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Mitto Recognized in the 2025 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS)

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Mitto Recognized in the 2025 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS)
Business

Business

Mitto Recognized in the 2025 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS)

2025-07-30 18:35 Last Updated At:18:55

Inclusion in the Magic Quadrant report is based on Mitto's Ability to Execute and Completeness of Vision.

ZURICH, July 30, 2025 /PRNewswire/ -- Mitto, a leading provider of global omnichannel communications solutions, today announced its inclusion in the 2025 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS) report.

Gartner defines CPaaS as "a cloud-based platform used by developers, the IT team and other nontechnical business roles to build an array of communications-related capabilities using APIs, SDKs, documentation and no-code/low-code visual builders. The CPaaS tools facilitate access to multiple communications channels spanning voice, SMS, email, messaging apps, video and conversational capabilities, along with security."

In our view, Mitto's recognition in this year's Magic Quadrant reflects the company's continued investment in secure, high-performance communications — tailored for enterprise scalability, regional compliance, and deep customer engagement.

Mitto serves a wide range of global enterprises across industries including finance, retail, insurance, logistics, and technology, offering access to over 800+ direct carrier connections and global access to every region of the world, intelligent AI-powered routing, AIT fraud detection, and rich messaging capabilities across SMS, Voice, WhatsApp, Viber, RCS, Telegram, and more.

Mitto's platform also provides prebuilt tools such as Campaigns and Conversations, mobile intelligence APIs, and seamless integrations with CRMs, ERPs, and eCommerce platforms. Its partner portal continues to expand with co-branded enablement kits, self-serve onboarding, and vertical-specific assets.

"We are honored to be recognized once again in the Gartner Magic Quadrant for CPaaS," said Andrea Giacomini, CEO of Mitto. "This recognition, in our opinion, reflects our focused approach to enterprise communications — where performance, compliance, and flexibility matter most. We remain committed to helping global brands deliver reliable, real-time customer experiences at scale."

Gartner, Magic Quadrant for Communications Platform as a Service, By Lisa Unden-Farboud, Daniel O'Connell, Brian Doherty, Ajit Patankar, July 15, 2025

GARTNER and MAGIC QUADRANT are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Mitto
Mitto is a leading provider of global, omnichannel communications solutions, supporting business growth with advanced customer engagement technology and messaging enablement. Offering easy-to-integrate SMS, Voice, and Chat App APIs, next-generation business messaging, and end-to-end phone number intelligence, Mitto's platform ensures the world's largest brands and MNOs are ready for what's next.

www.mitto.ch
Twitter/X: @mittoglobal
LinkedIn: Mitto

Contact:

Darinka Kukrika
Marketing Manager at Mitto
darinka@mitto.ch 

 

Inclusion in the Magic Quadrant report is based on Mitto's Ability to Execute and Completeness of Vision.

ZURICH, July 30, 2025 /PRNewswire/ -- Mitto, a leading provider of global omnichannel communications solutions, today announced its inclusion in the 2025 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS) report.

Gartner defines CPaaS as "a cloud-based platform used by developers, the IT team and other nontechnical business roles to build an array of communications-related capabilities using APIs, SDKs, documentation and no-code/low-code visual builders. The CPaaS tools facilitate access to multiple communications channels spanning voice, SMS, email, messaging apps, video and conversational capabilities, along with security."

In our view, Mitto's recognition in this year's Magic Quadrant reflects the company's continued investment in secure, high-performance communications — tailored for enterprise scalability, regional compliance, and deep customer engagement.

Mitto serves a wide range of global enterprises across industries including finance, retail, insurance, logistics, and technology, offering access to over 800+ direct carrier connections and global access to every region of the world, intelligent AI-powered routing, AIT fraud detection, and rich messaging capabilities across SMS, Voice, WhatsApp, Viber, RCS, Telegram, and more.

Mitto's platform also provides prebuilt tools such as Campaigns and Conversations, mobile intelligence APIs, and seamless integrations with CRMs, ERPs, and eCommerce platforms. Its partner portal continues to expand with co-branded enablement kits, self-serve onboarding, and vertical-specific assets.

"We are honored to be recognized once again in the Gartner Magic Quadrant for CPaaS," said Andrea Giacomini, CEO of Mitto. "This recognition, in our opinion, reflects our focused approach to enterprise communications — where performance, compliance, and flexibility matter most. We remain committed to helping global brands deliver reliable, real-time customer experiences at scale."

Gartner, Magic Quadrant for Communications Platform as a Service, By Lisa Unden-Farboud, Daniel O'Connell, Brian Doherty, Ajit Patankar, July 15, 2025

GARTNER and MAGIC QUADRANT are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Mitto
Mitto is a leading provider of global, omnichannel communications solutions, supporting business growth with advanced customer engagement technology and messaging enablement. Offering easy-to-integrate SMS, Voice, and Chat App APIs, next-generation business messaging, and end-to-end phone number intelligence, Mitto's platform ensures the world's largest brands and MNOs are ready for what's next.

www.mitto.ch
Twitter/X: @mittoglobal
LinkedIn: Mitto

Contact:

Darinka Kukrika
Marketing Manager at Mitto
darinka@mitto.ch 

 

** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **

Mitto Recognized in the 2025 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS)

Mitto Recognized in the 2025 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS)

SHANGHAI, Jan. 15, 2026 /PRNewswire/ -- HOTELEX Shanghai 2026 will take place from 30th March to 2nd April 2026, offering global hospitality and foodservice suppliers a direct gateway to China and the wider Asian market. Building on the record-breaking success of the 2025 edition, the exhibition will return with expanded scale, stronger international buyer engagement, and enhanced commercial value. With over 3,500 exhibitors, 12,000 overseas buyers, and a fully integrated industry ecosystem, HOTELEX Shanghai 2026 provides a high-impact platform for sourcing, partnerships, and long-term market expansion.

HOTELEX Shanghai 2025 welcomed a record 284,581 professional visitors, including a 34.2% increase in international buyers. Exhibitors reported a 37% rise in qualified leads and a 23% increase in on-site transactions, demonstrating the exhibition's effectiveness as a high-performance sourcing and business platform. Building on this success, the 34ᵗʰ edition in 2026 will offer expanded exhibition space, deeper international participation, and increased opportunities for global decision-makers, distributors, and strategic partners.

Covering 400,000 square meters, the exhibition will host more than 3,500 leading domestic and international suppliers across key sectors including Kitchen Equipment, Coffee & Tea, Catering Ingredients, Beverages, and Baking Supplies. This fully integrated ecosystem supports end-to-end sourcing, innovation, and cross-border collaboration.

HOTELEX's competitive advantage lies in its comprehensive industry coverage. By integrating resources across hospitality, catering, cultural tourism, retail, logistics, and health sectors, the exhibition drives value-chain synergies and reflects the evolving structure of the modern hospitality economy. Its distinctive "tourism–catering–hotel joint exhibition" model offers a holistic showcase spanning food, accommodation, travel, shopping, and leisure.

Leveraging a shared pool of over 100,000 professional buyers from HOTELEX and FHC, exhibitors gain extended brand exposure through official digital platforms and global social media channels including LinkedIn, YouTube, Facebook, and TikTok, as well as partnerships with authoritative industry media. Booths are limited – reserve yours early to secure prime exhibition space and maximize business opportunities. Positioned as a strategic gateway, HOTELEX Shanghai 2026 empowers global companies to grow their presence in China and accelerate expansion across Asia's hospitality and foodservice markets.

Pre-registration: https://www.hotelex.cn/en/shanghai

Contact Us
Booth Inquiry:
Jason Jin
Tel: +86 21 3339 2197
Junyan.Jin@imsinoexpo.com

Media & Visitor Consulting:
Lizzy Chen
Tel: +86 21 3339 2566
Lizzy.chen@imsinoexpo.com

** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **

Maximize Your Business Growth in Asia's Hospitality & Foodservice Market at HOTELEX 2026

Maximize Your Business Growth in Asia's Hospitality & Foodservice Market at HOTELEX 2026

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