Infobip and Singtel Partner to Advance Customer Engagement for Singapore Businesses with Rich Communication Services

SINGAPORE, Oct. 25, 2024 /PRNewswire/ -- Businesses in Singapore can now deliver next-generation customer experiences through rich, interactive messaging, thanks to a new partnership between global cloud communications platform Infobip and Asia's leading communications technology group, Singtel. Rich Communication Services (RCS) marks a significant step forward in business messaging, empowering companies to transform ordinary mobile messages into interactive brand experiences that drive deeper customer engagement and boost conversions.

RCS is an evolution from SMS that delivers the advanced capabilities of over-the-top (OTT) messaging apps. This next-generation technology allows businesses in industries such as banking and finance, gaming, retail, and ecommerce to engage with customers in entirely new ways, offering:

• Enhanced engagement: RCS empowers businesses to send rich media messages, including images, videos, and carousels, creating a more captivating and interactive experience for customers. Branded messaging options further enhance trust and recognition, fostering stronger customer relationships.
• Seamless interactivity: RCS facilitates two-way communication, allowing customers to respond directly within messages or perform actions like booking appointments or making purchases without leaving the messaging interface. This streamlined approach enhances convenience and satisfaction.

As an experienced communication platform provider, Infobip works closely with telecoms globally to provide RCS to businesses, as it had already done successfully across Europe and Latin America. Leveraging this experience and expertise, businesses in Singapore can confidently roll out RCS services and capitalize on these benefits.  

"Companies want to better engage their customers in more interactive ways, especially on their mobile devices. RCS provides customers with more personalized communication that will help businesses build stronger relationships and drive business results. We look forward to empowering organizations with this capability to help them build brand affinity with their customers." said Terence Lai Tuck Leong, VP of Digitalisation, Products and Partnerships, Singtel Singapore

"The introduction of RCS messaging marks a significant step for customer engagement in Singapore as businesses aim to elevate their communications to meet evolving consumer expectations. Singtel's deep understanding of the Singaporean market, combined with Infobip's global experience and expertise in RCS, will empower local businesses to connect with customers securely through rich, branded two-way conversations," said Lim Jiun Kei, Head of Operator Partnership Region at Infobip.

About Infobip

Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip's omnichannel engagement, identity, user authentication and contact centre solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. It offers natively built technology with the capacity to reach over seven billion mobile devices and 'things' in 6 continents connected to over 9,700+ connections of which 800+ are direct operator connections. Infobip was established in 2006 and is led by its co-founders, CEO Silvio Kutić, Roberto Kutić and Izabel Jelenić.

Recent award wins include:

• Infobip named a Leader in the Gartner® Magic Quadrantâ„¢ for Communications Platform as a Service (CPaaS) 2024 for the second year running (June 2024)
• Infobip named to Fast Company's Annual List of the World's Most Innovative Companies (March 2024)
• Infobip named a leader in the CPaaS Leaderboard, Juniper Research (March 2024)
• Infobip ranked as number one Communications Platform as a Service (CPaaS) provider, in the inaugural MetriRank CPaaS Report from Metrigy (Dec 2023)
• Infobip named a leader in the CCaaS Leaderboard, Juniper Research (Dec 2023)
• Omdia Ranks Infobip as Leader for the second year running in its CPaaS Universe Report (Nov 2023)
• Infobip named a Leader in the Gartner® Magic Quadrantâ„¢ for Communications Platform as a Service (CPaaS) 2023 (Sept 2023)
• Infobip named a leader in the Juniper Customer Data Platform Leaderboard Report (July 2023)
• Infobip named a Leader in the IDC MarketScape: Worldwide Communications Platform-as-a-Service (CPaaS) 2023 Vendor Assessment (May 2023)

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Infobip and Singtel Partner to Advance Customer Engagement for Singapore Businesses with Rich Communication Services

Multi-phase, multi-region rollout will deliver advanced AMD AI silicon and the open AMD ROCm software stack to frontier-model, enterprise, and sovereign AI customers across global markets

SINGAPORE, May 27, 2026 /PRNewswire/ -- OneQode, a global provider of mission-critical digital infrastructure, today announced a collaboration with AMD to deploy AMD Instinct™ GPUs, as well as announcing plans to deploy AMD Helios rack-scale solution as the platform foundation for OneQode's global AI infrastructure rollout.

OneQode plans a phased rollout anchored by AMD Instinct™ MI355X GPUs in initial deployments and incorporating AMD Helios solution in the future. The deployment will run on the open AMD ROCm™ software stack, giving customers a standards-based, vendor-neutral foundation for large-scale AI training and inference.

The announcement follows OneQode's recently announced 110MW AI infrastructure agreement with Bitzero in Norway, and reflects the company's broader strategy to deploy high-performance AI capacity across Europe and Asia-Pacific. It leverages their existing cloud and telecommunications footprint deployed across 5 continents over the last 7 years, and will also incorporate their unique low-latency, sovereignty-focused product offerings.

OneQode expects to support a range of high-performance AI workloads, powered by AMD AI solutions, including frontier-model training and inference, enterprise AI, and sovereign AI for governments, research institutions, and AI-first organisations.

"Demanding AI workloads require high-performance compute, scalable infrastructure and an open software ecosystem," said Negin Oliver, corporate vice president, Business Development for AI, AMD. "AMD Instinct GPUs and the unifying AMD ROCm open software stack are designed to help customers accelerate large-scale AI training and inference with the performance, efficiency and flexibility they need. We're pleased to work with OneQode as it expands access to AMD AI solutions for customers globally."

"AMD is shipping some of the most compelling AI hardware in the market," said Matthew Shearing, Founder and CEO of OneQode, "The challenge now is putting that silicon in the right places - close to the customers, sovereign workloads, and AI-first organisations that need it. That's what OneQode does. We've spent nearly a decade building performance infrastructure across Europe, Asia-Pacific, and the global south, serving the kinds of workloads where uptime, latency and sovereignty actually matter. We're aiming to be AMD's partner of choice for extending AMD Instinct silicon at scale into the regions that need it most."

"We're genuinely pumped to be working with AMD," said Joe Swinn, Head of Product at OneQode. "We've been deploying infrastructure at scale globally for seven years, including some blazing-fast AMD EPYC processor-based private cloud builds, and this is one we've been waiting for. The AMD Instinct MI355X is a serious piece of silicon, and AMD Helios is built for the kinds of AI workloads our customers actually want to run. The AMD team have been brilliant to deal with, and we can't wait to get this kit in front of customers."

About OneQode

OneQode is a global provider of performance digital infrastructure. With a vertically-integrated platform that spans cloud compute, low-latency networking and sovereign technology across over 30 datacentres in 5 continents, they enable enterprises, governments and performance-hungry businesses to run AI & mission-critical workloads at scale, across the globe. Learn more at oneqode.com.

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OneQode to Deploy AMD Instinct GPUs and Plans for AMD Helios Rack-Scale Solution for Global AI Infrastructure