MUNICH, Nov. 5, 2026 /PRNewswire/ -- Yealink successfully hosted the Workplace Forward Summit at BMW Welt in Munich, bringing together 400 industry leaders, technology experts, enterprise customers and channel partners from across the global collaboration ecosystem. Representatives from leading technology companies, including Microsoft and Qualcomm; industry organizations such as AVIXA; Frost & Sullivan analysts; and leading system integrators joined the event to exchange perspectives on the future of work.
Under the theme "Innovate for Trust", Yealink showcased its One-Stop Solution: bringing AI-powered solutions across workplace scenarios together with a simple, unified experience in design, management and service. Looking ahead, Yealink sees AI agents transforming the full room lifecycle workflow — from design and deployment to daily use and ongoing maintenance. By bringing AI intelligence into every stage, Yealink aims to make workplace environments simpler to build, operate and maintain, even as spaces become more complex.
Different Perspectives, One Shared Vision
The summit brought together experts from across the ecosystem. Opening the discussion, Roopam Jain from Frost & Sullivan highlighted a shift in workplace priorities: from occupancy to workplace effectiveness as the new performance currency. With room video devices growing around 15% in the first half of the year, she pointed to renewed market momentum and identified three pillars shaping the future of workplaces: intelligent spaces, scalable simplicity and trust.
Driving Innovation. Bringing together platform, hardware and silicon perspectives, the Microsoft session explored the New System of Work, Yealink presented its One-Stop solution and AI forward, and Qualcomm highlighted how on-device AI is evolving cameras from capture to understanding. These perspectives came together in the Innovation Forward Panel, where industry experts explored how AI, enabled by integrated platforms and devices, will shape the future of intelligent workplaces.
Building Trust. Discussions examined trust through the lenses of security, AI adoption and industry collaboration. Prof. Dr. Dennis-Kenji Kipker outlined four essential layers of enterprise AI security, while AVIXA highlighted transparency, human control and measurable value as key to trusted AI adoption. The Trust Forward Panel further reinforced that trust must be built through secure design, reliable performance and accountable industry partnerships.
One-Stop Solution
Yealink brought its One-Stop Solution to life through One Coverage, spanning diverse workplace scenarios with AI-powered solutions, and One Experience, unifying design, management and service. Live demos showcased solutions across meeting rooms, Pro AV, SIP phones, headsets and public-area voice solutions, alongside unified management and forward-thinking AI capabilities.
In its 25th anniversary year, the Summit marked another milestone in Yealink's engagement with the ecosystem. Over the past five years, Yealink has achieved a revenue CAGR of over 19%, growing four times faster than the market average and strengthening its role in shaping the industry.
About Yealink
Yealink (300628.SZ) is a global leader in video conferencing, voice and collaboration solutions, serving customers in 140+ countries. It ranks among the world's top three video conferencing providers and leads the global SIP phone market (Frost & Sullivan).
For more information, please visit: www.yealink.com.
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Yealink Brings Global Industry Leaders Together to Shape the Future of AI-Powered Workplaces
Yealink Brings Global Industry Leaders Together to Shape the Future of AI-Powered Workplaces
TravelSure extends Dohop's rebooking support to disrupted direct flights, giving travellers peace of mind and travel sellers a way to deliver better support during disruption
REYKJAVÍK, Iceland, Nov. 5, 2026 /PRNewswire/ -- Dohop, the travel technology company whose Connected Travel platform helps airlines and travel sellers create, sell and support multi-carrier journeys without traditional interline, has introduced TravelSure. The service helps passengers rebook when their direct flight is delayed or cancelled. TravelSure provides proactive passenger communications, rebooking on any available carrier, and recovery support when qualifying disruptions occur, giving travellers additional protection and peace of mind, with cost savings and ancillary revenue as additional benefits for partners.
Dohop has spent years refining ConnectSure, its service for passengers who miss a connection on self-connecting and alternative interline journeys; this is now also available as a standalone option for all travellers. With TravelSure, travel sellers, including OTAs and airlines, can offer the same level of protection and support to customers booking direct flights. The two services sit alongside RetailConnect, which enables partners to sell multi-carrier itineraries, and BagConnect, which provides airside baggage transfers on interlined routes.
Once a qualifying delay exceeds three hours, TravelSure triggers automated communication and customer support. Travellers can rebook on the earliest convenient flight on any available carrier, giving them options beyond the airline that operated their original flight. Dohop powers 24/7 multilingual human assistance for self-service rebooking.
Turning Disruption Recovery Into A Revenue and Loyalty Opportunity
For travel sellers, OTAs and airlines, disruption creates financial pressure through rebooking and customer service costs, while poor recovery can undermine brand confidence and put repeat bookings at risk. Recent industry research found that 37% of surveyed passengers who experienced disruption were less likely to fly with the same airline again because of how it was handled.
"Disruption creates multiple challenges for our partners: the immediate workload of helping passengers continue their journeys, and the impact on loyalty and the commercial consequences when customers don't feel supported," said Hugh Aitken, Chief Operating Officer at Dohop. "TravelSure not only provides a recovery operation that takes pressure off their teams, but it also gives travel sellers a service they can earn revenue from. We built that capability through years of protecting self-connecting and interlined journeys with our ConnectSure product; extending it to direct flights means more of our partners' customers can benefit."
Partners can offer TravelSure during or after booking, with a digital experience that reflects their brand. Provided as a recovery service, TravelSure, like ConnectSure, preserves travellers' existing entitlements to airline refunds and compensation.
For more information about TravelSure, visit www.dohop.com/travel-sure. To arrange an interview with Hugh Aitken of Dohop, please get in touch with Vanessa Horwell at vhorwell@thinkinkpr.com.
About Dohop, Connected Travel Made Simple
Dohop is a travel technology company creating a new standard for Connected Travel that works beyond traditional interline. Its suite of products helps airlines and travel sellers create, sell and support journeys: RetailConnect enables multi-carrier retailing, BagConnect offers seamless airside baggage transfer for alternative interlined flights, ConnectSure provides disruption support and travel protection for self-connecting journeys, and TravelSure extends disruption recovery to direct-flight passengers. Together, these products help partners expand their offerings, generate ancillary revenue and support travellers when plans change. More than 100 airlines and travel partners, including Air France, Air Transat, easyJet, Scoot, Vueling and Wizz Air, use Dohop's Connected Travel platform to expand network connectivity and route options. Visit www.dohop.com to learn more.
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Dohop Introduces TravelSure, a Disruption-Recovery Service for OTAs, Travel Sellers and Airlines
