Family says ICE agents smashed car window in seizing Guatemalan man who's seeking asylum

NEW BEDFORD, Mass. (AP) — A Massachusetts family is demanding answers from U.S. Immigration and Customs Enforcement, complaining its agents smashed a car window with a hammer and detained a man who they claim had applied for asylum.

A lawyer for the family also claims agents were not looking for Juan Francisco Mendez when they grabbed him Monday in New Bedford, Massachusetts, as he drove to a dental appointment. The lawyer, Ondine Galvez-Sniffin, told The Associated Press during an interview that the agents claimed they were looking for another man with a different name before they dragged him and his wife out of the car.

The incident, recorded on video by Mendez's wife Marilu Domingo Ortiz, shows ICE agents using a hammer to smash the car window and then seize Ortiz. The family believes Mendez is being held at a facility in Dover, New Hampshire.

“When I arrived on the scene, my client's wife was sobbing. She was crying. She was shaking,” Galvez-Sniffin said, adding that Mendez yelled “Help Me” in Spanish as he was driven away in handcuffs.

“I walked over to the car and I see the busted window, the glass all over the back seat, and I was shocked,” the lawyer added. “I’ve been doing immigration work for 27 years and this was the first time that I saw such violent drastic measures being taken.”

A spokesperson for ICE did not return repeated messages seeking comment.

Another lawyer for Mendez, Ryan Sullivan, said a federal judge in New Hampshire ruled Wednesday that the government must give his attorneys 72 hours notice before moving him anywhere. Sullivan believes that is enough time to determine next steps in his case.

Ortiz and her 9-year-old son have already been given protection under an asylum status over fears of facing persecution if they returned home to Guatemala. Mendez was in the process of applying for what is called derivative asylum, where you can get asylum if a family member already has it.

The woman said she felt “scared” when ICE broke into their car and never expected someone from her family would be detained like this.

“We came here to do honest work. To fight for our family," Ortiz said through a translator. "What they did, or what they’re doing right now, no, it’s not fair. We don’t deserve that treatment.”

Ortiz said she was worried about the toll the detention was taking, especially on her son.

“He has already stopped eating because of what we’re going through," she said. “I just hope that they release my husband so he can come back with us and that my son can be with him as well.”

New Bedford Mayor Jon Mitchell, in a post on X, said the incident “raises questions that require clear answers," including why local police weren't alerted beforehand. He also questioned whether ICE agents are targeting criminals as the Trump administration promised or, rather, “engaging in an indiscriminate round-up of individuals with uncertain immigration status.”

Galvez-Sniffin said Mendez had been in the country for four years and worked in the seafood industry in New Bedford. He had no criminal record, she said, and was in the process of applying for asylum. He had been fingerprinted in December, she said, adding nothing turned up in terms of a criminal record.

“There really was no reason to treat him the way that he and his wife were treated.” Galvez-Sniffin said, adding that agents refused to look at the paperwork showing he had applied for asylum.

“My biggest concern, his family's biggest concern is getting him back,” she said. “He has no criminal background and everything to stay for in this country.”

The incident comes as the governor and law enforcement officials in New England have raised concerns about the tactics ICE is using to detain people.

Last month, ICE agent Brian Sullivan took Wilson Martell-Lebron, 49, into custody as he was leaving court. Boston Municipal Court Judge Mark Summerville found Sullivan in contempt, arguing that he deprived Martell-Lebron of his rights to due process and fair trial.

That case has since been dropped but the detention outside court while Martell-Lebron was on trial prompted Suffolk County District Attorney Kevin Hayden to call the actions of ICE “troubling and extraordinarily reckless.”

Tufts University student Rumeysa Ozturk of Turkey, 30, is also challenging her detention by ICE. A video account shows her walking on a street in a Boston suburb as she is surrounded by immigration officials. Ozturk is heard screaming as they take her cellphone and is seen getting handcuffed. Her lawyers have called for her immediate release.

With her eyes filled with tears, Marilu Domingo Ortiz, whose husband was taken into custody by ICE agents after they smashed a window of their family car, describes the arrest during an interview at their home, Wednesday, April 16, 2025, in New Bedford, Mass. (AP Photo/Charles Krupa)

A school bus rolls through a neighborhood near where ICE officers took a man into custody after breaking the window of the family car, Wednesday, April 16, 2025, in New Bedford, Mass. (AP Photo/Charles Krupa)

Marilu Domingo Ortiz, whose husband was taken into custody by ICE agents after they smashed a window of their family car, looks at broken glass and damage to their vehicle at their home, Wednesday, April 16, 2025, in New Bedford, Mass. (AP Photo/Charles Krupa)

Marilu Domingo Ortiz, whose husband was taken into custody by ICE agents after they smashed a window of their family car, talks on her phone at their home, Wednesday, April 16, 2025, in New Bedford, Mass. (AP Photo/Charles Krupa)

Marilu Domingo Ortiz, whose husband was taken into custody by ICE agents after they smashed a window of their family car, pauses while describing the arrest during an interview at their home, Wednesday, April 16, 2025, in New Bedford, Mass. (AP Photo/Charles Krupa)

Marilu Domingo Ortiz, whose husband was taken into custody by ICE agents after they smashed a window of their family car, shows a photograph of her spouse, Juan Francisco Mendez, at their home, Wednesday, April 16, 2025, in New Bedford, Mass. (AP Photo/Charles Krupa)

While wiping away a tear, Marilu Domingo Ortiz, whose husband was taken into custody by ICE agents after they smashed a window of their family car, describes the arrest during an interview at their home, Wednesday, April 16, 2025, in New Bedford, Mass. (AP Photo/Charles Krupa)

TOKYO (AP) — Japan’s Emperor Naruhito and his family waved to a crowd of flag-waving New Year’s well-wishers gathered at the Imperial Palace in Tokyo on Friday.

Standing with his wife Masako and the rest of the royal family, he wished a happy new year to people lined up below the palace balcony, some shouting, “banzai" — Japanese for "long live.”

The annual New Year’s appearance by the emperor and his family draws huge crowds to the palace’s usually cloistered grounds in central Tokyo.

People stand in long lines, weathering the cold, for each of the five appearances during the day, as the imperial family remains relatively popular.

The emperor does not have political power but holds symbolic significance for Japan. He and his family are longtime advocates for peace, although World War II was fought in the name of Naruhito’s grandfather Hirohito.

In a statement released in advance, Naruhito noted that last year marked 80 years since the end of that war. He stressed the importance of the message of peace, given that war and strife continued in parts of the world.

“I deeply feel it’s important to continue with efforts among people for dialogue, trying to deepen mutual understanding, so we can build a world of peace,” he said in the statement.

In both the statement and comments Friday, he spoke about recent natural disasters such as earthquakes, heavy rainfall and snow, and forest fires.

In 2024, the annual appearance was canceled because of a New Year’s Day quake in the Noto Peninsula, a coastal area in central Japan, which killed hundreds of people. In 2021 and 2022, it got canceled because of the coronavirus pandemic.

Princess Aiko, the imperial couple's only child, appeared with her parents at this year’s greeting, as did other relatives. She is at the center of a national debate about rules allowing only men to inherit to the Chrysanthemum Throne.

The presence of Naruhito’s nephew, Hisahito, also drew attention, as he now takes part in adult imperial events and is a possible heir to the throne. He is second in line after his father, the emperor’s brother.

Akihito, Naruhito’s father and emperor emeritus who abdicated in 2019, was also there with his wife Michiko, the emperor’s mother.

Yuri Kageyama is on Threads https://www.threads.net/@yurikageyama

Japan's Princess Kako and Prince Hisahito, daughter and son of Crown Prince Akishino and Crown Princess Kiko, greet well-wishers during a public appearance for New Year's celebrations at the Imperial Palace in Tokyo, Friday, Jan. 2, 2026. (AP Photo/Eugene Hoshiko)

Japan's Crown Prince Akishino and Crown Princess Kiko greet well-wishers during a public appearance for New Year's celebrations at the Imperial Palace in Tokyo, Friday, Jan. 2, 2026. (AP Photo/Eugene Hoshiko)

Japan's Emperor Emeritus Akihito and Empress Emerita Michiko greet well-wishers during a public appearance for New Year's celebrations at the Imperial Palace in Tokyo, Friday, Jan. 2, 2026. (AP Photo/Eugene Hoshiko)

Japan's Emperor Naruhito and Empress Masako greet well-wishers during a public appearance for New Year's celebrations at the Imperial Palace in Tokyo, Friday, Jan. 2, 2026. (AP Photo/Eugene Hoshiko)

Japan's Emperor Naruhito greets well-wishers during a public appearance for New Year's celebrations at the Imperial Palace in Tokyo, Friday, Jan. 2, 2026. (AP Photo/Eugene Hoshiko)