Aurora Mobile's EngageLab Showcases AI-First Omnichannel Customer Engagement Solutions at The MarTech Summit Hong Kong

HONG KONG SAR - Media OutReach Newswire - 8 July 2026 - Aurora Mobile Limited (NASDAQ: JG) ("Aurora Mobile" or the "Company"), a leading provider of customer engagement and marketing technology services, today announced that its AI-first customer engagement platform, EngageLab, successfully participated in The MarTech Summit Hong Kong on July 7, 2026.

In today's dynamic landscape, high-performance MarTech solutions are crucial for success across the Greater Bay Area and the broader APAC region. The summit featured a specially curated agenda addressing evolving marketing challenges. With 85% attendance from senior leadership - including C-suite executives, department heads, and directors - the event provided an unparalleled platform to explore cross-border digital strategy, customer experience, and performance marketing.

During the summit, a marketing director from a leading hotel brand shared a significant operational challenge: experiencing low push notification deliverability and the inability to reach customers using the HarmonyOS operating system. At the event, the EngageLab team provided a live demonstration of how its platform addresses this exact pain point. EngageLab's AppPush not only supports FCM and APNS but also supports channels provided by Huawei, OPPO, VIVO, Honor, and Meizu, ensuring reliable message delivery even when an app is force-closed. Furthermore, the team explained that EngageLab's built-in channels automatically serve as a backup, capable of achieving delivery rates of up to 99%.

Beyond solving push deliverability, EngageLab's experts illustrated how the hotel brand could achieve comprehensive customer reach through its omnichannel Marketing Automation platform. During the consultation, they mapped out how brands can seamlessly orchestrate AppPush, WebPush, Email, SMS, and WhatsApp Business API within a single visual user journey. The team demonstrated how this would empower the hotel to trigger highly personalized, scenario-based interactions - such as sending booking confirmations via WhatsApp, location-based welcome messages via AppPush, and post-stay feedback requests via Email - all managed and tracked from one unified platform. Furthermore, they introduced LiveDesk, EngageLab's AI-powered customer service platform. LiveDesk enables seamless collaboration between AI agents and human teams, allowing the AI to handle 90% of routine inquiries instantly while supporting multilingual, 24/7 service. By leveraging AI for intelligent ticket routing, intent recognition, and automated issue resolution, the hotel can significantly enhance service efficiency, reduce operational costs, and ensure consistent customer satisfaction across all digital touchpoints.

In addition to omnichannel messaging, EngageLab highlighted its newly launched EngageLab Silent Auth solution at the booth. Designed to ensure security without losing users, Silent Auth enables a seamless, second-level login process. By relying on background verification via carrier networks, it requires zero user input and results in zero drop-off, effectively turning security checks into a frictionless experience that enriches the user profile.

Through robust capabilities like unified lifecycle customer data and reliable delivery, EngageLab continues to empower brands to solve complex regional challenges and drive digital transformation.

Hashtag: #AuroraMobile #EngageLab #MarTech

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About EngageLab

EngageLab is an AI-first customer engagement platform that helps you build stronger customer relationships with AI agents, unified customer data, and reliable delivery across channels.
For more information, please contact: marketing@engagelab.com

Aurora Mobile Limited

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Cross-industry Collaboration to Support Northern Metropolis Growth
Total Investment Approximately HK$16.8 Billion

HONG KONG SAR– Media OutReach Newswire – 24 August 2026 – HSK New Development Limited, a joint venture formed by China Overseas Land & Investment Limited (Stock Code: 0688), China Merchants Land Limited (Stock Code: 0978), China Resources Land (Overseas) Limited, CTG Investment Management Corporation Limited, JD.com Inc., and Sino Land Company Limited (Stock Code: 0083), has been awarded the development project for the first pilot area within the Hung Shui Kiu/Ha Tsuen New Development Area (the 'HSK Pilot Area') in the Northern Metropolis. In full support of the National 15th Five-Year Plan and under the coordination of the HKSAR Government, the joint venture will leverage the strengths of cross-boundary collaboration across diverse industries to invest in, develop and operate a large-scale smart logistics project. The project will also incorporate residential and community commercial facilities, with innovative technologies driving industrial upgrading, contributing to the high-quality development of the Northern Metropolis and reinforcing the commitment to supporting Hong Kong's long-term development.

Mr Daryl Ng, Chairman of Sino Land Company Limited, said, 'The National 15th Five-Year Plan states the accelerated development of the Northern Metropolis as a key priority of Hong Kong's future growth engine. We are truly honoured to have been awarded the HSK Pilot Area project alongside our distinguished corporate partners. We have full confidence in Hong Kong and believe that the cross-sector collaboration can help bring together diverse expertise to contribute to the region's innovation and technology development. In the HKSAR Government's first Five-Year Plan, the Chief Executive also highlighted the pivotal role of the Northern Metropolis in enriching the housing ladder and creating more opportunities and space for home ownership. We are committed to bringing high-value industries and a quality living community to the Northern Metropolis, providing more housing and employment opportunities while enhancing connectivity between Hong Kong and cities across the Greater Bay Area.'

Hashtag: #SinoLand #NorthernMetropolis #HungShuiKiu

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Six Leading Enterprises Jointly Awarded Tender for Hung Shui Kiu/Ha Tsuen Pilot Development Area

Six Leading Enterprises Jointly Awarded Tender for Hung Shui Kiu/Ha Tsuen Pilot Development Area