10th Hospitality Indonesia Conference (#HIC2027) Convenes in Jakarta to Chart "The Connected Ecosystem: Mapping the New Boundaries of Indonesian Hospitality"

Celebrating a Decade of Industry Leadership as the Landmark Forum Convenes 500+ Pre-Qualified Decision-Makers, 100+ Speakers, and 4 Co-Located Summits at Le Méridien Jakarta

JAKARTA, Indonesia, Nov. 11, 2026 /PRNewswire/ -- Marking a decade of steering the nation's lodging and real estate landscape, the 10th Hospitality Indonesia Conference (#HIC2027) will officially convene on January 27–28, 2027, at Le Méridien Jakarta. This landmark 10th edition of the Hospitality Indonesia Conference will bring together 500+ pre-qualified executive attendees representing 300+ leading companies, 100+ expert speakers across 30+ in-depth sessions and masterclasses, 40+ sponsors and strategic partners, and 4 branded industry summits, reaching a global media outreach of 1M+.

A decade in the making, #HIC2027 arrives as Indonesia's hospitality market crosses the threshold into high-value market maturity. As the asset class shifts dynamically away from traditional hubs and toward a country-wide expansion, the industry is forcing a complete re-evaluation of its traditional borders. This landmark two-day forum serves as the definitive business exchange for the capital, real estate, and operational minds ready to map a highly integrated, borderless future for the archipelago's next economic chapter.

The 10th anniversary edition centers on the overarching theme, "The Connected Ecosystem: Mapping the New Boundaries of Indonesian Hospitality," a core strategic directive challenging stakeholders to rethink how investment, design, revenue, and travel link together to serve a new class of global and regional guests. Over two intensive days, institutional funds, private equity partners, master architects, and commercial directors will bypass surface-level talk to dissect the realities of this newly interconnected built environment. Discussions will focus squarely on expanding asset valuation frontiers, structural decarbonization across new territories, and embedding predictive data loops into everyday management.

Rather than simply reflecting on ten years of past achievements, this celebratory milestone focuses on establishing the commercial parameters and operational blueprints for the next ten years of Indonesian lodging.

Four Interconnected Summits: Complete Industry Architecture

To deliver raw business intelligence, #HIC2027 is structured around four interconnected master-tracks designed to systematically break down and redefine industry limits:

Hotel Investment Summit Indonesia (HISI): Serves as the strategic center of Indonesia's hospitality real estate sector, where institutional owners, private equity investors, global operators, sustainability pioneers, and legal experts converge. As the market enters high-value maturity, this track explores complex capital structures defining Indonesia's expanded layout. Discussions focus on cross-industry capital deployment, from financing secondary-market expansions to executing structural decarbonization models, aligning financial acumen with resilient real estate strategy to drive sustained profitability.

Hotel Design Summit Indonesia (HDSI): Represents the creative and structural foundation of the built environment, where master architects, interior designers, urban planners, and real estate developers collaborate to shape future properties. As Indonesia's geographic expansion demands culturally resonant, highly operational buildings, this track explores how climate-resilient architecture, local materials, and sustainable building technologies merge with high-yield design layouts to ensure long-term endurance, environmental health, and asset value.

Hotel Revenue Summit Indonesia (HRSI): Navigates the commercial engine of the archipelago's hospitality market, gathering commercial directors, revenue managers, distribution strategists, and pricing experts to chart top-line performance. As demand channels shift and new geographical hubs emerge, this track explores fully integrated commercial ecosystems, from leveraging predictive data networks and auditing multi-channel distribution costs to managing total revenue per available room (TRevPAR) to protect operating margins and outpace market fluctuations.

Travel Byte Summit Indonesia (TBSI): Connects with the technological frontier of the travel economy, uniting hotel tech innovators, digital transformation leads, payment pioneers, and travel operators to build tomorrow's digital infrastructure. Addressing the modern guest journey shaped by cloud networks, this track focuses on integrating next-generation travel technology into everyday management, from deploying unified payment systems and embedded automation to optimizing distribution interfaces that capture global traveler pathways.

Elite Speaker Lineup & Key Industry Figures

Confirmed speakers for the 2027 decennial edition include Nia Niscaya (Spokesperson, The Ministry of Tourism), Rannie Kamil Williams (AVP Destinations ESG & Research, Injourney Tourism Development Corporation - ITDC), Eddy Soemawilaga (President, ASEAN Tourism Association - ASEANTA), Harry Suryadharma (Managing Partner, Weggis Collection Hospitality Group), Willyam Kornelius (Chief Corporate Architect, PT. Archipelago Hotels), Anasthasia Handayani (President Director, Plataran Indonesia), and Matt Gebbie (Managing Director, Horwath HTL), alongside dozens of additional regional owners, developers, and C-level operators.

Registration and Sponsorship Inquiries

Delegate passes, sponsorship packages, and commercial exhibition opportunities for the 2027 circuit are now open:

• Official Portal: https://hospitalityindonesiaconference.com/
• For speaking and partnership inquiries, contact:
  Gloria Wong (Managing Director)
  gloria@hospitality-asia.com 

• For delegate registration and administrative inquiries, contact:
  Jewel Solano (Head of Administration)
  jewel@hospitality-asia.com 

PR Newswire is the official media partner of the Hospitality Asia Event Series 2027.

About Hospitality Asia Event Series

The Hospitality Asia Event Series is a leading platform for senior leaders across the region's hospitality and tourism sectors. It is known for bringing together key decision-makers and industry innovators while creating strong opportunities for networking, knowledge exchange, and strategic collaboration.

The series features seven flagship events across Asia, including the Hospitality Indonesia Conference (HIC), the Hospitality Thailand Conference (HTC), the Hospitality South Korea Conference (HSKC), the Hospitality Vietnam Conference (HVC), the Hospitality Japan Conference (HJC), the Hospitality Malaysia Conference (HMC), and the Hospitality Philippines Conference (HPC). These events attract a high-level and diverse audience from across the region.

Hospitality Asia is distinguished by its balanced engagement of both C-level executives and senior professionals such as Vice Presidents, General Managers and Directors who manage contracts, negotiations and daily operations. Supported by regional advisors who provide real-time market insights, the content focuses on practical strategies that enable participants to drive business growth.

The series is guided by four summits that represent the main drivers of industry success. These include the Hotel Investment Summit Asia #HISA, the Hotel Design Summit Asia #HDSA, the Hotel Revenue Summit Asia #HRSA and the Travel Byte Summit Asia #TBSA. Each summit is delivered with a localized approach to ensure relevance and meaningful engagement with the region's most important opportunities.

To learn more about Hospitality Asia, please visit our website at www.hospitality-asia.com

Media Contact:
Media Relations Team
Hospitality Indonesia Conference (#HIC2027)
Email: ifnur@hospitality-asia.com
Website: www.hospitalityindonesiaconference.com

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10th Hospitality Indonesia Conference (#HIC2027) Convenes in Jakarta to Chart "The Connected Ecosystem: Mapping the New Boundaries of Indonesian Hospitality"

Strategic Acquisition Combines Dragonpass' Loyalty Infrastructure, Powering 35 of the World's 50 Largest Banks, With iCoupon's Vouchering Technology Supporting Over One Billion Passengers

SINGAPORE, Nov. 11, 2026 /PRNewswire/ -- Dragonpass, the global travel and lifestyle benefits platform serving more than 45 million members worldwide, has announced the acquisition of iCoupon, the intelligent digital vouchering technology business whose network spans over 400 airports worldwide. The transaction represents a strategic expansion of Dragonpass' technology and distribution capabilities, combining established financial services relationships with extensive airline and retail integrations to accelerate its development of a global loyalty-as-a-service platform.

The acquisition follows almost a decade of commercial collaboration between the two businesses, initially focused on delivering digital dining benefits across airports. While Dragonpass has developed its global presence through partnerships with financial institutions, including some of the world's largest banks and payment networks, iCoupon has built complementary infrastructure connecting 200 airlines, over 400 airports and 4,000 retail units across 56 countries. The combination creates immediate opportunities to expand dining and retail offerings, alongside access to previously untapped solutions and customer segments across both networks.

In the near term, Dragonpass will focus on extending its dining and retail propositions through iCoupon's established network, while introducing additional Dragonpass services to iCoupon's airline and airport partners. Longer term, the business will explore how transferable integrations can support a wider lifestyle offering beyond aviation, creating opportunities to deliver relevant benefits across more frequent customer interactions. iCoupon's existing team will remain in place, with its open-network model continuing to operate, ensuring continuity for existing partners while supporting new opportunities across the combined business.

• Dragonpass acquires iCoupon following nearly a decade of collaboration, expanding its financial services, aviation and retail capabilities.
• iCoupon's network spans over 200 airlines, 400+ airports and over 4,000 retail units across 56 countries, with support already available to over one billion passengers.
• iCoupon issued over £100 million in digital vouchers in 2025, demonstrating the scale of its existing distribution and redemption infrastructure.
• Dragonpass research finds 50% of Britons consider loyalty schemes outdated, while 76% value affordable everyday treats.
• The deal strengthens dining and retail offerings in the near term, supporting Dragonpass' wider ambition to build a global loyalty-as-a-service platform

Jane Zhu, CEO & Co-founder at Dragonpass, shares:

"The acquisition of iCoupon represents a significant step in our strategy to build a global loyalty-as-a-service platform. Having worked together for almost a decade, we recognise the strength of its technology and network, and the immediate opportunity to expand our dining and retail offering while exploring applications across new lifestyle markets.

"The future of loyalty lies in connecting customer intelligence with relevant benefits at scale. By bringing together complementary distribution networks and investing in more intelligent engagement technology, we're building the infrastructure to help our partners deliver greater value to customers, precisely when they need it."

iCoupon's technology enables airlines and other partners to distribute vouchers, discounts and customer entitlements through existing identifiers, including boarding passes, barcodes and QR codes. Integrated directly into participating retailers' point-of-sale systems, its platform supports real-time redemption, transaction tracking and automated reconciliation. Having issued over £100 million in digital vouchers during 2025, including 12 million food and beverage entitlements, iCoupon has expanded into 13 technology modules spanning passenger care, retail and other travel services, providing Dragonpass with additional capabilities and new commercial opportunities.

Richard Bye, CEO and Co-founder at iCoupon, shares:

"For too long, loyalty has been constrained by fragmented ecosystems, disconnected rewards and experiences that often fail to reflect what customers genuinely value. This acquisition is about helping accelerate a shift away from traditional points-based programmes towards real-time, contextual engagement that delivers meaningful benefits exactly when and where they matter most. By combining Dragonpass' global distribution and customer intelligence capabilities with iCoupon's powerful airline connected redemption infrastructure, we are creating the foundations for a new generation of loyalty; one that is intelligent, frictionless and seamlessly embedded into the everyday lives of consumers around the world."

Dragonpass' nationally representative Comfort Index finds 50% of Brits consider loyalty schemes outdated, revealing the mounting pressure on traditional loyal models to demonstrate value while 48% of Brits are more likely to switch long-term providers due to rising costs, poor support or irrelevant rewards. Meanwhile, 69% say brands that reduce everyday friction are more likely to earn their loyalty. Demand for practical benefits is also growing, with 76% valuing affordable everyday treats, despite 56% worrying about the cost of dining, drinks and experiences.

This expansion forms part of Dragonpass' broader investment in data orchestration and customer engagement technology. By connecting a wider global benefits supply chain with more intelligent distribution and personalisation capabilities, the company aims to address a longstanding challenge for enterprise loyalty programmes: sourcing relevant benefits across markets and delivering them through a seamless customer experience. Its longer-term strategy is to enable financial institutions, airlines and other partners to move beyond static rewards catalogues, offering benefits aligned with individual customer needs, while strengthening engagement and commercial value across its network.

About Dragonpass

Established in 2005, Dragonpass is a leading global travel and lifestyle platform, providing premium benefits and experiences to more than 45 million members worldwide. Its growing ecosystem spans travel, health and wellness, lifestyle and entertainment, with a global network covering more than 140 countries and regions and partnerships with more than 800 enterprises.

About iCoupon

iCoupon is a market-leading intelligent vouchering company with a global presence, specialising in the provision of digital vouchering services within the aviation industry and beyond. Collaborating with an extensive network of more than 200 airlines, spanning over 400 airports and in excess of 4,000 retail establishments, the company's aim is to share value and place it where it counts. iCoupon leverages its unique technology to facilitate the seamless distribution of intelligent vouchers by airlines, airports, ground handlers and retailers directly to passenger boarding passes, enhancing the value-sharing experience.

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Dragonpass Acquires iCoupon the Leading Global Voucher Redemption Network to Build International Loyalty-as-a-Service Platform