HANOI, Vietnam--(BUSINESS WIRE)--Jan 8, 2026--
Global IT Corporation FPT announced its appointment as the inaugural Global Elite Reseller under a new initiative from Sitecore that expands upon its successful Global Reseller Program. The Global Elite Reseller Program follows the launch of SitecoreAI, the next-generation digital experience platform that puts artificial intelligence at the center of marketing, unifying content, data, and personalization in one composable platform so organizations can reach, engage, and serve their audience across digital channels.
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Under the agreement, FPT will hold exclusive reseller rights in Vietnam and non-exclusive rights across select markets in Asia and the Middle East, taking SitecoreAI to market and showing how it helps teams plan, create, and optimize digital experiences using AI as customer expectations and behaviors continue to change. The three-year appointment recognizes FPT’s leadership in Sitecore’s partner ecosystem.
SitecoreAI helps marketing and digital teams turn ideas into consistent, relevant experiences by giving them a shared foundation to manage content, understand what resonates with audiences, and improve performance over time. The expansion of the program complements Sitecore’s direct, alliance, and distributor models, creating a partner-first ecosystem that combines global innovation with strong local market knowledge, as well as local delivery and accountability.
As a Global Elite Reseller, FPT will advise, implement, and support Digital Customer Experience solutions for enterprise customers across its authorized markets, delivering the full spectrum of SaaS capabilities within SitecoreAI spanning content management, digital asset management, conversion optimization, and AI-powered experience orchestration through Agentic Studio. Sitecore will support FPT through regional channel sales and presales collaboration, partner enablement initiatives, and technical and commercial training aligned with the Global Reseller tier, enabling faster implementation and improved time to value through trusted local expertise.
“For more than a decade, FPT and Sitecore have united to deliver world-class digital solutions. Today, we are deepening our strategic partnership to democratize AI-powered digital experiences on a global scale,” said Nguyen Khai Hoan, FPT Software Senior Executive Vice President and Chief Operating Officer, FPT Corporation. “By combining Sitecore’s innovation with FPT’s delivery excellence, we empower our clients to adopt AI with confidence, accelerate their digital roadmaps, and thrive in an experience-driven economy.”
“As brand discovery and digital experience are transformed in the era of AI, marketers and digital leaders are asking a practical question: Do we have a platform that helps our teams turn ideas into consistent, trusted experiences at speed? Experiences that feel authentic and personal, but executed on a global scale,” said Dave Tilbury, Chief Operating Officer at Sitecore. “SitecoreAI is seeing strong adoption because it gives marketers a single system where content, data, personalization, and agentic workflows work together to drive real progress. The Global Elite Reseller Program, starting with FPT in Vietnam, is how we take that proven approach into growth markets with partners who know how to execute locally.”
The expanded agreement builds on FPT and Sitecore’s long-standing collaboration since 2015, as well as a shared commitment to making AI-driven digital experience capabilities more accessible worldwide. As a Sitecore Platinum Partner in Asia-Pacific, FPT has pivoted as a pioneer in the implementation and modernization of core platforms such as XM Cloud in Asia and OrderCloud, while developing industry accelerators, including FPT ON.E, an AI-enabled e-commerce solution built on Sitecore OrderCloud that helps enterprises reduce time-to-market and implementation complexity.
About FPT
FPT Corporation (FPT) is a globally leading technology and IT services provider headquartered in Vietnam and operates in three core sectors: Technology, Telecommunications, and Education. Over more than three decades, FPT has consistently delivered impactful solutions to millions of individuals and tens of thousands of organizations worldwide. Committed to elevating Vietnam’s position on the global tech map and delivering world-class solutions for global enterprises, the Corporation focuses on five strategic areas: Artificial Intelligence, Automotive, Semiconductor, Digital Transformation, and Green Transformation. In 2024, FPT reported a total revenue of USD 2.47 billion and a workforce of over 54,000 employees across its core businesses. For more information about FPT's global IT services, please visit https://fptsoftware.com/.
About Sitecore
Sitecore is a global leader in AI-enabled digital experience software. Its next-generation platform, SitecoreAI, helps brands plan, create, personalize, and deliver content across every channel — websites, apps, social, and beyond. By unifying content management, customer data, and personalization into one intelligent system, it makes marketing faster, smarter, and more connected. At its core are agentic tools and studios that let marketers and developers collaborate with AI responsibly and effectively.
Trusted by thousands of global brands and supported by one of the world’s largest digital experience communities, Sitecore helps organizations design experiences for the world beyond the website, with the flexibility of customizable SaaS and the scale of a global ecosystem. Discover more at sitecore.com.
Sitecore is a registered trademark of Sitecore Corporation A/S in the USA and other countries. All other brand names, product names, or trademarks belong to their respective holders.
Representatives from FPT and Sitecore at the Global Elite Reseller signing ceremony.
MINNEAPOLIS (AP) — Minnesota must play a role in investigating the fatal shooting of a Minneapolis woman by an Immigration and Customs Enforcement officer, Gov. Tim Walz insisted Thursday, pushing back against the Trump administration's decision to keep the investigation solely in federal hands.
A day after the unidentified ICE officer shot and killed 37-year-old mother of three Renee Good as she tried to drive away on a snowy Minneapolis street, tensions remained high, with dozens of protesters venting their outrage outside of a federal facility that's serving as a hub for the administration's latest immigration crackdown on a major city.
“We should be horrified,” protester Shanta Hejmadi said as demonstrators shouted "No More ICE,” “Go Home Nazis,” and other slogans at a line of Border Patrol officers, who responded with tear gas and pepper spray. “We should be saddened that our government is waging war on our citizens. We should get out and say no. What else can we do?”
Homeland Security Secretary Kristi Noem, President Donald Trump and others in his administration characterized the shooting as an act of self-defense and cast Good as a villain, suggesting she used her vehicle as a weapon to attack the officer who shot her.
Vice President JD Vance weighed in Thursday, saying the shooting was justified and that Good was a “victim of left-wing ideology.”
“I can believe that her death is a tragedy while also recognizing that it is a tragedy of her own making,” Vance said, noting that the officer who killed her was injured while making an arrest last June.
But state and local officials and protesters rejected that characterization, with Minneapolis Mayor Jacob Frey saying video of the shooting shows the self-defense argument to be “garbage.”
The shooting happened on Day 2 of the Trump administration's immigration crackdown on the Twin Cities of Minneapolis and St. Paul, which the Department of Homeland Security said is the biggest immigration enforcement operation ever. More than 2,000 officers taking part, and Noem said they have already made more than 1,500 arrests.
It provoked an immediate response in the city where police killed George Floyd in 2020, with hundreds of people turning up to the scene to vent their outrage at the ICE officers and the school district later canceling classes for the rest of the week as a precaution.
Good’s death — at least the fifth tied to an immigration crackdown under Trump — has resonated far beyond Minneapolis, as anti-immigration enforcement protests took place or were expected Thursday in New York City, Seattle, Detroit, Washington, D.C., Los Angeles, Philadelphia, San Antonio, New Orleans and Chicago. Protests were also scheduled for later this week in Arizona, North Carolina, and New Hampshire.
On Thursday, the Minnesota agency that investigates officer-involved shootings said it was informed that the FBI and U.S. Justice Department would not work with the department, effectively ending any role for the state to determine if crimes were committed. Noem said the state has no jurisdiction.
“Without complete access to the evidence, witnesses and information collected, we cannot meet the investigative standards that Minnesota law and the public demands,” Drew Evans, the Minnesota Bureau of Criminal Apprehension's superintendent, said in a statement.
Walz publicly demanded that the state be allowed to take part, repeatedly emphasizing that it would be “very, very difficult for Minnesotans” to accept that an investigation that excludes the state could be fair.
Noem, he said, was “judge, jury and basically executioner” during her public comments defending the officer’s actions.
“People in positions of power have already passed judgment, from the president to the vice president to Kristi Noem — have stood and told you things that are verifiably false, verifiably inaccurate,” said the governor, who repeated his calls for protesters to remain calm.
Mary Moriarty, the prosecutor in Hennepin County, which includes Minneapolis, said her office is “exploring all options" to determine if a state investigation can proceed.
Several bystanders captured footage of Good's killing, which happened in a residential neighborhood south of downtown.
The videos show an officer approaching an SUV stopped across the middle of the road, demanding the driver open the door and grabbing the handle. The Honda Pilot begins to pull forward, and a different ICE officer standing in front of it pulls his weapon and immediately fires at least two shots at close range, jumping back as the vehicle moves toward him.
It isn't clear from the videos if the vehicle makes contact with the officer, and there is no indication of whether the woman had interactions with ICE agents earlier. After the shooting the SUV speeds into two cars parked on a curb before crashing to a stop.
In another recording made afterward, an unidentified woman who identifies Good as her spouse is seen crying near the vehicle. She says she and Good recently arrived in Minnesota and that they had a child.
Noem hasn't publicly named the officer who shot Good. But a Homeland Security spokesperson said her description of his injuries last summer refers to an incident in Bloomington, Minnesota, in which court documents identify him as Jonathan Ross.
Ross got his arm stuck in the window of a vehicle of a driver who was fleeing arrest on an immigration violation, and was dragged roughly 100 yards (91 meters) before he was knocked free, records show.
He fired his Taser, but the prongs didn't incapacitate the driver, according to prosecutors. Ross was transported to a hospital, where he received more than 50 stitches.
The driver claimed he didn't know that Ross was a federal agent. A jury, however, found him guilty of assaulting a federal officer with a dangerous or deadly weapon.
The Associated Press wasn’t immediately able to locate a phone number or address for Ross, and ICE no longer has a union that might comment on his behalf.
Associated Press reporters Steve Karnowski, Giovanna Dell'Orto and Mark Vancleave in Minneapolis, Ed White in Detroit, Valerie Gonzalez in Brownsville, Texas, Graham Lee Brewer in Norman, Oklahoma, Michael Biesecker In Washington, Jim Mustian in New York and Ryan Foley in Iowa City, Iowa contributed.
People gather around a makeshift memorial honoring the victim of a fatal shooting involving federal law enforcement agents, near the site of the shooting, Thursday, Jan. 8, 2026, in Minneapolis. (AP Photo/Tom Baker)
A protester pours water in their eye after confronting law enforcement outside the Bishop Henry Whipple Federal Building, Thursday, Jan. 8, 2026, in Minneapolis, Minn. (AP Photo/Tom Baker)
Protesters confront federal agents outside the Bishop Henry Whipple Federal Building, Thursday, Jan. 8, 2026, in Minneapolis, Minn. (AP Photo/Tom Baker)
A makeshift memorial honoring the victim of a fatal shooting involving federal law enforcement agents is taped to a post near the site of the previous day's shooting, Thursday, Jan. 8, 2026, in Minneapolis, Minn. (AP Photo/Mike Householder)
U.S. Border Patrol Cmdr. Gregory Bovino arrives as protesters gather outside the Bishop Henry Whipple Federal Building, Thursday, Jan. 8, 2026, in Minneapolis, Minn. (AP Photo/Tom Baker)
Federal agents talk with a person inside a vehicle outside the Bishop Henry Whipple Federal Building, Thursday, Jan. 8, 2026, in Minneapolis, Minn. (AP Photo/Tom Baker)
A protesters holds up a sign reading "Renee", the woman shot and killed by a U.S. Immigration and Customs Enforcement officer in Minneapolis on Wednesday, outside the Bishop Henry Whipple Federal Building, Thursday, Jan. 8, 2026, in Minneapolis, Minn. (AP Photo/Tom Baker)
A protester receives aid after confronting law enforcement outside the Bishop Henry Whipple Federal Building, Thursday, Jan. 8, 2026, in Minneapolis, Minn. (AP Photo/Tom Baker)
A protester revives aid after confronting law enforcement outside the Bishop Henry Whipple Federal Building, Thursday, Jan. 8, 2026, in Minneapolis, Minn. (AP Photo/Tom Baker)
A protester covers their eyes after confronting law enforcement outside the Bishop Henry Whipple Federal Building, Thursday, Jan. 8, 2026, in Minneapolis, Minn. (AP Photo/Tom Baker)
Federal agents confront protesters outside the Bishop Henry Whipple Federal Building, Thursday, Jan. 8, 2026, in Minneapolis, Minn. (AP Photo/Tom Baker)
Protesters gather outside the Bishop Henry Whipple Federal Building, Thursday, Jan. 8, 2026, in Minneapolis, Minn. (AP Photo/Tom Baker)
Demonstrators gather during a vigil near where an Immigration and Customs Enforcement officer shot and killed a woman in Minneapolis, Wednesday, Jan. 7, 2026. (AP Photo/Giovanna Dell'Orto)
A protester stands next to a makeshift memorial honoring the victim of a fatal shooting involving federal law enforcement agents, near the scene in Minneapolis, Wednesday, Jan. 7, 2026. (AP Photo/Tom Baker)
A bullet hole and blood stains are seen in a crashed vehicle on at the scene of a shooting in Minneapolis on Wednesday, Jan. 7, 2026. (Ben Hovland/Minnesota Public Radio via AP)
People protest as law enforcement officers attend to the scene of the shooting involving federal law enforcement agents, Wednesday, Jan. 7, 2026, in Minneapolis. (AP Photo/Tom Baker)
