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HGS Opens a New Intelligent Experience Hub in Manila, Philippines

Business

HGS Opens a New Intelligent Experience Hub in Manila, Philippines
Business

Business

HGS Opens a New Intelligent Experience Hub in Manila, Philippines

2025-10-13 15:10 Last Updated At:15:25

MANILA, Philippines, Oct. 13, 2025 /PRNewswire/ -- Hinduja Global Solutions (HGS) (listed on BSE & NSE), a leading provider of digital experience, business process management (BPM), and digital media services, today announced the opening of a new intelligent experience hub in Manila, Philippines. The new facility strengthens the company's capability to deliver technology-enabled solutions for clients while providing a modern workplace for employees.

Underscoring HGS' long-term commitment to the region, HGS will create more than 1,000 new jobs over the next 24 months in the areas of business services and digital transformation.

Located in Manila's prime business district, the new hub consolidates HGS' teams from across the city in a single, purpose-built environment. Designed to support evolving, technology-driven business needs and new delivery models, the hub features collaborative spaces that empower teams and enable greater value for clients.

"The Philippines has been an integral part of HGS' growth story for over two decades, and this new intelligent experience hub marks yet another important milestone in our commitment to this region," said Giridhar GV, CEO – APAC and Global CHRO, HGS. "The center embodies the fusion of human expertise with AI and empathy-driven innovation to deliver seamless, personalized solutions from one of the world's most dynamic talent ecosystems. It's not just a technology investment but a strategic move toward orchestrating meaningful, intelligent experiences that resonate with our clients and their customers."

Earlier this year, HGS had signed a Letter of Intent (LOI) with the Philippines government to scale its local operations significantly.

The new center has an initial capacity of 1,500 seats and can accommodate up to 3,000 employees in two shifts, supporting clients with high-quality service delivery. With this addition, HGS now operates two facilities in Manila and four across the Philippines.

About Hinduja Global Solutions (HGS)

A global leader in optimizing the customer experience lifecycle, digital transformation, business process management, and digital media ecosystem, HGS is helping its clients become more competitive every day. HGS combines automation, analytics, and artificial intelligence with deep domain expertise focusing on digital customer experiences, back-office processing, contact centers, and HRO solutions. HGS' digital media business, NXTDIGITAL (www.nxtdigital.in), is India's premier integrated Digital Delivery Platforms Company delivering services via satellite, digital cable and broadband to over 6 million customers across 1,500 cities and towns.

Part of the multi-billion-dollar conglomerate Hinduja Group, HGS takes a 'globally local' approach. HGS has 18,472 employees in nine countries, including 33 delivery centers, making a difference to some of the world's leading brands across verticals. For the year ended March 31, 2025, HGS had total income of Rs. 4,958.8 crore (US$586.1 million). Visit https://hgs.cx to learn how HGS transforms customer experiences and builds businesses for the future.

 

MANILA, Philippines, Oct. 13, 2025 /PRNewswire/ -- Hinduja Global Solutions (HGS) (listed on BSE & NSE), a leading provider of digital experience, business process management (BPM), and digital media services, today announced the opening of a new intelligent experience hub in Manila, Philippines. The new facility strengthens the company's capability to deliver technology-enabled solutions for clients while providing a modern workplace for employees.

Underscoring HGS' long-term commitment to the region, HGS will create more than 1,000 new jobs over the next 24 months in the areas of business services and digital transformation.

Located in Manila's prime business district, the new hub consolidates HGS' teams from across the city in a single, purpose-built environment. Designed to support evolving, technology-driven business needs and new delivery models, the hub features collaborative spaces that empower teams and enable greater value for clients.

"The Philippines has been an integral part of HGS' growth story for over two decades, and this new intelligent experience hub marks yet another important milestone in our commitment to this region," said Giridhar GV, CEO – APAC and Global CHRO, HGS. "The center embodies the fusion of human expertise with AI and empathy-driven innovation to deliver seamless, personalized solutions from one of the world's most dynamic talent ecosystems. It's not just a technology investment but a strategic move toward orchestrating meaningful, intelligent experiences that resonate with our clients and their customers."

Earlier this year, HGS had signed a Letter of Intent (LOI) with the Philippines government to scale its local operations significantly.

The new center has an initial capacity of 1,500 seats and can accommodate up to 3,000 employees in two shifts, supporting clients with high-quality service delivery. With this addition, HGS now operates two facilities in Manila and four across the Philippines.

About Hinduja Global Solutions (HGS)

A global leader in optimizing the customer experience lifecycle, digital transformation, business process management, and digital media ecosystem, HGS is helping its clients become more competitive every day. HGS combines automation, analytics, and artificial intelligence with deep domain expertise focusing on digital customer experiences, back-office processing, contact centers, and HRO solutions. HGS' digital media business, NXTDIGITAL (www.nxtdigital.in), is India's premier integrated Digital Delivery Platforms Company delivering services via satellite, digital cable and broadband to over 6 million customers across 1,500 cities and towns.

Part of the multi-billion-dollar conglomerate Hinduja Group, HGS takes a 'globally local' approach. HGS has 18,472 employees in nine countries, including 33 delivery centers, making a difference to some of the world's leading brands across verticals. For the year ended March 31, 2025, HGS had total income of Rs. 4,958.8 crore (US$586.1 million). Visit https://hgs.cx to learn how HGS transforms customer experiences and builds businesses for the future.

 

** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **

HGS Opens a New Intelligent Experience Hub in Manila, Philippines

HGS Opens a New Intelligent Experience Hub in Manila, Philippines

Funding from Yang Teramat Mulia Colonel(H) Tunku Syed Razman Ibni Tunku Syed Idrus Al Qadri enables regional market expansion and strengthens strategic enterprise partnerships

KUALA LUMPUR, Malaysia, Nov. 18, 2025 /PRNewswire/ -- ArmourZero, a cybersecurity company delivering automated vulnerability management powered by AI-driven remediation suggestions, announced today that it has received a strategic angel investment from YTM Colonel(H) Tunku Syed Razman Ibni Tunku Syed Idrus Al Qadri. The investment will support ArmourZero's expansion across ASEAN, North Asia, and West Asia (the Middle East), opening new doors for enterprises and building stronger trust with regional clients.

"Often we are mistaken as a reseller that resells other solutions or a service-oriented company instead of a deep-tech cybersecurity product company. Cybersecurity threats are evolving faster than ever, and organisations need intelligent, automated solutions to respond in real time. This partnership accelerates ArmourZero's ability to reach key markets and build strategic relationships, ensuring our AI-driven solutions can deliver tangible impact where it matters most in particular when it comes to application security," said Tho Kit Hoong, Co-founder & CEO of ArmourZero.

YTM Colonel(H) Tunku Syed Razman Ibni Tunku Syed Idrus Al Qadri, who chairs the Malaysia-Saudi Arabia Business Council (MSBC), commented: "ArmourZero is addressing a critical gap in cybersecurity with a strong AI-driven approach to safeguard all business applications. Our investment reflects confidence in their technology and its potential to set new standards in automated application security for the region."

AI and the Rising Urgency in Cybersecurity

Artificial intelligence has accelerated innovation in software development, with 84% of developers now using AI-generated code (often referred to as "vibe coding") to build faster while increasing exposure to potential vulnerabilities.

A 2025 study by Schreiber & Tippe analysing 7,703 AI-generated code files found over 4,200 distinct vulnerabilities across 77 weakness types, with Python-based code showing vulnerability rates up to 18%. As AI becomes embedded in modern development workflows, the risk of introducing exploitable flaws into production systems continues to grow.

At the same time, IBM's 2025 Cost of a Data Breach Report found that organisations using AI and automation in their security operations reduced average breach costs by up to USD 1.9 million compared to those without such technologies, underscoring the value of proactive, technology-driven security.

These findings highlight why AI and automation security are essential for modern software development. By applying AI to guide remediation and verify potential vulnerabilities, ArmourZero enables businesses to strengthen application security with greater speed and confidence.

Continuous Innovation

ArmourZero continues to advance its technology roadmap to address emerging enterprise risks. As part of its commitment to strengthening organisational resilience, the company will launch its API Security solution this month, addressing one of the most critical blind spots by empowering software developers and cybersecurity teams to automatically discover and remediate API related vulnerabilities early and prevent costly breaches before they impact operations.

About ArmourZero

ArmourZero's Automated Vulnerability Management (AVM) platform provides real-time vulnerability discovery across applications, web domains, and cloud infrastructures. The platform provides AI to accelerate remediation through intelligent suggestions and advanced false-positive detection. This enables the software developer teams, risk teams, and cybersecurity teams to collaborate closely, focus on genuine threats and resolve them more efficiently. ArmourZero is a recognised licensed provider by Malaysia National Cyber Security Agency (NACSA), MySTI-certified by the Ministry of Science, Technology and Innovation (MOSTI) and a Strategic Partner of CyberSecurity Malaysia, reinforcing our commitment to global cybersecurity innovation and compliance standards.

About YTM Colonel(H) Tunku Syed Razman Ibni Tunku Syed Idrus Al Qadri

YTM Colonel(H) Tunku Syed Razman Ibni Tunku Syed Idrus Al Qadri is an accomplished business leader and chair of the Malaysia-Saudi Arabia Business Council (MSBC). He has extensive experience in strategic advisory and fostering cross-border partnerships in Asia and the Middle East.

** The press release content is from PR Newswire. Bastille Post is not involved in its creation. **

ArmourZero Secures Strategic Angel Investment to Accelerate Enterprise Cybersecurity Growth in Asia and the Middle East

ArmourZero Secures Strategic Angel Investment to Accelerate Enterprise Cybersecurity Growth in Asia and the Middle East

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