Logicbroker Data: AI Set to Drive Over Half of eCommerce Transactions by 2027, Say 1 in 3 eCommerce Leaders

NEW YORK--(BUSINESS WIRE)--Mar 12, 2026--

Logicbroker, the Agentic Commerce Orchestration Engine for enterprise retailers and brands that transforms LLM searches into storefronts, today released its report, “The State of Agentic Commerce Adoption.” The report surveyed more than 600 enterprise eCommerce leaders.

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Over a third of eCommerce leaders say AI will drive half of all transactions by 2027

According to Logicbroker’s report, more than 90% of enterprise leaders expect AI agents to influence at least 20% of online orders by 2027, and more than 1 in 3 believe AI could shape more than half of all transactions.

“The conversation around AI in commerce has focused heavily on discovery. Think chatbots, search assistants and product recommendations,” said Omar Qari, CEO of Logicbroker. “But what the data is actually suggesting is that AI is starting to move deeper into the transaction itself. When software agents begin deciding what gets purchased and where it gets sourced from, the structure of digital commerce starts to change.”

Agentic commerce is not just a retail phenomenon

Logicbroker’s research shows that hybrid organizations operating both B2B and B2C models make up the largest share of the market at 45%, nearly double the proportion of pure retail companies (22%). The finding suggests that the next phase of AI-driven commerce will increasingly involve complex enterprise buying environments alongside traditional consumer transactions.

“Legacy retail organizations that aren't prepared for AI will feel the disruption first,” added Ed Bradley, Chief Growth Officer at Virtualstock, powered by Logicbroker. “As AI agents increasingly discover, compare and purchase products autonomously, traditional SEO and paid acquisition channels will face structural pressure and therefore will need new technologies that will help them overcome those challenges.”

Nearly half expect meaningful ROI within a year

Logicbroker’s analysis found that 95% of enterprises have already deployed at least one AI-driven commerce capability, while nearly half (47%) plan to invest $1 million or more in AI-driven commerce initiatives over the next 12 months. Within that group, 21% expect to spend more than $5 million.

These investments are also expected to deliver results quickly. According to the report’s findings, three out of four enterprises anticipate a return on investment within 24 months, and nearly half expect returns within the first year.

In parallel, deployment timelines are accelerating. More than half of organizations say they plan to roll out AI-shopping agents within the next six months.

“Longer-term initiatives, including AI-powered supplier management and autonomous reordering, signal the next stage of maturity, where AI will move beyond supporting human decisions to executing transactions independently,” commented Bradley.

At the same time, just 18% of enterprises position themselves as industry leaders pioneering new territory, suggesting most organizations are moving quickly once the value of AI-driven commerce tools has been proven rather than experimenting with entirely new approaches. “Notably, we also discovered that hesitation at the executive level is minimal. Only 12% cited leadership buy-in as a barrier. This shows us that the primary challenge is not about convincing the C-suite but is instead about connecting systems, improving data quality and solving the integration complexity required to scale agentic commerce,” added Qari.

The enterprise AI race isn’t about who builds the best model

Logicbroker’s analysis found that despite widespread discussion about companies developing proprietary AI models, most enterprises are instead adopting multiple commercial AI platforms simultaneously. In fact, less than 15% of organizations report building proprietary large language models.

Findings also show that enterprises believe the bigger challenge is integration: 4 in 10 respondents report that better integration tools would accelerate AI adoption.

“The enterprise AI race isn’t about who builds the best model. It’s about whether companies can connect multiple AI platforms to the infrastructure that actually powers commerce. In a multi-model market, betting on a single provider is a risk,” concluded Qari.

To download the full report, “The State of Agentic Commerce Adoption,” please visit: https://logicbroker.com/agentic-commerce-survey/

For more information please visit: https://logicbroker.com/

About Logicbroker
Logicbroker is the Agentic Commerce Orchestration Engine for enterprise retailers, brands, suppliers and distributors, transforming LLM searches into storefronts. Our Intelligent Commerce Network connects every supplier, store, and 3PL to any webstore, marketplace, and LLM. Trusted by global leaders like Samsung, Walgreens and Home Depot, Logicbroker powers $13+ billion in GMV by automating the entire end-to-end process from discovery to doorstep and stock to dock. We ensure our clients’ products are discoverable, shoppable, fulfillable, and returnable, giving them the control to grow faster, delight customers, and achieve operational excellence.

Logicbroker Data: AI Set to Drive Over Half of eCommerce Transactions by 2027, Say 1 in 3 eCommerce Leaders

Logicbroker Data: AI Set to Drive Over Half of eCommerce Transactions by 2027, Say 1 in 3 eCommerce Leaders

COLUMBUS, Ohio (AP) — Ohio State elevated its chief academic officer to president Thursday, acting swiftly to move past the abrupt resignation of former President Walter “Ted” Carter Jr. following revelations about his “inappropriate relationship” with the female host of a podcast for military veterans.

Trustees voted unanimously to appoint Executive Vice President and Provost Ravi Ballamkonda as Carter’s successor, bypassing the traditional nationwide search, to name its fourth president since 2020.

The board of trustees want what's best for the university, chair John Zeiger said, and "the answer to this all-important test is close at hand.”

“The right leader is already at our university," he said during a special board meeting, "and his vast experience, his personal values and management skills, his strong record here at Ohio State and his ability to inspire excellence in all those around him give this board great confidence that Dr. Ravi Bellamkonda is the right person to lead this university into the future as our president.”

Just five days earlier, the board of trustees confronted Carter about a tip from outside the university. He disclosed that he had “made a mistake in allowing inappropriate access to Ohio State leadership,” according to his public statement, and submitted his resignation. The retired Navy vice admiral was just two years into a five-year contract under which he made more than $1.1 million a year, plus bonuses and residency at Ohio State’s president’s mansion.

Expressing surprise and disappointment, Zeiger accepted his resignation Sunday and the university said it was investigating Carter’s “inappropriate relationship with someone seeking public resources to support her personal business.”

JobsOhio, the state’s privatized economic development office, said Carter’s resignation was “possibly connected” to his relationship to Krisanthe Vlachos, host of what was supposed to be a four-episode veterans’ podcast pilot, The Callout, for which it paid in full at $15,000 an episode. It’s now moving to claw back its $60,000, the office said.

“Ohio State is a trusted partner and Admiral Carter, sharing our passion for military and veterans, recommended The Callout Podcast as an opportunity to build and engage a military and veteran audience in Ohio,” the office posted on X, “and connect them to the massive job opportunities coming to Ohio’s super sectors like advanced aerospace/defense and energy.”

Vet Earn USA LLC, an Ohio business registered by Vlachos on Dec. 19, is part of the investigation, said Ohio State spokesperson Ben Johnson.

Vlachos was also paid $10,000 by JobsOhio toward a theater production for veterans called “Last Out” Elegy of a Green Beret,” the office said. It was part of JobsOhio's Hometown Heroes program, which brings free programming to military, veterans and their families.

The university brought Carter on board in 2023 from the University of Nebraska system. He is also a former superintendent of the U.S. Naval Academy and he attended the Navy Fighter Weapons School, known as Top Gun. He holds the national record for carrier-arrested landings with over 2,000 mishap-free touchdowns.

Ballamkonda, a bioengineer and neuroscientist, joined the university after holding leadership, research or teaching positions at Emory University, Duke, Georgia Tech and Case Western Reserve University in Cleveland. He earned his Ph.D. in medical science and biomaterials at Brown.

In remarks following his appointment, Ballamkonda pledged to redouble the university's commitment to excellence.

“Looking ahead, knowing our collective strengths, I promise you this: Together we will take on hard things that are worth doing,” he said. “Hard things that are worth doing in athletics, in healthcare, in education, in fact in all the things we do. We will lead and we will not be afraid to lead.”

FILE - This May 8, 2019, file photo, shows a sign for Ohio State University in Columbus, Ohio. (AP Photo/Angie Wang, File)