TenPay Global Deepens Singapore Remittance Ecosystem Partnerships as Demand for Digital Transfers Grows

 Private screening of "Dear You" traces the evolution of remittance from traditional Qiaopi to digital transfers via Weixin

SINGAPORE, July 17, 2026 /PRNewswire/ -- TenPay Global, Tencent's cross-border payment platform, brought together remittance partners in Singapore, including DBS Bank, Panda Remit and Western Union, to discuss improvements to the cross-border remittance user experience and ways to strengthen collaboration across the partner ecosystem. The exchange was held on July 12 alongside a private screening of the film "Dear You."

Taking the film's theme of "Qiaopi" as its starting point, the event traced the evolution of cross-border remittance from the traditional practice of sending money and family letters together to today's digital services. In the past, Qiaopi was both a remittance and a family letter, carrying not only financial support but also news and words of care between relatives separated by distance. Today, recipients can receive remittances through Weixin, the same app they use to message family and friends, making digital remittance a modern-day form of "Qiaopi." Supported by digital technology and a global network of partners, funds sent home can now arrive in as little as one minute.

Ms P'ing Lim, Regional Head, Ecosystems & Cross Border Payments, Consumer Banking Group, DBS Bank, said: "Stories like Dear You remind us that while the way we send money has evolved, its purpose remains unchanged – to help people stay connected to the people and places that matter most. As a bank that has served generations of Singaporeans, we understand the important role that cross-border payments play in supporting families, businesses and everyday life across borders. Together with our partners including TenPay Global, we remain committed to building one of Asia's most connected cross-border payments ecosystems, making it faster, simpler and more secure for customers to remit, pay and transact seamlessly across the region."

Marco Jin, Business Development Director of Panda Remit, said: "Panda Remit has enjoyed a long-standing partnership with TenPay Global, becoming the first remittance partner to enable direct transfers into Weixin since 2021. Our partnership has consistently been at the forefront of innovation, with Panda Remit pioneering multiple first-to-market capabilities together with TenPay Global, including the launch of the Panda Remit Weixin Mini Program, delivering a seamless & secure remittance experience. We look forward to continuing to innovate together and bringing even greater value to users worldwide."

Vince Tallent, Senior Vice President and Head of APAC, Western Union, said: "As customer expectations continue to evolve, the strategic partnership with TenPay Global reflects Western Union's commitment to putting customers at the center of everything we do, bringing together our global cross-border money movement capabilities with the innovation and reach of the Weixin ecosystem. Since launching our co-branded flagship store in Singapore's Chinatown in 2025, we have continued to enhance the remittance experience and create more seamless ways for customers to move money across borders and stay connected to the people and opportunities that matter most."

Royal Chen, Vice President of Tencent Financial Technology, said: "Cross-border remittance moves funds, but more than that, it connects people through the everyday care they show one another. In the past, a single 'Qiaopi' could take months to complete its round trip. Today, technology enables 24/7 cross-border remittance, with funds arriving in as little as one minute, directly to Weixin — an experience as simple as sending a message."

"TenPay Global's cross-border remittance platform currently partners with more than 60 major international banks and remittance institutions, supporting remittances to China from over 150 countries and regions. TenPay Global will continue to collaborate closely with banks, remittance institutions and fintech partners to strengthen its cross-border remittance network, so users can securely send care and support to their families through a familiar and intuitive way," he added.

From Qiaopi to digital remittance, the way people send money has changed, but the desire to stay connected with family remains the same. The event also formed part of TenPay Global's ongoing efforts to strengthen collaboration with its Singapore partners and jointly engage and give back to user community. Many long-time cross-border remittance users also joined the event, sharing their own remittance stories and taking part in the on-site activities. At the event, an interactive "Words From Afar" corner invited guests to collect a commemorative "Ping An Pi," or "letter of peace," write a message to family and friends back home, and post it through an on-site mailbox. Guests could also use Weixin to scan a QR code and generate a personalized, AI-powered "digital Qiaopi," providing an interactive way to experience how the remittance journey has evolved.

 

About TenPay Global

TenPay Global is Tencent's cross-border payment platform, comprising a network of licensed financial institutions under Tencent. By connecting the Weixin ecosystem, global payment partners, and international users and scenarios, TenPay Global provides end-to-end payment solutions for cross-border remittances, consumption, and commerce. Backed by years of industry experience and a robust risk management framework, TenPay Global delivers world-class standards in system reliability, fund security, and regulatory compliance. Official Website: TenPay Global

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TenPay Global Deepens Singapore Remittance Ecosystem Partnerships as Demand for Digital Transfers Grows

TenPay Global Deepens Singapore Remittance Ecosystem Partnerships as Demand for Digital Transfers Grows

TenPay Global Deepens Singapore Remittance Ecosystem Partnerships as Demand for Digital Transfers Grows

TenPay Global Deepens Singapore Remittance Ecosystem Partnerships as Demand for Digital Transfers Grows

In the news release, Trip.com Group Releases 2025 Sustainability Report, Announces New Global Paid Paternity Leave Policy, issued 06-Aug-2026 by Trip.com Group over PR Newswire, we are advised by the company that it contains erroneous content . The complete, corrected release follows:

Trip.com Group Advances Sustainable Travel with Global Paid Paternity Leave Policy, SBTi-Validated Climate Targets, and USD 100 Million Tourism Innovation Fund

• Eligible employees to receive a minimum of 20 days of paid paternity leave under new global policy
• First online travel company in Asia Pacific with both near-term and net-zero emissions targets validated by SBTi
• USD 100 million Tourism Innovation Fund launched to accelerate tourism innovation and destination growth

SINGAPORE, Aug. 7, 2026 /PRNewswire/ -- Trip.com Group today reaffirmed its commitment to major sustainability initiatives spanning employee wellbeing, climate action and tourism innovation, alongside the release of its 2025 Sustainability Report. The Group also introduced a new global paid paternity leave policy of a minimum of 20 days for eligible employees. 

Structured around the Group's "Friendly Four" framework – family-friendly, community-friendly, environmentally-friendly and stakeholder-friendly, the report highlights how Trip.com Group is translating its sustainability commitments into measurable action across its operations and the wider travel ecosystem. During the reporting period, the Group achieved Science Based Targets initiative (SBTi) validation for both its near-term and net-zero greenhouse gas emissions reduction targets, and launched a USD 100 million Tourism Innovation Fund, among other milestones.

"Travel connects people, cultures and communities, and we believe the future of travel must also create positive outcomes for the planet and society," said Jane Sun, CEO of Trip.com Group. "Through our sustainability strategy, we are investing in our people, accelerating climate action and working with partners worldwide to build a more resilient tourism ecosystem."

Supporting Families

Building on its existing efforts to foster a family-friendly workplace, Trip.com Group is introducing a global paternity leave policy that supplements local statutory entitlements and provides eligible employees with a minimum of 20 days of paid paternity leave. The first phase took effect on 1 August, covering selected markets across Asia, with additional regions joining in the second phase later this year. The expanded paternity leave enables eligible employees to devote more time to shared caregiving responsibilities and achieve greater balance between work and family life.

This latest initiative complements the Group's existing childcare support programmes. Since its launch, its Childcare Subsidy has supported 2,038 families. In 2025, 1,114 employees benefited from the programme, with approximately USD 1.6 million invested. During the reporting period, the Group maintained a 100% return-to-work rate among female employees following maternity leave.

Trip.com Group also continued strengthening workplace diversity and inclusion. Women currently represent 33.1% of senior management positions and 52.3% of management roles in key revenue-generating functions. Women also account for 33.0% of STEM-related positions across the Group.

Empowering Communities

Trip.com Group continued to make travel more inclusive through initiatives that enhance the traveller experience and strengthen local tourism ecosystems by connecting communities, businesses and tourists.

Through its "Trip for Everyone" project, the Group enhanced accessibility across the travel planning and booking experience, including improvements to colour contrast, scalable typography, screen reader compatibility and keyboard navigation. This project received an iF Design Award for helping travellers with diverse physical and situational needs explore the world with greater autonomy.

The Group also expanded its Country Retreats programme, supporting local economic development through tourism. During the reporting year, the programme created more than 400 jobs and supported approximately 11,000 indirect employment opportunities. Cumulatively, the initiative has contributed to around 51,000 employment opportunities over the last five years, with local employees accounting for at least 80% of staff across 12 of its properties.

Providing timely assistance when travellers need it most remains central to the Group's commitment to delivering a trusted and reliable travel experience. In 2025, Trip.com Group upgraded its Global SOS Platform to support 24 languages and 20 travel emergency scenarios. By the end of the year, the platform had handled more than 23,000 assistance requests across over 100 destinations. 

Protecting the Future of Travel

Across its operations and travel offerings, Trip.com Group continued advancing efforts to reduce its environmental footprint while helping travellers and corporate customers make lower-carbon choices throughout their journeys.

Trip.com Group became the first online travel company in Asia Pacific to have both its near-term and net-zero emissions reduction targets validated by the Science Based Targets initiative (SBTi), reinforcing its commitment to science-aligned climate action.

The Group also expanded its portfolio of more sustainable travel products across accommodation, flights, car rentals and rail. In 2025, 2.74 million users selected lower-carbon business travel options, resulting in 23.44 million lower-carbon travel bookings throughout the year.

Growing Tourism Together

Trip.com Group continued investing in innovation, destination development and partnerships that support the long-term growth of the tourism ecosystem.

At its 2025 Global Partner Conference, the Group launched its USD 100 million Tourism Innovation Fund to support innovative tourism projects and cross-sector collaborations that explore new approaches to destination development and create more distinctive visitor experiences.

As part of its efforts to support destination growth, Trip.com Group connects local businesses and tourism providers with travellers through a broad range of products and experiences. By the end of 2025, the Group offered more than 350,000 in-destination experiences worldwide, spanning dining and shopping, day tours, attraction and performance tickets, and customised tours. These offerings created new opportunities for local partners while enriching travellers' journeys.

Looking ahead, Trip.com Group will continue advancing initiatives that make travel more inclusive, sustainable and beneficial for destinations and communities worldwide.

For more details on Trip.com Group's progress, key priorities and continued commitment to building a more inclusive, sustainable and resilient future for travel, please download the full 2025 Sustainability Report here.

About Trip.com Group

Trip.com Group is a global travel service provider comprising Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group helps travellers around the world make informed and cost-effective bookings for travel products and services and enables partners to connect their offerings with users through the aggregation of travel-related content and resources, and an advanced transaction platform consisting of apps, websites and 24/7 customer service centres. Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is on the mission "to pursue the perfect trip for a better world". Find out more about Trip.com Group here: group.trip.com.

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Trip.com Group Releases 2025 Sustainability Report, Announces New Global Paid Paternity Leave Policy