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Alibaba International Launches Accio Work, an Enterprise AI Agent for Global Businesses

Business

Alibaba International Launches Accio Work, an Enterprise AI Agent for Global Businesses
Business

Business

Alibaba International Launches Accio Work, an Enterprise AI Agent for Global Businesses

2026-03-23 21:00 Last Updated At:21:35

Accelerating Agentic Business: A proactive enterprise-grade AI Agent team built for secure global operations

NEW YORK, March 23, 2026 /PRNewswire/ -- Alibaba International unveiled Accio Work, a plug-and-play enterprise AI agent that equips businesses with an immediate, no-code taskforce. Requiring zero setup, the platform deploys specialized agents to execute complex, long-horizon operations from day one, signaling a significant shift toward "Agentic Business"—a new era where AI moves beyond passive Q&A tools to become active, autonomous executors.

First introduced in November 2024 as an AI-powered B2B sourcing engine, Accio has since rapidly evolved into a full-scale AI agent, now serving over 10 million monthly active users globally. The launch of Accio Work marks a new phase in this evolution—moving beyond sourcing to a full-scale enterprise AI agent designed to support the diverse operational needs of SMEs worldwide.

"Our vision is to democratize enterprise-grade AI," said Kuo Zhang, President of Alibaba.com and VP of Alibaba International. "We want every entrepreneur—regardless of team size—to access an intelligent workforce that operates with the scale of a major corporation. Small businesses will find Accio Work especially useful."

A Proactive, Ready-to-Use "Agent Team"

For non-technical entrepreneurs, building a custom AI workforce usually means navigating complex engineering and risky deployments. Accio Work removes these barriers with a pre-configured team of agents designed for the entire SME lifecycle—from initial market analysis, design, and sourcing to long-term store optimization and inventory monitoring.

Its secret lies in dynamic orchestration: upon receiving a goal, the system instantly assembles a cross-functional "squad" of specialized agents - analysts, creators, logistics experts - to work in parallel.

Beyond handling long-term operations, the agent team proactively provides strategic insights and suggestions. This enables SMEs and solo founders to run end-to-end global commerce workflows with enterprise-grade precision, requiring no code or setup.

Autonomous Execution and Global Connectivity

Accio Work enables entrepreneurs to run online businesses or physical stores with a new level of automation, specifically designed to alleviate the heavy operational burden faced by SMEs. Users can deploy a customizable fleet of AI agents to handle critical tasks, including:

  • Automated Compliance: Managing real-time VAT filings, tax refunds, and customs documentation across more than 100 markets.
  • Autonomous Sourcing: Executing Request for Quotations (RFQs) and conducting multi-round negotiations with suppliers to secure optimal terms.
  • Operational Integration: Driving marketing automation and overseeing logistics through tools like Telegram and WhatsApp.

Additionally, Accio Work allows users to encapsulate their unique processes into reusable "skills," enabling them to standardize, share, or even monetize their expertise.

Alibaba Ecosystem-Driven Reliability and Security

Built on Alibaba Group's proprietary ecosystem, Accio Work is structurally engineered to minimize AI hallucinations. Unlike models reliant on general knowledge prone to inaccuracies, Accio Work draws directly from real-time consumer trends and actual business transaction records across Alibaba's e-commerce platforms. This foundation ensures every output is specific, accurate, and commercially relevant.

Recognizing the sensitivity of delegating critical tasks to AI, Accio Work employs a security-first approach featuring sandboxed environments and granular permission management. High stakes actions involving finances or file access require explicit user approval, ensuring the AI operates strictly within defined boundaries. Furthermore, the system respects data sovereignty, allowing users to choose not to save any data on servers.

Accio Work will be available on www.Accio.com by the end of March.

About Alibaba International

Alibaba International Digital Commerce Group (Alibaba International) is dedicated to supporting the development of global digital trade with AI-powered technology. It operates various platforms with distinctive business models, covering multiple countries and regions around the world.

** This press release is distributed by PR Newswire through automated distribution system, for which the client assumes full responsibility. **

Alibaba International Launches Accio Work, an Enterprise AI Agent for Global Businesses

Alibaba International Launches Accio Work, an Enterprise AI Agent for Global Businesses

SINGAPORE, June 3, 2026 /PRNewswire/ -- Star Living has unveiled a new all-in-one home planning concept aimed at helping Singapore homeowners manage renovation, furnishing, and home appliance selection through a more coordinated and efficient process.

As renovation projects become increasingly complex, many homeowners are looking for ways to reduce the challenges of managing multiple contractors, suppliers, and retailers separately. Star Living's latest initiative brings together renovation-related services, furnishings, electrical appliances, and sanitary solutions under a single customer experience designed to simplify project coordination.

Addressing Growing Demand for More Coordinated Home Planning

Today's homeowners are placing greater emphasis on practicality, time efficiency, and cohesive planning when designing their homes.

To support these evolving expectations, Star Living now offers a broader range of services including:

  • Carpentry and customised built-ins
  • Masonry and flooring works
  • Air-conditioning installation
  • Bathroom fittings and sanitary installation
  • Interior consultation
  • Furniture and mattress collections
  • Home appliances and household essentials

Through this consolidated approach, customers can manage multiple aspects of their renovation and furnishing requirements through a single touchpoint, helping to reduce administrative complexity and improve planning efficiency.

"We want to make the renovation and furnishing process more manageable for homeowners. By bringing these services together, customers can enjoy a more seamless experience when planning their homes," said Koh Hong Jie, Group Retail Manager at Star Living.

Expanding Interior Solutions with OPU Door

As part of its broader product expansion, Star Living has also introduced OPU Door, a distributed door system brand offering contemporary door solutions designed for space-conscious residential interiors.

Launched in 2025, the collection includes:

  • Slim-frame aluminium core doors
  • Concealed doors for minimalist interiors
  • Synchronised sliding door systems
  • Phantom doors designed for tighter layouts and space optimisation

The range caters to homeowners seeking cleaner visual aesthetics while maximising functionality within compact urban homes.

Adapting to Lifestyle and Material Preferences

The company has also expanded its offerings in response to changing consumer preferences surrounding sustainability, wellness-focused materials, and pet-friendly home environments.

Its current product selections include:

  • Low-formaldehyde materials
  • Sustainably sourced furniture
  • Scratch-resistant and stain-resistant upholstery fabrics suitable for pet owners

As part of its material standards, Star Living uses E1-grade or higher MDF and CARB P2-certified boards. The company has also been awarded the SFIC Sustainability Furniture Mark in recognition of its environmental and health-conscious practices.

Creating a More Connected Retail Experience

Star Living's showroom at Serangoon North reflects the company's lifestyle-oriented retail approach by presenting furnishings, renovation elements, sanitary fittings, and appliances within coordinated home settings.

The showroom is designed to help customers better visualise how different components can come together within a residential environment before making purchasing decisions.

In addition, Star Living works with established air-conditioning brands including Daikin, Midea, Panasonic, and Mitsubishi Electric to support a broader range of household needs.

Positioned for Evolving Consumer Needs

Established in 1981, Star Living continues to evolve alongside shifting homeowner expectations by focusing on practical home planning, coordinated services, and adaptable interior solutions.

By combining renovation-related services with furnishings, sanitary solutions, and appliances, the company aims to provide a more efficient and accessible approach for customers planning their homes.

About Star Living

Star Living is a Singapore-based home and lifestyle brand operated by Star Furniture Pte Ltd. Established in 1981, the brand offers a comprehensive range of furniture, home furnishings, renovation-related services, sanitary solutions, and household products, serving residential customers across Singapore.

Website: https://www.starliving.com.sg/

** This press release is distributed by PR Newswire through automated distribution system, for which the client assumes full responsibility. **

Star Living Introduces Integrated 'One-Stop Home & Living' Concept to Simplify Renovation and Furnishing for Singapore Homeowners

Star Living Introduces Integrated 'One-Stop Home & Living' Concept to Simplify Renovation and Furnishing for Singapore Homeowners

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