Riverbed Named a Leader in New 2026 GigaOm Radar Report for AIOps

REDWOOD CITY, Calif.--(BUSINESS WIRE)--Nov 12, 2026--

Riverbed, the leader in AIOps for observability, is recognized as a Leader in the new GigaOm Radar Report for Artificial Intelligence for IT Operations (AIOps). Riverbed is one of only a few companies positioned as a Leader in the Agile Optimizers quadrant, reflecting the company’s focus on helping IT teams accelerate problem resolution, improve operational efficiency, and continuously optimize IT operations through AI-driven automation.

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The report identifies a critical consideration for companies evaluating AIOps platforms: balancing the freedom for AI agents to act autonomously with the governance and visibility IT teams need over those actions. Riverbed customers – among the largest, most advanced enterprises and government agencies around the globe – have executed more than half a billion cumulative AI-driven automations, demonstrating AI-powered automation at scale, with safety, governance and traceability at its foundation. Riverbed’s AIOps capabilities are built on the breadth and depth of its data collection across endpoints, mobile devices, networks, applications, cloud and data centers, combined with an agentic intelligence layer that turns full-fidelity telemetry into precise insights and action.

“This recognition from GigaOm reinforces Riverbed’s position in AIOps and reflects the strength of our approach to helping enterprises advance toward autonomous IT operations,” said Richard Tworek, Chief Technology Officer, at Riverbed. “2026 has been a defining year for Riverbed in AIOps, with our placement across several leading industry analyst rankings firmly establishing our position in the market. As organizations move from AI-assisted to autonomous operations, they need AI they can trust to act. Riverbed combines full-fidelity contextual intelligence with governed, IT-controlled AI and automation to help customers predict, prevent and resolve issues with increasing levels of autonomy, while maintaining the oversight and control enterprises require.”

“As AIOps evolves from helping teams understand incidents to taking action on them, enterprises need strong operational context coupled with appropriate governance,” said GigaOm Radar Report author and analyst Whit Walters. “Riverbed IQ brings together network and end-user telemetry with runbook-driven investigation and remediation, while providing the controls and auditability organizations need as they increase the use of AI and automation in IT operations.”

Advancing AIOps Toward Autonomous IT Operations

Riverbed helps organizations move from AI-assisted operations toward greater autonomy through an approach built on full-fidelity contextual intelligence, governed automation and agentic AI. IT teams can progress at their own pace, starting with human review of AI-driven insights and recommendations, moving to approved automation, and ultimately enabling autonomous remediation within defined guardrails. This approach reflects enterprise expectations, with 69% of respondents in Riverbed’s 2026 Survey on the ‘ State of Autonomous IT Operations ’ saying they want autonomous operations supervised by humans.

Key capabilities include:

These capabilities align with areas where Riverbed performed strongly in the 2026 GigaOm Radar Report for AIOps, including remediation action governance, AI decision audit trails, compliance framework alignment, operational scalability, root-cause analysis, predictive and change-risk analytics, generative AI incident intelligence and natural-language operational querying.

Governance Becomes Critical as AIOps Evolves

As AIOps progresses from identifying and recommending fixes to enabling AI agents to take action within production environments, governance, security and accountability are becoming increasingly important. Riverbed’s approach is designed to keep IT in control as autonomy increases, combining AI-driven investigation and remediation with defined guardrails, auditability and enterprise security. The GigaOm Radar report specifically highlights Riverbed’s runbooks for investigating and resolving incidents, alongside AES-256 encryption and the Riverbed Trust Center's audit capabilities.

View the 2026 GigaOm Radar Report for AIOps and learn more about Riverbed AIOps solutions: https://www.riverbed.com/products/aiops/

About Riverbed

Riverbed, the leader in AIOps for observability, helps organizations optimize their user’s experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed’s open and AI-powered observability platform and solutions optimize digital experiences and greatly improves IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app and movement of AI data, over any network, to users anywhere. Together with our thousands of market-leading customers globally – including 95% of the FORTUNE 100 – we are empowering next-generation digital experiences. Learn more at riverbed.com

Riverbed and certain other terms used herein are trademarks of Riverbed Technology LLC. All other trademarks used herein belong to their respective owners.

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Riverbed is one of only a few companies positioned as a Leader in the Agile Optimizers quadrant, reflecting the company’s focus on helping IT teams accelerate problem resolution, improve operational efficiency, and continuously optimize IT operations through AI-driven automation.

Riverbed Named a Leader in New 2026 GigaOm Radar Report for AIOps

NEW YORK (AP) — Before the screams started, Dervie Mapp heard loud popping noises outside her Brooklyn apartment. She bolted out of bed to the kitchen window and watched as a neighboring building came crashing down, raining three stories of bricks and twisted metal.

Stunned survivors cried out amid thick dust and piles of rubble that moments earlier had been people’s homes.

“I saw the whole thing come down,” Mapp, a 67-year-old retiree, told The Associated Press on Thursday. “People were running up out of the pit, screaming and hollering. I couldn’t believe it — I froze.”

The deadly collapse that occurred without warning Wednesday afternoon took down a building that housed a store selling medical uniforms on the ground level and four apartments on the floors above.

Eight people perished, including two children who were Colombian nationals, according to the Colombian consulate in New York. The New York City Police Department identified the children as Nicole Daniela Salvada Rodriguez, 9; and Kevin Santiago Reyes Gonzalez, 10.

Two men from Ecuador, José Luis Caguana Cosquillo, 26, and Gabriel Siguencia, 22, were among the deceased, according to police and the Ecuadorian consulate in New York. Also dead were Juan Daniel Salvada Guzman, 31; Ndiaye Mamadou, 31; Barry Mamadou, 23; and Edgar Sapon, 26, police said. Officials said 18 others suffered injuries.

New York Mayor Zohran Mamdani on Thursday described the victims as “parents and children, young families building their lives in our city and immigrants from Mexico, Colombia, Ecuador, Trinidad and beyond.”

Among those hurt were four firefighters assisting with rescue efforts, which continued Thursday as crews searched for survivors through heaps of debris that included mattresses, a broken sink and a refrigerator with its door missing and food jumbled inside. Vinyl records, shoes and other personal belongings littered the rubble.

James Williams said he heard loud banging at the construction site all day Wednesday as he worked at a deli across the street. He said he noticed bricks falling from a building next to the site. Then the whole building fell down.

The collapse ripped away a wall shared with an adjacent building, which remained standing with the interiors of its apartments exposed — closets crammed with clothing, a stuffed bear sitting atop a pile of shoes and laundry heaped on a pink bedspread.

Security camera video from the building showed an interior stairway shaking as the wall beside it fell in a loud crash and a cloud of dust. The camera later recorded a firefighter helping a resident descend the same stairs above a yawning abyss of debris.

“Nice and easy,” the firefighter said as the person clutched both his hand and the railing.

Despite the chaos, construction workers who had barely escaped with their lives turned around and began clawing through the wreckage to free survivors, said Mamdani. He said their swift actions saved lives.

The mayor said Thursday that two construction workers were among the dead.

They included Caguana Cosquillo, a 26-year-old immigrant from Ecuador who had a young child and pregnant wife, his brother, Carlos Caguana, told WNBC-TV.

“He was the sole provider for the family,” Caguana said, adding that his brother's wife was devastated.

“She’s completely overwhelmed,” he said, “and can’t even find the words to speak.”

Rico reported from Atlanta. AP journalists Russ Bynum in Savannah, Georgia; Hannah Fingerhut in Des Moines, Iowa; Scott Bauer in Madison, Wisconsin; Laura Turbay in Little Rock, Arkansas; and Hannah Schoenbaum in Salt Lake City contributed.

A police official and a K-9 dog inspect the site of a building that collapsed the previous day in the Brooklyn borough of New York, Thursday, Nov. 12, 2026. (AP Photo/Yuki Iwamura)

New York City Department of Buildings employees stand on a rooftop during their investigation of a building that collapsed the previous day in the Brooklyn borough of New York, Thursday, Nov. 12, 2026. (AP Photo/Yuki Iwamura)