Skip to Content Facebook Feature Image

Lumen Appoints Jim Fowler as Chief Technology & Product Officer

News

Lumen Appoints Jim Fowler as Chief Technology & Product Officer
News

News

Lumen Appoints Jim Fowler as Chief Technology & Product Officer

2025-12-05 21:32 Last Updated At:21:50

DENVER--(BUSINESS WIRE)--Dec 5, 2025--

Lumen Technologies (NYSE: LUMN ) today announced that Jim Fowler has been appointed Executive Vice President and Chief Technology & Product Officer, effective Jan. 5, 2026. Fowler will succeed Dave Ward, who is departing to assume the role of President and Chief Architect at Salesforce, the world’s #1 AI CRM. Ward will remain with Lumen through Jan. 23, 2026, to support a smooth transition.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20251205883387/en/

Fowler will report to Lumen CEO Kate Johnson and will be responsible for Lumen’s global technology and product strategy, including the continued evolution of the company’s network, digital platforms, and product portfolio.

“Dave’s visionary leadership has laid a foundation that will influence Lumen’s trajectory for years ahead, and we thank him for his service,” said Kate Johnson, CEO of Lumen. “Invention is where value is born. Execution is where value is realized. Jim is uniquely suited to lead our technology and product teams as we unlock the value of Dave’s contributions, solidifying our transformation progress and returning Lumen to revenue growth.”

Fowler has served on Lumen’s Board of Directors since 2023, helping shape the company’s transformation strategy and technology roadmap. Fowler has stepped down from Lumen’s Board, effective immediately, in connection with his appointment. He joins Lumen from Nationwide Insurance, where he serves as Executive Vice President and Chief Technology Officer, responsible for the modernization of core technology capabilities, driving digital transformation of business operations, and scaling intelligent automation across the enterprise. Prior to Nationwide, Fowler spent nearly two decades at General Electric in a series of senior technology leadership roles, including Global Chief Information Officer, where he led GE’s internal digital transformation strategy and operations. Fowler began his career at AT&T in 1993 and worked at Accenture before joining General Electric.

“Lumen has a unique opportunity to strengthen its position as the trusted network for AI,” said Fowler. “I’ve seen firsthand as a board member and a customer the work this team has done to design a next-generation roadmap for the network and products. I’m excited to roll up my sleeves, partner with our engineers and product managers to ensure continued innovation and execute Lumen’s roadmap with urgency for our customers and shareholders.”

The company does not expect this leadership transition to change its previously communicated technology roadmap or strategic growth priorities which will be presented at its Investor Day event in New York on Feb. 25, 2026.

About Lumen Technologies

Lumen is unleashing the world's digital potential. We ignite business growth by connecting people, data, and applications – quickly, securely, and effortlessly. As the trusted network for AI, Lumen uses the scale of our network to help companies realize AI's full potential. From metro connectivity to long-haul data transport to our edge cloud, security, managed service, and digital platform capabilities, we meet our customers’ needs today and as they build for tomorrow.

For news and insights visit news.lumen.com, LinkedIn: /lumentechnologies, X: lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies. Lumen and Lumen Technologies are registered trademarks of Lumen Technologies LLC in the United States. Lumen Technologies LLC is a wholly-owned affiliate of Lumen Technologies, Inc.

Forward Looking Statement

This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. All statements contained in this press release that do not relate to matters of historical fact should be considered forward-looking statements, including statements regarding management’s expectations with respect to our business, senior leadership team, strategy and operations as well as statements identified by words such as “estimates,” “expects,” “anticipates,” “believes,” “plans,” “intends,” “will,” and similar expressions. These forward-looking statements are not promises nor guarantees of future results, are based on our current expectations only and are subject to various risks and uncertainties, including those described in our most recent Annual Report on Form 10-K and Quarterly Report on Form 10-Q, as updated in our other filings with the U.S. Securities and Exchange Commission from time to time. Actual results may differ materially from those anticipated by us in these statements due to several factors, including those referenced in our filings with the U.S. Securities and Exchange Commission.

Jim Fowler, who will assume the role of Executive Vice President and Chief Technology & Product Officer at Lumen Technologies, effective Jan. 5, 2026. Source: Lumen Technologies

Jim Fowler, who will assume the role of Executive Vice President and Chief Technology & Product Officer at Lumen Technologies, effective Jan. 5, 2026. Source: Lumen Technologies

DUMAYR, Syria (AP) — A raid by U.S. forces and a local Syrian group aiming to capture an Islamic State group official instead killed a man who had been working undercover gathering intelligence on the extremists, family members and Syrian officials have told The Associated Press.

The killing in October underscores the complex political and security landscape as the United States begins working with interim Syrian President Ahmad al-Sharaa in the fight against remnants of IS.

According to relatives, Khaled al-Masoud had been spying on IS for years on behalf of the insurgents led by al-Sharaa and then for al-Sharaa’s interim government, established after the fall of former President Bashar Assad a year ago. Al-Sharaa’s insurgents were mainly Islamists, some connected to al-Qaida, but enemies of IS who often clashed with it over the past decade.

Neither U.S. nor Syrian government officials have commented on al-Masoud’s death, an indication that neither side wants the incident to derail improving ties. Weeks after the Oct. 19 raid, al-Sharaa visited Washington and announced Syria would join the global coalition against IS.

Still, al-Masoud’s death could be “quite a setback” for efforts to combat IS, said Wassim Nasr, a senior research fellow with the Soufan Center, a New York-based think tank focused on security issues.

Al-Masoud had been infiltrating IS in the southern deserts of Syria known as the Badiya, one of the places where remnants of the extremist group have remained active, Nasr said.

The raid targeting him was a result of “the lack of coordination between the coalition and Damascus,” Nasr said.

In the latest sign of the increasing cooperation, the U.S. Central Command said Sunday that American troops and forces from Syria’s Interior Ministry had located and destroyed 15 IS weapons caches in the south.

The raid occurred in Dumayr, a town east of Damascus on the edge of the desert. At around 3 a.m., residents woke to the sound of heavy vehicles and planes.

Residents said U.S. troops conducted the raid alongside the Syrian Free Army, a U.S.-trained opposition faction that had fought against Assad. The SFA now officially reports to the Syrian Defense Ministry.

Al-Masoud’s cousin, Abdel Kareem Masoud, said he opened his door and saw Humvees with U.S. flags on them.

“There was someone on top of one of them who spoke broken Arabic, who pointed a machine gun at us and a green laser light and told us to go back inside,” he said.

Khaled al-Masoud’s mother, Sabah al-Sheikh al-Kilani, said the forces then surrounded her son’s house next door, where he was with his wife and five daughters, and banged on the door.

Al-Masoud told them that he was with General Security, a force under Syria’s Interior Ministry, but they broke down the door and shot him, al-Kilani said.

They took him away, wounded, al-Kilani said. Later, government security officials told the family he had been released but was in the hospital. The family was then called to pick up his body. It was unclear when he had died.

“How did he die? We don’t know,” his mother said. “I want the people who took him from his children to be held accountable.”

Al-Masoud’s family believes he was targeted based on faulty intelligence provided by members of the Syrian Free Army.

Representatives of the SFA did not respond to requests for comment.

Al-Masoud had worked with al-Sharaa’s insurgent group, Hayat Tahrir al-Sham, in its northwestern enclave of Idlib before Assad’s fall, his cousin said. Then he returned to Dumayr and worked with the security services of al-Sharaa’s government.

Two Syrian security officials and one political official, who spoke on condition of anonymity because they were not authorized to comment publicly, confirmed that al-Masoud had been working with Syria's interim government in a security role. Two of the officials said he had worked on combating IS.

Initial media reports on the raid said it had captured an IS official. But U.S. Central Command, which typically issues statements when a U.S. operation kills or captures a member of the extremist group in Syria, made no announcement.

A U.S. defense official, when asked for more information about the raid and its target and whether it had been coordinated with Syria's government, said, “We are aware of these reports but do not have any information to provide.” The official spoke on condition of anonymity in order to discuss a sensitive military operation.

Representatives of Syria’s defense and interior ministries, and of U.S. envoy to Syria Tom Barrack, declined to comment.

At its peak in 2015, IS controlled a swath of territory across Iraq and Syria half the size of the United Kingdom. It was notorious for its brutality against religious minorities as well as Muslims not adhering to the group’s extreme interpretation of Islam.

After years of fighting, the U.S.-led coalition broke the group's last hold on territory in late 2019. Since then, U.S. troops in Syria have been working to ensure IS does not regain a foothold. The U.S. estimates IS still has about 2,500 members in Syria and Iraq. U.S. Central Command last month said the number of IS attacks there had fallen to 375 for the year so far, compared to 1,038 last year.

Fewer than 1,000 U.S. troops are believed to be operating in Syria, carrying out airstrikes and conducting raids against IS cells. They work mainly alongside the Kurdish-led Syrian Democratic Forces in the northeast and the Syrian Free Army in the south.

Now the U.S. has another partner: the security forces of the new Syrian government.

Airwars, a London-based conflict monitor, has reported 52 incidents in which civilians were harmed or killed in coalition operations in Syria since 2020.

The group classified al-Masoud as a civilian.

Airwars director Emily Tripp said the group has seen "multiple instances of what the U.S. call ‘mistakes,’” including a 2023 case in which the U.S. military announced it had killed an al-Qaida leader in a drone strike. The target later turned out to be a civilian farmer.

It was unclear if the Oct. 19 raid went wrong due to faulty intelligence or if someone deliberately fed the coalition false information. Nasr said that in the past, feuding groups have sometimes used the coalition to settle scores.

“That’s the whole point of having a hotline with Damascus, in order to see who’s who on the ground,” he said.

A relative of Khaled al-Masoud holds a piece of a munition said to have been used in the raid that killed him, in the town of Dumayr, in the Damascus countryside, Syria, Oct. 28, 2025. (AP Photo/Omar Albam)

A relative of Khaled al-Masoud holds a piece of a munition said to have been used in the raid that killed him, in the town of Dumayr, in the Damascus countryside, Syria, Oct. 28, 2025. (AP Photo/Omar Albam)

Sabah al-Sheikh al-Kilani, the mother of Khaled al-Masoud, sits with several of his daughters at the family home after he was killed during a raid in the town of al-Dumayr, in the Damascus countryside, Syria, Oct. 28, 2025. (AP Photo/Omar Albam)

Sabah al-Sheikh al-Kilani, the mother of Khaled al-Masoud, sits with several of his daughters at the family home after he was killed during a raid in the town of al-Dumayr, in the Damascus countryside, Syria, Oct. 28, 2025. (AP Photo/Omar Albam)

Sabah al-Sheikh al-Kilani, the mother of Khaled al-Masoud, points to bullet holes in the wall of her son's home after he was killed during a raid in the town of al-Dumayr, in the Damascus countryside, Syria, Oct. 28, 2025. (AP Photo/Omar Albam)

Sabah al-Sheikh al-Kilani, the mother of Khaled al-Masoud, points to bullet holes in the wall of her son's home after he was killed during a raid in the town of al-Dumayr, in the Damascus countryside, Syria, Oct. 28, 2025. (AP Photo/Omar Albam)

Recommended Articles