Tencent Cloud Powers iyzico's European Expansion with Secure, Scalable Payment Infrastructure

BARCELONA, Spain, March 12, 2026 /PRNewswire/ -- At Mobile World Congress (MWC) 2026, Tencent Cloud, the cloud business of global technology company Tencent, announced a collaboration with iyzico, a leading Turkish fintech company, to support iyzico's European expansion and the launch of its first cloud-based production platform in the region. Built on Tencent Cloud's IaaS infrastructure, the deployment reflects its growing role in supporting regulated financial institutions across Europe's fintech ecosystem.

Founded in Türkiye, iyzico provides virtual, in-store and supplier network payment solutions and AI-powered payment technologies to e-commerce, retail and B2B businesses of all sizes. Its secure and user-friendly platform simplifies complex payment processes and supports transactions for more than 185,000 merchants including some of Türkiye's and the world's biggest e-commerce players and SMEs. By delivering safe and seamless payment experiences for consumers, iyzico has established itself as a key payment infrastructure provider within Türkiye's rapidly growing e-commerce ecosystem.

Building a Financial-Grade Cloud Foundation
To support its European expansion, iyzico required a secure and compliant cloud foundation capable of meeting strict financial regulations while enabling new operational capabilities. This included end-to-end delivery support, from Terraform-based code delivery to hands-on infrastructure setup.

In response, Tencent Cloud worked with iyzico to establish its first cloud-based production platform in the region. Developed on a robust full-stack architecture spanning compute, networking, storage, and security services, the platform supports mission-critical payment workloads with high availability and resilience. Leveraging Tencent Cloud's IaaS portfolio, engineered to meet stringent performance, security and compliance standards, iyzico can launch and scale its payment services across Europe.

High Availability and Resilient Performance
Deployed across Tencent Cloud's Frankfurt availability zones, the solution delivers reliable, low latency performance within Europe. The dual availability zone design, combined with rapid database failover and elastic resource scaling, allows iyzico to maintain uninterrupted transaction processing even during peak demand. Tencent Cloud's local infrastructure presence also supports regulatory compliance while maintaining seamless payment experiences for European consumers.

From Deployment to Growth
The collaboration extended from architecture design through automated deployment and operational handover, enabling a rapid production rollout and establishing a secure, scalable foundation for growth. Supported by Tencent Cloud's responsive, 24hour engineering support throughout proof of concept and migration, the partnership ensured swift issue resolution and a smooth transition from testing to production, accelerating time to market while reducing operational complexity.

Fred Sun, General Manager of Europe, Tencent Cloud International, said: "Supporting iyzico's expansion across Europe is a shared priority. We are focused on delivering secure, compliant and high-performance infrastructure that enables fintech innovators like iyzico to scale with confidence and provide seamless payment experiences to millions of customers. This collaboration reflects the growing demand for resilient cloud environments that underpin Europe's rapidly evolving fintech ecosystem."

Şamil Nevruz,  CTO of iyzico, said: "Selecting Tencent Cloud was a strategic decision to build our European operations on a secure and scalable foundation. The partnership has strengthened our ability to meet stringent regulatory requirements, scale efficiently and deliver reliable services to our merchants and customers. As we start to grow in Europe, this relationship also provides a platform for further innovation in digital payments."

About Tencent Cloud:
Tencent Cloud, one of the world's leading cloud companies, is committed to creating innovative solutions to resolve real-world issues and enabling digital transformation for smart industries. Through our extensive global infrastructure, Tencent Cloud provides businesses across the globe with stable and secure industry-leading cloud products and services, leveraging technological advancements such as cloud computing, Big Data analytics, AI, IoT, and network security. It is our constant mission to meet the needs of industries across the board, including the fields of gaming, media and entertainment, finance, healthcare, property, retail, travel, and transportation.

About iyzico:
Founded in 2013, iyzico began operating in the e-commerce ecosystem by offering virtual, pyshical payment solutions and AI-powered digital payment systems. Today, it serves more than 185,000 merchants across over 40 sectors and continues its operations as one of Türkiye's leading fintech companies, with 7 million digital wallet users and an annual transaction volume exceeding 300 billion. iyzico BV is a subsidiary of iyzico.

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Tencent Cloud Powers iyzico's European Expansion with Secure, Scalable Payment Infrastructure

JAKARTA, Indonesia, April 27, 2026 /PRNewswire/ -- AI Rudder, a technology company providing artificial intelligence (AI) solutions, supports PT Bank CIMB Niaga Tbk (CIMB Niaga) in strengthening digital innovation through AI-based solutions. This step aligns with the commitment to provide more efficient, relevant, and customer-oriented banking services amidst the rapidly changing dynamics of the banking industry.

Through this partnership, AI Rudder supports the effectiveness of CIMB Niaga's communication with customers, particularly in the framework of service reminders and routine communications that are AI-based and informative. This approach is designed to help deliver information more timely, consistently, and with a focus on customer satisfaction.

Voice-based AI technology, also known as AI Voice Agent, serves as a solution that facilitates direct two-way interactions between companies and customers naturally. Supported by LLM technology, natural language processing, speech recognition, and machine learning, this technology is capable of understanding, interpreting, and responding to customer inquiries naturally.

More than just an automation solution, AI Rudder's AI Voice Agent is also the result of ongoing internal research and development aimed at meeting the needs of various industries. The trust of hundreds of global companies in AI Rudder is reflected in the volume of one million calls each day, providing the perfect balance between operational efficiency and personal interaction.

CIMB Niaga views that the utilization of AI is a crucial part of the company's digitalization strategy in building adaptive operations in line with the times and customer needs. The integration of technology is carried out gradually and responsibly, while prioritizing corporate governance principles, compliance with regulations, and customer protection. With this technology adoption, CIMB Niaga is optimistic about continuing to provide responsive and relevant services to customers in the future.

"The utilization of AI technology at CIMB Niaga is part of our efforts to enhance service quality and communication effectiveness with customers, in line with our commitment to providing a simpler, better, and faster banking experience. Its implementation is carried out within a strong governance framework, while prioritizing customer needs and comfort," said the Head of Consumer Collection & Recovery at CIMB Niaga, Tammadi.

AI Rudder assesses that the key to successful AI implementation in the Indonesian banking industry lies in the commitment to make AI technology a companion of human agents' roles, not a replacement.

"Our ability to deliver cost efficiency and superior customer service is based on the belief that AI should be a supporting tool that enhances human performance, not a solution to replace their roles," said Country Manager of AI Rudder Indonesia, Michael Ignetius Kauw.

The partnership between AI Rudder and CIMB Niaga proves that collaboration between financial institutions and technology companies can support sustainable digital transformation, particularly in enhancing operational effectiveness while maintaining service quality for customers.

About CIMB Niaga

PT Bank CIMB Niaga Tbk (CIMB Niaga; IDX: BNGA) is the second-largest national private bank in Indonesia, established in 1955. Embracing the purpose of Advancing Customers and Society, CIMB Niaga is committed to helping Indonesian customers and society realize their dreams and aspirations with the spirit of working from the heart or #WorkFromHeart. For seven decades, CIMB Niaga has provided comprehensive services, both conventional and Sharia, for consumer, business, and corporate segments, supported by treasury capabilities, capital markets, and digital innovations such as OCTO (Application and Website), OCTO Pay (e-money), BizChannel@CIMB, as well as modern branch offices including Digital Lounge, Digital Branch, and Digital Hub.

Until December 31, 2025, CIMB Niaga's services are supported by 11,657 employes (consolidated), 394 branches and networks (including 31 Digital Lounges), 2,786 ATMs, and 707,256 EDCs, QR, and e-Commerce spread across various cities in Indonesia. In addition, as a bank that cares about the earth and future generations, CIMB Niaga consistently implements sustainability with the message of sustainability #NowForTheFuture.

About AI Rudder

AI Rudder combines technology with the power of voice communication to build strong relationships between companies and their customers. By using AI-based automation to enhance customer experience, AI Rudder has helped over 100 companies improve the scale, speed, and quality of their customer interactions. Headquartered in Singapore, AI Rudder also has offices and operates in China, Indonesia, Malaysia, the Philippines, Mexico, and Brazil. For more information, visit www.airudder.com.

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AI Rudder Strengthens CIMB Niaga's Digital Innovation through AI Solutions