HKeToll and HZMB to cease accepting Autotoll ETC and VGoPAY for payments from March 16, 2026
The Transport Department (TD) today (December 15) reminded members of the public that, following the announcement of Autotoll Limited to exit the stored value facility business from March 16, 2026, the HKeToll and the Hong Kong-Zhuhai-Macao Bridge (HZMB) will stop accepting Autotoll's Electronic Toll Collection (ETC) and VGoPAY e-wallets for payments for tolled tunnels and the HZMB from the same day. Existing Autotoll ETC users should shift to other auto-payment means as soon as possible to continue to enjoy the convenience of free-flow tolling.
HKeToll
The TD urged users paying via Autotoll ETC to set up new auto-payment means on the HKeToll website (www.hketoll.gov.hk) or mobile app early, including direct debit from bank accounts, automatic credit card payments or deductions from Designated Stored Value Accounts so that they can continue to enjoy the convenience of auto-payment under the HKeToll seamlessly.
Registered vehicle owners who have yet to set up new auto-payment means are required by law to pay the tunnel tolls on their own within 14 business days after passing through a tunnel, such as paying via e-payment on the HKeToll website or mobile app, or by cash at convenience stores or the HKeToll customer service centres.
Failing to pay outstanding tolls may result in a surcharge of up to $525 per trip, and an application for vehicle licence renewal or transfer of vehicle ownership for the relevant vehicles may be declined. For assistance, users may call the HKeToll 24-hour customer service hotline at 3853 7333 or refer to relevant tutorial videos (www.hketoll.gov.hk/Home/Resources).
HZMB
As for the HZMB tolls, users concerned should apply for the Unitoll service through its website (www.96533.com), other local partner banks or at the following locations to continue to make auto-payments:
- Zhuhai Business Hall at the Unitoll Customer Service Center; or
- Highway Service Point at the Nanping Toll Plaza of the GuangZhuWest Line.
For enquiries on the application for the Unitoll service, please call Autotoll's customer service hotline at 2627 8888.
A spokesman for the TD said that it has been maintaining close liaison with the regulatory authorities concerned. The TD has requested Autotoll Limited to inform affected users proactively and provide appropriate assistance to ensure that they can smoothly set up alternative auto-payment means and continue to pay tolls for the HKeToll and the HZMB automatically. Members of the public concerned should heed its announcements online (www.autotoll.com.hk/autotollclub/).
The Transport Department, Photo by Bastille Post
CAD search and rescue exercise strengthens collaboration and responsiveness
The Civil Aviation Department (CAD) successfully completed a joint short-range Aeronautical Search and Rescue exercise today (January 12) in the waters near Mong Tung Wan on the Chi Ma Wan Peninsula, Lantau Island.
The exercise involved eight government departments and one search and rescue unit, namely CAD, the Government Flying Service (GFS), the Hong Kong Police Force (HKPF), the Fire Services Department (FSD), the Marine Department (MD), the Civil Aid Service, the Auxiliary Medical Service and the Hong Kong Observatory (HKO), and the Hong Kong Garrison of the Chinese People's Liberation Army (Garrison) respectively.
Today's exercise simulated a helicopter crashing into the sea near Mong Tung Wan on Lantau Island. With the concerted efforts of helicopters and vessels dispatched by the Garrison, the GFS, the HKPF, and the FSD, all three people on board were rescued. The exercise lasted one hour, mobilising around 100 personnel from the participating units.
A spokesperson for the Civil Aviation Department said, "In accordance with the recommendations of the International Civil Aviation Organization, CAD regularly organises Aeronautical Search and Rescue exercises to strengthen co-operation and co-ordination among relevant search and rescue units and promote technical exchanges. This is to ensure a rapid and effective response in the event of an emergency."
This Aeronautical Search and Rescue exercise is divided into two parts: a short-range search and rescue exercise conducted today in the waters near Mong Tung Wan on Lantau Island; and a long-range search and rescue exercise to be conducted tomorrow (January 13) in the South China Sea, approximately 50 nautical miles south of Hong Kong. CAD, together with the GFS, the MD, the Garrison, the Nanhai Rescue Bureau of the Ministry of Transport of the People's Republic of China, and the Guangdong Maritime Rescue Coordination Centre, will jointly deploy fixed-wing aircraft, helicopters and ships to conduct the search and rescue tasks. The entire long-range exercise is expected to be completed in around three hours.
CAD search and rescue exercise strengthens collaboration and responsiveness Source: HKSAR Government Press Releases
CAD search and rescue exercise strengthens collaboration and responsiveness Source: HKSAR Government Press Releases
CAD search and rescue exercise strengthens collaboration and responsiveness Source: HKSAR Government Press Releases
CAD search and rescue exercise strengthens collaboration and responsiveness Source: HKSAR Government Press Releases
CAD search and rescue exercise strengthens collaboration and responsiveness Source: HKSAR Government Press Releases
