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Chulalongkorn University Launches "ER-VIPE," a VR Innovation for Interprofessional Emergency Team Training to Enhance Patient Safety

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Chulalongkorn University Launches "ER-VIPE," a VR Innovation for Interprofessional Emergency Team Training to Enhance Patient Safety
Business

Business

Chulalongkorn University Launches "ER-VIPE," a VR Innovation for Interprofessional Emergency Team Training to Enhance Patient Safety

2025-08-28 10:00 Last Updated At:10:15

BANGKOK, Aug. 28, 2025 /PRNewswire/ -- Because Every Minute in the ER Matters, the Chulalongkorn University Design for Society Center (CUD4S), in collaboration with the Department of Emergency Medicine, Faculty of Medicine, Chulalongkorn University, and King Chulalongkorn Memorial Hospital of the Thai Red Cross Society, has launched the "ER-VIPE" (Emergency Room – Virtual Interprofessional Education), an innovative medical education tool. 

Using virtual simulation technology, ER-VIPE is designed to train interprofessional teams—doctors, nurses, pharmacists, radiologic technologists, and more—for handling emergency patients. The goal is to improve teamwork, communication, and patient safety while minimizing human errors. 

The launch was accompanied by the academic forum "ER-VIPE: Developing Healthcare Teams for Sustainable Patient Safety" and the TeamSTEPPS Essential and IPE Virtual Simulation Workshop (Cohort 2) held on August 4, 2025, at King Chulalongkorn Memorial Hospital. The event was presided over by Assoc. Prof. Dr. Chanchai Sittipunt, Dean of the Faculty of Medicine and Director of the hospital. 

Innovation That Combines Heart, Head, and Hands 

Asst. Prof. Dr. Khuansiri Narajeenron, Director of Academic Affairs, Emergency Medicine Department, and Project Leader, described ER-VIPE as a "Med-Edutainment Technology" that merges:

  • HEART – Inspirational film content 
  • HEAD – Medical knowledge via MOOC 
  • HAND – Interactive simulation-based gameplay 

This educational design offers realistic emergency scenarios to build team-based non-technical skills using the TeamSTEPPS framework (Team Strategies and Tools to Enhance Performance and Patient Safety). It supports interprofessional collaboration (IPC) so that health professionals can communicate, make decisions, and act effectively under pressure. 

"Patient care doesn't depend on who is the most skilled—it depends on how well the team works together. Studies show that most medical errors are not due to a lack of knowledge but due to poor teamwork." – Asst. Prof. Dr. Khuansiri Narajeenron 

Addressing a Critical National Issue 

  • Thailand sees over 400,000 cases/year of unsafe medical care. 
  • Economic loss exceeds 9.6 billion baht annually. 
  • Globally, deaths from medical errors are 10,000 times higher than airplane crashes. 

The ER-VIPE system allows healthcare professionals to train in a safe, virtual environment without endangering real patients. Participants receive feedback and performance analysis via digital tools. 

Research findings:

  • Reduces medical errors by an average of 3.5 cases/month
  • Decreases patient deaths by 2.3 cases/month 
  • Increases patient satisfaction by nearly 1% monthly 

CUD4S and Chula Promote National Expansion 

Dr. Tatsawan Preedawiphat, Director of CUD4S, emphasized that design isn't just about architecture—it's also about systems that improve lives. ER-VIPE, as a social enterprise model, integrates healthcare, education, and technology to address systemic healthcare safety gaps. 

Piloted in five hospitals, the program showed:

  • 28% improvement in communication 
  • 38 fewer critical errors in ER scenarios 
  • Significant reduction in staff burnout 

National Policy Discussions: Toward "Zero Harm 2030" 

The event marked the first forum gathering leaders from nine major health professional organizations to discuss scaling ER-VIPE to a national health system level:

  • Training in all healthcare institutions 
  • MOUs with key organizations 
  • Nationally recognized continuing education credits (CME, CNE, etc.) 
  • Inclusion in health sciences higher education curriculum 

Nine participating professional organizations:

They collectively agreed that interprofessional teamwork and communication are crucial to patient safety, and fragmented systems and communication breakdowns are major causes of errors—not individual incompetence. 

A Path Toward Safer Healthcare 

The panel proposed national adoption of TeamSTEPPS and Interprofessional Collaboration (IPC) principles, integrated into:

  • Health Service Plans
  • Professional training 
  • Hospital Accreditation (HA) standards 

They also urged the government to support policy and resources for sustainable improvement in patient care and workforce well-being. 

Contact Information 

Chulalongkorn University Design for Society (CUD4S) 
Tel: 0-2218-4316 
Line OA: @cud4s
Email: contact@cud4s.ac.th 
Website: http://www.ervipe.com 

Read the full article and view photos at https://www.chula.ac.th/en/news/254983/ 

About Chulalongkorn University

Chulalongkorn University has made the world's top 50 university list for employment outcomes, which reflects both the high employment rate and work ability of Chula graduates. The university is also listed as the best in Thailand for the 15th Consecutive Year (since 2009), according to the newly released QS World University Rankings 2024, putting Chula at 211th in the world, up from 244th last year.

Social Media:

Facebook: https://www.facebook.com/ChulalongkornUniversity
Youtube: https://www.youtube.com/chulauniversity
Linkedin: https://www.linkedin.com/school/15101896/

** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **

Chulalongkorn University Launches "ER-VIPE," a VR Innovation for Interprofessional Emergency Team Training to Enhance Patient Safety

Chulalongkorn University Launches "ER-VIPE," a VR Innovation for Interprofessional Emergency Team Training to Enhance Patient Safety

  • New framework brings together Aon's Risk Capital and Human Capital data with public sentiment analysis from Gallup to create a portfolio view of risk
  • Creates further clarity into how risks compound across four megatrends, how resilience is built and activated and where targeted actions can most effectively influence performance
  • DUBLIN, Jan. 16, 2026 /PRNewswire/ -- Aon plc (NYSE: AON), a leading global professional services firm, announced today that it is releasing insights from a new, data-driven tool to help organizations build sustainable resilience and unlock growth: Aon's Resilience Quotient.

    Developed in collaboration with Gallup, Aon's Resilience Quotient responds to a critical insight: in a time of increasing populism and fragmented sources of information, quantitative data alone is not enough to make long-term decisions. Combining public sentiment on global issues with risk and people data and analytics enables greater clarity and confidence to invest and grow amidst uncertainty and volatility.

    By integrating Aon's proprietary Risk Capital and Human Capital analytics with the results of Gallup's World Poll covering 140 countries for more than 20 years, the firm's Resilience Quotient captures both objective conditions and subjective sentiment, revealing where sentiment signals hidden risks and potential opportunities to achieve greater resilience. This system-level view enables leaders to spot emerging risks sooner, prioritize resilience investments and move from reactive risk management to proactive decision-making.

    "When making decisions around investment, workforce or managing geopolitical risk, a portfolio view is far superior to a siloed perspective," said Greg Case, president and CEO of Aon. "Understanding sentiment can be an opportunity signal or an early warning. Leaders who are limited to only some of the relevant metrics risk missing the signals that matter most. Aon's Resilience Quotient delivers an integrated view to help organizations act decisively, strengthen resilience and unlock sustainable growth."

    Four interconnected megatrends – Trade, Technology, Weather and Workforce – are reshaping the global operating environment in ways that traditional models struggle to anticipate. Aon's Resilience Quotient provides a clearer view of the tradeoffs within these interactions: how trade volatility can amplify technology risk, how climate pressures influence workforce mobility and how sentiment can either reinforce resilience or heighten operational risk, even when the fundamentals appear strong.   

    To illustrate the insights from its Resilience Quotient, the firm published three case studies addressing some of the most relevant and urgent issues facing the 2026 global economy:

    • Realizing the Opportunity of AI: Securing Data Center Growth
      Data centers are the backbone of the digital economy and with nearly $1.3 trillion projected to be invested globally in data centers by 2030, their rapid expansion brings unprecedented risks. Aon's Resilience Quotient shows that resilience varies sharply at the sub-national level, often more than underlying risk. Within the U.S., Iowa emerges as the most resilient destination for data center development, combining very low overall risk with exceptionally strong trade and weather resilience.

      "Aon's Resilience Quotient shows that Iowa's resilience–risk balance is roughly twice the national median, demonstrating how governance quality, institutional confidence and preparedness materially shape long-term infrastructure outcomes," said Joe Peiser, CEO of Commercial Risk Solutions at Aon. "This underscores the opportunity for leaders who understand the combined effect of low risk, resilient trade and weather systems and a strong foundation of public trust — factors that ultimately determine where AI infrastructure can grow at scale."

    DUBLIN, Jan. 16, 2026 /PRNewswire/ -- Aon plc (NYSE: AON), a leading global professional services firm, announced today that it is releasing insights from a new, data-driven tool to help organizations build sustainable resilience and unlock growth: Aon's Resilience Quotient.

    Developed in collaboration with Gallup, Aon's Resilience Quotient responds to a critical insight: in a time of increasing populism and fragmented sources of information, quantitative data alone is not enough to make long-term decisions. Combining public sentiment on global issues with risk and people data and analytics enables greater clarity and confidence to invest and grow amidst uncertainty and volatility.

    By integrating Aon's proprietary Risk Capital and Human Capital analytics with the results of Gallup's World Poll covering 140 countries for more than 20 years, the firm's Resilience Quotient captures both objective conditions and subjective sentiment, revealing where sentiment signals hidden risks and potential opportunities to achieve greater resilience. This system-level view enables leaders to spot emerging risks sooner, prioritize resilience investments and move from reactive risk management to proactive decision-making.

    "When making decisions around investment, workforce or managing geopolitical risk, a portfolio view is far superior to a siloed perspective," said Greg Case, president and CEO of Aon. "Understanding sentiment can be an opportunity signal or an early warning. Leaders who are limited to only some of the relevant metrics risk missing the signals that matter most. Aon's Resilience Quotient delivers an integrated view to help organizations act decisively, strengthen resilience and unlock sustainable growth."

    Four interconnected megatrends – Trade, Technology, Weather and Workforce – are reshaping the global operating environment in ways that traditional models struggle to anticipate. Aon's Resilience Quotient provides a clearer view of the tradeoffs within these interactions: how trade volatility can amplify technology risk, how climate pressures influence workforce mobility and how sentiment can either reinforce resilience or heighten operational risk, even when the fundamentals appear strong.   

    To illustrate the insights from its Resilience Quotient, the firm published three case studies addressing some of the most relevant and urgent issues facing the 2026 global economy:

    "Aon's Resilience Quotient shows that Iowa's resilience–risk balance is roughly twice the national median, demonstrating how governance quality, institutional confidence and preparedness materially shape long-term infrastructure outcomes," said Joe Peiser, CEO of Commercial Risk Solutions at Aon. "This underscores the opportunity for leaders who understand the combined effect of low risk, resilient trade and weather systems and a strong foundation of public trust — factors that ultimately determine where AI infrastructure can grow at scale."

    • Workforce Transformation: AI Adoption and the Next Generation Workforce 
      The acceleration of AI adoption is transforming the workforce, but most organizations face a critical gap between the demand for AI skills and their readiness to adapt. The Resilience Quotient highlights how workforce engagement, trust and institutional preparedness are essential to harnessing AI's potential, making resilience the key differentiator between organizations that thrive through change and those that risk falling behind.

      "Aon's Resilience Quotient equips leaders to navigate rapid AI change with confidence," said Lisa Stevens, chief administrative officer at Aon. "These insights help create the conditions for early‑career employees to build the skills and confidence they need — so instead of losing a generation of talent, we cultivate one that is more capable and resilient than ever."

    "Aon's Resilience Quotient equips leaders to navigate rapid AI change with confidence," said Lisa Stevens, chief administrative officer at Aon. "These insights help create the conditions for early‑career employees to build the skills and confidence they need — so instead of losing a generation of talent, we cultivate one that is more capable and resilient than ever."

    • Rethinking Humanitarian Finance: A New Approach to Forced Migration
      Over 120 million people are currently displaced by conflict, climate and systemic crises, reshaping societies and economies worldwide. Aon's Resilience Quotient highlights Venezuela and Colombia to illustrate the tradeoffs between investing resources at the source of migration — supporting those facing institutional erosion, food insecurity and economic collapse — or directing investment to more stable countries like Colombia that are absorbing people fleeing unlivable conditions.

      "Forced displacement results from extreme weather and man-made disasters like conflict and economic failure," said Bridget Gainer, chief public affairs officer at Aon. "If we could leverage the forecasting and financial capability of insurance to better predict and more quickly mitigate the impact of this volatility, we could help create conditions that allow populations to remain and rebuild in their home countries."

    "Forced displacement results from extreme weather and man-made disasters like conflict and economic failure," said Bridget Gainer, chief public affairs officer at Aon. "If we could leverage the forecasting and financial capability of insurance to better predict and more quickly mitigate the impact of this volatility, we could help create conditions that allow populations to remain and rebuild in their home countries."

    "Resilience is not a single blueprint, it's the way systems mitigate, adapt and transform under pressure. Aon's Resilience Quotient functions as a pressure gauge, surfacing the trade‑offs and early signals that help leaders strengthen resilience where it matters most," said Joe Daly, managing partner at Gallup. "We're proud to collaborate with Aon to combine Gallup's global sentiment analytics with Aon's Risk Capital and Human Capital data, turning confidence into actionable insight."

    New insights from Aon's Resilience Quotient suggest that going forward, resilience priorities will shift from static risk management to dynamic, localized strategies. As disruptions become more complex and frequent, organizations will need to tailor resilience investments to specific geographies, sectors and even sub-regional contexts. Aon's Resilience Quotient is supported with a real-time analytics and AI-enabled insights platform, built by Quantum Rise, providing deeper visibility into evolving risk and resilience signals as conditions change.

    Aon and Gallup will join global decision-makers at the World Economic Forum Annual Meeting to advance these critical discussions on restoring confidence and unlocking sustainable growth.

    Learn more about Aon's Resilience Quotient and explore the case studies here.

    About Aon
    Aon plc (NYSE: AON) exists to shape decisions for the better — to protect and enrich the lives of people around the world. Through actionable analytic insight, globally integrated Risk Capital and Human Capital expertise, and locally relevant solutions, our colleagues provide clients in over 120 countries with the clarity and confidence to make better risk and people decisions that help protect and grow their businesses.

    Follow Aon on LinkedInXFacebook and Instagram. Stay up-to-date by visiting Aon's newsroom and sign up for news alerts here.

    Media Contact
    mediainquiries@aon.com
    Toll-free (U.S., Canada and Puerto Rico): +1 833 751 8114
    International: +1 312 381 3024

    ** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **

    Aon's Resilience Quotient Cuts Through Uncertainty and Volatility to Help Businesses Move from Risk to Resilience and Growth

    Aon's Resilience Quotient Cuts Through Uncertainty and Volatility to Help Businesses Move from Risk to Resilience and Growth

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