SHG Launches S 131 Semi-Custom Headset for 911 Dispatchers

CHICAGO--(BUSINESS WIRE)--Nov 11, 2026--

Secure Headset Group (SHG) launched the S 131 Semi-Custom Headset, a lightweight in-ear headset for 911 dispatchers. Using a six piece kit of soft universal ear tips in three sizes instead of a custom mold, the S 131 offers custom level comfort with no ear impression, ships from stock, and costs well below a custom setup.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20261110433147/en/

Dispatchers wear headsets for ten or more hours a shift. Over the ear styles can create pressure points, and over-the-head styles can tangle in hair and aggravate headaches. Custom ear molds are the lightest alternative, but can be cost prohibitive and a mold takes four weeks or more to produce, and a single mold fits only one ear.

The S 131 uses a small, lightweight universal ear tip with no pressure points. Each box includes a six-piece kit of soft, hypoallergenic tips in multiple sizes, with tips for both ears so dispatchers can switch sides during a shift. The ear tip lets environmental sound through, supporting dispatchers who keep one ear open for radio transmissions. The S 131 uses the same mic boom as SHG's custom headset, drops into existing communications setups, and ships within 48 business hours. It is backed by SHG's two-year warranty and live support.

"We built the S 131 because custom doesn't work for every agency or every ear, whether it's the cost, the wait for a mold, or a fit that never feels right," said Ann Seigler, Director of Strategic Partnerships at SHG. "Now dispatchers get that comfort right away, in either ear."

The S 131 is available now through authorized resellers.

About Secure Headset Group

Secure Headset Group® (SHG) designs and manufactures secure communication headsets, handsets and accessories for 911 dispatch centers, public safety agencies, the U.S. Department of Defense and all branches of the U.S. military. With forty years of experience and roots in medical hearing devices, SHG products are U.S. engineered, TAA and NDAA 889 compliant, and backed by live support and a two year warranty. Learn more at secureheadsets.com.

SHG Launches S 131 Semi-Custom Headset for 911 Dispatchers

President Donald Trump’s $10 billion defamation case against the BBC remains on track, for the moment.

A federal judge in Florida ruled on Tuesday that Trump’s defamation claim could go forward, though he did not rule on the merits. The publicly funded British broadcaster had sought to dismiss the case.

Judge Jeffrey Kuntz did dismiss part of the case, tossing out a Trump claim that the BBC’s actions violated a Florida law concerning unfair business practices.

Trump filed his lawsuit against the BBC in December. The Republican president accused the BBC of defamation as well as deceptive and unfair trade practices related to a documentary, “Trump: A Second Chance?”

The BBC acknowledged that filmmakers spliced together quotes from different sections of the speech Trump delivered to his supporters on Jan. 6, 2021, before the storming of the U.S. Capitol, to make it seem that Trump was directly urging violence.

The broadcaster apologized over the editing, and that was something the judge made note of in his ruling Wednesday. The head of the BBC and its top news executive both resigned. The BBC has denied Trump’s claims that it defamed him.

In October, a different judge in Florida ordered Trump to sit for a deposition in the case by Dec. 11. Lawyers for the BBC had complained that Trump was delaying his appearance in his own lawsuit. Charles Tobin, an attorney for the BBC, said that with two months left in the discovery period, “we still haven’t been able to depose the plaintiff.” The deposition deadline could yet be extended.

Trump called Kuntz’s latest ruling a major victory.

“A Huge Victory against Fake News BBC, a terrible abuser of the truth, just handed down by highly respected District Court Judge, Jeffrey T. Kuntz, of the Southern District of Florida,” Trump posted on his Truth Social platform.

“We will continue fighting against, and defeating, all of those who try to deceive the American People!” Trump wrote Tuesday evening.

President Donald Trump speaks in the James Brady Press Briefing Room at the White House Monday, Nov. 9, 2026, in Washington. (AP Photo/Alex Brandon)