HKeToll and HZMB to cease accepting Autotoll ETC and VGoPAY for payments from March 16, 2026
The Transport Department (TD) today (December 15) reminded members of the public that, following the announcement of Autotoll Limited to exit the stored value facility business from March 16, 2026, the HKeToll and the Hong Kong-Zhuhai-Macao Bridge (HZMB) will stop accepting Autotoll's Electronic Toll Collection (ETC) and VGoPAY e-wallets for payments for tolled tunnels and the HZMB from the same day. Existing Autotoll ETC users should shift to other auto-payment means as soon as possible to continue to enjoy the convenience of free-flow tolling.
HKeToll
The TD urged users paying via Autotoll ETC to set up new auto-payment means on the HKeToll website (www.hketoll.gov.hk) or mobile app early, including direct debit from bank accounts, automatic credit card payments or deductions from Designated Stored Value Accounts so that they can continue to enjoy the convenience of auto-payment under the HKeToll seamlessly.
Registered vehicle owners who have yet to set up new auto-payment means are required by law to pay the tunnel tolls on their own within 14 business days after passing through a tunnel, such as paying via e-payment on the HKeToll website or mobile app, or by cash at convenience stores or the HKeToll customer service centres.
Failing to pay outstanding tolls may result in a surcharge of up to $525 per trip, and an application for vehicle licence renewal or transfer of vehicle ownership for the relevant vehicles may be declined. For assistance, users may call the HKeToll 24-hour customer service hotline at 3853 7333 or refer to relevant tutorial videos (www.hketoll.gov.hk/Home/Resources).
HZMB
As for the HZMB tolls, users concerned should apply for the Unitoll service through its website (www.96533.com), other local partner banks or at the following locations to continue to make auto-payments:
- Zhuhai Business Hall at the Unitoll Customer Service Center; or
- Highway Service Point at the Nanping Toll Plaza of the GuangZhuWest Line.
For enquiries on the application for the Unitoll service, please call Autotoll's customer service hotline at 2627 8888.
A spokesman for the TD said that it has been maintaining close liaison with the regulatory authorities concerned. The TD has requested Autotoll Limited to inform affected users proactively and provide appropriate assistance to ensure that they can smoothly set up alternative auto-payment means and continue to pay tolls for the HKeToll and the HZMB automatically. Members of the public concerned should heed its announcements online (www.autotoll.com.hk/autotollclub/).
The Transport Department, Photo by Bastille Post
Employers, contractors and employees should be aware of electrical safety at work during rainstorms
As the rainstorm warning has been issued by the Hong Kong Observatory, the Labour Department (LD) reminds employers and contractors that they should adopt necessary work arrangements and take suitable safety measures to protect the safety of their employees when they are carrying out electrical work or handling electrical plant.
A spokesman for the LD said today (March 3) that employers and contractors should avoid assigning employees to carry out electrical work (such as electric arc welding work) or handle electrical plant at places affected by rainstorms, and should refer to the "Code of Practice in Times of Adverse Weather and 'Extreme Conditions'" and the "Guide on Safety at Work in times of Inclement Weather" issued by the LD.
Even if electrical work is carried out or electrical plant is handled at places not affected by a rainstorm, suitable safety measures must still be adopted to prevent an electric shock as the air would be more humid. Such measures include:
(i) Ensure that all live parts of an electrical installation are isolated from the power supply source and rendered dead, and the isolation from the power supply source must be maintained as long as electrical work is being carried out;
(ii) Before carrying out any electrical work or handling any electrical plant, cut off and lock out the power supply source, then test the circuit concerned to confirm that it is dead and display suitable warning notices, and issue a work permit thereafter;
(iii) Ensure that protective devices (such as suitable and adequate fuses and circuit breakers) for the electrical installations or electrical plant have been installed and maintained in good working order, and portable electric tools must be double-insulated or properly earthed;
(iv) Provide suitable personal protective equipment such as insulating gloves and insulating mats for employees; and
(v) If live electrical work is unavoidable, a comprehensive risk assessment should be conducted by a competent person and the appropriate safety precautions should be taken to remove or properly control the electrical hazards involved before such work can proceed.
In addition, employees should co-operate with the employer or contractor to follow the safety instructions and use the safety equipment provided.
The LD has published guidebooks and leaflets on electrical work safety. These safety publications are available free from divisional offices of the department or can be downloaded from its website (www.labour.gov.hk/eng/public/content2_8.htm).
Should there be any questions about occupational safety and health matters, please contact the Occupational Safety Officer of the LD at 2559 2297.
Source: AI-found images
