Eglin Federal Credit Union Becomes First Florida-Headquartered Financial Institution to Partner with Carefull

FORT WALTON BEACH, Fla.--(BUSINESS WIRE)--Sep 16, 2026--

Eglin Federal Credit Union (Eglin FCU) has partnered with Carefull, the financial safety platform built to protect older adults and their families from scams, fraud, and financial exploitation. The partnership makes Eglin FCU the first credit union headquartered in Florida to bring Carefull to its members.

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Eglin FCU puts members at the heart of every decision, including the many retirees, military veterans and older adults who have trusted the credit union with their finances for decades. As scams increasingly target older adults through phone calls, text messages, email, social media and other channels, Eglin FCU saw an opportunity to provide members with additional tools to recognize and respond to potential threats.

"At Eglin Federal Credit Union, our mission is to provide our members with five-star service, support and solutions to simplify their financial lives. As fraud and financial exploitation continue to grow in frequency and sophistication across the country, we believe it is essential to offer innovative resources that help our members stay protected. Our partnership with Carefull reflects our commitment to being proactive in safeguarding our members' financial well-being while providing added support for their families and caregivers. We are proud to be the first Florida-headquartered financial institution to bring this valuable benefit to our members, helping them navigate their financial lives with greater confidence and peace of mind." Cathie Staton, President and CEO, Eglin Federal Credit Union.

Carefull helps extend protection beyond the individual member by providing financial monitoring, alerts, and identity protection features that can include trusted family members or caregivers. Members can add a trusted contact to their Carefull account, creating another layer of support that can help identify warning signs and prevent smaller issues from becoming significant financial problems.

“This isn’t just a fraud moment, it’s a member experience moment,” said Todd Rovak Co-Founder of Carefull. “Eglin FCU is setting an important example for financial institutions across Florida by recognizing that protecting members is a critical part of the credit union mission. By helping older members feel protected while giving their children and trusted loved ones a reason to engage, Eglin FCU is creating an experience that can strengthen member loyalty, improve retention and open the door to the next generation. “

The impact of financial fraud and exploitation often extends beyond the individual. Scam losses can create financial and emotional challenges for entire families, while adult children and caregivers are often left trying to recognize problems before greater harm occurs. By giving members the option to involve trusted contacts in their financial safety, Carefull can help families identify concerns earlier while supporting member independence.

The goal is simple: greater awareness of scams, earlier identification of potential fraud, stronger protection for members and their families, and greater peace of mind knowing trusted resources are there to support them, all brought to them by the credit union they trust, Eglin FCU.

About Eglin FCU

Eglin Federal Credit Union was chartered in 1954 and is a not-for-profit, member-owned financial institution, federally regulated by the National Credit Union Administration. Membership includes military (active, retired, reserves and veterans), civil service and US Government affiliations on Eglin Air Force Base, Hurlburt Field, Duke Field, Camp Rudder and 7th Special Forces Group. Membership includes anyone who lives, works, worships or attends school within our Geographic Field of Membership and anyone who is related to or lives with an Eglin FCU member. Membership also includes over 1000 Select Employee Groups in Okaloosa, Santa Rosa, Walton, Escambia, FL counties and Escambia County, AL. Our Mission is to provide our members with five-star service, support and solutions to simplify their financial lives. Where Members Matter Most.

About Carefull

Carefull is a financial safety platform designed to protect older adults, next-gen families, and the financial institutions that care for them. Created for the financial realities of aging, Carefull helps protect against scams, fraud, identity theft, and everyday money mistakes through AI-powered account oversight, scam detection, identity and credit protection, trusted contact coordination, and expert support from a U.S.-based Care Team. Through partnerships with leading financial institutions and wealth firms, and support for organizations such as the Alzheimer’s Association, Carefull helps extend proactive protection and support to families as financial needs, caregiving roles, and cognitive health evolve. Financial institutions and wealth firms partner with Carefull to retain and grow relationships, drive engagement across generations, and support the long-term financial well-being of the people they serve.

Eglin Federal Credit Union Becomes First Florida-Headquartered Financial Institution to Partner with Carefull

WASHINGTON (AP) — Dr. Nicole Saphier, President Donald Trump's third nominee to serve as surgeon general, appeared before lawmakers at her confirmation hearing Wednesday in the latest attempt to fill the post known as the nation's doctor.

Saphier, a radiologist and former Fox News Channel contributor, is Trump's newest pick after entrepreneur and wellness influencer Dr. Casey Means saw her path forward stall in the Senate over her background and vaccine views. Trump withdrew his first nominee, Fox News medical contributor Janette Nesheiwat, after questions arose about her academic credentials. The position has been vacant throughout Trump's second term.

Saphier will face questions from the Senate health committee for a position that carries limited policymaking power but a loud megaphone as the nation's top communicator with Americans on public health issues.

While senators may scrutinize her credentials and background, Saphier will also be in the difficult position of navigating Health Secretary Robert F. Kennedy Jr.'s more contentious policies, including his efforts to scale back vaccine guidance at a time when the U.S. is enduring its worst year for measles in decades. Lawmakers of both parties have criticized Kennedy's stances and are likely to grill Saphier over whether she'll more fiercely advocate vaccination if confirmed.

At the start of the Senate health committee hearing, chair Sen. Bill Cassidy noted the “serious health issues” facing the country, highlighting the measles deaths.

“That is going to be a terrible legacy for this administration,” he said, telling Saphier and other nominees appearing alongside her at the hearing that he hoped they would restore the public’s confidence in public health.

Cassidy, who was defeated by a Trump-backed challenger in his Republican primary earlier this year, then criticized what he called the administration's “irresponsible” health policy leadership.

Saphier is director of breast imaging at Memorial Sloan Kettering Monmouth, according to her profile on the New York-based institution’s website. She has a doctor of medicine degree from Ross University School of Medicine in Barbados along with fellowships at the Mayo Clinic, the profile said.

Like Means, who is a close Kennedy ally, Saphier has questioned whether every child needs to get the hepatitis B vaccine at birth, a longtime recommendation that the Trump administration has been trying to weaken. Saphier has, however, disagreed with Trump and Kennedy on some issues, telling The Associated Press last fall that Trump's cautions to pregnant women who take Tylenol were oversimplistic and “patronizing.”

Her latest ethics filing, dated Sept. 7, shows holdings with various healthcare and insurance firms, as well as processed food companies, like Coca-Cola, Yum Brands, the Hershey Co. and cigarette maker Philip Morris.

Before entering politics and throughout his tenure at the health department, Kennedy has criticized big pharmaceutical companies and insurance firms for alleged corruption and decried ultraprocessed foods as contributing to a nationwide chronic disease crisis.

Additionally, Saphier owns DropRx, a firm that produces controversial, unregulated tinctures — concentrated liquid extracts promoting focus and calm — that contain ingredients, including kava kava root, described by the FDA as potentially causing severe liver injury.

Her filing says she will resign from her position with DropRx and Empower MD LLC, which owns DropRx, if she is confirmed.

She states in the document that she would partially or fully divest from holdings that would present a conflict to serving as surgeon general.

Also facing lawmakers' questions Wednesday is Chris Klomp, chief counselor of the Health and Human Services Department, who has been nominated to serve as Kennedy's second-in-command. Also at the hearing will be Timothy Westlake, chief of staff at the Substance Abuse and Mental Health Services Administration, who is seeking confirmation to be assistant secretary for mental health and substance use.

The U.S. Capitol is seen from the Washington Monument, Tuesday, Sept. 15, 2026, in Washington. (AP Photo/Pablo Martinez Monsivais)