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New Licensing Regime for Clinics and Small Practices Takes Effect Today

HK

New Licensing Regime for Clinics and Small Practices Takes Effect Today
HK

HK

New Licensing Regime for Clinics and Small Practices Takes Effect Today

2025-10-13 09:00 Last Updated At:09:08

DH starts accepting applications for clinic licences and requests for letters of exemption for small practice clinics

The regulatory regime for clinics and small practice clinics (SPCs) under the Private Healthcare Facilities Ordinance (Cap. 633) came into effect today (October 13). The Department of Health (DH) started accepting applications for clinic licences (see annex) and requests for letters of exemption for SPCs on the same day.

The Ordinance regulates premises where registered medical practitioners and/or registered dentists practise. Operators of clinics must obtain a relevant licence, while operators of SPCs may request a letter of exemption instead to continue operation. Licensees must at all times comply with the Ordinance, licence conditions and the Code of Practice for Clinics issued by the Director of Health (DoH).

Application details

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For clinics already in operation on or before November 30, 2018 (i.e. the gazettal date for the enactment of the Ordinance), their operators may submit applications for clinic licences from today to April 13, 2026 (both dates inclusive). As a transitional arrangement, depending on the circumstances, the DH may issue a provisional licence which allows these clinics to continue their operation before a full licence is issued. This allows operators to make the necessary modifications to their clinics to comply with licensing requirements, such as modification of the accommodation layout. A provisional licence will expire on the date specified by the Secretary for Health for the expiry of provisions pertaining toprovisional licences; upon issuance of a full licence to the licensee; or upon withdrawal or rejection of the full licence application.

For clinics that commenced operation after November 30, 2018, including new establishments or those relocated to new premises, their operators must apply directly for a full licence.

For SPCs (i.e. no more than five registered medical practitioners and/or registered dentists that meet specific conditions under the Ordinance), their operators may submit a request for a letter of exemption to the DoH starting from today for continued operation without obtaining a licence.

Starting today, operators of all clinics and SPCs can apply for clinic licences or request for letters of exemption for SPCs through the DH's "e-Licensing" System. They can submit their digital signatures via the "iAM Smart+" app to complete the entire application process electronically. Through the system, applicants can check the status of application in real time, and receive electronic licences or letters of exemption once their applications are approved.

DH provides the industry with full support in making applications

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To ensure that the industry has a comprehensive understanding of the requirements of the Ordinance, the DH has explained the legal requirements and application procedures to stakeholders in the healthcare sector through various channels, including conducting a number of online and offline briefing sessions to address industry enquiries. The DH will continue to organise monthly online briefing sessions from November this year to April next year to explain relevant requirements to stakeholders, including clinic and SPC operators and doctors. For enrolment details, please visit DH's website.

For details on the applications for clinic licences and requests for letters of exemption for SPCs, please visit the website of the Office for Regulation of Private Healthcare Facilities.

Source: AI-found images

Source: AI-found images

HKeToll and HZMB to cease accepting Autotoll ETC and VGoPAY for payments from March 16, 2026

The Transport Department (TD) today (December 15) reminded members of the public that, following the announcement of Autotoll Limited to exit the stored value facility business from March 16, 2026, the HKeToll and the Hong Kong-Zhuhai-Macao Bridge (HZMB) will stop accepting Autotoll's Electronic Toll Collection (ETC) and VGoPAY e-wallets for payments for tolled tunnels and the HZMB from the same day. Existing Autotoll ETC users should shift to other auto-payment means as soon as possible to continue to enjoy the convenience of free-flow tolling.

HKeToll

The TD urged users paying via Autotoll ETC to set up new auto-payment means on the HKeToll website (www.hketoll.gov.hk) or mobile app early, including direct debit from bank accounts, automatic credit card payments or deductions from Designated Stored Value Accounts so that they can continue to enjoy the convenience of auto-payment under the HKeToll seamlessly.

Registered vehicle owners who have yet to set up new auto-payment means are required by law to pay the tunnel tolls on their own within 14 business days after passing through a tunnel, such as paying via e-payment on the HKeToll website or mobile app, or by cash at convenience stores or the HKeToll customer service centres.

Failing to pay outstanding tolls may result in a surcharge of up to $525 per trip, and an application for vehicle licence renewal or transfer of vehicle ownership for the relevant vehicles may be declined. For assistance, users may call the HKeToll 24-hour customer service hotline at 3853 7333 or refer to relevant tutorial videos (www.hketoll.gov.hk/Home/Resources).

HZMB

As for the HZMB tolls, users concerned should apply for the Unitoll service through its website (www.96533.com), other local partner banks or at the following locations to continue to make auto-payments:

  • Zhuhai Business Hall at the Unitoll Customer Service Center; or
  • Highway Service Point at the Nanping Toll Plaza of the GuangZhuWest Line.
  • For enquiries on the application for the Unitoll service, please call Autotoll's customer service hotline at 2627 8888.

    A spokesman for the TD said that it has been maintaining close liaison with the regulatory authorities concerned. The TD has requested Autotoll Limited to inform affected users proactively and provide appropriate assistance to ensure that they can smoothly set up alternative auto-payment means and continue to pay tolls for the HKeToll and the HZMB automatically. Members of the public concerned should heed its announcements online (www.autotoll.com.hk/autotollclub/).

    Source: AI-found images

    Source: AI-found images

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