruptions while maintaining service continuity.

"This certification demonstrates our commitment to stakeholders by ensuring that robust systems are in place to protect operations, manage risks effectively and enable swift recovery, so that essential services continue without disruption," he said.

CyberSecurity Malaysia's Acting Chief Executive Officer, Roshdi Hj Ahmad, said the achievement reflects ProtectHealth's proactive approach in embedding business continuity as a core organisational capability.

"Business continuity is a key element of good governance. This certification reflects ProtectHealth's strong leadership in safeguarding the continuous delivery of critical healthcare services, protecting public resources and strengthening institutional resilience," he said.

The BCMS certification journey commenced on 17 April 2025, with ProtectHealth successfully fulfilling all certification requirements in less than one year, positioning the organisation among entities that have achieved certification within a notably efficient timeframe.

In line with its continuous improvement agenda, ProtectHealth is also preparing to pursue ISO/IEC 27001 Information Security Management System (ISMS) certification, further strengthening information security governance in alignment with internationally recognised standards.

PROTECTHEALTH CORPORATION SDN. BHD.

About ProtectHealth Corporation Sdn. Bhd.

ProtectHealth Corporation Sdn. Bhd. (ProtectHealth), incorporated on 19 December 2016, is a wholly owned subsidiary of ProtectHealth Malaysia, established under the Ministry of Health Malaysia (MOH). As a not-for-profit company, ProtectHealth is mandated to coordinate, administer, and manage healthcare-related initiatives focusing on sustainable health financing and equitable access to care.

ProtectHealth serves as the scheme administrator for the Skim Perubatan MADANI, Skim Peduli Kesihatan untuk Kumpulan B40 (PeKa B40), and the Hospital Services Outsourcing Programme (HSOP). The company also acts as the electronic service provider (ESP) for the Skim Perlindungan Insurans Kesihatan Pekerja Asing (SPIKPA) and was the key implementer for private medical practitioner and healthcare NGO participation in the National COVID-19 Immunisation Programme (PICK).

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PROTECTHEALTH STRENGTHENS GOVERNANCE AND SERVICE CONTINUITY WITH ISO 22301 BCMS CERTIFICATION

MONT-SAINT-GUILBERT, Belgium, March 4, 2026 /PRNewswire/ -- OpenWay is included in the 2026 Gartner Market Guide for Digital Commerce Payment Platforms.

As noted by Gartner, "Digital commerce leaders responsible for online and mobile payments should use this Market Guide to understand this complex, rapidly evolving market, as well as the related vendor platform landscape."

In the report, Gartner identified OpenWay as a Representative Vendor for its product, the Way4 Merchant Acquiring platform.

The report states that the digital commerce payment market remains complex and dynamic. While certain segments such as wholesale processing, hosted payment pages, and tokenization have reached maturity, the market continues to evolve. Gartner notes that the global retail e-commerce market is projected to grow at a compound annual growth rate of 6.3 % from 2025 to 2030, reaching a market size of $4,964 trillion dollars by 2030 up from $3,660 trillion in 2025. In this context, Gartner recommends that organizations treat payments as a strategic business function and select vendors that provide opportunities to increase revenue and profit through value-added services that allow them to manage the payment experience and optimize acceptance rates. They should ensure that the business' current and future payment strategy can be supported by the selected vendor by validating market support, payment methods and services the business requires. Moreover, geographic expansion plans that impact payments for the next three to five years are recommended to be included in that strategy.

Way4 is a platform that supports diverse payment scenarios across digital commerce ecosystems.

Way4 Merchant Acquiring is a full-stack digital payment software platform used by leading global banks, top-tier acquirers, payment processors, PayFacs, PSPs, retailers, and fintechs. It supports all merchant categories and sizes, multiple business models, and both card and non-card payments, including digital currencies, wallets, and quasi-money instruments such as fuel liters, airtime, or sustainability points. Built as a configurable omnichannel real-time platform, Way4 enables large acquirers to launch new payment solutions within months and introduce new products or pricing models within weeks while maintaining high availability for large-scale cross-border portfolios of up to 2 million merchants.

We believe OpenWay's inclusion reflects Gartner's identification of vendors that meet these criteria within the Market Guide's defined scope.

Gartner Disclaimer
Gartner, Market Guide for Digital Commerce Payment Platforms, Debbie Buckland, Peter Ryan, 12 January 2026

GARTNER is a trademark of Gartner, Inc. and/or its affiliates. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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Gartner® Recognizes OpenWay Group in the 2026 Market Guide for Digital Commerce Payment Platforms