Shanghai, already known as a leading medical hub in Asia, is emerging as an ideal destination for healthcare globally, as the city's medical institutions are actively working to align with international standards.
The International Medical Service Standards released by the Shanghai Municipal Health Commission in June officially took effect on Tuesday. This landmark document marks China's first foray into establishing clear guidelines for international medical services, outlining requirements for institutions, personnel, quality of care, service management, and payment models.
Lothar Siegfried, chief representative of a German company in Shanghai, chose to have a liver surgery at a top-class hospital in Shanghai because of its advanced medical technology and attentive services.
"I have a very good experience. The doctors are very good specialists. I totally trust what they tell me and I'm very satisfied with the surgery they have done so far," said Siegfried.
Gu Jingwen, director of the Worldwide Medical Center at Huashan Hospital and one of the drafters of the document, emphasized that what Shanghai offers to global patients goes beyond just top-tier medical care.
"International medical services refer to high-quality healthcare that meets global standards and characteristics. They're not simply specialized medical care, but an emerging service area that includes various aspects like healthcare, management, service, tourism, and insurance," said Gu.
Many top-tier hospitals in Shanghai employ medical staff fluent in English, French, German or other foreign languages to better serve overseas patients. Considering the dietary preferences of foreign patients, hospitals also offer a variety of Chinese and Western cuisine options for them.
Currently, many leading hospitals in Shanghai have set up agreements with over 30 domestic and international health insurance companies. Medical costs are settled directly between the hospital and the insurance provider, simplifying the payment process for patients and improving healthcare efficiency.
"Based on international experience, high-quality international medical services may satisfy diverse and personalized healthcare demands of patients at various levels, which is conducive to improving the operational environment and the global influence of Shanghai's healthcare sector," said Gu.
Shanghai becomes new global medical hub
