Skip to Content Facebook Feature Image

Newark problems and recent crashes put focus on air traffic controller shortage and aging equipment

News

Newark problems and recent crashes put focus on air traffic controller shortage and aging equipment
News

News

Newark problems and recent crashes put focus on air traffic controller shortage and aging equipment

2025-05-15 06:05 Last Updated At:06:10

The recent chronic delays and cancellations at New Jersey's largest airport have highlighted the shortage of air traffic controllers and the aging equipment they use, which President Donald Trump's administration wants to replace.

The Federal Aviation Administration is working on a short-term fix to the problems at the Newark airport that includes technical repairs and cutting flights to keep traffic manageable while dealing with a shortage of controllers. Officials met with some of the airlines that fly out of Newark on Wednesday to discuss the plan, and those conversations will continue on Thursday.

But even before those problems, aviation was already in the spotlight ever since the deadly midair collision of a passenger jet and a U.S. Army helicopter above Washington, D.C., in January, and a string of other crashes and mishaps since then. The investigations into those crashes continue while the U.S. Department of Transportation tries to make progress on the long-standing issues of not having enough air traffic controllers and relying on outdated equipment. A U.S. Senate hearing on Wednesday focused on the FAA's efforts.

Twice in the past two-and-a-half weeks, the radar and communications systems that air traffic controllers in Philadelphia who direct planes in and out of Newark rely on failed for a short time. That happened because the main line that carries the radar signal down from another FAA facility in New York failed, and the backup line didn't work immediately.

So the controllers were left unable to see or talk to the planes around Newark Liberty International Airport for as long as 90 seconds on April 28 and May 9. The lines — some of which were old copper wires — failed a third time on Sunday, but that time the backup system worked and the radar stayed online.

The FAA's head of air traffic controllers, Frank McIntosh, said during the Senate hearing on Wednesday that he believes the planes remained safe because of what they had been directed to do beforehand, but acknowledged that 90 seconds is “a long disruption for a radar screen to go blank or not to be able to talk to aircraft.”

“I don’t believe there was a heightened significant danger to the flying public. But with that being said, from where I sit, we want to remove all risk to the flying public,” McIntosh said. “And that is what’s concerning to me is how do we remove any bit of that risk. And we need to make sure our contingencies are better placed.”

The first of those stressful outages prompted five to seven controllers to take a 45-day trauma leave, worsening the existing staff shortage at the Philadelphia control facility and prompting the FAA to limit the number of flights in Newark each day.

The FAA currently has 22 fully certified air traffic controllers and five supervisors assigned to Newark in the Philadelphia facility, but the agency wants to have 38 controllers there. Another 21 controllers are in training there, and 10 of them are certified on at least part of the area.

The FAA quickly limited the number of flights in Newark to between 24 and 28 arrivals and the same number of departures every hour to ensure the remaining controllers could handle them safely. At times when controller staffing is especially lean, like Monday, the FAA is limiting traffic even further. Before the problems, 38 or 39 flights would take off and land every hour in Newark.

McIntosh said at the Senate hearing that on Monday, there were only three controllers on duty in Philadelphia for about an hour because some had taken sick leave and others had unplanned leave. That put the facility well below the minimum of seven controllers the FAA wants and led to average delays of more than 90 minutes as the agency limited flights.

The meetings FAA officials are having with all the airlines are focused on a plan that continues limiting takeoffs and landings to no more than 28 apiece an hour until at least mid-June. By then, a runway construction project should be wrapped up, and the controllers who took trauma leave would be scheduled to return. After that, the FAA has said it might be able to bump up the limit to 34 arrivals and 34 departures an hour.

Meanwhile, the number of flights a day must be cut because the airport can't handle everyone on the schedule. That's why Newark has generally led the nation in cancellations and delays in recent weeks — more than 100 flights were cancelled there Wednesday. After the FAA meets with the airlines, it will give them a couple of weeks to submit information in writing, so it likely won't issue a decision before May 28.

The FAA said Wednesday that it is meeting with United Airlines, Delta Air Lines, JetBlue Airways, American Airlines, Alaska Airlines, Spirit Airlines and Allegiant Air about the Newark schedule. United has a major hub in Newark and has been vocal about the need for the FAA to manage the schedule at the airport more closely. United has already cut 35 flights from its daily schedule at the airport.

The FAA has been able to install new fiber optic lines at Newark airport and the two other major airports in the New York area — Kennedy International and LaGuardia — but those are still being tested and won't come online until the end of the month. Officials were able to update some computer software last week that kept the radar from going offline a third time on Sunday when the primary line failed yet again.

Longer-term, the FAA is also planning to build a new radar system in Philadelphia, so that controllers there won't have to rely on the signal piped down from New York anymore. But that might not be done for months, although officials are working with contractors to speed up that project. A third data line is also being added to the facility as an additional backup.

McIntosh said the FAA has similar systems all across the country with a main line and a backup line carrying radar data to controllers, “and we haven’t had a failure like this to this degree in my memory.”

The FAA has been working for a long time to hire more air traffic controllers to replace retiring workers and handle the growing air traffic. But it can be hard to find good candidates for the stressful positions, and it takes years to train controllers to do the job.

Transportation Secretary Sean Duffy has made several moves to try to hire more controllers. The FAA is trying to shorten the time it takes between when someone applies to the air traffic controller academy in Oklahoma City and when they start, and the agency is also trying to improve the graduation rate there by offering more support to the students. The candidates with the highest scores on the entrance exam are also getting top priority.

The FAA is also offering bonuses to experienced controllers if they opt not to retire early and continue working to help ease the shortage.

More high-tech simulators are also being used at airports across the country, including Newark, to train air traffic controllers. The FAA said Tuesday that controllers tend to complete training more quickly when they use one of the 111 simulators it has.

“These new simulators give air traffic control trainees a high-tech space to learn, develop and practice their skills,” said acting FAA Administrator Chris Rocheleau.

The Transportation Department plans to ask Congress for billions and billions of dollars to pay for an overhaul of the air traffic control system nationwide to replace the 618 radars, install 4,600 new high-speed connections and upgrade all the computers controllers use. The exact price tag hasn't been determined.

Duffy blames former President Joe Biden's administration for failing to upgrade the air traffic control system, but Congress first recognized the system was struggling to keep up with the growing number of flights as far back as the 1990s, so the problems go back decades — long before the Biden or first Trump administrations. Biden's former Transportation Secretary Pete Buttigieg has defended their efforts to upgrade some of the technology and expand air traffic controller hiring.

Some of the decades-old computer equipment that controllers rely on was on display at last week's news conference about the plan, which has drawn broad support from more than 50 groups across the industry. Duffy has used an assortment of colorful metaphors to emphasize how old the equipment is, saying the gear looks like it came off the set of the movie “Apollo 13” and comparing it to a 1967 Volkswagen Beetle.

Transportation Secretary Sean Duffy announces a new air traffic control infrastructure plan, Thursday, May 8, 2025, in Washington. (AP Photo/Julia Demaree Nikhinson)

Transportation Secretary Sean Duffy announces a new air traffic control infrastructure plan, Thursday, May 8, 2025, in Washington. (AP Photo/Julia Demaree Nikhinson)

Chris Rocheleau, acting administrator of the Federal Aviation Administration, left, and Transportation Secretary Sean Duffy, right, speak about a new air traffic control infrastructure plan, Thursday, May 8, 2025, in Washington. (AP Photo/Julia Demaree Nikhinson)

Chris Rocheleau, acting administrator of the Federal Aviation Administration, left, and Transportation Secretary Sean Duffy, right, speak about a new air traffic control infrastructure plan, Thursday, May 8, 2025, in Washington. (AP Photo/Julia Demaree Nikhinson)

Travelers check into their flights at Newark Liberty International Airport in Newark, N.J., Monday, May 5, 2025. (AP Photo/Seth Wenig)

Travelers check into their flights at Newark Liberty International Airport in Newark, N.J., Monday, May 5, 2025. (AP Photo/Seth Wenig)

OTTAWA, Ontario--(BUSINESS WIRE)--Dec 15, 2025--

Assent Inc. (Assent), the global leader in supply chain sustainability management, announces Request Manager, the industry’s first AI-native solution that addresses the critical pain point of how suppliers efficiently manage and respond to customer compliance and sustainability requests. Built on the market-leading Assent Sustainability Platform, Request Manager empowers suppliers to deliver accurate, high-quality regulatory data, declarations, and supporting documentation with greater speed and efficiency through a single, streamlined workflow to reduce management effort, lower compliance costs, and mitigate supply chain risk. The solution will launch for new Assent customers in January 2026.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20251215595090/en/

Request Manager enables suppliers to manage all customer requests in one centralized location through AI-powered parsing, matching and re-use of verified data, as well as a proactive declaration sharing function that allows suppliers to anticipate customer requests.

“Request Manager represents a breakthrough in how suppliers and distributors can stay ahead of escalating compliance expectations. It transforms a historically fragmented process by harnessing the data already embedded in the Assent Sustainability Platform to deliver speed, time savings, and scale,” said Michael Southworth, CEO of Assent. “As we extend our offering to the broader supply chain, this marks a pivotal moment for Assent — a new standard for supplier engagement that enables proactive compliance and helps create a more connected and resilient network where organizations can respond with confidence to reduce risk.”

Regulatory frameworks are in constant flux and are becoming increasingly complex. At the same time, manufacturers and distributors face an unsustainable volume of customer requests. Additionally, supplier contracts now include greater obligations that can disqualify those who fall short. Request Manager is Assent’s answer to this industry-wide breaking point: a secure, centralized hub that unifies all compliance and sustainability requests into one streamlined workflow.

Assent research shows that 80% of businesses still rely on email and fragmented spreadsheets to manage the growing volume of compliance requests. The data also revealed manufacturers receive an average of 350 requests per year, while distributors often face thousands, each of which may contain hundreds of part-and-regulation line items that must be interpreted and completed. With each request taking roughly three hours to complete, many manufacturers spend more than 1,000 hours a year on manual compliance and sustainability request management processes.

Elisa Morelo, Senior Analyst at Verdantix, highlighted the need for a solution dedicated to suppliers, “The surge in the volume and complexity of compliance requests is putting intense pressure on suppliers to deliver high-quality data in a timely manner. We believe AI can play an extremely important role in this category in terms of helping suppliers manage the scale of requests and reducing supplier fatigue, as well as streamlining manual processes and improving data quality.”

With Request Manager, suppliers will be able to:

“My team depends on me to never miss a deadline or customer request, but with our previous process, the volume of requests we received each day was overwhelming,” said Jessica Adams, Quality Technician at Durex Industries. “Quick and accurate responses are essential to maintaining our commercial relationships. Since implementing Assent’s Request Manager solution, all the information my team and I need is in one place. I can respond faster and with greater confidence, and I’m able to focus on other critical parts of my job.”

Learn more about Request Manager here.

Organizations interested in early access to Request Manager can register here.

About Assent

Assent provides the leadingsupply chain sustainability management solutionand is on a mission to become the global platform of record for supply chain sustainability and compliance for manufacturers. Founded in 2010, Assent is the only company that unifies platform, people, and supplier intelligence to future-proof supply chains amid global disruption. Powered by AI, we enable faster, smarter compliance — from risk analysis to automated document review — while delivering unmatched speed, cost efficiency, and confidence. With a proprietary supplier engagement engine and deep regulatory expertise built into our platform and services, Assent helps customers navigate complexity, reduce risk, and accelerate growth.

Assent Launches AI-Native Solution to Address Severe Gaps in Compliance and Sustainability Response Management Processes

Assent Launches AI-Native Solution to Address Severe Gaps in Compliance and Sustainability Response Management Processes

Recommended Articles